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Salesforce sales automation
Saasten Technologies is a leading cloud computing consulting firm and partner of Salesforce and Google, specializing in on-demand implementation and integration across various industries. Their mission is to be the preferred provider of innovative and affordable cloud solutions in Indonesia, focusing on customer needs and fast implementation. The document highlights their expertise in CRM, cloud integration, and the Sales Cloud, demonstrating improved sales metrics among clients.
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- 1. About SaasTen Technologies •We are one of the pioneer in cloud computing consulting. • We are an leading partner of Salesforce.com and Google Enterprise, prominent cloud player in the world. • We have extensive and proven experience and know-how in on-demand implementation and integration in various industry. • Strong local implementation support. • We have good understanding of local needs. • Faster Implementation with “No Intricacy”. • We put our customer need at first. • Offers expertise – led solutions for : Customer Relationship Management Telemarketing Loyalty / Reward Management Social Enterprise Cloud Integration Service Mobile Cloud Application
- 2. Vision To createbusiness value for our clients through innovative Cloud Services and new strategic business initiative, supported by industry best practice and modern technology. Mission To be the preferred Cloud Computing Solutions Provider and Consulting in Indonesia with innovative and affordable solution. Our Vision & Mission
- 3. Build & Fix Unit Testing Demo • Requirement Confirmation •Analysis and •Design •Setup and customize • Build & Development •Integration •Demo •User Training • Admin Training • SIT Testing • UAT Testing • Go Live •Project Wrap up • Warranty Support Discovery Configure & Build Training Testing Wrap Up Got Bug FixingTesting “..with Iterative Approach to ensure better Accuracy & Quality of our implementation...” Our Methodology
- 4. #1 in CloudComputing and CRM #1 World’s #1 CRM Cloud Computing Innovation 2011, 2012
- 5. Benefits of Multi-TenantCloud Computing: Fast Easy Open Flexible Trusted No Hardware No Software Automatic Upgrades Scalable Any Device Data Portability Transparency Real-time Status App Marketplace Extensible Enterprise Cloud Computing
- 6. Open: Access YourData Anywhere, Anytime 50%Of All Transactions API: Nearly HTML5 app runs on any device (iPad today) Intuitive interface built for users on the go Optimized for touch – tap, scroll, swipe Any Data Salesforce API Any Device Salesforce Touch Simple, powerful & secure API’s SOAP, REST, Bulk, Metadata, Apex & Visualforce
- 7. Salesforce Chatter Data.com Multi-Tenant Infrastructure Sales Cloud Service Cloud Marketing Cloud AppExchange DataModel Force.com Heroku Touch Work.com Any Social Network Any Device Back End Systems Any App AppExchange Apps ERP Finance Public or Private Apps Connected Products Connecte d Partners Connected Employees Connected Customers Communities
- 8. World’s #1 SalesApplication Close more deals to grow your business
- 9. #1 World’s #1 CRM Cloud Computing Innovation 2011, 2012 TheSales Cloud is the proven market and product leader. We’ve received recognition from analyst groups like IDC, Gartner, and Forrester, as well as awards from various publications and organizations that rate these sales automation applications. Most importantly though, we’ve helped over 100,000 customers across every industry and vertical achieve success with the Sales Cloud.
- 10. Close Every Dealwith the Sales Cloud Connected Products Connected Employees Connected Partners Connected Customers
- 11. Missed Target Hard to Succeedwhen Sales is Disconnected Limited Insights No lead routing Poor data quality No social insights No mobile access Hard to find information & experts Time wasted on emails & approvals Inconsistent selling process Limited coaching and feedback Limited automation Lack of reporting flexibility No real-time visibility Too many spreadsheets Not Enough Pipeline Not Enough Time Selling Underperforming Reps Disconnected Systems Disconnected from Marketing Disconnected Reps Disconnected Process
- 12. Accounts & Contacts Integrated Content Library AppExchange Email& Productivity Real-Time Approvals & Workflow Partners Genius Forecasting & Analytics Opportunities Leads & Campaigns
- 13. Find and Connectto New Customers Faster Get more and better leads directly inside Salesforce Accounts and contacts in one click Leading business data Cross-sell and up-sell +26% Increase in sales opportunities Jason Abrams Office Manager United Partners| Chicago IL 6/1/2013 Isthiscontact already in Salesforce? 1recordsissimilar to the contact youhave entered. Not aDuplicate Complete your contact! 3 contactsfromdata.comare similar to your entry. Let usfill inthe detailsfor you! data.com Jacob Abrams Lead Usability Analyst United Partners| Chicago IL Active - 12/31/12 Add JamesAbrams Sr. Database Architect United Partners| Chicago IL Active - 8/8/13 Add Jason Abrams Chicago Office Manager United Partners| Chicago IL Active - 9/31/12 Add Cancel
- 14. Follow up onthe best leads faster Give reps their own automated 1:1 marketer Engage teams earlier into buying process Engage the Best Leads at the Moment of Interest Create a better pipeline of quality leads
- 15. Convert Prospects toCustomers Faster Score and route leads Align and maximize lead generation Track the entire pipeline from lead to close Optimize selling from lead to close +38% Improved lead conversion rate
- 16. Track Every CustomerInteraction Real-time customer updates Insights from every touch-point Collaboration in context Sell more effectively with social intelligence
- 17.
- 18. Automatically clean accountsand contacts Enrich accounts with D&B profiles Get real-time updates and alerts Focus on revenue generating activities +27% Data quality with Data.com Increase Selling Time with Accurate Data
- 19. Connect Reps toExperts, Insights, and Customers with Chatter Instant communication with experts Collaboration on proposals, dashboards, and more Private deal rooms with customers and partners Improve sales productivity and effectiveness +36% Sales productivity
- 20. Boost Inside SalesProductivity Get all your information on one customer data desktop Get instant insights pushed to your screen Deliver your apps and the AppExchange into the console Supercharge inside selling performance More Time Selling with Salesforce Console for Sales
- 21. Sell from Anywhereon Any Device Stay productive on the go +34% Improved sales productivity with mobile All Your CRM All Your Customizations Today App All Your Custom Apps Connect and collaborate anywhere Access CRM, custom apps & AppExchange apps Manage your day with Today Notifications Platform Publisher Salesforce1 Mobile App
- 22. Turn More Opportunitiesinto Closed Business Deal updates and collaboration in context Best-practice opportunity management processes Complete pipeline visibility Quickly update and share opportunity details as a team +26% Higher close rates
- 23.
- 24. Automate Sales Processes Businessprocess design with drag & drop simplicity Real-time approvals from Chatter feeds Automate price approvals, expenses and more Help your reps take the right actions at the right time
- 25. Coach and RewardPerformance with Work.com Shared goals and real-time coaching Recognition and real rewards Fast and easy performance summaries Align sales teams and improve effectiveness +38% Increase in sales coaching
- 26. 2,000+ cloud &mobile apps Solutions for every business requirement Fast and simple access Extend the Sales Cloud with the AppExchange Transform your business with powerful apps 2 million+ Installs
- 27.
- 28. Real-time, automatic roll-ups Quotaattainment visibility Collaboration with teams Forecast Accurately as a Team +45% Improved forecast accuracy Gain a complete, real-time view of team forecasts
- 29. View any datafrom across your business on any device Instantly group and categorize deals Identify opportunities to drive sales higher Gain the Insight to Increase Sales with Analytics Model your business in Salesforce and make smarter decisions
- 30. User-built dashboards Drill-down intodata Access insights anywhere Drive Sales Performance with Real-Time Dashboards Get a complete picture of your business at a glance
- 31. Automated deal registration& management Private, branded communities Real-time insight into channel performance Manage the Full Partner Lifecycle +33% Channel win rate Collaborate with partners and drive more deals
- 32. Create Flexibility forYour Growing Business Integrate with back-office applications Extend your sales process to meet your needs Automate sales processes and workflows Innovate with enterprise security, reliability and scale ERP Any System 1.2 billion+ Transactions every day
- 33. With the SalesCloud, you connect to your customers, employees, partners, and products to ensure that your team can close every deal. By connecting to your customers, you can collaborate with them, share files, and build communities that foster longer term relationships and more sales over time. By connecting employees in the sales cloud, you can bring the right employees into deals to help close deals faster. The best sales people often leverage many experts in their company that aren’t in sales. They are experts in products, finance, and service. For many companies, selling means working closely with partners, sharing product information, leads, and deal information across a community of partner organizations. And finally, if you have products with data that you can connect to your communities and networks, you can identify service and potential cross-sell and up-sell opportunities.
- 34. Month-to-Date Trending ClosedBusiness by Month Top Sales RepsTop 10 Deals Presentation Visit Booking Won / Closing Yes No Open Opportunities You can monitor your opportunities reports and dashboards to keep track of your top deals and prioritize your time. Customize Salesforce to fit your internal sales methodologies and processes, making it easier to monitor your sales pipeline. Use email marketing and call downs to re-market to your archived opportunities. Keep an archive of your dead opportunities. Salesforce gives your entire company a 360-degree view of your customers and facilitates collaboration across your organization, helping you build strong, lasting customer relationships. Sales Support Marketing New Customers Sales Process Opportunity Management and closing Close deals faster by providing a single place for updating deal information, tracking opportunity milestones, and recording sales interactions. Easily analyze your sales pipeline so you can quickly identify and eliminate any bottlenecks in the sales cycle.
- 35. Real-Time Analytics Real-Time Visibilitywith Easy to Create Reports Customizable by Business Users Real-Time Reporting Integrated Analytics Across All Apps Security Controls Mobile Access Email Dashboard Delivery Real-Time Updates Real-Time Updates
- 36. Win Rate +26% Sales Productivity +36% Lead Conversion +38% Forecast Accuracy +45%+28% Sales The Sales Cloud is helping companies grow their businesses across every major metric. Our customers have seen, on average, a 28% increase in close rate, 38% increase in lead conversion… And of course all of these metrics lead to the most important metric, which is an increase in sales.