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1
By Jeri Quinn, Driving Improved Results 4/5/2017
EVALUATING MY
OPTIONS FOR
REVENUE GROWTH
2Proprietary and Confidential, ITAC
INTRO
JERI QUINN
• Serial Entrepreneur
• Currently a business/executive coach/consultant
with a practice based in neuroscience
• President of Driving Improved Results
• Co-Founder of the Business Divorce Institute
• Author of the Customer Loyalty Playbook, 12
Game Strategies to Drive Improved Results in Your
Business
• Facilitator of entrepreneurial programs for the city
of New York
3Proprietary and Confidential, ITAC
SECTION 1:
PRODUCT OR SERVICE /
MARKET MATRIX
3
2
4Proprietary and Confidential, ITAC
SECTION 1: PRODUCT OR SERVICE/MARKET MATRIX
Products / Services
Existing New
Markets
New A B
Existing C D
5Proprietary and Confidential, ITAC
EXISTING PRODUCTS/SERVICES TO EXISTING MARKETS
C
6Proprietary and Confidential, ITAC
EXISTING PRODUCTS/SERVICES TO NEW MARKETS
A
3
7Proprietary and Confidential, ITAC
NEW PRODUCTS/SERVICES TO EXISTING MARKETS
D
8Proprietary and Confidential, ITAC
NEW PRODUCTS/SERVICES TO NEW MARKETS
TINY HOME BUILDERS
B
9Proprietary and Confidential, ITAC
SECTION 2:
CUSTOMER EXPERIENCE
9
4
10Proprietary and Confidential, ITAC
SECTION 2: CUSTOMER EXPERIENCE
11Proprietary and Confidential, ITAC
CREATING A DELIGHTFUL CUSTOMER EXPERIENCE
Strategic Planning &
Strategic Alliances
Sales Marketing
The work of the business
Admin
12Proprietary and Confidential, ITAC
SECTION 3:
CREATING ALLIANCES
12
5
13Proprietary and Confidential, ITAC
SECTION 3: CREATING ALLIANCES
• Who is Your Target Market?
• Who else addresses the same target market?
• These are your Strategic Alliance Partners
14Proprietary and Confidential, ITAC
SECTION 3: CREATING ALLIANCES
• What are the qualities of a good candidate?
• Who don’t you want as an alliance partner?
• What could your alliance look like?
15Proprietary and Confidential, ITAC
SECTION 3: CREATING ALLIANCES
• Starbucks and Barnes & Noble
• Apple with Sony, Motorola, AT&T
• Lilly partners with the Belgium-based company
Galapagos to develop treatments for osteoporosis
• Snapchat & Square’s Snapcash
6
16Proprietary and Confidential, ITAC
SECTION 4:
WHAT IS A BLUE
OCEAN STRATEGY?
16
17Proprietary and Confidential, ITAC
SECTION 4: WHAT IS A BLUE OCEAN STRATEGY?
• Cirque de Soleil
• Barnes & Nobles
• Starbucks
• Yellow Tail Wine
18Proprietary and Confidential, ITAC
HOW CAN YOU BE A DISRUPTER AND MAKE YOUR COMPETITION IRRELEVANT?
• Value your customer wants
• Value your customer doesn’t want
• Mixing two things taking the best aspects of each
• Do your research
7
19Proprietary and Confidential, ITAC
SECTION 5:
SALES DISTRIBUTION
INCLUDING FRANCHISING
AND LICENSING
19
20Proprietary and Confidential, ITAC
SECTION 5: SALES DISTRIBUTION INCLUDING FRANCHISING
AND LICENSING
• Franchising
• Licensing
• Sales Distribution
21Proprietary and Confidential, ITAC
MAKING CHOICES
• Short term things to try?
• Long Term strategy?
• What did you see work in a different industry?
• When will you start?
8
22Proprietary and Confidential, ITAC
OUR NEXT SPEAKERS
Paul Storch (Summit Appliance)Paula Rimer (Crepini)

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Week 03_Handout

  • 1. 1 By Jeri Quinn, Driving Improved Results 4/5/2017 EVALUATING MY OPTIONS FOR REVENUE GROWTH 2Proprietary and Confidential, ITAC INTRO JERI QUINN • Serial Entrepreneur • Currently a business/executive coach/consultant with a practice based in neuroscience • President of Driving Improved Results • Co-Founder of the Business Divorce Institute • Author of the Customer Loyalty Playbook, 12 Game Strategies to Drive Improved Results in Your Business • Facilitator of entrepreneurial programs for the city of New York 3Proprietary and Confidential, ITAC SECTION 1: PRODUCT OR SERVICE / MARKET MATRIX 3
  • 2. 2 4Proprietary and Confidential, ITAC SECTION 1: PRODUCT OR SERVICE/MARKET MATRIX Products / Services Existing New Markets New A B Existing C D 5Proprietary and Confidential, ITAC EXISTING PRODUCTS/SERVICES TO EXISTING MARKETS C 6Proprietary and Confidential, ITAC EXISTING PRODUCTS/SERVICES TO NEW MARKETS A
  • 3. 3 7Proprietary and Confidential, ITAC NEW PRODUCTS/SERVICES TO EXISTING MARKETS D 8Proprietary and Confidential, ITAC NEW PRODUCTS/SERVICES TO NEW MARKETS TINY HOME BUILDERS B 9Proprietary and Confidential, ITAC SECTION 2: CUSTOMER EXPERIENCE 9
  • 4. 4 10Proprietary and Confidential, ITAC SECTION 2: CUSTOMER EXPERIENCE 11Proprietary and Confidential, ITAC CREATING A DELIGHTFUL CUSTOMER EXPERIENCE Strategic Planning & Strategic Alliances Sales Marketing The work of the business Admin 12Proprietary and Confidential, ITAC SECTION 3: CREATING ALLIANCES 12
  • 5. 5 13Proprietary and Confidential, ITAC SECTION 3: CREATING ALLIANCES • Who is Your Target Market? • Who else addresses the same target market? • These are your Strategic Alliance Partners 14Proprietary and Confidential, ITAC SECTION 3: CREATING ALLIANCES • What are the qualities of a good candidate? • Who don’t you want as an alliance partner? • What could your alliance look like? 15Proprietary and Confidential, ITAC SECTION 3: CREATING ALLIANCES • Starbucks and Barnes & Noble • Apple with Sony, Motorola, AT&T • Lilly partners with the Belgium-based company Galapagos to develop treatments for osteoporosis • Snapchat & Square’s Snapcash
  • 6. 6 16Proprietary and Confidential, ITAC SECTION 4: WHAT IS A BLUE OCEAN STRATEGY? 16 17Proprietary and Confidential, ITAC SECTION 4: WHAT IS A BLUE OCEAN STRATEGY? • Cirque de Soleil • Barnes & Nobles • Starbucks • Yellow Tail Wine 18Proprietary and Confidential, ITAC HOW CAN YOU BE A DISRUPTER AND MAKE YOUR COMPETITION IRRELEVANT? • Value your customer wants • Value your customer doesn’t want • Mixing two things taking the best aspects of each • Do your research
  • 7. 7 19Proprietary and Confidential, ITAC SECTION 5: SALES DISTRIBUTION INCLUDING FRANCHISING AND LICENSING 19 20Proprietary and Confidential, ITAC SECTION 5: SALES DISTRIBUTION INCLUDING FRANCHISING AND LICENSING • Franchising • Licensing • Sales Distribution 21Proprietary and Confidential, ITAC MAKING CHOICES • Short term things to try? • Long Term strategy? • What did you see work in a different industry? • When will you start?
  • 8. 8 22Proprietary and Confidential, ITAC OUR NEXT SPEAKERS Paul Storch (Summit Appliance)Paula Rimer (Crepini)