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Cassie Roberts| Saffire Events
PAY TO PLAY:
The New Face of Facebook Outreach
& How to Maximize It in Your Favor
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NO NEED FOR NOTES
SOMETHING
BUT
WAS MISSING
HELP MORE PEOPLE!
We wanted to
Over 120 Events, Venues & Destinations trust Saffire!
ASSOCIATION PARTNERS
ADVERTISE
How many of you
on Facebook?
FACEBOOK IS KING
Free Facebook is Dwindling.
BUT YOU MAY HAVE HEARD…
THE OLD WORLD
THE NEW WORLD
In September of 2013, Facebook made a change to its algorithm,
drastically reducing the reach of business posts in the news feed.
In the beginning of 2014, they did it again.
As of January 2015, THEY ARE DOING IT AGAIN.
SPECIFIC DISCRIMINATION
Facebook will show FEWER posts that do the following in 2015:
• Posts that solely push people to buy a product or install an app
• Posts that push people to enter promotions and sweepstakes
with no real context
• Posts that reuse the exact same content from ads
3%1%
Engagement
Dropping
WHY?
USER EXPERIENCE
& CA$H
NEW FACEBOOK STRATEGIES
1. Re-evaluate your Facebook investment.
2. Optimize posts for sharing.
3. Engage your fans elsewhere.
4. Pay up. (cheap… for now)
Post and advertise, or don’t post.
ADVANTAGES OF ADVERTISING
• Greater reach
• Greater targeting
• Protection against wasting money
• It won’t run if people don’t click
FACEBOOK AD TARGETING
• Your Facebook followers
• Their friends
• Your email list (or even your phone list!)
• People who are “look-alikes” to your list
• People who went to your website
• Even specific pages
• People who are interested in related organizations
EXAMPLE AD TYPES
• PAGE POST ENGAGEMENT – Image, video or text
• PAGE LIKES – Get more Likes on your Facebook page
• CLICKS TO WEBSITE – Drive traffic to your website
• OFFER CLAIMS – Like a coupon, with “Get Offer” button
• EVENT RESPONSES – Includes event details and RSVP link
Page Post Engagement
TOP OPTIONS
Page Likes
PAGE POST ENGAGEMENT AD
• Promoting your POST will get more INTERACTION.
• Why you should use it:
• To get more video plays and engagement on photos
• To let your customers know of sales and specials
EXAMPLES
PAGE LIKES AD
• Promoting your PAGE will get more LIKES.
• Why you should use it:
• It used to be important to appear in fans’ news feeds.
• Now it is good so you can advertise to your fans.
EXAMPLE
CLICKS TO WEBSITE AD
• Promoting your WEBSITE will get more WEB TRAFFIC.
• Why you should use it:
• There is something more to see on your business website or blog
• Prompt lead generation
EXAMPLE
OFFER CLAIMS AD
• Promoting your OFFER will earn more REVENUE.
• Why you should use it:
• Allow customers to claim special deals you’re running
• Organic reach: “Cassie claimed this deal!”
• INSTANT GRATIFICATION!
EXAMPLE
EVENT RESPONSES AD
• Promoting your EVENT will get more ATTENDANCE.
• Why you should use it:
• Same as offers, but no purchase is made
• Organic reach: “Cassie is going!”
EXAMPLE
EXAMPLE AD TYPES
• PAGE POST ENGAGEMENT – Image, video or text
• PAGE LIKES – Get more Likes on your Facebook page
• CLICKS TO WEBSITE – Drive traffic to your website
• OFFER CLAIMS – Like a coupon, with “Get Offer” button
• EVENT RESPONSES – Includes event details and RSVP link
NOT ALL AD METHODS
ARE CREATED EQUAL
GOOD
RIDE THE ORGANIC WAVE
BOOSTING TIPS
1. Ride out the unpaid interaction
• Let the post’s natural appeal work for you
2. Once the interaction slows, boost it!
• You can spend as little as $5 and get engagement
POST SOMETHING ENGAGING
USE A PHOTO
…THEN BOOST IT
AUDIENCE TARGETING
BETTER
ADS MANAGER
www.facebook.com/advertising
STEP 1: SET OBJECTIVE
Think about your goal and the type of post you’re advertising.
OBJECTIVE
STEP 2: SELECT AD PLACEMENT
Where do you want your ad to show up?
STEP 3: DEFINE YOUR AUDIENCE
A more targeted audience means more engagement.
STEP 4: SET YOUR BUDGET
This can be done by day or overall.
WHAT DO I NEED TO SPEND?
You can spend as little as $1.00/day for approximately 4000 impressions versus:
STEP 5: WATCH FOR RESULTS
BEST
POWER EDITOR
The most professional way to advertise on Facebook.
More nerdy than Ads Manager
HOW TO GET THERE
• https://www.facebook.com/ads/manage/powereditor
• Must go through Google Chrome browser
WHY USE POWER EDITOR?
• Create “Dark Posts,” which are unpublished posts
• Great for testing!
• Ability to save and reuse all of your audiences
• Create Lookalike audiences – people who are similar to a Custom
Audience (based on email or phone number upload)
• Bulk ad editing
• Place ads for specific mobile devices, like android only or Wi-Fi only
YOU CAN TEST WHAT
WORKS BEST!
FACEBOOK ADS
It has never been cheaper or easier to see what gets results.
THEN APPLY EVERYWHERE!
PUT IT HERE
…AND HERE
AND MOST IMPORTANTLY…
CONTESTS
Facebook
THE DOS & DON’TS
DO
• Collect entries by Comments & Likes
• Collect entries by having users
message you
• Utilize Comments/Likes as a voting
mechanism
DON’T
• Place contests on personal
Facebook timeline
• Require people to tag themselves
in promotions
• Use more than 20% text on your
images
TOP 5 CONTEST TIPS
1. SET GOALS
• What are you trying to achieve? Ex: likes, comments, video watches, email addresses
2. CONSIDER THE AUDIENCE
• Important in determining your prize package Ex. Moms, teenagers, etc.
3. DETERMINE THE CONTEST TIME FRAME
• Run daily small contests for Likes & Comments or longer timeframe for more
personal information
CONTEST TIPS, CONT.
4. CREATE A PRIZE PACKAGE
• If your prize is bigger, you can ask for more information
5. PLAN THE FUFILLMENT
• Know how quickly you can deliver & make sure it’s within the expiration
date
CONTESTS FOR INTERACTION
GET COMMENTS
EXAMPLEGET LIKES
EXAMPLE
GET PHOTOS
CONTESTS FOR FOOT TRAFFIC
ON SITE
PROMOTE DEALS THAT ARE ONLY AVAILABLE
EXAMPLE
EXAMPLE
A GOOD RULE OF THUMB
Create a sense of urgency
• Set a deadline
• Use a countdown
• Make it holiday-specific
VS.
CONTESTS FOR SHARING/LIKES
FUN POSTS
EXAMPLE
FUN POSTS
EXAMPLE
PRIZE IDEAS
• Gate admission tickets
• Unlimited ride wristbands
• Season passes
• Experiences/meet and greets
• Behind the scenes tours (on a golf cart!)
• T-shirts and/or other promotional items
• Giveaways from sponsors
NOTE: We’ve found that 70—80% claim prizes.
SMALLER CONTESTS
Two posts:
1. Announce contest
2. Announce winners
EXAMPLE
BIGGER CONTESTS
Four posts:
1. Announce that you’re going to have a contest
“4 MORE DAYS! We'll be giving away 1 sheet of 24 carnival tickets to 5 lucky people later today!
#FinalCountdown”
2. Announce contest
3. Announce that you’re going to announce the winners
“We just drew the name of the first winner of the ULTIMATE FAIR EXPERIENCE! Are you ready to know
who it is?”
4. Announce winners
a. If more than 10 winners, announce in groups of 5
NEW
Advice for a
World
“NEW” ADVICE
Mimic what you see on the platform. Content is King, but context
is even more important.
Don’t interrupt or be intrusive. Talk about what they’re talking
about.
Example: Harlem Shake or Ice Bucket Challenge
“NEW” ADVICE
Be a real person, like a friend. Share:
• Entertainment to help them escape
• Useful information they can utilize
“NEW” ADVICE
Share “jabs,” non-direct to your offering. Aim to hit an emotion
so hard that the customer wants to share it, because it will say
as much about them as your fair.
These can be most effective with a short video; it takes work but
it’s worth it.
IMAGESare so important.
EVER TAKEN
10% of photos
Were taken in the last 12 months.
LET CANVA WORK FOR YOU
REMEMBER THE 20% RULE
FACEBOOK IMAGE GRID TOOL
If text covers more than 20% of your photo, Facebook won’t let you advertise it!
https://www.facebook.com/ads/tools/text_overlay
TIMELY
Be
FACEBOOK COVER PHOTOS
REUSE FOR EMAIL
FACEBOOK + YOU
Don’t forget to drop off your
business cards for slides.
FREE ONLINE MARKETING TIPS
Website www.saffireevents.com
The Amplifier www.saffireevents.com/podcast
Facebook Saffire Events
Twitter @SaffireEvents
Instagram saffireevents
Pinterest saffireevents
YouTube saffirestudio
Questions?

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WFA 2015 - Gotta Pay to Play: The New Face of Facebook

  • 1. Cassie Roberts| Saffire Events PAY TO PLAY: The New Face of Facebook Outreach & How to Maximize It in Your Favor
  • 2. Share your card - We’ll send you the slides. NO NEED FOR NOTES
  • 3.
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  • 7. Over 120 Events, Venues & Destinations trust Saffire!
  • 8.
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  • 13. ADVERTISE How many of you on Facebook?
  • 14. FACEBOOK IS KING Free Facebook is Dwindling. BUT YOU MAY HAVE HEARD…
  • 16. THE NEW WORLD In September of 2013, Facebook made a change to its algorithm, drastically reducing the reach of business posts in the news feed. In the beginning of 2014, they did it again. As of January 2015, THEY ARE DOING IT AGAIN.
  • 17. SPECIFIC DISCRIMINATION Facebook will show FEWER posts that do the following in 2015: • Posts that solely push people to buy a product or install an app • Posts that push people to enter promotions and sweepstakes with no real context • Posts that reuse the exact same content from ads
  • 20. NEW FACEBOOK STRATEGIES 1. Re-evaluate your Facebook investment. 2. Optimize posts for sharing. 3. Engage your fans elsewhere. 4. Pay up. (cheap… for now) Post and advertise, or don’t post.
  • 21. ADVANTAGES OF ADVERTISING • Greater reach • Greater targeting • Protection against wasting money • It won’t run if people don’t click
  • 22. FACEBOOK AD TARGETING • Your Facebook followers • Their friends • Your email list (or even your phone list!) • People who are “look-alikes” to your list • People who went to your website • Even specific pages • People who are interested in related organizations
  • 23. EXAMPLE AD TYPES • PAGE POST ENGAGEMENT – Image, video or text • PAGE LIKES – Get more Likes on your Facebook page • CLICKS TO WEBSITE – Drive traffic to your website • OFFER CLAIMS – Like a coupon, with “Get Offer” button • EVENT RESPONSES – Includes event details and RSVP link
  • 24. Page Post Engagement TOP OPTIONS Page Likes
  • 25. PAGE POST ENGAGEMENT AD • Promoting your POST will get more INTERACTION. • Why you should use it: • To get more video plays and engagement on photos • To let your customers know of sales and specials
  • 27. PAGE LIKES AD • Promoting your PAGE will get more LIKES. • Why you should use it: • It used to be important to appear in fans’ news feeds. • Now it is good so you can advertise to your fans.
  • 29. CLICKS TO WEBSITE AD • Promoting your WEBSITE will get more WEB TRAFFIC. • Why you should use it: • There is something more to see on your business website or blog • Prompt lead generation
  • 31. OFFER CLAIMS AD • Promoting your OFFER will earn more REVENUE. • Why you should use it: • Allow customers to claim special deals you’re running • Organic reach: “Cassie claimed this deal!” • INSTANT GRATIFICATION!
  • 33. EVENT RESPONSES AD • Promoting your EVENT will get more ATTENDANCE. • Why you should use it: • Same as offers, but no purchase is made • Organic reach: “Cassie is going!”
  • 35. EXAMPLE AD TYPES • PAGE POST ENGAGEMENT – Image, video or text • PAGE LIKES – Get more Likes on your Facebook page • CLICKS TO WEBSITE – Drive traffic to your website • OFFER CLAIMS – Like a coupon, with “Get Offer” button • EVENT RESPONSES – Includes event details and RSVP link
  • 36. NOT ALL AD METHODS ARE CREATED EQUAL
  • 37. GOOD
  • 39. BOOSTING TIPS 1. Ride out the unpaid interaction • Let the post’s natural appeal work for you 2. Once the interaction slows, boost it! • You can spend as little as $5 and get engagement
  • 46. STEP 1: SET OBJECTIVE Think about your goal and the type of post you’re advertising.
  • 48. STEP 2: SELECT AD PLACEMENT Where do you want your ad to show up?
  • 49. STEP 3: DEFINE YOUR AUDIENCE A more targeted audience means more engagement.
  • 50. STEP 4: SET YOUR BUDGET This can be done by day or overall.
  • 51. WHAT DO I NEED TO SPEND? You can spend as little as $1.00/day for approximately 4000 impressions versus:
  • 52. STEP 5: WATCH FOR RESULTS
  • 53. BEST
  • 54. POWER EDITOR The most professional way to advertise on Facebook. More nerdy than Ads Manager
  • 55. HOW TO GET THERE • https://www.facebook.com/ads/manage/powereditor • Must go through Google Chrome browser
  • 56. WHY USE POWER EDITOR? • Create “Dark Posts,” which are unpublished posts • Great for testing! • Ability to save and reuse all of your audiences • Create Lookalike audiences – people who are similar to a Custom Audience (based on email or phone number upload) • Bulk ad editing • Place ads for specific mobile devices, like android only or Wi-Fi only
  • 57. YOU CAN TEST WHAT WORKS BEST!
  • 58. FACEBOOK ADS It has never been cheaper or easier to see what gets results.
  • 64. THE DOS & DON’TS DO • Collect entries by Comments & Likes • Collect entries by having users message you • Utilize Comments/Likes as a voting mechanism DON’T • Place contests on personal Facebook timeline • Require people to tag themselves in promotions • Use more than 20% text on your images
  • 65. TOP 5 CONTEST TIPS 1. SET GOALS • What are you trying to achieve? Ex: likes, comments, video watches, email addresses 2. CONSIDER THE AUDIENCE • Important in determining your prize package Ex. Moms, teenagers, etc. 3. DETERMINE THE CONTEST TIME FRAME • Run daily small contests for Likes & Comments or longer timeframe for more personal information
  • 66. CONTEST TIPS, CONT. 4. CREATE A PRIZE PACKAGE • If your prize is bigger, you can ask for more information 5. PLAN THE FUFILLMENT • Know how quickly you can deliver & make sure it’s within the expiration date
  • 71. CONTESTS FOR FOOT TRAFFIC
  • 72. ON SITE PROMOTE DEALS THAT ARE ONLY AVAILABLE
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  • 77. A GOOD RULE OF THUMB Create a sense of urgency • Set a deadline • Use a countdown • Make it holiday-specific
  • 78. VS.
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  • 87. PRIZE IDEAS • Gate admission tickets • Unlimited ride wristbands • Season passes • Experiences/meet and greets • Behind the scenes tours (on a golf cart!) • T-shirts and/or other promotional items • Giveaways from sponsors NOTE: We’ve found that 70—80% claim prizes.
  • 88. SMALLER CONTESTS Two posts: 1. Announce contest 2. Announce winners
  • 90. BIGGER CONTESTS Four posts: 1. Announce that you’re going to have a contest “4 MORE DAYS! We'll be giving away 1 sheet of 24 carnival tickets to 5 lucky people later today! #FinalCountdown” 2. Announce contest 3. Announce that you’re going to announce the winners “We just drew the name of the first winner of the ULTIMATE FAIR EXPERIENCE! Are you ready to know who it is?” 4. Announce winners a. If more than 10 winners, announce in groups of 5
  • 92. “NEW” ADVICE Mimic what you see on the platform. Content is King, but context is even more important. Don’t interrupt or be intrusive. Talk about what they’re talking about. Example: Harlem Shake or Ice Bucket Challenge
  • 93. “NEW” ADVICE Be a real person, like a friend. Share: • Entertainment to help them escape • Useful information they can utilize
  • 94. “NEW” ADVICE Share “jabs,” non-direct to your offering. Aim to hit an emotion so hard that the customer wants to share it, because it will say as much about them as your fair. These can be most effective with a short video; it takes work but it’s worth it.
  • 96. EVER TAKEN 10% of photos Were taken in the last 12 months.
  • 97. LET CANVA WORK FOR YOU
  • 98.
  • 100. FACEBOOK IMAGE GRID TOOL If text covers more than 20% of your photo, Facebook won’t let you advertise it! https://www.facebook.com/ads/tools/text_overlay
  • 105. Don’t forget to drop off your business cards for slides.
  • 106. FREE ONLINE MARKETING TIPS Website www.saffireevents.com The Amplifier www.saffireevents.com/podcast Facebook Saffire Events Twitter @SaffireEvents Instagram saffireevents Pinterest saffireevents YouTube saffirestudio Questions?