This document discusses key trends that are changing how organizations support their employees' computing needs. It notes that the traditional desktop-centric model no longer applies as employees increasingly use personal mobile devices and expect to access work systems and applications from anywhere. The document outlines challenges for IT departments in managing this new environment, including rapid technology changes, user expectations, and the need to support a variety of platforms while ensuring security, compliance and cost efficiency. It presents the Symantec endpoint management solution as a way to address these challenges through unified policy management, application delivery, security and support across physical, virtual and mobile devices.

1. Well Managed Systems
Endpoint Management and Mobility
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2. Agenda
1 Key trends that are changing how we work
2 Solutions and conversation starters
3 Resonate with C-Level IT
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3. The Traditional Desktop World No Longer Exists
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4. Struggling with New Perceptions and Technology
End Users
Technology
> End Users Expect More > Rapid Technology Changes > IT Can’t Keep Pace
•49% of millenials want to choose their •By the end of 2011, there will be 120 •The office is now a technological bone
own technology in the workplace million more combined smartphones and yard where you're perpetually trapped
tablets shipped worldwide than PCs about three years in the past
•32% of employees globally now rely on
more than one device during their typical •By the end of 2011, there will be over 1.3 •Work and life should not require such a
workday. million apps on smartphones and tablets change in gears in order to communicate
versus 75 thousand on PCs with one another
•61% of employees don’t believe they need
to be in the office to be productive
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5. Key Trends that are Changing How We Work
Embrace Personally-owned and Unmanaged
Info/App Only Access
Evolving
Focus
Unmanaged
246M Corp PCs
293M Personal PCs Relevent
819M Smartphones Devices
116M Tablets Today
Future
Devices
177M Corp PCs
Full Control
Managed
300M Smarphones
15M Tablets
Traditional
Focus
Corporate-Owned Personally-Owned
Devices
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6. What it Means to the End User
LEVERAGE THE DEVICES THAT FASTER ACCESS TO APPLICATIONS
WORK FOR THEM AND CONTENT
TRANSPARENT BOUNDARY GREATER PRODUCTIVITY,
BETWEEEN WORK AND PLAY BETTER BUSINESS RESULTS
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7. What it Means to the IT Industry
INCREASINGLY DIFFICULT CAN’T KEEP PACE WITH
TO DRIVE EFFICIENCY AND SCALE NEW TECHNOLOGIES
LIMITED SOLUTIONS THAT PROTECT DATA CAN’T MANAGE AT THE LOWEST COST
AND ENSURE COMPLIANCE WITH HIGHEST PERFORMANCE
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8. Symantec Addresses These Challenges
Trend IT Challenges Symantec Solution
• Enterprise activation and provisioning • Enterprise policy management and controls
• Application certification, control & delivery • Secure application provisioning, access and
collaboration
• Enterprise security policy enforcement
• Mobile malware threat protection
• Application delivery across physical and multi-
• “End-user computing environment” sprawl
layered virtualization
• Application provisioning and management
• Heterogeneous configuration management –
• Performance and availability across virtual and physical
• Increasing Mac adoption forcing support • Multi-platform management with specific Mac
• Facilitating the move to Microsoft® based guidelines
Windows 7 • Best of breed migration tools and virtualization
to drive OS migrations
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9. Conversation 1:
Tackling Mobility
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10. Enterprise Challenges
4 Major Pain Points
Explosion of New Apps Must Increased Risk Infrastructure
New Devices Be Supported of Data Loss Silos
• How do I • How do I manage • How do I protect • Who will own
enterprise-activate application corporate enterprise
these devices? deployment & secrets, protect mobility?
associated costs? the brand &
comply with
regulations?
1B+ SmartPhones / Tablets
by 2014
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11. Protecting People, Information & Devices
• Delivers enterprise policy and
configuration management
across heterogeneous mobile
platforms
• Authenticates people and
devices accessing authorized
applications and data
• Secures information and devices
against the evolving mobile
threat landscape
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12. Mobile Device Management and Security
A New Approach - End To End Mobility
Enterprise Secure Information
Policy Access Protection
• Security and Compliance • Strong authentication • DLP and Messaging Security
• Application Management • Complete PKI/OTP lifecycle • Data Encryption
• Configuration Management • Authentication for app • Threat Protection
Enterprise Integration
Endpoint Security Business
Management Infrastructure Processes
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13. Conversation 2:
Leveraging Virtualization
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14. Enterprise Challenges
4 Major Pain Points
VDI Unmanaged License Windows 7
Enablement PCs Compliance Migration
• How do I simplify • How do I manage • How do I ensure • How do I make the
and accelerate VDI software and compliance and transition as easy
deployments maintain control? optimize costs? as possible for me
and the users
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15. Automating Delivery and Optimizing Costs
• On-demand delivery of
applications to any PC:
• Physical or Virtual (VDI)
• Local or Remote
• Managed or Unmanaged
• Clear containment of apps to
maximize flexibility and minimize
helpdesk calls and downtime
Dynamic Workspace Configuration
• Real-time license management
eases management and
compliance while optimizing cost
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16. Conversation 3:
OS Diversity in the Enterprise
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17. Enterprise Challenges
4 Major Pain Points
Executive Too Many Lack of
Higher Costs
Pressure Windows Apps Specialization
• How can I resist • How can I deliver • Do I have to hire • How can I
executive the same services new talent? How manage these
pressures to and applications I can retrain my systems without
support Macs? without new Windows-centric breaking the
development? administrators? bank?
Macs in the Enterprise
set to double by 2013
In 2012 the typical
Experienced vendors
organization will amass
may have checklists
more OS-neutral than
Symantec IT announces and other job aids.
Windows applications
Mac support June 2011
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18. Supporting a Diverse Client Environment with a Single
Pane of Glass
• Delivers enterprise configuration
management for Mac from
provisioning to ongoing support
• Reduces multiple consoles for
supporting and patching
heterogeneous client environment
• Assists Windows centric IT shops
with the transition to Mac
management, while providing a
familiar look and feel for end-users
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19. Summary
Start a conversation with key hot topics that resonate with
C-Level IT and Desktop Operations
Mobility Virtualization Mac
• Hot topic on every CIO • Virtualization is a critical • Hot debate for desktop
agenda factor in future client operations
infrastructures
• Key starting point for Bring • Mac in the enterprise now
Your Own Device programs • Essential element for at 11% and growing rapidly
supporting unmanaged
• Entry point for broader • Competitive differentiator
systems
client management over Microsoft
discussions • Key technology for
Windows 7 migrations
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20. Thank you!
For more information, download:
Whitepaper: Mobile Device Security
Forrester Report: The Total Economic Impact Of Altiris™ IT
Management Suite 7 From Symantec Multicompany Analysis
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the U.S. and other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied,
are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
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