The document provides an overview of ACT! 2007 contact management software. It discusses key features such as managing contacts, companies, groups, calendars, tasks and opportunities. ACT! allows users to track relationships and automate tasks to improve customer relationship management. The summary also mentions ACT! is owned by Sage and its history dating back to 1986.

1. ACT! 2007 Act! Training Course by Terinea IT Business Solutions

4. Customer Relationship Manager

5. What is Customer Relationship Manager Relationship Management concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization be it a global corporation with thousands of employees and a multi-billion turnover, or a sole trader with a handful of regular customers. Customer Relationship Management is the same in principle for these two examples - it is the scope of CRM which can vary drastically Business Balls CRM systems enable businesses to actively manage customer relations in an organized and strategic manner. In practice that means developing a company's methodologies, internal operations, software and Internet capabilities to be able to better address customer needs and, as a result, make customer relationships more profitable. Strategis Customer relationship management ( CRM ) covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers (and potential customers) is analyzed and used to this end. Automated CRM processes are often used to generate automatic personalized marketing based on the customer information stored in the system. Wikipedia

7. Other Companies View

8. Information Organisation Without Customer Relationship Manager With a Customer Relationship Manager

9. Act, The Business Platform AWC BUSINESS DATA ACT Your Customers AWC Staff

11. ACT!

12. ACT Hierarchy & Features

26. Additional Information