The document describes a user research process to test and iterate on a new data platform design. It involved recruiting 21 initial users to participate in interviews and workshops to provide feedback. Their feedback was analyzed and informed the first design iteration. A second round of testing involved 8 more users testing the updated design. Their feedback from the second test helped further iterate the design before launch. The document also identifies different types of potential users for the data platform, including those more or less comfortable with data platforms, and includes quotes from users in different roles providing suggestions.

17. Photo: Timo Wielink, Unsplash

18. Ergonomics Controlled tests In context (ethnography)

19. Workshops Remote interviews / tests Website analytics

20. Recruiting
(21 users)
Interviews,
workshop...
Analysis 1st design
iteration
Second test
(8 users)
2nd design
iteration
LAUNCH!

23. Interested
In raw data
Interested in
discovering
content
At ease
with data
platforms
The curious
investigator
The stats
master
The GIS
expert
Less at ease
with data
platforms
The alert
journalist
The inspired
educator

24. ●
●

27. ●
●
●
“To bring RW to the next
level,it would be great
to have highlightedor
suggested content.”
(Analyst)

32. ●
●
“Being ableto save datasets
that I know I will go back to
regularlyis key!
Because itis aboutthe
efficiency ofmy time and
educators’time.”
(Educator)

37. “As a GIS person,the first
thing you should ask
yourselfis ‘where is the data
comingfrom?’”
(Analyst)
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