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Organizations in a Future with Generative AI
“A future with AI requires constant change.
And constant change requires AI.”
A future with AI... Where do we begin?
How do we really feel, deep inside,
about a future with AI?
How many have a
clear idea of how you
will do your jobs
fi
ve
years from now?
How many feel a little
lost, worried,
confused, unsure
about what the future
holds?
What is AI?
Two possible AI
futures.
Why is AI so
challenging?
“Do as I say don’t
do as I do…”
What we need to
end up in the
right future.
What is
Generative AI?
What do YOU
need?
What is AI?
“Technical systems that keep on improving”
- Eric Schmidt
Arti
fi
cial Neural Networks
Can
fi
nd patterns in more data, better and faster, than humans can.
Electricity Internet
Steam & Oil
Decreased costs for
Transport
Decreased costs for
Distribution of information
AI
Decreased costs for
Processing information
Investments in railroads and roads Investments in power plants and grids Investments in broadband and education Data usability & AI capability
“Processing information”?
Children growing up
Illness symptoms
New customers
Request for proposals
New products
Customer need
Market changes
Need for more staff
Lack of needs & expertise
Etc
Problem Solution
Design a lecture
A diagnosis by a physician
Act different
Quotes & proposal
New messaging
New products
New services
Finding the right candidate
Teaching & ups killing
Almost all economic value the last 50 years come from cognitive work
Bernard J Tyson / Kaiser Permanente
“No doctor should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on health.”
“No doctor should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on health.”
“No lawyer should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on justice.”
“No teacher should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on learning.”
“No farmer should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on yields.”
“No journalist should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on the truth.”
“No politician should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on democracy.”
“No CEO should be practicing
without assistance from artificial
intelligence.
It’s impossible (without AI) to pick up
on patterns, analyze all information
that has impact on organizations.”
What is generative AI?
“Processing information”?
Children growing up
Illness symptoms
New customers
Request for proposals
New products
Customer need
Market changes
Need for more staff
Lack of needs & expertise
Etc
Problem Solution
Design a lecture
A diagnosis by a physician
Act different
Quotes & proposal
New messaging
New products
New services
Finding the right candidate
Teaching & ups killing
Almost all economic value the last 50 years come from cognitive work
Generative AI
Can
fi
nd patterns… and produce solutions … better and/or faster…
Project Planning
The team discussed the project plan and the roles of each member. Johan and Kye have been working
on the introduction, while Mattias and Johan have been discussing the framing. A meeting was held
with Malin in the morning, and Kye and Magdalena have been working on group discussion questions.
The team agreed on the flow of the project and the responsibilities of each member.
Introduction and Framing
The introduction will be handled by Malin, who will briefly explain why the project is being undertaken
and its connection to the strategy. Mattias and Johan will then engage in a dialogue about reflections
on the project area, risks, and opportunities. The team agreed on the importance of sparking thoughts
and discussions among the participants.
Insights Block
Kye and Magdalena will handle the insights block, which will be based on their analysis. The team
agreed on the importance of making the insights relevant to the participants and sparking further
discussions. The team also discussed the possibility of having a vote in the insights block or addressing
it later.
Group Discussions
Peter and Malin will introduce the group discussions. The team agreed on three main questions for the
group discussions, focusing on potential obstacles, short-term changes, and ways to involve various
stakeholders. The team also discussed the possibility of using a voting system to prioritize topics for
discussion.
Follow-up and Next Steps
The team discussed the need for follow-up discussions and the next steps. They agreed on the
importance of capturing insights from the group discussions and using them to guide future actions.
The team also discussed the possibility of using a follow-up question in the triads to extend the
dialogue.
Action Items:
• Johan and Kye: Continue working on the introduction
• Mattias and Johan: Continue discussing the framing
• Malin: Handle the brief explanation during the introduction
• Kye and Magdalena: Handle the insights block and provide analysis
• Peter and Malin: Introduce the group discussions and facilitate them
A MAN bus rear axal concept design
generated by Elise software is 36%
lighter than the current design
Generative
industrial
design
IMAGE THAT SUPPORTS THE HEADLINE GOES HERE
Analyze RFPs, matcha against
historical quotes and product
documentation (100’000s of
documents).
IMAGE THAT SUPPORTS THE HEADLINE GOES HERE
Automated
RFP handling
and quote
generation
SORA
A few words about RAG
Protecting IP & creating relevant output
‣ Improve customer support — RAG can be used to build advanced chatbots or virtual assistants that deliver more
personalized and accurate responses to customer queries. This can lead to faster responses, increased operational
ef
fi
ciencies, and eventually, greater customer satisfaction with support experiences.
‣ Generate content — RAG can help businesses produce blog posts, articles, product catalogs, or other content by
combining its generative capabilities with retrieving information from reliable sources, both external and internal.
‣ Perform market research — By gathering insights from the vast volumes of data available on the internet—such as
breaking news, industry research reports, even social media posts—RAG can keep businesses updated on market
trends and even analyze competitors’ activities, helping businesses make better decisions.
‣ Support sales — RAG can serve as a virtual sales assistant, answering customers’ questions about items in inventory,
retrieving product speci
fi
cations, explaining operating instructions, and in general, assisting in the purchasing lifecycle.
By marrying its generative abilities with product catalogs, pricing information, and other data—even customer reviews on
social media—RAG can offer personalized recommendations, address customers’ concerns, and improve shopping
experiences.
‣ Improve employee experience — RAG can help employees create and share a centralized repository of expert
knowledge. By integrating with internal databases and documents, RAG can give employees accurate answers to
questions about company operations, bene
fi
ts, processes, culture, organizational structure, and more.
Why is AI so challenging?
Change will never be this slow again
Steam power
150 years
Electricity
100 years
Digitization
40 years
We have shaped how we operate based
on one accepted reality.
Change does not happen faster than we can
adapt to it, and
fi
nd common ground.
Robert Kegan / Professor in Adult Learning and Professional
Development at Harvard Graduate School of Education
“for the largest part of the 20th century,
the scientific consensus of how human
development looks like looked like this”
Our way of operating has served us well.
“Everyone has a plan
until they get punched
in the mouth!”
- Mike Tyson
Change does not happen faster than we
can adapt, and
fi
nd common ground.
Change now happens faster than we can keep up with it, adapt to it, or
fi
nd common ground.
Harder to take decisions & act. More “politics”.
Safeguarding. Protecting your own behind.
When do we “invest”? Now? Or now?
Increase autonomy and adaptability
…requires
supercharged
individuals
A fast-moving
increasingly
complex world…
Leaders with all the answers become bottlenecks
Two possible AI futures;
One of them is certain.
Supercharging human ways.
Automate. Ef
fi
ciency.
01. This will happen
Help more people
Free up resources Create value
Cement power
structures
Strengthen norms
& structures
Innovation
plateau
Find new solutions beyond
human limitations and
“one-size-
fi
ts-all".
02. This could happen
More perspectives
through data
Allow for more
diversity
Maximising our
individual potential
A future where we
may not be the only
sentient beings
A future where there
are different views on
“the right way”
Supercharging
human ways.
Automate.
Efficiency.
Find new solutions
beyond human
limitations and “one-
size-fits-all”
“A future with AI requires constant change.
And constant change requires AI.”
Increase autonomy and adaptability
AI can help us
supercharge
organizations
What’s required to get there?
Ownership, understanding &
behaviour shift at the very top
1
People do as you do, not
what you say.
Use the technology. Lead
by example.
Ownership, understanding &
behaviour shift at the very top
1
Culture, leadership, goals,
autonomy, psychological safety
2
Change goals and trust more important
than processes and politics
Ensure modern leadership, clear
goals and high degree of
psychological safety
People do as you do, not
what you say.
Use the technology. Lead
by example.
Ownership, understanding &
behaviour shift at the very top
1
Goals, marching orders,
mandates, investments
3
Culture, leadership, goals,
autonomy, psychological safety
2
Boards & CEOs must give mandate to their
presidents to create change for the future.
To create the infrastructure for change.
Change goals and trust more important
than processes and politics
Ensure modern leadership, clear
goals and high degree of
psychological safety
People do as you do, not
what you say.
Use the technology. Lead
by example.
Final words
One request
& Discussion
Without the power of AI we will be stuck in a reality
with reduced unique individual human potential.
We will not be able to change at the pace we need.
But we can reach beyond our human limitations.
If we dare to harness the power of AI
And if we dare to change ourselves.
These two go hand in hand.
“WhatisneededforTech
companiesinSwedento
succeedinthefuture?”
The Association of Swedish
Engineering Industries
4 400 member companies
400k / 1M+ employees
To create a supercharged
organization, where individuals
use AI in their daily work to solve
problems and deliver value?
What do you need from your CEO?

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LPC Warehouse Management System For Clients In The Business Sector
 

Organizations in a Future with Generative AI

  • 1. Organizations in a Future with Generative AI
  • 2. “A future with AI requires constant change. And constant change requires AI.”
  • 3. A future with AI... Where do we begin?
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  • 7. How do we really feel, deep inside, about a future with AI?
  • 8. How many have a clear idea of how you will do your jobs fi ve years from now?
  • 9. How many feel a little lost, worried, confused, unsure about what the future holds?
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  • 11. What is AI? Two possible AI futures. Why is AI so challenging? “Do as I say don’t do as I do…” What we need to end up in the right future. What is Generative AI? What do YOU need?
  • 13. “Technical systems that keep on improving” - Eric Schmidt
  • 14. Arti fi cial Neural Networks Can fi nd patterns in more data, better and faster, than humans can.
  • 15. Electricity Internet Steam & Oil Decreased costs for Transport Decreased costs for Distribution of information AI Decreased costs for Processing information Investments in railroads and roads Investments in power plants and grids Investments in broadband and education Data usability & AI capability
  • 16. “Processing information”? Children growing up Illness symptoms New customers Request for proposals New products Customer need Market changes Need for more staff Lack of needs & expertise Etc Problem Solution Design a lecture A diagnosis by a physician Act different Quotes & proposal New messaging New products New services Finding the right candidate Teaching & ups killing Almost all economic value the last 50 years come from cognitive work
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  • 18. Bernard J Tyson / Kaiser Permanente “No doctor should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on health.”
  • 19. “No doctor should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on health.”
  • 20. “No lawyer should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on justice.”
  • 21. “No teacher should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on learning.”
  • 22. “No farmer should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on yields.”
  • 23. “No journalist should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on the truth.”
  • 24. “No politician should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on democracy.”
  • 25. “No CEO should be practicing without assistance from artificial intelligence. It’s impossible (without AI) to pick up on patterns, analyze all information that has impact on organizations.”
  • 27. “Processing information”? Children growing up Illness symptoms New customers Request for proposals New products Customer need Market changes Need for more staff Lack of needs & expertise Etc Problem Solution Design a lecture A diagnosis by a physician Act different Quotes & proposal New messaging New products New services Finding the right candidate Teaching & ups killing Almost all economic value the last 50 years come from cognitive work
  • 28. Generative AI Can fi nd patterns… and produce solutions … better and/or faster…
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  • 34. Project Planning The team discussed the project plan and the roles of each member. Johan and Kye have been working on the introduction, while Mattias and Johan have been discussing the framing. A meeting was held with Malin in the morning, and Kye and Magdalena have been working on group discussion questions. The team agreed on the flow of the project and the responsibilities of each member. Introduction and Framing The introduction will be handled by Malin, who will briefly explain why the project is being undertaken and its connection to the strategy. Mattias and Johan will then engage in a dialogue about reflections on the project area, risks, and opportunities. The team agreed on the importance of sparking thoughts and discussions among the participants. Insights Block Kye and Magdalena will handle the insights block, which will be based on their analysis. The team agreed on the importance of making the insights relevant to the participants and sparking further discussions. The team also discussed the possibility of having a vote in the insights block or addressing it later. Group Discussions Peter and Malin will introduce the group discussions. The team agreed on three main questions for the group discussions, focusing on potential obstacles, short-term changes, and ways to involve various stakeholders. The team also discussed the possibility of using a voting system to prioritize topics for discussion. Follow-up and Next Steps The team discussed the need for follow-up discussions and the next steps. They agreed on the importance of capturing insights from the group discussions and using them to guide future actions. The team also discussed the possibility of using a follow-up question in the triads to extend the dialogue. Action Items: • Johan and Kye: Continue working on the introduction • Mattias and Johan: Continue discussing the framing • Malin: Handle the brief explanation during the introduction • Kye and Magdalena: Handle the insights block and provide analysis • Peter and Malin: Introduce the group discussions and facilitate them
  • 35. A MAN bus rear axal concept design generated by Elise software is 36% lighter than the current design Generative industrial design IMAGE THAT SUPPORTS THE HEADLINE GOES HERE
  • 36. Analyze RFPs, matcha against historical quotes and product documentation (100’000s of documents). IMAGE THAT SUPPORTS THE HEADLINE GOES HERE Automated RFP handling and quote generation
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  • 38. SORA
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  • 41. A few words about RAG Protecting IP & creating relevant output
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  • 43. ‣ Improve customer support — RAG can be used to build advanced chatbots or virtual assistants that deliver more personalized and accurate responses to customer queries. This can lead to faster responses, increased operational ef fi ciencies, and eventually, greater customer satisfaction with support experiences. ‣ Generate content — RAG can help businesses produce blog posts, articles, product catalogs, or other content by combining its generative capabilities with retrieving information from reliable sources, both external and internal. ‣ Perform market research — By gathering insights from the vast volumes of data available on the internet—such as breaking news, industry research reports, even social media posts—RAG can keep businesses updated on market trends and even analyze competitors’ activities, helping businesses make better decisions. ‣ Support sales — RAG can serve as a virtual sales assistant, answering customers’ questions about items in inventory, retrieving product speci fi cations, explaining operating instructions, and in general, assisting in the purchasing lifecycle. By marrying its generative abilities with product catalogs, pricing information, and other data—even customer reviews on social media—RAG can offer personalized recommendations, address customers’ concerns, and improve shopping experiences. ‣ Improve employee experience — RAG can help employees create and share a centralized repository of expert knowledge. By integrating with internal databases and documents, RAG can give employees accurate answers to questions about company operations, bene fi ts, processes, culture, organizational structure, and more.
  • 44. Why is AI so challenging?
  • 45. Change will never be this slow again
  • 49. We have shaped how we operate based on one accepted reality. Change does not happen faster than we can adapt to it, and fi nd common ground.
  • 50. Robert Kegan / Professor in Adult Learning and Professional Development at Harvard Graduate School of Education “for the largest part of the 20th century, the scientific consensus of how human development looks like looked like this”
  • 51. Our way of operating has served us well.
  • 52. “Everyone has a plan until they get punched in the mouth!” - Mike Tyson
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  • 55. Change does not happen faster than we can adapt, and fi nd common ground. Change now happens faster than we can keep up with it, adapt to it, or fi nd common ground.
  • 56. Harder to take decisions & act. More “politics”. Safeguarding. Protecting your own behind. When do we “invest”? Now? Or now?
  • 57. Increase autonomy and adaptability …requires supercharged individuals A fast-moving increasingly complex world… Leaders with all the answers become bottlenecks
  • 58. Two possible AI futures; One of them is certain.
  • 59. Supercharging human ways. Automate. Ef fi ciency. 01. This will happen
  • 60. Help more people Free up resources Create value
  • 61. Cement power structures Strengthen norms & structures Innovation plateau
  • 62. Find new solutions beyond human limitations and “one-size- fi ts-all". 02. This could happen
  • 63. More perspectives through data Allow for more diversity Maximising our individual potential
  • 64. A future where we may not be the only sentient beings A future where there are different views on “the right way”
  • 65. Supercharging human ways. Automate. Efficiency. Find new solutions beyond human limitations and “one- size-fits-all”
  • 66. “A future with AI requires constant change. And constant change requires AI.”
  • 67. Increase autonomy and adaptability AI can help us supercharge organizations What’s required to get there?
  • 68. Ownership, understanding & behaviour shift at the very top 1 People do as you do, not what you say. Use the technology. Lead by example.
  • 69. Ownership, understanding & behaviour shift at the very top 1 Culture, leadership, goals, autonomy, psychological safety 2 Change goals and trust more important than processes and politics Ensure modern leadership, clear goals and high degree of psychological safety People do as you do, not what you say. Use the technology. Lead by example.
  • 70. Ownership, understanding & behaviour shift at the very top 1 Goals, marching orders, mandates, investments 3 Culture, leadership, goals, autonomy, psychological safety 2 Boards & CEOs must give mandate to their presidents to create change for the future. To create the infrastructure for change. Change goals and trust more important than processes and politics Ensure modern leadership, clear goals and high degree of psychological safety People do as you do, not what you say. Use the technology. Lead by example.
  • 72. Without the power of AI we will be stuck in a reality with reduced unique individual human potential. We will not be able to change at the pace we need. But we can reach beyond our human limitations. If we dare to harness the power of AI And if we dare to change ourselves. These two go hand in hand.
  • 73. “WhatisneededforTech companiesinSwedento succeedinthefuture?” The Association of Swedish Engineering Industries 4 400 member companies 400k / 1M+ employees
  • 74. To create a supercharged organization, where individuals use AI in their daily work to solve problems and deliver value? What do you need from your CEO?