Stefan Korsbacken is the Nordic Sales Manager for IBM. He is presenting on IBM's Tivoli Endpoint Manager (TEM), which is based on BigFix Technologies. TEM provides a single management platform for securing and managing servers, desktops, laptops and mobile devices across operating systems. It offers modules for lifecycle management, security and compliance, patch management, and power management. TEM aims to help organizations simplify endpoint management and gain visibility and control over all their devices.

1. © IBM Svenska AB
Stefan Korsbacken
Nordic Sales Manager
TEM
korsbacken@se.ibm.com

2. Today’s Endpoint Management
Challenges Drive IT Costs Up Virtualization technology
More than 50% of end users usage continues to grow
change their security rapidly; increasing
settings management challenges
Endpoint Management Cost
Up to 95% of the workforce are
mobile; connectivity is often
inconsistent and unreliable
Most enterprises need several OS to run their
business; requiring multiple tools,
infrastructures & breadth of expertise
Confidentiality, integrity and availability needs
to be proven – for all endpoints, everywhere
Endpoint Management Complexity

3. Bigfix, The Power of One

4. BigFix: A Visionary in PC Lifecycle Management
and EndPoint Protection
“BigFix is an excellent choice for organizations that are looking for very robust management of
endpoints, integration of PCLCM capabilities, and the ability to manage endpoint security technologies
PC Lifecycle Management Magic Quadrant from multiple vendors”
According to Gartner:
• “offers strong endpoint
protection security
configuration assessment
capabilities, as well as tight
integration among various
 “has a strong reputation for its software distribution
modules through the BigFix
and patch management capabilities” Platform.”
 “receives high marks from customers on its ability to
scale and its efficient use of bandwidth.”
4

5. Using Tivoli Endpoint Manager, Administrators can:
• See all endpoints: physical, virtual, fixed or mobile
• Fix issues anywhere in minutes, regardless of bandwidth or
connectivity
• Deploy in days, over any network or geography
• Achieve continuous compliance – across platforms
• Simplify operations and enjoy rapid time to value

6. IBM Tivoli Endpoint Manager for Lifecycle
Management
A single-agent, single-console approach for endpoint
management across the enterprise
• Asset discovery and inventory to create dynamic situational
awareness
• Software distribution with policy-based installation and closed-loop
verification
• Simplify operating system deployment for new workstations,
laptops and servers throughout the network as well as OS
migration and refresh for existing endpoints
• Manage heterogeneous platforms—Microsoft® Windows®,
UNIX®, Linux® and Mac operating systems running on physical or
virtual machines

7. IBM Tivoli Endpoint Manager for Security and
Compliance
A single solution for managing endpoint security across
the organization
• Continuous enforcement of security configurations and patches
• Centralized management of third-party anti-malware and firewall
protection
• Out-of-box best practices to help meet regulations
• Trending and analysis of security changes through advanced
reporting
• Discover endpoints that organizations may not be aware of in their
environment

8. IBM Tivoli Endpoint Manager for Patch Management
Continuous patch compliance visibility and enforcement
•Automatically manage patches for multiple operating systems and
applications
•Reduce security and compliance risk by slashing remediation cycles
from weeks to days or hours
•Gain greater visibility into patch compliance with flexible, real-time
monitoring and reporting
•Apply only the correct patches to the correct endpoint

9. IBM Tivoli Endpoint Manager for Power Management
Full-spectrum, flexible power management made simple
• Control energy costs with a centralized, scalable, policy-driven
power management system for endpoints
• Manage power settings for endpoints, regardless of location,
connection type or status
• Empower end users with an opt-in approach that allows them to
select their power profile
• Apply out-of-the-box capabilities to deal with common power
management issues

10. Using Tivoli Endpoint Manager, Administrators can:
• See all endpoints: physical, virtual, fixed or mobile
• Fix issues anywhere in minutes, regardless of bandwidth or
connectivity
• Deploy in days, over any network or geography
• Achieve continuous compliance – across platforms
• Simplify operations and enjoy rapid time to value

11. 11
TEM is Strategic for IBM and Tivoli
• TEM is Tivoli’s Strategic solution for Endpoint Management and Security
Configuration Management
• TEM will replace products such as Tivoli Configuration Manager, Tivoli
Provisioning Manager for Software and Tivoli Security Compliance
Manager
– TEM does NOT replace Tivoli Provisioning Manager, our premier Data Center
Automation solution
• TEM will become the Platform and shipping offering for an updated
version of Proventia Desktop
• TEM content is being investigated for integration with other Tivoli and
IBM products including Tivoli Provisioning Manager and IBM Systems
Director

12. Mission
To protect our customers from security threats on the Internet by developing
a comprehensive knowledge of vulnerabilities and attack methodologies and
applying that knowledge through effective protection technologies.
IBM X-Force Research and Development
The world’s leading enterprise Global security operations center
security R&D organization (infrastructure monitoring)
Engine Content Delivery
• Support content stream needs • Continue third party testing Dominance
and capabilities
• Execute to deliver new content streams
• Support requirements for for new engines
engine enhancement
• Maintenance and tool development Industry/Customer Deliverables
• Blog, Marketing and Industry
Research Speaking Engagements
• Support content streams • X-Force Database
Vulnerability Tracking
• Expand current capabilities in research to
provide industry knowledge to the greater IBM • Trend Analysis and Security Analytics

13. BigFix Platform Elements
Single Server & Console
Single Intelligent Agent
• Highly secure, highly available
• Continuous self-assessment • Aggregates data, analyzes & reports
• Continuous Policy enforcement • Manages >250k endpoints
• Minimal system impact (<2% cpu)
An existing BigFix
managed asset can
become a relay in
minutes
Powerful policy language (Fixlets) Virtual Infrastructure
• Thousands of out-of-the-box policies
• Designate any agent a relay or scan point
• Best practices for ops and security • Built-in redundancy
• Simple custom policy authoring • Leverage existing infrastructure
• Highly extensible / applicable across all platforms
13

14. The Power of Distributed Intelligence
Single Intelligent Agent
• Continuous self-assessment
• Continuous Policy enforcement
• Minimal system impact (<2% cpu)
Single Server & Console
• Highly secure, highly available
• Aggregates data
• Analyzes & reports
Fixlet Messages Virtual Infrastructure
• Out-of-the-box policies • Designate any BigFix agent
• Best practices for ops and sec • Built-in redundancy
• Simple custom policy authoring • Leverage existing systems
14

15. Key Trends
• Smartphones have been in the enterprise for many years, though IT
organizations have historically restricted employees to a limited set
of supported options
• The availability of mobile devices with high consumer appeal (iOS and
Android) are changing these dynamics as employees are demanding
support of a broader range of devices, including employee-owned assets
15 IBM and BP Internal Use Only

16. Key Trends
• By 2015, mobile devices are expected to account for 40%
of all enterprise devices* (2 mobile devices for every 3 PCs
in the enterprise)
2011 2012 2013 2014 2015
All
Enterprise
Mobile 170M 235M 315M 413M 551M
Devices
All
Enterprise 605M 641M 705M 766M 826M
PCs
• Hardware improvements in performance and feature set
are expanding use cases beyond email access to areas
such as salesforce effectiveness (e.g., corporate apps for
CRM and expense management)
*Sources: Gartner Forecast: PCs, All Countries (Annual Data) 1Q11; IDC, Worldwide Business Use Smartphone 2010-2014 Forecast, 9/2010; Gartner
Forecast: Connected Mobile Consumer Electronics, Worldwide, 2008-2014, 4Q10 Update
Note: Enterprise devices defined as PCs, smartphones, and media tablets
16 IBM and BP Internal Use Only

17. Tivoli Endpoint Manager (TEM) delivers a
management solution for all enterprise
devices
• Single management platform for servers, desktops,
laptops, and mobile devices
• 80+ supported platforms: Windows, Mac OS X, AIX,
Solaris, Linux, HPUX, VMWare, Windows Mobile*
• Planned mobile OS support: iOS, Android, Nokia
Symbian, Windows Phone 7
* Full agent-based support of Windows Mobile 5.x, 6.0-6.1, Windows CE 4.x, Pocket PC 2003
17 IBM and BP Internal Use Only

18. MDM Functionality Planned for a 3Q 2011
Beta*
• Deep device inventory
• Pin lock password policies
• Remote wipe
• Application management
• Configuration management
* Functionality varies based on mobile OS
18 IBM and BP Internal Use Only

19. TEM Links:
IBM Endpoint Manager - Power Management Module
http://www-01.ibm.com/software/tivoli/products/endpoint-power-mgmt/
IBM Endpoint Manager - The Concept and all moduls
http://www-01.ibm.com/software/tivoli/solutions/endpoint/
IBM Endpoint Manager - Lifecykle Management Module
http://www-01.ibm.com/software/tivoli/products/endpoint-lifecycle-mgmt/
IBM Endpoint Manager - Security and Compliance Module
http://www-01.ibm.com/software/tivoli/products/endpoint-security-compliance/
IBM Endpoint Manager - Patch Management Module
http://www-01.ibm.com/software/tivoli/products/endpoint-patch-mgmt/
Videos about IBM Endpoint Manager (TEM)
http://www.youtube.com/user/ibmservicemanagement#g/c/5DBF0F01676BACE5
Case Studies IBM Endpoint Manager (TEM)
http://www-01.ibm.com/software/tivoli/solutions/endpoint/casestudies/
Support overview IBM Endpoint Manager (TEM)
http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Endpoint_Manager
Product Information and Documentation IBM Endpoint Manager (TEM)
http://publib.boulder.ibm.com/infocenter/tivihelp/v26r1/index.jsp?topic=/com.ibm.tem.doc/welcome.htm
Introducing IBM Endpoint Manager (TEM)
http://www-01.ibm.com/software/tivoli/beat/02152011.html?cm_sp=MTE16745

20. Thank you for your time
Tivoli Endpoint Manager
– Based on BigFix Technologies
Stefan Korsbacken
Nordic Sales Manager
korsbacken@se.ibm.com