Web shops allow consumers to directly purchase goods and services from sellers online without an intermediary. Some key points about web shops include: - They first emerged in the 1990s and have grown significantly since, now accounting for billions in annual sales. Popular items include books, clothing, electronics. - Payment options include credit/debit cards, PayPal, cash on delivery. Products are typically delivered via shipping or electronic download. - Advantages are convenience, information, and price/selection. Disadvantages include security concerns, lack of ability to physically examine products, and potential delivery delays. - A successful web shop requires an integrated system to manage products, pricing, orders, payments, and delivery