West Hills Community College serves students from small communities in the San Joaquin Valley and has been operating for over 70 years. It aims to provide educational and social services to students, many of whom face challenges such as low income, low education levels, or legal status issues. The college addresses these social issues through programs like EOPS, CAMP, and services for students who place below college level in math and English. It strives to improve access to education and help students achieve their academic goals through instructional courses and non-academic resources.

1. This is where
I
work at 
WEST HILLS
COMMUNITY COLLEGE

2. WHCC History and
Demographics
History Demographics
 West Hills College District  Serves students from small
has be serving the San communities such as
Joaquin valley for over 7 Armona, Avenal, Cantua,
decades in locations such as Coalinga, Firebaugh,
Coalinga, Firebaugh, and Hanford, Huron, Kettlemen
Lemoore. city, Laton, Lemoore,
Mendota and many more
 West hills college Coalinga Ethnic Demographics
was opened to students in  59% is Hispanic, 32% White,
1956. 4% African American and low
percentages on any other
ethnicities.
 I work in Student Services
and, therefore, deal with
different services.

3. Main Social Issue that is
addressed in this agency:
 West Hills College Student Services Agency directs access to
services for students who are in need of services because of the
different social issues that exists.
 There are many programs at the college that address social issues
that students experience such as low income, low levels of
educational levels, legal status and so on.
 One main problem at the college is students place below college
level math and English. In order to help these students there is the
Basic Skill Initiative Program.
 Another social issue that exists in this community is the lack of
financial stability.
 In order to address this social issue among students there are
programs such as EOPS, Cal Works, Camp program, and HEP
program.
.

4. West Hills College Coalinga’s
Services
 CalWorks-This program is for  International Student Program-This
students who are receiving cash program is for international students
aid(TANF). The program offers that come from all over the country.
childcare, employment opportunities, This program tries their best to make
refers to other sources. the students transition and
 CAMP/HEP- This program is for experience into the college and
students who their parents or United States. This program offers
themselves have been involved with academic support, language classes,
migrant working. This program offers clubs, sports and many more.
academic support, financial support  Student Support Services-
for books and other school supplies. Federally funded and it is for
 EOPS/CARE- is a federal funded students who are low income, first
program that helps students that are generation, or are physically disable.
low income and have low levels of
education. This program offers
academic support as well as financial
support through book services,
grants and book supplies. This
program also offers life learning
workshops and has priority
registration.

5. Organizational Structure

6. Main Organizational Structure
 The structure starts with the president of the college
Administrative assistant.
Director of Maintenance, Vice President of Student Services, Director
of Farm of the Future and The vice president of educational
services.
Title IV Projects, Student Services, Health Careers, Associate dean of
Student Learning
Associates Dean of Student Services, Director of Financial Aid,
Director of North Districts,
Food Services, Office Manager
And More

7. Present the community context of
the agency
 The Community College is intended to meet community needs in
Coalinga, Ca. The main service is to provide education however,
the community also has the right to request things for them.
 The college meetings for the community to discuss the needs of the
community and of there is a requested for things like educational
classes for the people from the community for example the elderly
then the college does their best to provide the services requested.
 The community college is open to work with local businesses that
ask for request like typing classes or any other type of classes.

8. Specific populations-at-risk
whose needs the agency
addressee
During 2009-2010 academic year “984 students took a
placements test. Approximately 90% of those students placed
below college math and English levels”
These students come in to the college with a disadvantage
because they come from low income families, or limited
resources to enhance their educational levels. The college
has created the Basic Skills Initiative Program (BSI) in
response to this issue.
The BSI program offers workshops, tutoring and many other
things that help the student.

9. Working Components of the BSI
Program
 The Working Components of
the Program
 Orientation, assessment,
and placement are
mandatory for all new
students
 Regular program
evaluations are conducted,
results are disseminated
widely, and data are
 used to improve practice.
 Counseling support
provided is substantial,
accessible, and
integrated with academic
courses/programs
 Information on
opportunities such as
financial aid.

10. Agency’s Missions and Goals
The main Mission of the college is to provide education
opportunities for students.
“West Hills College Coalinga is committed to achieving student
learning through the provision of educational, cultural, and
economic development opportunities
to our current and future students
and the local and global communities that we serve.
West Hills Community college has four mission goals that they
follow in order to provide adequate services to students and
community.

11. 4 goals of the College
West Hills Community college has four mission goals that they follow
in order to provide adequate services to students and community
1. We will maintain our focus on improving student success,
improving customer service, and on being learner-centered.
 This is done by the college meeting strategic goals set by the district goal
2. We will develop and strengthen college and community
interactions to improve access to education opportunities.
 This is done by providing services to help students such as offering
tutorial services.
3. We will demonstrate academic quality, leadership, engagement,
innovation, and creative thought.
 This is done by putting students first in all ways. This refers to offering the
classes and services needed for students to complete their education and
expand their opportunities.

12. Goals of College
 4. We will effectively utilize existing resources and pursue additional
resources to achieve the mission of the college.

13. Analyze the agency’s practices
Instructional Practice Non-Instructional Practice
 Instructional practices are Non-Instructional
the classes being taught  The non-instructional
by instructors towards
students. Instructors follow practices are the resources
a curriculum and syllabus that the college has available
that guides the class and at West Hills College
students throughout the Coalinga.
semester. Some of those are counseling
 Students are completing at the student services,
their educational goals Financial aid, programs
through available classes such as EOPS, CAL
at West Hills College. Works, Camp, HEP, and
DSPS.

14. Discuss the significance of this agency in terms
of social justice, social work
values and human right
Social Justice Social Work Values and Human rights
 The agency’s main purpose and  In order to help students reach their
goal is to help students meet their
educational needs while at the same educational goals the college offers
time prepare them to transfer to a and refer students to different
university to pursue a bachelorette services. This implies with social
degree. work because one of the roles with
 West Hills College provides social work is to asses and refer
programs for students who have low clients to different services that are
income, and low levels of education. needed in order for client to succeed.
West Hills College addresses the
different social issues and provides  The college and staff asses students
opportunities of improvement and by teaching, helping and counseling
help for those that need it through students in the right path. Social
certain programs available. workers also teach, help and counsel
 The college also offers programs for clients in the right direction when
students who have low levels of needed.
education.
 All these addresses the social
issues that exists among this
population of students.

15. Work Cited
 Simon, Giselle. Personal interview. 19 Oct.
2011.
 "West Hills College Coalinga." West Hills
Community College District. N.p., n.d. Web. 25
Oct. 2011.
<http://www.westhillscollege.com/coalinga