Web Content Management
and
IBM Connections




             felix.binsack@timetoact.de, phone: +49 221 97343 0
             Im Mediapark 2, 50670 Cologne, Germany
             www.timetoact.de
User Generated Content & Social Software
Outpace Managed Content & Web CMS

          Managed Content / Web CMS
          User Generated Content / Social Software
100%


 75%

          Information in Corporate Intranets
 50%


 25%


 0%
   1997           2002                2007           2012
                              2
Social Software outpaces Managed Content in
Web CMS, however…
 there will always be a need for a classic Intranet homepage
 with Management / Communications driven content
 Social Software will never be able to replace/substitute a
 classic Intranet homepage

                         because…




                             3
Web Content Management and
Social Software are very different creatures!

 Web Content Management                          Social Software
 Top Down / 1:n Communication             Bottom Up / n:n Communication
 Approved Content / Directives            Unofficial Content
 Communication of (Management)            Formation of
 Ideas and Opinions                       Ideas and Opinions
 Important Information stays on Top       Popular Information stays on Top
 Pixel Perfect Layout                     Form Follows Function
 Dedicated Authors / Webmasters           Everyone is an Author with
 with Intense Training                    no / little Training
 Set as default Homepage                  Set as default Homepage
 by Policy                                by Employee
 "Management’s Intranet"                  "Employee’s Intranet"

                                      4
CMS Vendor Approach:
Add some Feedback Features

           Web Content Management
                                    STOP
                                     No User
                                    Generated
                                    Content !




               Social Software


                      5
IBM Connections 4.X Approach


                    Social Software            STOP
                                             Web Content
                                             Management
                                            not integrated !




                Document Management

       Custom Apps (iWidget / Open Social Gaget)


                           6
IBM Portal Approach…


                      Portal                 Requires
                                             Budget !




                 Social Software

            Web Content Management

             Document Management

        Custom Apps (JSR 168 / 286 & more)


                         7
Introducing
Custom Homepage
& Web Content Management
Extension for IBM Connections




                     8
TIMETOACT Custom Homepage & Web
Content Management for IBM Connections

                   Social Software
                                                Truly
                                             Integrated
                                                User
                                             Experience
                                                  !


      NEW     Web Content Management

               Document Management

      Custom Apps (iWidget / Open Social Gadget)


                           9
IBM Connections
 TIMETOACT Custom Homepage & Web Content Management

News-    Top-     Event-    Links     Navi-      Clipp-   …
over-    News     over-               gation      ings
views             views
             Leverage & Utilize IBM Connections


             Access Management, Approval, etc.

        Comments, Discussion, Recommendations, etc.

                 Content Storage, Search, etc.

Blogs    WiKis    Events     Files    Media      Book-    …
                                                 marks

                              10
TIMETOACT Custom Homepage
& Web Content Management Extension
 Integrates Web Content Management into IBM Connections
 Creates a truly integrated Intranet User Experience
 Utilizes IBM Connections for Web Content Management
 Eliminates the need for an external Web CMS not for all, but
 for many companies
 Makes Web Content Management as simple as using
 IBM Connections (i.e. management compatible)
   Can be customized by IT or Internal Communications
   Can be maintained by Internal Communications
   or Management directly


                                  11
Sample
Custom Homepage
& Web Content Management
Screenshots
(Beta, Release 02.2013)




                   12
Sample Custom Page
     Screenshots
     Adds a new Homepage /
     many new Pages to IBM
     Connections
     Looks like a classic
     Web Content Management
     based Homepage
     Contains Content Navigation,
     Widgets and Gadgets




13
Sample Custom Page
                          Upper half of the screenshot




                     14
Sample Custom Page
                          Lower half of the screenshot




                     15
TIMETOACT Web CMS
     Extension…
      is NOT a new Content Store
      utilizes IBM Connections
      as a Content Store, Search
      etc.
      leverages IBM Connections
      for Access Management,
      Approval, etc.
      leverages IBM Connections
      Comments, Discussion,
      Recommendations, etc.




16
Sample Custom Homepage Integration
Original IBM Connections Menu:




NEW IBM Connections Menu:
                             1. Insert new menu item for
                                classic Intranet Homepage



                                         2. Rename the Connections
                                            Homepage to whatever
                                            you call Connections
           3. Give your integrated          internally
              Intranet a name that

                                17
Sample Custom Homepage Widgets
(Beta, Release 02.2013)




                   18
Content Navigation




 Makes important content always easily available
 Multi Level Content Navigation
 Draws Content from Community WiKi




                            19
Corporate News Widget

                         1 – 4 News
                         Channels
                         n News per
                         Channel
                         News draw
                         Content from
                         Community
                         Blogs
                         Reuses first
                         Picture in Blog
                         Entry


                    20
Top News Widget

                       1 Top News
                       Large Picture
                       Top News draws
                       Content from
                       Community Blog




                  21
Content displayed as a Layer




  Displays Content in Layer as Embedded Experience
  (User stays on Custom Page, no need to switch back & forth)

                           22
Events Widget

                     Events draw Content
                     from Community
                     Events
                     List View / Calendar
                     View Toggle




                23
Quicklinks Widget

                         1 – 4 Link Lists
                         n Links per List
                         Quicklinks draw Content
                         from Community
                         Bookmarks
                         Sorts Links
                         alphabetically




                    24
Google Gadgets

                      Thousands of
                      Google Gadgets are
                      available




                 25
Clipping / iFrame Widget

                           iFrame draws Content from
                           external Website
                           Foreign content can be
                           reformatted with own CSS
                           (planned for Q2 2013)




                      26
Static Content Widget

                             Display any content at a
                             prominent position in the
                             custom page
                             Draws Content from
                             Community WiKi




                        27
Multiple Custom Pages

                         Install multiple custom pages
                         for different
                           Divisions
                           Languages
                           Purposes
                           etc.




                    28
Integrate any 3rd Party Widgets / Gadgets

 Group Calendars
 ProjExec Project Management
 JIRA+ Enterprise Activity
 Confluence WiKi, SocialText
 Attendance Widget
 Vantage Policy Control
 ….
 Gamification / User Recognition
 …
 IBM Collaboration Solution Catalog
 OpenNTF

                            29
Customization the Custom Page
                                Add new
                                Gadgets
                                with a click
                                Move
                                Gadgets
                                with Drag
                                & Drop
                                Modify
                                Gadget in
                                top right
                                corner




                    30
Future Ideas & Plans

           Personalization
             Personalize Custom Page Content according to Profile Properties
                Location specific news / events
                Business Unit specific news / events
           Custom Page for Mobile Apps (iOS, Android)
           Custom Page for Communities

     The internal development name of the custom page is XCC, which
     stands for “Any Custom Content Extension”. Integrating any custom
     content is our medium term vision. E.g. we want to integrate search
     results from external search engines like TRex


Seite 31                                     31
Custom Page / Web CMS Extension
     Architecture
                                   Runs as an
                                   application on
                                   the Connections
                                   server
                                   Is easy to install
                                   Layout can be
                                   customized with
                                   HTML/CSS
                                   upload




Seite 32                32
Key Findings:
IBM Connections & Web Content Management
 Many Customers have basic Web Content Management
 requirements
   No requirement for pixel perfect layout
   No dedicated internal Communication Department
 Many Customers love IBM Connections and would like to
 use it as their Intranet Page
   Have a truly integrated Intranet that combines social with manged
   Use rich collaboration features to (selectively) engage employees in
   discussions




                                    33
TIMETOACT
Custom Page & Web CMS Extension…
allows customers to
    use IBM Connections as their default intranet homepage
    use IBM Connections as their Intranet CMS
    increases the benefit and value of their IBM Connections investment


utilizes IBM Connections for
    simple content creation and storage thru blogs, bookmarks, events, WiKis
    Access management, content approval
    comments, discussion, recommendations etc.


does not require
    Training for authors, content masters etc.

                                      34
Content Management & Custom Page

 Typical CMS requirements from internal communications
 departments
   Default homepage for all users
   Conventional multi level navigation thru content hierarchies
   News must stay on top - as long as internal communications pleases
   (i.e. news may not moved down as in the activity stream thru other posts)
   News overviews should be illustrated with pictures from the news
   Position any content according to its importance
   Publish Link lists prominently
   Simple Content creation, simple customization
 All typical requirements call be fulfilled with a IBM
 Connections and the TIMETOACT Custom Page & Web CMS
 extension

                                    35
IBM Connections 4.X Functionality

                                        Content Management
              Portal                      Approval Cycle
                                          Check In / Out
                                          Version Management
                                          Navigation
                                        Portal
  Content                                 Gadgets
                        Collaboration
Management                                Widgets
                                          SSO / OAuth
                                          Portlets (JSR168, 286)
                                        Collaboration (90%)
                                        Social Software (100%)
              Social
             Software



                        36
IBM Connections 4.X Functionality
with Custom Page / Web CMS Extentions
                                        Classic Intranet
              Portal                    homepage with custom
                                        design and managed /
                                        controlled content,
                                        including
  Content                                 Multilevel Content
                        Collaboration
Management                                Navigation
                                          News Overviews
                                          Top News
                                          Static Content
              Social                      Syndicated Content
             Software                     Link Lists
                                          …

                          37
IBM Connections 4.X Functionality
with Custom Page & EPHOX EditLive!
                                        EPHOX EditLive!
              Portal                    improves Rich Text
                                        editing in IBM
                                        Connections, including
                                        templates & much more..
  Content
                        Collaboration
Management




              Social
             Software




                          38
About
TIMETOACT GROUP




                  39
TIMETOACT provides many Asstes &
Success with IBM Connections
Services for IBM Connections




                   40
TIMETOACT GROUP Services

                                               Analysis
 Content             Portal                    Consulting
 Management          (Content
                     Portal, Integratio        Information Architecture
 (Document
                     n Portal)
 Management,                                   Product Selection
 Web Content
 Management)                                   Branding & Skinning
                                               User Centered
                                               & Visual Design
                                               Development
 Collaboration       Social
 (Team Enablement)   Software                  Mobile Apps
                     (Web 2.0)
                                               Assests &
                                               Best Practices
                                               Support
       Search & Web Analysis

                                          41
TIMETOACT has long Experience
with Web Content Management
Maintains its own Domino
based Web Content
Management System
‘TIMETOWEB’
Hundreds of Intranet
projects, working with
internal communications
Hundreds of Internet
projects, working with
marketing department
Lots of Extranet projects
working with line of
business an IT
                            42
Thank you

more information:

http://timetoact.de/xcc

Connect 2013 Pedestal #C37

Felix Binsack, Felix.Binsack@TIMETOACT.DE, Tel.: +49 221 97343 10
TIMETOACT GROUP, Im Mediapark 2, 50670 Cologne, Germany,
WWW.TIMETOACT.DE



                                43

ARCHIVE - Web Content Management with IBM Connections

  • 1.
    Web Content Management and IBMConnections felix.binsack@timetoact.de, phone: +49 221 97343 0 Im Mediapark 2, 50670 Cologne, Germany www.timetoact.de
  • 2.
    User Generated Content& Social Software Outpace Managed Content & Web CMS Managed Content / Web CMS User Generated Content / Social Software 100% 75% Information in Corporate Intranets 50% 25% 0% 1997 2002 2007 2012 2
  • 3.
    Social Software outpacesManaged Content in Web CMS, however… there will always be a need for a classic Intranet homepage with Management / Communications driven content Social Software will never be able to replace/substitute a classic Intranet homepage because… 3
  • 4.
    Web Content Managementand Social Software are very different creatures! Web Content Management Social Software Top Down / 1:n Communication Bottom Up / n:n Communication Approved Content / Directives Unofficial Content Communication of (Management) Formation of Ideas and Opinions Ideas and Opinions Important Information stays on Top Popular Information stays on Top Pixel Perfect Layout Form Follows Function Dedicated Authors / Webmasters Everyone is an Author with with Intense Training no / little Training Set as default Homepage Set as default Homepage by Policy by Employee "Management’s Intranet" "Employee’s Intranet" 4
  • 5.
    CMS Vendor Approach: Addsome Feedback Features Web Content Management STOP No User Generated Content ! Social Software 5
  • 6.
    IBM Connections 4.XApproach Social Software STOP Web Content Management not integrated ! Document Management Custom Apps (iWidget / Open Social Gaget) 6
  • 7.
    IBM Portal Approach… Portal Requires Budget ! Social Software Web Content Management Document Management Custom Apps (JSR 168 / 286 & more) 7
  • 8.
    Introducing Custom Homepage & WebContent Management Extension for IBM Connections 8
  • 9.
    TIMETOACT Custom Homepage& Web Content Management for IBM Connections Social Software Truly Integrated User Experience ! NEW Web Content Management Document Management Custom Apps (iWidget / Open Social Gadget) 9
  • 10.
    IBM Connections TIMETOACTCustom Homepage & Web Content Management News- Top- Event- Links Navi- Clipp- … over- News over- gation ings views views Leverage & Utilize IBM Connections Access Management, Approval, etc. Comments, Discussion, Recommendations, etc. Content Storage, Search, etc. Blogs WiKis Events Files Media Book- … marks 10
  • 11.
    TIMETOACT Custom Homepage &Web Content Management Extension Integrates Web Content Management into IBM Connections Creates a truly integrated Intranet User Experience Utilizes IBM Connections for Web Content Management Eliminates the need for an external Web CMS not for all, but for many companies Makes Web Content Management as simple as using IBM Connections (i.e. management compatible) Can be customized by IT or Internal Communications Can be maintained by Internal Communications or Management directly 11
  • 12.
    Sample Custom Homepage & WebContent Management Screenshots (Beta, Release 02.2013) 12
  • 13.
    Sample Custom Page Screenshots Adds a new Homepage / many new Pages to IBM Connections Looks like a classic Web Content Management based Homepage Contains Content Navigation, Widgets and Gadgets 13
  • 14.
    Sample Custom Page Upper half of the screenshot 14
  • 15.
    Sample Custom Page Lower half of the screenshot 15
  • 16.
    TIMETOACT Web CMS Extension… is NOT a new Content Store utilizes IBM Connections as a Content Store, Search etc. leverages IBM Connections for Access Management, Approval, etc. leverages IBM Connections Comments, Discussion, Recommendations, etc. 16
  • 17.
    Sample Custom HomepageIntegration Original IBM Connections Menu: NEW IBM Connections Menu: 1. Insert new menu item for classic Intranet Homepage 2. Rename the Connections Homepage to whatever you call Connections 3. Give your integrated internally Intranet a name that 17
  • 18.
    Sample Custom HomepageWidgets (Beta, Release 02.2013) 18
  • 19.
    Content Navigation Makesimportant content always easily available Multi Level Content Navigation Draws Content from Community WiKi 19
  • 20.
    Corporate News Widget 1 – 4 News Channels n News per Channel News draw Content from Community Blogs Reuses first Picture in Blog Entry 20
  • 21.
    Top News Widget 1 Top News Large Picture Top News draws Content from Community Blog 21
  • 22.
    Content displayed asa Layer Displays Content in Layer as Embedded Experience (User stays on Custom Page, no need to switch back & forth) 22
  • 23.
    Events Widget Events draw Content from Community Events List View / Calendar View Toggle 23
  • 24.
    Quicklinks Widget 1 – 4 Link Lists n Links per List Quicklinks draw Content from Community Bookmarks Sorts Links alphabetically 24
  • 25.
    Google Gadgets Thousands of Google Gadgets are available 25
  • 26.
    Clipping / iFrameWidget iFrame draws Content from external Website Foreign content can be reformatted with own CSS (planned for Q2 2013) 26
  • 27.
    Static Content Widget Display any content at a prominent position in the custom page Draws Content from Community WiKi 27
  • 28.
    Multiple Custom Pages Install multiple custom pages for different Divisions Languages Purposes etc. 28
  • 29.
    Integrate any 3rdParty Widgets / Gadgets Group Calendars ProjExec Project Management JIRA+ Enterprise Activity Confluence WiKi, SocialText Attendance Widget Vantage Policy Control …. Gamification / User Recognition … IBM Collaboration Solution Catalog OpenNTF 29
  • 30.
    Customization the CustomPage Add new Gadgets with a click Move Gadgets with Drag & Drop Modify Gadget in top right corner 30
  • 31.
    Future Ideas &Plans Personalization Personalize Custom Page Content according to Profile Properties Location specific news / events Business Unit specific news / events Custom Page for Mobile Apps (iOS, Android) Custom Page for Communities The internal development name of the custom page is XCC, which stands for “Any Custom Content Extension”. Integrating any custom content is our medium term vision. E.g. we want to integrate search results from external search engines like TRex Seite 31 31
  • 32.
    Custom Page /Web CMS Extension Architecture Runs as an application on the Connections server Is easy to install Layout can be customized with HTML/CSS upload Seite 32 32
  • 33.
    Key Findings: IBM Connections& Web Content Management Many Customers have basic Web Content Management requirements No requirement for pixel perfect layout No dedicated internal Communication Department Many Customers love IBM Connections and would like to use it as their Intranet Page Have a truly integrated Intranet that combines social with manged Use rich collaboration features to (selectively) engage employees in discussions 33
  • 34.
    TIMETOACT Custom Page &Web CMS Extension… allows customers to use IBM Connections as their default intranet homepage use IBM Connections as their Intranet CMS increases the benefit and value of their IBM Connections investment utilizes IBM Connections for simple content creation and storage thru blogs, bookmarks, events, WiKis Access management, content approval comments, discussion, recommendations etc. does not require Training for authors, content masters etc. 34
  • 35.
    Content Management &Custom Page Typical CMS requirements from internal communications departments Default homepage for all users Conventional multi level navigation thru content hierarchies News must stay on top - as long as internal communications pleases (i.e. news may not moved down as in the activity stream thru other posts) News overviews should be illustrated with pictures from the news Position any content according to its importance Publish Link lists prominently Simple Content creation, simple customization All typical requirements call be fulfilled with a IBM Connections and the TIMETOACT Custom Page & Web CMS extension 35
  • 36.
    IBM Connections 4.XFunctionality Content Management Portal Approval Cycle Check In / Out Version Management Navigation Portal Content Gadgets Collaboration Management Widgets SSO / OAuth Portlets (JSR168, 286) Collaboration (90%) Social Software (100%) Social Software 36
  • 37.
    IBM Connections 4.XFunctionality with Custom Page / Web CMS Extentions Classic Intranet Portal homepage with custom design and managed / controlled content, including Content Multilevel Content Collaboration Management Navigation News Overviews Top News Static Content Social Syndicated Content Software Link Lists … 37
  • 38.
    IBM Connections 4.XFunctionality with Custom Page & EPHOX EditLive! EPHOX EditLive! Portal improves Rich Text editing in IBM Connections, including templates & much more.. Content Collaboration Management Social Software 38
  • 39.
  • 40.
    TIMETOACT provides manyAsstes & Success with IBM Connections Services for IBM Connections 40
  • 41.
    TIMETOACT GROUP Services Analysis Content Portal Consulting Management (Content Portal, Integratio Information Architecture (Document n Portal) Management, Product Selection Web Content Management) Branding & Skinning User Centered & Visual Design Development Collaboration Social (Team Enablement) Software Mobile Apps (Web 2.0) Assests & Best Practices Support Search & Web Analysis 41
  • 42.
    TIMETOACT has longExperience with Web Content Management Maintains its own Domino based Web Content Management System ‘TIMETOWEB’ Hundreds of Intranet projects, working with internal communications Hundreds of Internet projects, working with marketing department Lots of Extranet projects working with line of business an IT 42
  • 43.
    Thank you more information: http://timetoact.de/xcc Connect2013 Pedestal #C37 Felix Binsack, Felix.Binsack@TIMETOACT.DE, Tel.: +49 221 97343 10 TIMETOACT GROUP, Im Mediapark 2, 50670 Cologne, Germany, WWW.TIMETOACT.DE 43

Editor's Notes

  • #8 IBM Approach: Portal Accommodates anything