Underwri(en	by:	
#AIIM	Informa(on	Is	Your	Most	Important	Asset.		
Learn	the	Skills	to	Manage	It.		
Webinar	Title	
Presented	DATE		
Don’t	Just	Analyze	Your	Processes:		
Learn	How	to	Quickly		
Implement	Change	for	Progress	
An	AIIM	Webinar		presented		26	September,	2017
Underwri(en	by:	
Bob	Larrivee	
VP	&	Chief	Analyst	
AIIM	
Neil	Young	
CEO	
FlowForma	
Host:		Theresa	Resek,	CIP	
Director	
AIIM	
Today’s	Speakers
Underwri(en	by:	
BPM	has	an	Impact	
§  75%	say	it	is	significant	
§  35%	say	it	is	imperaSve
Underwri(en	by:
Underwri(en	by:	
Collabora(ve	Decision	Making	
§  Cross-departmental	interacSon	
§  User-enabled	change
Underwri(en	by:	
Technology	Enablement	
§  User	Modifiable	Workflow	
How	important	are	the	following	feature/technologies	in	mee>ng	your	BPM	requirements?
Underwri(en	by:	
Customer	Insight	1:	Uniphar	PLC	
§  Challenge	
§  Overloaded	with	paper-based	processes	
due	to	high-scale	company	growth	
§  Solu(on	
§  No	code	FlowForma	BPM	for	Office	365	
§  Training	of	a	CoE	to	build	out	processes	
	
§  Results	
§  Uniphar	use	FlowForma	BPM	to	drive	
visibility	and	efficiency	across	over	50	
business	processes	from	new	starter	to	
health	and	safety	reporSng
Underwri(en	by:	
Customer	Insight	2:	LSTM	
§  Challenge	
§  Inefficient	dependency	on	paper	trails	
§  Limited	internal	resources			
§  Solu(on	
§  No	code	FlowForma	BPM	for	Office	365	
§  Training	to	enable	users	
	
§  Results	
§  Empowered	users	(+60	workflows	live	in	
14	months)	
§  Increased	visibility,	efficiency	and	
compliance	
I	have	no	development	skills	
	at	all	but	I’m	a	very	confident	
	user	of	FlowForma	BPM.”	
“
”	Mar(n	Coleman	
IT	Systems	Analyst	
Liverpool	School	of	Tropical	Medicine
Underwri(en	by:	
BPM	is	Change	
§  96%	agree	BPM	is	a	systemaSc	approach	
§  63%	agree	change	management	is	part	of	BPM
Underwri(en	by:	
Collabora(on	is	a	Driver	
§  Improve	InformaSon	Sharing	and	CollaboraSon	
When you consider Digital Transformation related projects, what is the most
significant business driver for your organization?
Underwri(en	by:	
Example:	Decision	Council	
§  3	Interviewers	
§  Leveraging	a	voSng	system
Collabora(ve	Decision	Management	->	Learning
Underwri(en	by:	
Responsiveness	and	Agility	
§  47%	find	greater	value	from	fewer	errors	and	
excepSons	
§  56%	of	organizaSons	see	the	greatest	value	from	
faster	processing	speeds
Underwri(en	by:	
User	Empowerment	
§  Place	the	power	to	change	in	the	hands	of	the	
worker.	
When	you	consider	Digital	Transforma>on	related	projects,	what	is	the	most	significant	
business	driver	for	your	organiza>on?	4
Underwri(en	by:	
Change	When	Change	is	Needed	
§  User	modifiable	process	mapping	and	modificaSons	
§  No	Code;	No	Programmers
Underwri(en	by:	
Arm	the	‘Ci/zen	Developers’!
Underwri(en	by:	
Customer	Insight	3:	AON	–	Risk	
§  Challenge	
§  Increasing	regulaSon	
§  Increasing	client	demands	
	
§  Solu(on	
§  No	code	FlowForma	BPM	for	Office	365	
§  Public	accessible	forms	
	
§  Results	
§  Improved	efficiency	and	seamless	compliance	for	
processes	such	as	Fact	Finding	
§  Increased	producSvity	with	external	users	
accessing	AON	processes
Underwri(en	by:	
Things	to	Think	About	
§  Uncover	the	real	business	problem	you	are	trying	to	
solve.	
§  IdenSfy	areas	of	opportunity	for	process	improvement.		
§  Improve	the	exisSng	process	before	introducing	
automaSon	or	extending	the	automaSon	capabiliSes	
you	have	in	place.		
§  Establish	a	conSnuous	improvement	program	that	will	
periodically	review	and	refine	those	changes	you	make	
now.
In	Summary	–	It’s	a	Change	of	Approach…	
•  Business Process Owners
•  ‘Citizen Developers’
•  Problem Solving Skills
•  Business Analysts
•  ‘Test & Learn’ Methodology
•  Don’t Over-Analyse @
Start
•  Workshop / Start Building
•  1-2 Days Training
•  ‘No Code’ Visual Toolset
•  Hybrid Deployments
•  Auto-Document Specs
•  IT Governance Support
Change	of	Approach
Underwri(en	by:	
Recommended	Next	Steps		
Read	our	latest	whitepaper	to	learn	how	to	build	
producSve	business	soluSons	in	Office	365		
www.flowforma.com/petri-it-whitepaper-shane-young	
	
Discover	FlowForma	BPM	for	yourself	by	
signing	up	to	a	FREE	30	DAY	TRIAL	@	
www.flowforma.com/trial
Underwri(en	by:	
#AIIM	Informa(on	Is	Your	Most	Important	Asset.		
Learn	the	Skills	to	Manage	It.		Informa(on	is	your	most	important	asset.	
Learn	the	skills	to	manage	it.

[Webinar Slides] Don’t Just Analyze Your Processes - Learn How to Implement Change