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E-CommerceGetting Alfatah online    Presented to:   Prof. Jehanzaib Ismat   Presented by:   Aima Masood 00-30        Mcom ...
About Al-Fatah Al-Fatah is the leading departmental store of the land   of pure, Pakistan. Serving since 1941, Al-Fatah ha...
Title
Al-Fatah Business IntroductionAl-Fatah business is very wide business. Becauseits deals in different kind of products. Al-...
New System     By introducing our store online too. We deal many customers all over the Pakistan. We can satisfy more andm...
Services     We are providing services by providing quality products all over the Pakistan which are required by        cu...
Technical Layout of website                         www.Al-fatahonlinestore.comAl-Fatah website is base on HTML & ASP. We ...
Welcome pageOur welcome page is basically a dynamic pageson which you can view different bannersregarding to Al-Fatah Stor...
Home Page• The Main is a Dynamic page which contain all the  deals, new arrivals and other activities.• This main page con...
Company Page• The page of company is a static page  because in this page the thing is written  about the company . this pa...
Catalogue pageIt is a dynamic page. Which changes after ever new                 arrival of the product. In our catalogue ...
Product Catalogue
Customer Care Page• In customer care we mention about of benefits related to  customer and give our best possible things t...
Contact us page:It is a static page. In which you can contactto our store authorities in relating to anydamage of the prod...
Feedback pageThis is a static page. Which contain a customer login tab and a complaint box. In which you can add any kind ...
Data baseWe had prepared our customers data. By askingthem to give there information on eachpurchase from our store. So th...
Windows Web Hosting Package• Web Hosting: 1 year Rs.2167.00/month• Domain Name: PKNIC at Rs. 2200.00/2  years• Total Order...
Cont..Plan Details•    Yearly Plan Rs.2167/-per month•    Semi Annually Plan Rs.2208/-per month•    Quarterly Plan Rs.2250...
Cont..•   General Features•   Hosting Space : 20 GB•   Email Accounts : Unlimited•   Sub-Domains : Unlimited•   Microsoft ...
Cont..•   General Features•   Hosting Space : 20 GB•   Email Accounts : Unlimited•   Sub-Domains : Unlimited•   Microsoft ...
Cont..•   Database Features•   Microsoft SQL 2005, 2008•   ADO / ADO.NET / OLEDB / MDAC 2.8•   MS SQL Fulltext Search•   S...
Advertisment Model• As far as our advertisement model is concerned.• Print Media:                         • Pole Signs    ...
Cont…• We had our page on Facebook for the  customer interaction with us and source  of promotion.• We displayed billboard...
Revenue ModelAs far as our revenue model is concerned we are generating revenue• through payments• Through membershipand t...
Mode Of Payement                     CASH PAYEMENTS                  ELECTRONIC PAYEMENTS   • For payment we are using ele...
Benefits of Al-Fatah  • Your online business will be open 24 hours a      day, 7 days a week and 365 days a year.• Online ...
Hurdles  • Older people in particular are not comfortable    operating computer and they will never purchase           onl...
Risk factors                  • Delivery not in time  • The sale is update again and again in side of Clint               ...
Getting Alfatah Online
Getting Alfatah Online
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Getting Alfatah Online

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Project made on if we get Alfatah Departmental store online.

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Getting Alfatah Online

  1. 1. E-CommerceGetting Alfatah online Presented to: Prof. Jehanzaib Ismat Presented by: Aima Masood 00-30 Mcom Punjab College
  2. 2. About Al-Fatah Al-Fatah is the leading departmental store of the land of pure, Pakistan. Serving since 1941, Al-Fatah hasbeen offering an assortment of products to its precious customers. From grocery to crockery, garments to jewelry, toys to kids wear, kitchenware to ornaments, electronic gadgets to fitness equipment, beauty products to health care accessories our valuable customers find each and every product of the best quality under one roof. Around thousands of customers per day quench their thirst of shopping from this landmark that has been their trustworthy shopping mall for more than seven decades now. www.Al-fatahonlinestore.com
  3. 3. Title
  4. 4. Al-Fatah Business IntroductionAl-Fatah business is very wide business. Becauseits deals in different kind of products. Al-Fatah isa departmental store. Al-Fatah import different kind of goods in different countries and also serve in Pakistan. So in keeping this thing in mind we make an online store too for serving more and more customers from all over Pakistan.
  5. 5. New System By introducing our store online too. We deal many customers all over the Pakistan. We can satisfy more andmore customer needs. As at the moment we are having only three stores now we will deal all over the customers. While entertaining the customers by selling products, we are also providing another service that is we can import those product for our customers which are not currentlyavailable in Pakistan by charging them a bit more than there retail price.We deal in both whole seller as well as retailer. The business model is business to business and business to consumer.
  6. 6. Services We are providing services by providing quality products all over the Pakistan which are required by customers in less time. Our service is to entertain those customer who are very busy whocant come to visit our store they can just get there desired products by logging in our site.
  7. 7. Technical Layout of website www.Al-fatahonlinestore.comAl-Fatah website is base on HTML & ASP. We use both pages static as well asdynamic pages in our website. The technical layout of the website is:• Welcome Page• Home page• Company page• Customer care page• Loyalty card page• Careers page• Contact page• Feedback page.
  8. 8. Welcome pageOur welcome page is basically a dynamic pageson which you can view different bannersregarding to Al-Fatah Store and a welcome noteto welcome our viewer.This dynamic page contain a button. By pressingthe button you will enter into the home page ofthe site.
  9. 9. Home Page• The Main is a Dynamic page which contain all the deals, new arrivals and other activities.• This main page contain further inner pages at the top of the page: Company page Customer care page Loyalty card page Catalogue Contact us page Feedback page
  10. 10. Company Page• The page of company is a static page because in this page the thing is written about the company . this page have some other internal pages which is related to the review of AL-FATAHA .•• These are some inner pages• About Al-Fatah• Our history• Awards• Social responsibility
  11. 11. Catalogue pageIt is a dynamic page. Which changes after ever new arrival of the product. In our catalogue we had mention all our products starting from a match stick to a jumbo electric mower. We had mention details of each product with its specification and price for the convenience of our customer.
  12. 12. Product Catalogue
  13. 13. Customer Care Page• In customer care we mention about of benefits related to customer and give our best possible things to serve the customer because customer is our top priority.• In this page have some other internal linked pages related to customer care. In which the there is something written below• Our motto regarding customer• Our customer, our king• Quality of product• Variety of product• Our Location for the convenience of customer• In this page you can get each information regarding the product purchasing to product delivery.
  14. 14. Contact us page:It is a static page. In which you can contactto our store authorities in relating to anydamage of the product or relating to anyterm or any other service .
  15. 15. Feedback pageThis is a static page. Which contain a customer login tab and a complaint box. In which you can add any kind of feedback,suggestions, queries and frequently asked question regarding delivery of products etc.
  16. 16. Data baseWe had prepared our customers data. By askingthem to give there information on eachpurchase from our store. So that in future wewill be able to stay in contact with them. Toinform them our new deals, offers and newhappening of the stores
  17. 17. Windows Web Hosting Package• Web Hosting: 1 year Rs.2167.00/month• Domain Name: PKNIC at Rs. 2200.00/2 years• Total Order: Rs. 26000.00• Select this package for windows
  18. 18. Cont..Plan Details• Yearly Plan Rs.2167/-per month• Semi Annually Plan Rs.2208/-per month• Quarterly Plan Rs.2250/-per month
  19. 19. Cont..• General Features• Hosting Space : 20 GB• Email Accounts : Unlimited• Sub-Domains : Unlimited• Microsoft SQL Server Databases : Unlimited• MySQL Databases : Unlimited• FTP Accounts : Unlimited
  20. 20. Cont..• General Features• Hosting Space : 20 GB• Email Accounts : Unlimited• Sub-Domains : Unlimited• Microsoft SQL Server Databases : Unlimited• MySQL Databases : Unlimited• FTP Accounts : Unlimited
  21. 21. Cont..• Database Features• Microsoft SQL 2005, 2008• ADO / ADO.NET / OLEDB / MDAC 2.8• MS SQL Fulltext Search• SQLXML 4.0 / SQL Native client• MySQL 5.0.45• phpMyAdmin
  22. 22. Advertisment Model• As far as our advertisement model is concerned.• Print Media: • Pole Signs • pamphlets, • brochures, etc.• By on airing the add on radio• Giving add in newspapers specially in Sunday magazines of different newspaper• Our website banner is displayed on different websites. On public portals, universities sites other online stores etc.• We advertise our site on social networking sites like Facebook, twitter, tumbler, flicker, MySpace etc.
  23. 23. Cont…• We had our page on Facebook for the customer interaction with us and source of promotion.• We displayed billboards regarding our online store so people will get aware of that.• We are also giving adds on national TV channels• Local tv channels are also very helpful in this aspect.• We are displaying LCD’s in different store which will only display our store’s add.
  24. 24. Revenue ModelAs far as our revenue model is concerned we are generating revenue• through payments• Through membershipand through different kind of sources.These Sources include:Attracting customers by different activities.• Buy on get one free• Discount• Pay 0ffs• Cheap deals of the day• Customer of the monthThrough these activities we can attract more and more customer which willbe beneficial for us.
  25. 25. Mode Of Payement CASH PAYEMENTS ELECTRONIC PAYEMENTS • For payment we are using electronic payment system.• You can have our voucher for payment which are of prepaid nature. • We are also using charges card for payment • You can make your payment on the delivery of the goods • We are also having Pay pal service and other credit card services.
  26. 26. Benefits of Al-Fatah • Your online business will be open 24 hours a day, 7 days a week and 365 days a year.• Online service provides easy way to customer to getting information. • Anyone with an internet connection can view your products or services online. • Membership card apply in Al-Fatah store. It is helpful for promotion. • The cost of making process of online is cheap.
  27. 27. Hurdles • Older people in particular are not comfortable operating computer and they will never purchase online because of the same reason. • The good are not in front of customer • Delivery issues • Making payments online is usually safe but not always. If a hacker breaks in their system, your personal data can be compromised.• Facing a problem related to customer due to online process. • High risk is involve related to data / credit card information, to be stolen right from your customer.
  28. 28. Risk factors • Delivery not in time • The sale is update again and again in side of Clint • Customer claims • Not according to customer demand • Problem to updating good • The person is not putting the rite information in website that time the viewer or clients will be upset• When Clint is not satisfied, they cannot try again and they give also bad suggestion to other.

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