EBE 2020 Program Management – How to influence without authority - Ramon Pallaske

•

0 likes•115 views

Ramon Pallaske EU Program Manager Audible This presentation will show you how to prepare and understand, at work and in life, what motivates others when influencing while having a positive impact. As a Program Manager you need commitment to work together to deliver results from people outside of your reporting line who, on the surface, might have conflicting interests to yours. Have you ever shared an idea, and although you prepared and made your homework, some of the people agreed and some didn’t and you were never able to move forward? Ramon Pallaske, studied Mathematics and Information technology in Greifswald. Always communicative working in customer service as a side-gig seemed reasonable. After asking himself why he was doing a good job he started working as trainer. At Audible he developed trainings for several countries and started to dig even deeper for root-causes as Process Improvement Manager based on Lean Six Sigma principles. Now he is a Program Manager – directly influencing the deliverables to the customers.

Best practices for Program
Management and related areas
based on Audible’s international
team
Program Management: 
Influencing without
authority

Agenda
3
01
02
03
04
05
Introduction & WIFY
Audible’s development cycle
How to get what you want How to give your stakeholders what they need
Summary / Best practices
Q&A

Introduction & WIFY
Who is talking to you
and why should you
listen?
01

5
Ramon Pallaske
International Program Manager @ Audible GmbH
• With audible since 2013
• Background in training and communication
• Further education in Lean Six Sigma
• Interface between Audible‘s dev org and 
global business stakeholders outside of US
• Main focus on website and checkout
• Special projects like PSD2 implementation

6
Applying the principles laid out here to your projects /
programs will help you get:
• Faster buy-in
• Clear alignment
• Less friction
• Better results
• Higher employee satisfaction
What’s in for you?
The benefits of working with people instead of telling them what to do
WIN! WIN!
WIN!

Audible’s
development cycle
How Audible works,
on a high level
02

8
Audible’s process to get stuff done
Collaboration built-in into a semi-agile structure that supports scaling
Business
Backlog
Tech 
Org
Program
Manager
Localize &
test 
Review &
plan 
 
Launch &
analyze
Quarterly prioritization
Weeklydeployments
Featurerequest
Analyzedeploymentsand
coordinate
HandlestaskasSME
Consults for feature requests

Influence without
authority
The meaty bits …
03

1 0
• Know your audience
• Show them why this is important
• Show them what is in it for them
• Earn trust
• Make it easy to say yes
So how do you do it?
How do you actually achieve compliance

1 2
Know your audience & what is
important to them

1 3
Show them the importance and
the benefits to them

1 4
Be easy to trust and easy to
say yes to

Program Management: 
Influencing without authority
Ramon Pallaske
pallaske@audible.de

Have you deployed SharePoint but none of your employees are using it? Despite having SharePoint within your organization, end users continue do their work the old fashioned way via email threads, file shares, paper based approval, etc. There is no guarantee that the solution will be adopted. This is the case even if users are involved in every step of your SharePoint solution. Attend this session, to learn techniques I've used to increase adoption of SharePoint solutions that have become slow or stalled.

Translating Strategy into Action with Enterprise Architecture Webinar

Planview

Jeff Ellerbee, Solutions Marketing Manager, Troux and author and former Gartner analyst Mark McGregor as they discuss why and how Enterprise Architects need to work closely with portfolio and project managers in order to deliver on the intended strategy. Many enterprise architects mis-understand their business value and need ways to elevate EA in the eyes of their business colleagues. While most portfolio and project managers in an organization can easily recite their company strategy they are challenged to understand the meaning of that strategy and how it affects the choices they make. By working together enterprise architecture provide the meaning the PMO needs while closing the gap between the strategy and action that both groups need if they are to succeed in enabling the business to achieve its objectives. Specifically learn how; - The ideal connection points between enterprise architecture and the PMO work. - Failure to increase cooperation could spell the end for both your EA and PMO initiatives. - Planview is delivering cloud based solutions that address the needs of both architecture teams and the PMO individually and together. To Listen to the Recorded Webinar Register Here: http://planview.info/TranslatingStrategyEA

Project Management with Kanban 2.0

Planview

View the On-Demand Webcast! Planview.info/Kanban20 Are you using an assortment of emails, tickets, and spreadsheets to manage projects? Are tickets lost, resulting in frustrated customers? Does management suffer from a lack of visibility into your team's workflow? Learn how Kanban boards can help your organization manage projects more efficiently! View the On-Demand Webcast! Planview.info/Kanban20

Clic sargentNatalie Blackburn

Introduction to Agile for Managers

Robert Dempsey

The Engineer Webcast: Five Ways to Get More Engineering Time Out of Your Eng...

Planview

View the On-Demand Webcast! Planview.info/Workcast What keeps executives up at night? "Are we working on the highest value products to meet our growth objectives and do we have the people to get it done?" Learn about: -resource management pain points -capacity planning pain points -the importance and difficulty of considering capacity in the planning process -how to get more engineering time out of your engineers -the top business risks of not addressing resource management and capacity planning with improved processes and tools View the On-Demand Webcast! Planview.info/Workcast

One of the keys, if not THE key to actually realizing the value from your SharePoint implementation is user adoption. You’ve done everything right: You listened to your users, planned your taxonomy, and now you are ready to go live. What can you do to ensure that users see the value and usefulness of the solution you provided? In this presentation, we will cover techniques to help with this exact problem. From conception to post production, what should be part of your plan to ensure that all of the hard work you put into your SharePoint project is fully adopted as an integral business tool.

Project Management with Kanban: from Basics to Metrics

Planview

Managing The Chaos of Work

Planview

Customer-obsessed firms take an outside-in approach, relying heavily on collaboration, to deliver desirable products and services. Product, marketing, and technology teams exchange information with a wide circle of people, both internal and external to the company. Email remains the vehicle of choice: 77% of information workers use email for internal communication, while 76% use it for external communication with partners and clients. Over half of information workers are on email constantly. These interruption-driven activities reduce the amount of time spent on an actual task activity to a mere 18%. How does anyone get anything done? Managing the chaos of work requires solutions that enable teams to have a centralized location to work collectively and share digital content deliverables such as documents, presentations, web content, and videos and capture the contextual conversations around the activities being performed. This webinar talks about the need for collaborative work management solutions and how they can bring greater productivity without adding extra work to the work you’re already doing.

Understanding the Priorities and tackling the Challenges of the PMO

Planview

View the On-Demand Webcast! Planview.info/PMOPrioritization "Only 11% of managers believe that all their company's strategic priorities have the financial and human resources needed for success." -Harvard Business Review Learn about IT organizations': -top three strategic planning priorities -top three strategic planning challenges -whether or not continuous planning is the solution -real challenges with annual planning -the best solution for continuous planning View the On-Demand Webcast! Planview.info/PMOPrioritization

2019 PPT™CoachingSystem© - Info Pack

Deshun Deysel

User Adoption: Getting Past the Buzz to the Value and Tactics

ANCILE Solutions, Inc.

Technology services professionals are hearing a lot about “user adoption”. But, what exactly is the value of user adoption and how do you achieve that value? The challenge is to turn today’s buzz into tangible value and actionable take-aways. We highlight why user adoption is key for Education and Professional Services leaders: • The value and economic benefit realized from successful user adoption • The stepping stones on the way to adoption realization • Examples of three successful tactics you can use to drive user adoption, and land and expand, within an account

Project mgmt lessons from the field oct 2017

Rick Omar Kazi

Web project management

Savaş Şakar

Adamson Introduction to Project Management

National Information Standards Organization (NISO)

Practical Project Collaboration for Product Owners and Scrum Teams

Planview

View the On-Demand Webcast! Planview.info/ScrumTeams Learn the definitions of Sprint, Epic, User Story, and Task in scrum project management and about roles like Product Owner, Scrum Master, and Scrum Team. Find out about the perfect beginner's tool for implementing agile scrum into your organization and how it can be used outside of software development in marketing, sales, event planning, and more! View the On-Demand Webcast! Planview.info/ScrumTeams

The big RESET button for enterprise websites

Daniel Fowler

In 2013, the University of Georgia's College of Education hired their first-ever web team manager. I was that manager. Inheriting a 6,000+ page conglomeration of ~120 WordPress websites, there was a lot of work ahead of me. I was told I had a blank slate before me, and that I needed to launch a new website in 7 months with 1 team member and no resources. This is a summary of that project and the key lessons I learned while confronting numerous challenges including a new CMS, an overhauled information architecture, a fresh design, and maybe the hardest of all - the culture shock.

Project Management for Nonprofits- 501 Commons Tech Talk

501 Commons

Every organization needs strong project management practices to help drive their missions forward. This training will cover free or low-cost easy-to-use technology tools that can help you collaborate better as a team. You will also learn what makes a successful project manager, as well as the "big picture" of project management. This training is suitable for those interested in pursuing project managment, as well as experienced project managers who are seeking avenues for making improvements.

Sunda "Agile Overview: A NISO Webinar"

National Information Standards Organization (NISO)

How Product Managers and Agile Development Teams Can See Eye to Eye

ProductPlan

Quantifying Implementation Success in Agile SAP Delivery

Carrie Bucko

Keys to Engaging and Collaborating with Stakeholders for Product Managers

Becky Flint

Product leaders are responsible for leading a cross-functional development team in building and iterating on a product and driving business outcomes. A big part of that responsibility is collaborating with people in your organization who aren’t on the team but are interested in the product. Maintaining collaboration and alignment with these stakeholders can be challenging, but it's essential for delivering a successful product. Engaged stakeholders can provide helpful feedback and advocate for your product. Conversely, disengaged stakeholders can create needless obstacles in your path. How can you create an efficient and engaging stakeholder culture? Becky will outline some tips for product leaders who want to learn more about stakeholder management in this talk! About Becky Flint, Founder, CEO Becky Flint is a veteran executive in the Silicon Valley, having scaled product teams and built portfolio management for companies like PayPal, Bigcommerce, Shutterfly and Feedzai. Currently Becky is the founder and CEO of Dragonboat, the fastest-growing product portfolio platform for outcome-driven leaders to strategize, prioritize, deliver and improve industry-leading products. Visit https://dragonboat.io/

Connecting Your Strategic Roadmap to the Backlog

ProductPlan

Agile by Example 2016

Łukasz Banach

Making the leap to Agile within Marketing: A practical success story

Planview

View the On-Demand Webcast! Planview.info/Agile Learn about -the challenges one marketing department faced and why they sought a change in the status quo -what options and approaches they considered to help steer this change -what made Agile an attractive option for marketing teams -how to sell Agile internally and gain support from the top with buy-in from the team -how to adopt agile into the workflow -what benefits the marketing saw as a result of this change -adding capacity planning View the On-Demand Webcast! Planview.info/Agile

Manager toolkit March 2013Craig Samuelson

Project Management Essentials

Salesforce Partners

What's hot

Promapp User Conference 2013

Promapp

How to Encourage SharePoint User Adoption

Aptera Inc

Project Management with Kanban: from Basics to Metrics

Planview

Managing The Chaos of Work

Planview

Understanding the Priorities and tackling the Challenges of the PMO

Planview

2019 PPT™CoachingSystem© - Info Pack

Deshun Deysel

User Adoption: Getting Past the Buzz to the Value and Tactics

ANCILE Solutions, Inc.

Project mgmt lessons from the field oct 2017

Rick Omar Kazi

Web project management

Savaş Şakar

Adamson Introduction to Project Management

National Information Standards Organization (NISO)

Practical Project Collaboration for Product Owners and Scrum Teams

Planview

The big RESET button for enterprise websites

Daniel Fowler

Project Management for Nonprofits- 501 Commons Tech Talk

501 Commons

Sunda "Agile Overview: A NISO Webinar"

National Information Standards Organization (NISO)

How Product Managers and Agile Development Teams Can See Eye to Eye

ProductPlan

Quantifying Implementation Success in Agile SAP Delivery

Carrie Bucko

Keys to Engaging and Collaborating with Stakeholders for Product Managers

Becky Flint

Connecting Your Strategic Roadmap to the Backlog

ProductPlan

Agile by Example 2016

Łukasz Banach

Making the leap to Agile within Marketing: A practical success story

Planview

What's hot (20)

Promapp User Conference 2013

How to Encourage SharePoint User Adoption

Project Management with Kanban: from Basics to Metrics

Managing The Chaos of Work

Understanding the Priorities and tackling the Challenges of the PMO

2019 PPT™CoachingSystem© - Info Pack

User Adoption: Getting Past the Buzz to the Value and Tactics

Project mgmt lessons from the field oct 2017

Web project management

Adamson Introduction to Project Management

Practical Project Collaboration for Product Owners and Scrum Teams

The big RESET button for enterprise websites

Project Management for Nonprofits- 501 Commons Tech Talk

Sunda "Agile Overview: A NISO Webinar"

How Product Managers and Agile Development Teams Can See Eye to Eye

Quantifying Implementation Success in Agile SAP Delivery

Keys to Engaging and Collaborating with Stakeholders for Product Managers

Connecting Your Strategic Roadmap to the Backlog

Agile by Example 2016

Making the leap to Agile within Marketing: A practical success story

Similar to EBE 2020 Program Management – How to influence without authority - Ramon Pallaske

Manager toolkit March 2013Craig Samuelson

Project Management Essentials

Salesforce Partners

system level requirements gathering and analysis

university of education,Lahore

Learning's Big Data Problem: Measuring & Analyzing Impact

Watershed

The wave of information known as Big Data has been growing exponentially in recent years. That's why it's critical for organizations to not only get better at collecting more meaningful data, but also understanding just what it all means. Join us for a webinar next week, when we'll we review the results of Brandon Hall Group’s 2016 Learning Measurement Study and 2016 Learning Analytics Study, identify what organizations are measuring (and what they aren’t), and how they're making use of that data. Presenters: David Wentworth, Principal Learning Analyst with Brandon Hall Group Michael Rochelle, Chief Strategy Officer & Principal HCM Analyst with Brandon Hall Group Mike Rustici, CEO & Founder of Watershed During this webinar, you'll learn more about: -The metrics organizations are using -The outcomes organizations are measuring -How data is being analyzed -Data analysis as a skill set -How High Performers approach measurement & analytics

UCISA Project and Change Management Group Toolkits

Mark Ritchie

The UCISA Project and Change Management Group (PCMG) is dedicated to improving project and change management practice across HE and FE. Effective project and change management will improve outcomes and increase benefits to students, staff and the wider community. In our first three years we have developed a range of toolkits to support project and change management professionals. These are public resources that can be used by anyone. This presentation describes PCMG and provides an overview, with links, to our toolkits.

The IC Who "Lived" Me, Transitioning from implementing D2L to operations

D2L Barry

Softchoice: Why UC Projects Fail (and what to do about it)

Softchoice Corporation

this presentation, Erika Van Noort, Director of our North American Consulting practice and Steve McDonald, Director of our Networking Business covered with our clients how to get to collaboration success and benefit from true ROI from UC investments: Why Culture Eats UC&C Strategies for Lunch: We reviewed the findings of Softchoice’s latest study – “Working Hard or Hardly Networking: The Impact of Communications Tools on Employees”. We explored the power of visioning in creating effective UC&C strategies and getting beyond TCO to look at new measures of success. Cisco vs. Microsoft: The Great Debate: We explored the latest Microsoft and Cisco UC&C solutions and provided the decision making framework on when organizations should choose a particular solution and the pros and cons for each. The Art of the Possible – Using real life examples, we wrapped up the session discussing how Softchoice is helping clients augment their existing network, voice, presence, IM and video investments to deliver widely adopted collaboration experiences that drive enhanced productivity and new business opportunities.

How to set up a project management office (PMO)

PM Majik

Five reasons to adapt lean startup in your established organization

Karunesh Prasad

System Level Requirements Gathering

Computing Cage

PMP Exam Prep Course Preview

Invensis Learning

PMP is one of the most industry-recognized project management certifications for project managers in the globe. PMP certified professionals demonstrate their knowledge in leading projects across industry verticals. This PMP certification has consistently ranked among “Top 10 IT Certifications in the World” and has found widespread acceptance among employers across the globe. This PMP courseware is created by international subject matter experts and offers comprehensive understanding of global language of project management and help one to standout from the crowd to become a global professional with immense opportunities. To know more about PMP Exam Prep Certification trainings worldwide, please contact us at - Email :support@invensislearning.com Phone - US +1-910-726-3695, Website : https://www.invensislearning.com

Making Digital Teams more EfficientJulian Chow

FCB Partners Course Preview: Process Owners in Action

FCBPartners

A Three-day Advanced Certification Class on Business Process Management (BPM) The role of Process Owner is a challenging one, characterized by significant accountability with limited resources and authority. Because process ownership is relatively new to many organizations, people taking on the role have had little guidance, training, or opportunity to learn from peers. The purpose of this course is to illuminate the role, explore the challenges, offer practical approaches, and enable individuals to successfully navigate opportunities, constraints, and conflicting priorities. This is a course for Process Owners, Managers, and Leaders seeking to improve their effectiveness as well as the staff and consultants supporting them.

PMO Setup with Microsoft Project Online

Gonzague PATINIER

How to Setup a High-IMPACT PMO

Laura Barnard, PMP

Do you know what it takes to build a high-IMPACT PMO? (attend the free training for this slideshare here: http://bit.ly/2Gu1I7S) Whether you are starting a PMO for the first time, trying to get your PMO back on track, or just want to ensure that your PMO is as high-IMPACT as possible, this presentation will get right to the heart of what actually makes a difference, where you should start, and how to accelerate your PMO performance to deliver high-IMPACT outcomes for the organization. It’s time to stop talking about “PMO survival” and ensure that YOU and your PMO are THRIVING! This system has been developed leveraging more than 20 years of research and application of the most important techniques that Laura has used to transform the careers of hundreds of project managers, enabling them to become an invaluable strategic asset that business leaders are fighting over. If you would like to attend the free training on this topic, go here: http://bit.ly/2Gu1I7S After watching this presentation, you will be prepared to leverage a set of immediately applicable techniques to help you Get. It. Done.

Enabling Step Change in your PPM Maturity - Vince Hines | Project Challenge, ...

Wellingtone

The State of Project Management is the largest annual piece of research of its kind in the UK. Published by Wellingtone and involving hundreds of organisations it provides deep insight into the state of our industry. Vince will combine this data with practical advice on how your organisation can use this knowledge to enable a step change in your project and portfolio management maturity. You will gain rich industry data and thought provoking practical advice from this entertaining presentation.

Streamlining Your Business with Software Solutions

pccsbdc

Setting up a project framework phase 1 june 20162

Project Management Solutions

The introduction of a project management framework will provide a structured and managed approach for projects within your company. With the right framework in place it will allow projects of all sizes and priority to be planned effectively. This ensures that at all times the cost of the project is managed while delivering quality and the right level of performance and control across project management.

Preparing for a Remote Workforce

Frank Russell

Black belt vs PMP Friend

masilamani ramasamy

Similar to EBE 2020 Program Management – How to influence without authority - Ramon Pallaske (20)

Manager toolkit March 2013

Project Management Essentials

system level requirements gathering and analysis

Learning's Big Data Problem: Measuring & Analyzing Impact

UCISA Project and Change Management Group Toolkits

The IC Who "Lived" Me, Transitioning from implementing D2L to operations

Softchoice: Why UC Projects Fail (and what to do about it)

How to set up a project management office (PMO)

Five reasons to adapt lean startup in your established organization

System Level Requirements Gathering

PMP Exam Prep Course Preview

Making Digital Teams more Efficient

FCB Partners Course Preview: Process Owners in Action

PMO Setup with Microsoft Project Online

How to Setup a High-IMPACT PMO

Enabling Step Change in your PPM Maturity - Vince Hines | Project Challenge, ...

Streamlining Your Business with Software Solutions

Setting up a project framework phase 1 june 20162

Preparing for a Remote Workforce

Black belt vs PMP Friend

More from E-Commerce Berlin EXPO

EBE 2020 Warum Amazon Advertising 2020 unverzichtbar für deinen Erfolg ist

EBE 2020 Program Management – How to influence without authority - Ramon Pallaske

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to EBE 2020 Program Management – How to influence without authority - Ramon Pallaske

Similar to EBE 2020 Program Management – How to influence without authority - Ramon Pallaske (20)

More from E-Commerce Berlin EXPO

More from E-Commerce Berlin EXPO (20)

Recently uploaded

Recently uploaded (20)

EBE 2020 Program Management – How to influence without authority - Ramon Pallaske