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10 Simple Steps
To A Great
Website
Introductions
my name is

Paul Haslam
I’m the Creative Director at
10 Simple Steps
To A Great
Website
1   Project
    Planning
1. Project Planning
  •   Be Strategic
         Why are you unique?
         What is your USP?

  •   Who & Where are your audience?
         What are their characteristics?
         How can you reach out to them?


  •   What do you hope to achieve online?
         Brand awareness, Lead generation,
          Sales/Marketing tool, Data capture
1. Project Planning
  •   What are the key pieces of content
      you like to display?
         Think about creating a sitemap
         Is this content customer focussed....?


  •   Do you require any specific
      functionality...?
         Content Management System to update website
          content, Integration with case management
          software
2   Design
2. Design
•   Don’t skimp in design!

       Your website is often the first place new
        customers will discover you
       Ensure your business’ personality comes
        across in the design
       And... first impressions count
3   Navigation
3. Navigation
  •   Keep it simple

  •   Use easy to understand terms
         Use terms your customer will understand
          and avoid jargon where possible

  •   Make top level Services visible where
      possible
3. Navigation
  •   Be consistent – ensure your top line
      navigation is consistent on all pages
         Ensuring visitors don’t get lost

  •   Highlight where to go next
         Using Call To Action Buttons, Clickable
          Links or Images
4   Homepage
4. Homepage
•   Make your homepage USEFUL

    Its your shop window – set out your stall
       • Key services
       • Client case studies
       • Recent success stories
       • Clear headings – what can I expect to find on
         your web site?
       • Prioritise your content - most important first
       • Strong Calls To Action – Get In Touch
5   Content
5. Content
Content is King!!!
At least in Google’s eyes

     Google rewards web sites with fresh
      content
     What is Content....?
     Blog posts, News Articles, PR Releases,
      Service Updates, Video...
     Don’t be afraid to brag – case studies,
      customer success stories
     Fresh content!!!!!!
5. Content
Be Scannable
    Segment - create one page per service
     you offer
    Use lists, bullet points, short paragraphs
     with good headers and sub-headers
    Lengthy text switches visitors off
    Ensure strong Calls To Action are in
     place
      • i.e. - Request a Call Back, Get In Touch
6   Video
6. Video
Video may have killed the radio
star but it could make your website
a huge success!!!

     Video is great for audience engagement
     Google rewards web sites that contain
      video content
     The SEO/Traffic boost can be amazing
     Great for Social engagement via YouTube,
      Vimeo, Twitter...
6. V ideo
No budget? No content
  ideas...?

    Video doesn’t have to break the bank, and
     can be produced in-house
    60 seconds from key Partners
    Brief intro from Solicitors on their specialist
     areas
    Client testimonials...?
7   Mobile
7. Mobile
Should I provide a Mobile friendly version
of my web site?
    YES, YES, YES, YES!!!


                           4000% growth
                        in the proportion of UK & Ireland
                        web traffic accounted for by
                        mobile devices, Sept 2009 to
                        Jan 2012.

                        BBC News
7. Mobile
Key Points for Mobile Web
Content:

1.Very simple navigation (thumb friendly)
2.Vital information only
3.Include phone number and email address
4.Don’t use flash
8   Search Engine
    Optimisation
8. Search Engine
Optimisation - SEO
•   Perform keyword research – identify
    what your customers are searching for
•   Ensure key pages are optimised
       Keywords, Title tags, H tags, Optimised
        images
•   Create a sitemap – tell Google about
    your website’s content
•   Fresh content!!!
9   Email
    Marketing
9. Email Marketing
Why Choose Email Marketing?

     Develop relationships with existing clients
     Build new relationships with potential
      clients / contacts
     Drive website traffic
     Build brand awareness
     Promote key services
     Very Cost effective!
9. Email Marketing
How To Build A List?

     NEVER purchase lists – Leads to poor
      response rates and can harm brand
     Build lists organically: newsletter sign up,
      business cards from events, referral
      network, LinkedIn contacts
     Use auto responders - Let your
      subscribers know what to expect
9. Email Marketing
Reporting

     Who opened your email
     Who clicked a link
     Which link they clicked
     Social reporting
10   Be Social
10. Be Social
Its not all about Facebook...

• LinkedIn
• Twitter
• YouTube
10. Be Social
LinkedIn
• Include keywords in Title and Description to be easily found on Google
• Status Updates - Post relevant industry / company news, blogs, video
content.
• Also engage in Groups, offer advice and build relationships
• 100% complete profile
• Link to other social media channels


Company Page
• Overview
• Service information
• Careers
• Employee Information
• Analytics
Paul Haslam, Director
The Web Bureau Ltd
www.thewebbureau.com | info@thewebbureau.com




     @thewebbureau


     facebook.com/thewebbureau



     linkedin.com/in/thewebbureau
Thanks for
your time
Paul Haslam, Director
The Web Bureau Ltd
www.thewebbureau.com | info@thewebbureau.com

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10 Simple Steps To A Great Website

  • 1. 10 Simple Steps To A Great Website
  • 4. I’m the Creative Director at
  • 5.
  • 6.
  • 7.
  • 8. 10 Simple Steps To A Great Website
  • 9. 1 Project Planning
  • 10. 1. Project Planning • Be Strategic  Why are you unique?  What is your USP? • Who & Where are your audience?  What are their characteristics?  How can you reach out to them? • What do you hope to achieve online?  Brand awareness, Lead generation, Sales/Marketing tool, Data capture
  • 11. 1. Project Planning • What are the key pieces of content you like to display?  Think about creating a sitemap  Is this content customer focussed....? • Do you require any specific functionality...?  Content Management System to update website content, Integration with case management software
  • 12. 2 Design
  • 13. 2. Design • Don’t skimp in design!  Your website is often the first place new customers will discover you  Ensure your business’ personality comes across in the design  And... first impressions count
  • 14.
  • 15.
  • 16. 3 Navigation
  • 17. 3. Navigation • Keep it simple • Use easy to understand terms  Use terms your customer will understand and avoid jargon where possible • Make top level Services visible where possible
  • 18.
  • 19. 3. Navigation • Be consistent – ensure your top line navigation is consistent on all pages  Ensuring visitors don’t get lost • Highlight where to go next  Using Call To Action Buttons, Clickable Links or Images
  • 20. 4 Homepage
  • 21. 4. Homepage • Make your homepage USEFUL Its your shop window – set out your stall • Key services • Client case studies • Recent success stories • Clear headings – what can I expect to find on your web site? • Prioritise your content - most important first • Strong Calls To Action – Get In Touch
  • 22.
  • 23. 5 Content
  • 24. 5. Content Content is King!!! At least in Google’s eyes  Google rewards web sites with fresh content  What is Content....?  Blog posts, News Articles, PR Releases, Service Updates, Video...  Don’t be afraid to brag – case studies, customer success stories  Fresh content!!!!!!
  • 25. 5. Content Be Scannable  Segment - create one page per service you offer  Use lists, bullet points, short paragraphs with good headers and sub-headers  Lengthy text switches visitors off  Ensure strong Calls To Action are in place • i.e. - Request a Call Back, Get In Touch
  • 26. 6 Video
  • 27. 6. Video Video may have killed the radio star but it could make your website a huge success!!!  Video is great for audience engagement  Google rewards web sites that contain video content  The SEO/Traffic boost can be amazing  Great for Social engagement via YouTube, Vimeo, Twitter...
  • 28. 6. V ideo No budget? No content ideas...?  Video doesn’t have to break the bank, and can be produced in-house  60 seconds from key Partners  Brief intro from Solicitors on their specialist areas  Client testimonials...?
  • 29. 7 Mobile
  • 30. 7. Mobile Should I provide a Mobile friendly version of my web site?  YES, YES, YES, YES!!!  4000% growth in the proportion of UK & Ireland web traffic accounted for by mobile devices, Sept 2009 to Jan 2012. BBC News
  • 31. 7. Mobile Key Points for Mobile Web Content: 1.Very simple navigation (thumb friendly) 2.Vital information only 3.Include phone number and email address 4.Don’t use flash
  • 32. 8 Search Engine Optimisation
  • 33. 8. Search Engine Optimisation - SEO • Perform keyword research – identify what your customers are searching for • Ensure key pages are optimised  Keywords, Title tags, H tags, Optimised images • Create a sitemap – tell Google about your website’s content • Fresh content!!!
  • 34. 9 Email Marketing
  • 35. 9. Email Marketing Why Choose Email Marketing?  Develop relationships with existing clients  Build new relationships with potential clients / contacts  Drive website traffic  Build brand awareness  Promote key services  Very Cost effective!
  • 36. 9. Email Marketing How To Build A List?  NEVER purchase lists – Leads to poor response rates and can harm brand  Build lists organically: newsletter sign up, business cards from events, referral network, LinkedIn contacts  Use auto responders - Let your subscribers know what to expect
  • 37. 9. Email Marketing Reporting  Who opened your email  Who clicked a link  Which link they clicked  Social reporting
  • 38. 10 Be Social
  • 39. 10. Be Social Its not all about Facebook... • LinkedIn • Twitter • YouTube
  • 40.
  • 41. 10. Be Social LinkedIn • Include keywords in Title and Description to be easily found on Google • Status Updates - Post relevant industry / company news, blogs, video content. • Also engage in Groups, offer advice and build relationships • 100% complete profile • Link to other social media channels Company Page • Overview • Service information • Careers • Employee Information • Analytics
  • 42. Paul Haslam, Director The Web Bureau Ltd www.thewebbureau.com | info@thewebbureau.com @thewebbureau facebook.com/thewebbureau linkedin.com/in/thewebbureau
  • 43.
  • 44. Thanks for your time Paul Haslam, Director The Web Bureau Ltd www.thewebbureau.com | info@thewebbureau.com