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Text Analytics Summit 2010 #TAS10 The Big Questions Facing the Text Analytics Industry Seth Grimes @sethgrimes
>>Past, Present & Future He who controls the present, controls the past. He who controls the past, controls the future. -- derived from George Orwell’s 1984
>> The (Near) Past: Lacking Use Cases In 1999 – “The nascent field of text data mining (TDM) has the peculiar distinction of having a name and a fair amount of hype but as yet almost no practitioners.” -- Prof. Marti A. Hearst, “Untangling Text Data Mining”
>>So “Big Questions”… Whatever you call it – “text analytics” ≈ “text mining” ≈ “text data mining” – a lot has happened since. How is the industry developing? ,[object Object]
Customers & prospects.
Technology & solutions.,[object Object]
>> The Present: Today’s Market I estimate a $425 million global market in 2009. ,[object Object],Covers software licenses, vendor provided support and professional services. $(hundreds) million more value created by: Universities and research centers, especially in the life sciences. Government, particularly for intelligence & counter-terrorism. OEM licensees, for listening platforms, e-discovery, etc. Systems integrators and consultants.
>> Applications Today Broadly grouped -- Intelligence and counter-terrorism. Life sciences. Content management, publishing & search. Customer & market intelligence. E-discovery. Enterprise feedback. Law enforcement. Risk, fraud, compliance, and investigation.
>> Today’s Text Analytics Players BI, data mining, and analytics. Enterprise- and specialized-application focus. Search tools and services. Software-tool, OEM suppliers. Text analytics pure-plays, diverse applications. Web services (APIs).
>>Market Trends “The Diverse and Exploding Digital Universe,” (IDC, 2008) Stronger than ever: Life sciences. Intelligence & counter-terrorism. Continued steep growth: Media & publishing. ,[object Object]
For users, semantic annotations ease navigation and boost findability.Customer experience. ,[object Object],Market intelligence including competitive intelligence. ,[object Object],New on the scene – or at least newly visible: ,[object Object],[object Object]
>>Technology Initiatives 2 Now and near future. Customer experience. Bruce Temkin, ex-Forrester Research: “The future is clearly about analyzing feedback in any form that your customers give it. That’s a trend that won’t go away.”  Text visualization. We’re still coming to terms with the idea of actually extracting and exploiting the information content of rich media. Web 3.0 & the Semantic Web. Ronen Feldman, Bar-Ilan University and Hebrew University: “Text analytics [is] driving the Semantic Web” (2006).
>> Search, from Keywords to Intelligence Text analytics enables smarter search that better responds to user goals.
>> Question Answering Text analytics (information extraction) feeds curated knowledge bases.  Search is transformed from information retrieval to information access.
>>Sentiment Analysis Two assertions: ,[object Object]
Opinion often masquerades as Fact.,[object Object]
>> Finding Business Value In customer-experience initiatives, “more unsolicited, unstructured data [implies] increasing use of text analytics.” -- Bruce Temkin, ex-Forrester Research
>>Text Visualization
>> Looking Ahead
The Semantic Web Vision “The Semantic Web is a web of data, in some ways like a global database.”-- Tim Berners-Lee, 1998 " An open-architure, coordinated by the W3C standards (World Wide Web Consortium) Linked Data: “exposing, sharing, and connecting pieces of data, information, and knowledge on the Semantic Web.”
>>Web 3.0 Web 3.0 = Web 2.0 + the Semantic Web + semantic tools.  Recurring themes: Semantically enriched -- context sensitive -- localized. Text analytics enables Web 3.0 and the Semantic Web. Automated content categorization and classification. Text augmentation: metadata generation, content tagging. Information extraction to databases. Exploratory analysis and visualization.
>>In Sum Robust growth. Consolidation and emergence. Technical challenges. New frontiers. … and two days to learn more.

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Welcome - Text Analytics Summit 2010

  • 1. Text Analytics Summit 2010 #TAS10 The Big Questions Facing the Text Analytics Industry Seth Grimes @sethgrimes
  • 2. >>Past, Present & Future He who controls the present, controls the past. He who controls the past, controls the future. -- derived from George Orwell’s 1984
  • 3. >> The (Near) Past: Lacking Use Cases In 1999 – “The nascent field of text data mining (TDM) has the peculiar distinction of having a name and a fair amount of hype but as yet almost no practitioners.” -- Prof. Marti A. Hearst, “Untangling Text Data Mining”
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  • 8. >> Applications Today Broadly grouped -- Intelligence and counter-terrorism. Life sciences. Content management, publishing & search. Customer & market intelligence. E-discovery. Enterprise feedback. Law enforcement. Risk, fraud, compliance, and investigation.
  • 9. >> Today’s Text Analytics Players BI, data mining, and analytics. Enterprise- and specialized-application focus. Search tools and services. Software-tool, OEM suppliers. Text analytics pure-plays, diverse applications. Web services (APIs).
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  • 12. >>Technology Initiatives 2 Now and near future. Customer experience. Bruce Temkin, ex-Forrester Research: “The future is clearly about analyzing feedback in any form that your customers give it. That’s a trend that won’t go away.” Text visualization. We’re still coming to terms with the idea of actually extracting and exploiting the information content of rich media. Web 3.0 & the Semantic Web. Ronen Feldman, Bar-Ilan University and Hebrew University: “Text analytics [is] driving the Semantic Web” (2006).
  • 13. >> Search, from Keywords to Intelligence Text analytics enables smarter search that better responds to user goals.
  • 14. >> Question Answering Text analytics (information extraction) feeds curated knowledge bases. Search is transformed from information retrieval to information access.
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  • 17. >> Finding Business Value In customer-experience initiatives, “more unsolicited, unstructured data [implies] increasing use of text analytics.” -- Bruce Temkin, ex-Forrester Research
  • 20. The Semantic Web Vision “The Semantic Web is a web of data, in some ways like a global database.”-- Tim Berners-Lee, 1998 " An open-architure, coordinated by the W3C standards (World Wide Web Consortium) Linked Data: “exposing, sharing, and connecting pieces of data, information, and knowledge on the Semantic Web.”
  • 21. >>Web 3.0 Web 3.0 = Web 2.0 + the Semantic Web + semantic tools. Recurring themes: Semantically enriched -- context sensitive -- localized. Text analytics enables Web 3.0 and the Semantic Web. Automated content categorization and classification. Text augmentation: metadata generation, content tagging. Information extraction to databases. Exploratory analysis and visualization.
  • 22. >>In Sum Robust growth. Consolidation and emergence. Technical challenges. New frontiers. … and two days to learn more.
  • 23. Text Analytics Summit 2010 #TAS10 The Big Questions Facing the Text Analytics Industry Seth Grimes @sethgrimes