Only salesforce.com offers an on-demand solution that meets the varied needs of everyone from small businesses to large, global organizations. Salesforce SFA provides your sales team with a complete customer view that is shared with support and marketing in real time, so you can track and optimize your pipeline and ultimately close more deals. At a glance, here is some of the key features of Sales Cloud: 1. Account & Contact Management 2. Marketing and Lead Management 3. Opportunities Management 4. Activity management. 5. Report and Analytic 6. Forecasting 7. Approvals and workflow 8. Chatter 9. Integrated Content libraries

1. About SaasTen Technologies
• We are one of the pioneer in cloud computing consulting.
• We are an leading partner of Salesforce.com and Google
Enterprise, prominent cloud player in the world.
• We have extensive and proven experience and know-how in
on-demand implementation and integration in various
industry.
• Strong local implementation support.
• We have good understanding of local needs.
• Faster Implementation with “No Intricacy”.
• We put our customer need at first.
• Offers expertise – led solutions for :
Customer Relationship Management
Telemarketing
Loyalty / Reward Management
Social Enterprise
Cloud Integration Service
Mobile Cloud Application

2. Vision
 To create business value for our clients through
innovative Cloud Services and new strategic business
initiative, supported by industry best practice and
modern technology.
Mission
 To be the preferred Cloud Computing Solutions
Provider and Consulting in Indonesia with innovative
and affordable solution.
Our Vision & Mission

3. Build
& Fix
Unit
Testing
Demo
• Requirement
Confirmation
• Analysis and
•Design
•Setup and customize
• Build & Development
•Integration
•Demo
•User Training
• Admin Training
• SIT Testing
• UAT Testing
• Go Live
•Project Wrap up
• Warranty Support
Discovery Configure & Build Training Testing Wrap Up
Got
Bug
FixingTesting
“..with Iterative Approach to
ensure better Accuracy &
Quality of our
implementation...”
Our Methodology

4. #1 in Cloud Computing and CRM
#1
World’s #1
CRM
Cloud
Computing
Innovation
2011, 2012

5. Benefits of Multi-Tenant Cloud Computing:
Fast Easy Open Flexible Trusted
No Hardware
No Software
Automatic Upgrades
Scalable
Any Device
Data Portability
Transparency
Real-time Status
App Marketplace
Extensible
Enterprise
Cloud Computing

6. Open: Access Your Data Anywhere, Anytime
50%Of All
Transactions
API: Nearly
HTML5 app runs on any device (iPad today)
Intuitive interface built for users on the go
Optimized for touch – tap, scroll, swipe
Any Data
Salesforce API
Any Device
Salesforce Touch
Simple, powerful & secure API’s
SOAP, REST, Bulk, Metadata, Apex &
Visualforce

7. Salesforce
Chatter
Data.com
Multi-Tenant Infrastructure
Sales
Cloud
Service
Cloud
Marketing
Cloud AppExchange
Data Model
Force.com Heroku Touch
Work.com
Any Social
Network
Any Device
Back End
Systems
Any App
AppExchange
Apps
ERP
Finance
Public or Private
Apps
Connected
Products
Connecte
d
Partners
Connected
Employees
Connected
Customers
Communities

8. World’s #1 Sales Application
Close more deals to grow your business

9. #1
World’s #1
CRM
Cloud
Computing
Innovation
2011, 2012
The Sales Cloud is the proven market and product leader. We’ve received
recognition from analyst groups like IDC, Gartner, and Forrester, as well as awards
from various publications and organizations that rate these sales automation
applications.
Most importantly though, we’ve helped over 100,000 customers across every
industry and vertical achieve success with the Sales Cloud.

10. Close Every Deal with the Sales Cloud
Connected
Products
Connected
Employees
Connected
Partners
Connected
Customers

11. Missed
Target
Hard to Succeed when Sales is Disconnected
Limited
Insights
No lead routing
Poor data
quality
No social
insights
No mobile access
Hard to find
information & experts
Time wasted on
emails & approvals
Inconsistent
selling process
Limited coaching
and feedback
Limited
automation
Lack of reporting
flexibility
No real-time
visibility
Too many
spreadsheets
Not Enough
Pipeline
Not Enough
Time Selling
Underperforming
Reps
Disconnected
Systems
Disconnected
from Marketing
Disconnected
Reps
Disconnected
Process

12. Accounts
& Contacts
Integrated Content
Library
AppExchange
Email &
Productivity
Real-Time Approvals
& Workflow
Partners
Genius
Forecasting
& Analytics
Opportunities
Leads
& Campaigns

13. Find and Connect to New Customers Faster
Get more and better leads directly
inside Salesforce
Accounts and contacts in one click
Leading business data
Cross-sell and up-sell
+26%
Increase in sales
opportunities
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Office Manager
United Partners| Chicago IL
6/1/2013
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14. Follow up on the best leads faster
Give reps their own automated 1:1 marketer
Engage teams earlier into buying process
Engage the Best Leads at the Moment
of Interest
Create a better pipeline of quality leads

15. Convert Prospects to Customers Faster
Score and route leads
Align and maximize lead generation
Track the entire pipeline from lead
to close
Optimize selling from
lead to close
+38%
Improved lead
conversion rate

16. Track Every Customer Interaction
Real-time customer updates
Insights from every touch-point
Collaboration in context
Sell more effectively with
social intelligence

17. Increase Sales
Productivity

18. Automatically clean accounts and
contacts
Enrich accounts with D&B profiles
Get real-time updates and alerts
Focus on revenue generating
activities
+27%
Data quality with
Data.com
Increase Selling Time with Accurate
Data

19. Connect Reps to Experts, Insights, and Customers with
Chatter
Instant communication with experts
Collaboration on proposals, dashboards,
and more
Private deal rooms with customers and
partners
Improve sales productivity
and effectiveness
+36%
Sales productivity

20. Boost Inside Sales Productivity
Get all your information on one customer data
desktop
Get instant insights pushed to your screen
Deliver your apps and the AppExchange into
the console
Supercharge inside selling performance
More Time Selling with Salesforce Console for Sales

21. Sell from Anywhere on Any Device
Stay productive on the go
+34%
Improved sales productivity
with mobile
All Your CRM
All Your Customizations
Today App
All Your Custom Apps
Connect and collaborate anywhere
Access CRM, custom apps &
AppExchange apps
Manage your day with Today
Notifications
Platform
Publisher
Salesforce1 Mobile App

22. Turn More Opportunities into Closed
Business
Deal updates and collaboration in
context
Best-practice opportunity
management processes
Complete pipeline visibility
Quickly update and share
opportunity details as a team
+26%
Higher close rates

23. Improve Rep
Performance

24. Automate Sales Processes
Business process design with
drag & drop simplicity
Real-time approvals from Chatter
feeds
Automate price approvals,
expenses and more
Help your reps take the
right actions at the right time

25. Coach and Reward Performance with
Work.com
Shared goals and real-time
coaching
Recognition and real rewards
Fast and easy performance
summaries
Align sales teams and
improve effectiveness
+38%
Increase in sales coaching

26. 2,000+ cloud & mobile apps
Solutions for every business
requirement
Fast and simple access
Extend the Sales Cloud with the
AppExchange
Transform your business with
powerful apps
2 million+
Installs

27. Complete
Insight

28. Real-time, automatic roll-ups
Quota attainment visibility
Collaboration with teams
Forecast Accurately as a Team
+45%
Improved forecast
accuracy
Gain a complete, real-time view
of team forecasts

29. View any data from across your
business on any device
Instantly group and categorize deals
Identify opportunities to drive sales
higher
Gain the Insight to Increase Sales with Analytics
Model your business in Salesforce
and make smarter decisions

30. User-built dashboards
Drill-down into data
Access insights anywhere
Drive Sales Performance with Real-Time Dashboards
Get a complete picture of your
business at a glance

31. Automated deal registration &
management
Private, branded communities
Real-time insight into channel
performance
Manage the Full Partner Lifecycle
+33%
Channel win rate
Collaborate with partners and
drive more deals

32. Create Flexibility for Your Growing
Business
Integrate with back-office
applications
Extend your sales process to
meet your needs
Automate sales processes and
workflows
Innovate with enterprise
security, reliability and scale
ERP
Any
System
1.2 billion+
Transactions every day

33. With the Sales Cloud, you connect to your customers, employees, partners,
and products to ensure that your team can close every deal.
By connecting to your customers, you can collaborate with them, share files,
and build communities that foster longer term relationships and more sales
over time.
By connecting employees in the sales cloud, you can bring the right
employees into deals to help close deals faster. The best sales people often
leverage many experts in their company that aren’t in sales. They are experts
in products, finance, and service.
For many companies, selling means working closely with partners, sharing
product information, leads, and deal information across a community of
partner organizations.
And finally, if you have products with data that you can connect to your
communities and networks, you can identify service and potential cross-sell
and up-sell opportunities.

34. Month-to-Date Trending Closed Business by Month Top Sales RepsTop 10 Deals
Presentation Visit Booking Won / Closing
Yes
No
Open Opportunities
You can monitor your
opportunities reports and
dashboards to keep track
of your top deals and
prioritize your time.
Customize Salesforce to fit your internal
sales methodologies and processes, making
it easier to monitor your sales pipeline.
Use email marketing and call downs to
re-market to your archived opportunities.
Keep an archive of your dead opportunities.
Salesforce gives your entire company a
360-degree view of your customers and
facilitates collaboration across your
organization, helping you build strong,
lasting customer relationships.
Sales
Support
Marketing
New Customers
Sales Process
Opportunity Management and closing
Close deals faster by providing a single place for updating deal information, tracking
opportunity milestones, and recording sales interactions. Easily analyze your sales
pipeline so you can quickly identify and eliminate any bottlenecks in the sales cycle.

35. Real-Time Analytics
Real-Time Visibility with
Easy to Create Reports
Customizable by Business Users
Real-Time Reporting
Integrated Analytics Across All Apps
Security Controls
Mobile Access
Email Dashboard Delivery
Real-Time Updates
Real-Time Updates

36. Win
Rate
+26%
Sales
Productivity
+36% Lead
Conversion
+38% Forecast
Accuracy
+45% +28%
Sales
The Sales Cloud is helping companies grow their
businesses across every major metric. Our
customers have seen, on average, a 28% increase in
close rate, 38% increase in lead conversion…
And of course all of these metrics lead to the most
important metric, which is an increase in sales.