Web Content Management
and
IBM Connections




             felix.binsack@timetoact.de, phone: +49 221 97343 0
             Im Mediapark 2, 50670 Cologne, Germany
             www.timetoact.de
User Generated Content & Social Software
Outpace Managed Content & Web CMS

          Managed Content / Web CMS
          User Generated Content / Social Software
100%


 75%

          Information in Corporate Intranets
 50%


 25%


 0%
   1997           2002                2007           2012
                              2
Social Software outpaces Managed Content in
Web CMS, however…
!   there will always be a need for a classic Intranet homepage
    with Management / Communications driven content
!   Social Software will never be able to replace/substitute a
    classic Intranet homepage

                            because…




                                3
Web Content Management and
Social Software are very different creatures!

    Web Content Management                              Social Software
!   Top Down / 1:n Communication             !   Bottom Up / n:n Communication
!   Approved Content / Directives            !   Unofficial Content
!   Communication of (Management)            !   Formation of
    Ideas and Opinions                           Ideas and Opinions
!   Important Information stays on Top       !   Popular Information stays on Top
!   Pixel Perfect Layout                     !   Form Follows Function
!   Dedicated Authors / Webmasters           !   Everyone is an Author with
    with Intense Training                        no / little Training
!   Set as default Homepage                  !   Set as default Homepage
    by Policy                                    by Employee
!   "Management’s Intranet"                  !   "Employee’s Intranet"

                    	
                   4                        	
  
CMS Vendor Approach:
Add some Feedback Features

           Web Content Management
                                    STOP
                     	
              No User
                                    Generated
                                    Content !




               Social Software


                        5
IBM Connections 4.X Approach


                     Social Software               STOP
                            	
                   Web Content
                                                 Management
                                                not integrated !




                 Document Management

       Custom Apps (iWidget / Open Social Gaget)	
  


                             6
IBM Portal Approach…


                       Portal                    Requires
                         	
                      Budget !




                  Social Software

             Web Content Management	
  

              Document Management

        Custom Apps (JSR 168 / 286 & more)	
  


                          7
Introducing
Custom Homepage
& Web Content Management
Extension for IBM Connections




                     8
TIMETOACT Custom Homepage & Web
Content Management for IBM Connections

                     Social Software	
  
                                                   Truly
                                                Integrated
                                                   User
                                                Experience
                                                     !


      NEW      Web Content Management

                Document Management

      Custom Apps (iWidget / Open Social Gadget)	
  


                              9
IBM Connections
 TIMETOACT Custom Homepage & Web Content Management

News-    Top-     Event-    Links     Navi-      Clipp-   …
over-    News     over-               gation      ings
views             views
                   Utilize IBM Connections


             Access Management, Approval, etc.

        Comments, Discussion, Recommendations, etc.

                 Content Storage, Search, etc.

Blogs    WiKis    Events     Files    Media      Book-    …
                                                 marks

                              10
TIMETOACT Custom Homepage
& Web Content Management Extension
!   Integrates Web Content Management into IBM Connections
!   Creates a truly integrated Intranet User Experience
!   Utilizes IBM Connections for Web Content Management
!   Eliminates the need for an external Web CMS not for all, but
    for many companies
!   Makes Web Content Management as simple as using
    IBM Connections (i.e. management compatible)
     !   Can be customized by IT or Internal Communications
     !   Can be maintained by Internal Communications
         or Management directly


                                        11
Sample
Custom Homepage
& Web Content Management
Screenshots
(Beta, Release 02.2013)




                   12
Sample Custom Page
         Screenshots
     !   Adds a new Homepage /
         many new Pages to IBM
         Connections
     !   Looks like a classic
         Web Content Management
         based Homepage
     !   Contains Content Navigation,
         Widgets and Gadgets




13
Sample Custom Page
                          Upper half of the screenshot




                     14
Sample Custom Page
                          Lower half of the screenshot




                     15
Sample Custom Homepage Integration
Original IBM Connections Menu:




NEW IBM Connections Menu:
                             1. Insert new menu item for
                                classic Intranet Homepage



                                         2. Rename the Connections
                                            Homepage to whatever
                                            you call Connections
           3. Give your integrated          internally
              Intranet a name that

                                16
Sample Custom Homepage Widgets
(Beta, Release 02.2013)




                   17
Content Navigation




!   Makes important content always easily available
!   Multi Level Content Navigation
!   Draws Content from Community WiKi




                               18
Corporate News Widget

                         !   1 – 4 News
                             Channels
                         !   n News per
                             Channel
                         !   News draw
                             Content from
                             Community
                             Blogs
                         !   Reuses first
                             Picture in Blog
                             Entry


                    19
Top News Widget

                       !   1 Top News
                       !   Large Picture
                       !   Top News draws
                           Content from
                           Community Blog




                  20
Content displayed as a Layer




 !   Displays Content in Layer as Embedded Experience
     (User stays on Custom Page, no need to switch back & forth)

                               21
Events Widget

                     !   Events draw Content
                         from Community
                         Events
                     !   List View / Calendar
                         View Toggle




                22
Quicklinks Widget

                         !   1 – 4 Link Lists
                         !   n Links per List
                         !   Quicklinks draw Content
                             from Community
                             Bookmarks
                         !   Sorts Links
                             alphabetically




                    23
Google Gadgets

                      !   Thousands of
                          Google Gadgets are
                          available




                 24
Clipping / iFrame Widget

                           !   iFrame draws Content from
                               external Website
                           !   Foreign content can be
                               reformatted with own CSS
                               (planned for Q2 2013)




                      25
Static Content Widget

                             !   Display any content at a
                                 prominent position in the
                                 custom page
                             !   Draws Content from
                                 Community WiKi




                        26
Multiple Custom Pages

                    !    Install multiple custom pages
                         for different
                          !   Divisions
                          !   Languages
                          !   Purposes
                          !   etc.




                    27
Integrate any 3rd Party Widgets / Gadgets

!   Group Calendars
!   ProjExec Project Management
!   JIRA+ Enterprise Activity
!   Confluence WiKi, SocialText
!   Attendance Widget
!   Vantage Policy Control
!   ….
!   Gamification / User Recognition
!   …
!   IBM Collaboration Solution Catalog
!   OpenNTF

                               28
Customization the Custom Page
                                !   Add new
                                    Gadgets
                                    with a click
                                !   Move
                                    Gadgets
                                    with Drag
                                    & Drop
                                !   Modify
                                    Gadget in
                                    top right
                                    corner




                    29
Future Ideas & Plans

     !     Personalization
            !   Personalize Custom Page Content according to Profile Properties
                 ! Location specific news / events

                 ! Business Unit specific news / events


     !     Custom Page for Mobile Apps (iOS, Android)
     !     Custom Page for Communities

     The internal development name of the custom page is XCC, which
     stands for “Any Custom Content Extension”. Integrating any custom
     content is our medium term vision. E.g. we want to integrate search
     results from external search engines like TRex


Seite 30                                        30
Custom Page / Web CMS Extension
     Architecture
                                  !   Runs as an
                                      application on
                                      the Connections
                                      server
                                  !   Is easy to install
                                  !   Layout can be
                                      customized with
                                      HTML/CSS
                                      upload




Seite 31                31
Key Findings:
IBM Connections & Web Content Management
!   Many Customers have basic Web Content Management
    requirements
     !   No requirement for pixel perfect layout
     !   No dedicated internal Communication Department
!   Many Customers love IBM Connections and would like to
    use it as their Intranet Page
     !   Have a truly integrated Intranet that combines social with manged
     !   Use rich collaboration features to (selectively) engage employees in
         discussions




                                          32
TIMETOACT
Custom Page & Web CMS Extension…
allows customers to
   !   use IBM Connections as their default intranet homepage
   !   use IBM Connections as their Intranet CMS
   !   increases the benefit and value of their IBM Connections investment


utilizes IBM Connections for
   !   simple content creation and storage thru blogs, bookmarks, events, WiKis
   !   Access management, content approval
   !   comments, discussion, recommendations etc.


does not require
   !   Training for authors, content masters etc.

                                         33
Content Management & Custom Page

!   Typical CMS requirements from internal communications
    departments
     !   Default homepage for all users
     !   Conventional multi level navigation thru content hierarchies
     !   News must stay on top - as long as internal communications pleases
         (i.e. news may not moved down as in the activity stream thru other posts)
     !   News overviews should be illustrated with pictures from the news
     !   Position any content according to its importance
     !   Publish Link lists prominently
     !   Simple Content creation, simple customization
!   All typical requirements call be fulfilled with a IBM
    Connections and the TIMETOACT Custom Page & Web CMS
    extension

                                          34
IBM Connections 4.X Functionality

                                        !   Content Management
              Portal                         !   Approval Cycle
                                             !   Check In / Out
                                             !   Version Management
                                             !   Navigation
                                        !   Portal
  Content                                    !   Gadgets
                        Collaboration
Management                                   !   Widgets
                                             !   SSO / OAuth
                                             !   Portlets (JSR168, 286)
                                        !   Collaboration (90%)
                                        !   Social Software (100%)
              Social
             Software



                        35
IBM Connections 4.X Functionality
 with Custom Page / Web CMS Extentions
                                        !   Classic Intranet
              Portal                        homepage with custom
                                            design and managed /
                                            controlled content,
                                            including
  Content                                    !   Multilevel Content
                        Collaboration            Navigation
Management
                                             !   News Overviews
                                             !   Top News
                                             !   Static Content
              Social                         !   Syndicated Content
             Software                        !   Link Lists
                                             !   …

                          36
IBM Connections 4.X Functionality
 with Custom Page & EPHOX EditLive!
                                        !   EPHOX EditLive!
              Portal                        improves Rich Text
                                            editing in IBM
                                            Connections, including
                                            templates & much more..
  Content
                        Collaboration
Management




              Social
             Software



                          37
About
TIMETOACT GROUP




                  38
TIMETOACT provides many Asstes &
Success with IBM Connections
Services for IBM Connections




                   39
TIMETOACT GROUP Services

                                             !   Analysis
 Content             Portal                  !   Consulting
 Management          (Content Portal,
                     Integration             !   Information Architecture
 (Document
                     Portal)
 Management,                                 !   Product Selection
 Web Content
 Management)                                 !   Branding & Skinning
                                             !   User Centered
                                                 & Visual Design
                                             !   Development
 Collaboration       Social
 (Team Enablement)   Software                !   Mobile Apps
                     (Web 2.0)
                                             !   Assests &
                                                 Best Practices
                                             !   Support
       Search & Web Analysis

                                        40
TIMETOACT has long Experience
    with Web Content Management
!   Maintains its own Domino
    based Web Content
    Management System
    ‘TIMETOWEB’
!   Hundreds of Intranet
    projects, working with
    internal communications
!   Hundreds of Internet
    projects, working with
    marketing department
!   Lots of Extranet projects
    working with line of
    business an IT
                                41
Thank you

more information:

http://timetoact.de/xcc

Connect 2013 Pedestal #C37

Felix Binsack, Felix.Binsack@TIMETOACT.DE, Tel.: +49 221 97343 10
TIMETOACT GROUP, Im Mediapark 2, 50670 Cologne, Germany,
WWW.TIMETOACT.DE



                                42

Web Content Management with IBM Connections

  • 1.
    Web Content Management and IBMConnections felix.binsack@timetoact.de, phone: +49 221 97343 0 Im Mediapark 2, 50670 Cologne, Germany www.timetoact.de
  • 2.
    User Generated Content& Social Software Outpace Managed Content & Web CMS Managed Content / Web CMS User Generated Content / Social Software 100% 75% Information in Corporate Intranets 50% 25% 0% 1997 2002 2007 2012 2
  • 3.
    Social Software outpacesManaged Content in Web CMS, however… ! there will always be a need for a classic Intranet homepage with Management / Communications driven content ! Social Software will never be able to replace/substitute a classic Intranet homepage because… 3
  • 4.
    Web Content Managementand Social Software are very different creatures! Web Content Management Social Software ! Top Down / 1:n Communication ! Bottom Up / n:n Communication ! Approved Content / Directives ! Unofficial Content ! Communication of (Management) ! Formation of Ideas and Opinions Ideas and Opinions ! Important Information stays on Top ! Popular Information stays on Top ! Pixel Perfect Layout ! Form Follows Function ! Dedicated Authors / Webmasters ! Everyone is an Author with with Intense Training no / little Training ! Set as default Homepage ! Set as default Homepage by Policy by Employee ! "Management’s Intranet" ! "Employee’s Intranet"   4  
  • 5.
    CMS Vendor Approach: Addsome Feedback Features Web Content Management STOP   No User Generated Content ! Social Software 5
  • 6.
    IBM Connections 4.XApproach Social Software STOP   Web Content Management not integrated ! Document Management Custom Apps (iWidget / Open Social Gaget)   6
  • 7.
    IBM Portal Approach… Portal Requires   Budget ! Social Software Web Content Management   Document Management Custom Apps (JSR 168 / 286 & more)   7
  • 8.
    Introducing Custom Homepage & WebContent Management Extension for IBM Connections 8
  • 9.
    TIMETOACT Custom Homepage& Web Content Management for IBM Connections Social Software   Truly Integrated User Experience ! NEW Web Content Management Document Management Custom Apps (iWidget / Open Social Gadget)   9
  • 10.
    IBM Connections TIMETOACTCustom Homepage & Web Content Management News- Top- Event- Links Navi- Clipp- … over- News over- gation ings views views Utilize IBM Connections Access Management, Approval, etc. Comments, Discussion, Recommendations, etc. Content Storage, Search, etc. Blogs WiKis Events Files Media Book- … marks 10
  • 11.
    TIMETOACT Custom Homepage &Web Content Management Extension ! Integrates Web Content Management into IBM Connections ! Creates a truly integrated Intranet User Experience ! Utilizes IBM Connections for Web Content Management ! Eliminates the need for an external Web CMS not for all, but for many companies ! Makes Web Content Management as simple as using IBM Connections (i.e. management compatible) ! Can be customized by IT or Internal Communications ! Can be maintained by Internal Communications or Management directly 11
  • 12.
    Sample Custom Homepage & WebContent Management Screenshots (Beta, Release 02.2013) 12
  • 13.
    Sample Custom Page Screenshots ! Adds a new Homepage / many new Pages to IBM Connections ! Looks like a classic Web Content Management based Homepage ! Contains Content Navigation, Widgets and Gadgets 13
  • 14.
    Sample Custom Page Upper half of the screenshot 14
  • 15.
    Sample Custom Page Lower half of the screenshot 15
  • 16.
    Sample Custom HomepageIntegration Original IBM Connections Menu: NEW IBM Connections Menu: 1. Insert new menu item for classic Intranet Homepage 2. Rename the Connections Homepage to whatever you call Connections 3. Give your integrated internally Intranet a name that 16
  • 17.
    Sample Custom HomepageWidgets (Beta, Release 02.2013) 17
  • 18.
    Content Navigation ! Makes important content always easily available ! Multi Level Content Navigation ! Draws Content from Community WiKi 18
  • 19.
    Corporate News Widget ! 1 – 4 News Channels ! n News per Channel ! News draw Content from Community Blogs ! Reuses first Picture in Blog Entry 19
  • 20.
    Top News Widget ! 1 Top News ! Large Picture ! Top News draws Content from Community Blog 20
  • 21.
    Content displayed asa Layer ! Displays Content in Layer as Embedded Experience (User stays on Custom Page, no need to switch back & forth) 21
  • 22.
    Events Widget ! Events draw Content from Community Events ! List View / Calendar View Toggle 22
  • 23.
    Quicklinks Widget ! 1 – 4 Link Lists ! n Links per List ! Quicklinks draw Content from Community Bookmarks ! Sorts Links alphabetically 23
  • 24.
    Google Gadgets ! Thousands of Google Gadgets are available 24
  • 25.
    Clipping / iFrameWidget ! iFrame draws Content from external Website ! Foreign content can be reformatted with own CSS (planned for Q2 2013) 25
  • 26.
    Static Content Widget ! Display any content at a prominent position in the custom page ! Draws Content from Community WiKi 26
  • 27.
    Multiple Custom Pages ! Install multiple custom pages for different ! Divisions ! Languages ! Purposes ! etc. 27
  • 28.
    Integrate any 3rdParty Widgets / Gadgets ! Group Calendars ! ProjExec Project Management ! JIRA+ Enterprise Activity ! Confluence WiKi, SocialText ! Attendance Widget ! Vantage Policy Control ! …. ! Gamification / User Recognition ! … ! IBM Collaboration Solution Catalog ! OpenNTF 28
  • 29.
    Customization the CustomPage ! Add new Gadgets with a click ! Move Gadgets with Drag & Drop ! Modify Gadget in top right corner 29
  • 30.
    Future Ideas &Plans ! Personalization ! Personalize Custom Page Content according to Profile Properties ! Location specific news / events ! Business Unit specific news / events ! Custom Page for Mobile Apps (iOS, Android) ! Custom Page for Communities The internal development name of the custom page is XCC, which stands for “Any Custom Content Extension”. Integrating any custom content is our medium term vision. E.g. we want to integrate search results from external search engines like TRex Seite 30 30
  • 31.
    Custom Page /Web CMS Extension Architecture ! Runs as an application on the Connections server ! Is easy to install ! Layout can be customized with HTML/CSS upload Seite 31 31
  • 32.
    Key Findings: IBM Connections& Web Content Management ! Many Customers have basic Web Content Management requirements ! No requirement for pixel perfect layout ! No dedicated internal Communication Department ! Many Customers love IBM Connections and would like to use it as their Intranet Page ! Have a truly integrated Intranet that combines social with manged ! Use rich collaboration features to (selectively) engage employees in discussions 32
  • 33.
    TIMETOACT Custom Page &Web CMS Extension… allows customers to ! use IBM Connections as their default intranet homepage ! use IBM Connections as their Intranet CMS ! increases the benefit and value of their IBM Connections investment utilizes IBM Connections for ! simple content creation and storage thru blogs, bookmarks, events, WiKis ! Access management, content approval ! comments, discussion, recommendations etc. does not require ! Training for authors, content masters etc. 33
  • 34.
    Content Management &Custom Page ! Typical CMS requirements from internal communications departments ! Default homepage for all users ! Conventional multi level navigation thru content hierarchies ! News must stay on top - as long as internal communications pleases (i.e. news may not moved down as in the activity stream thru other posts) ! News overviews should be illustrated with pictures from the news ! Position any content according to its importance ! Publish Link lists prominently ! Simple Content creation, simple customization ! All typical requirements call be fulfilled with a IBM Connections and the TIMETOACT Custom Page & Web CMS extension 34
  • 35.
    IBM Connections 4.XFunctionality ! Content Management Portal ! Approval Cycle ! Check In / Out ! Version Management ! Navigation ! Portal Content ! Gadgets Collaboration Management ! Widgets ! SSO / OAuth ! Portlets (JSR168, 286) ! Collaboration (90%) ! Social Software (100%) Social Software 35
  • 36.
    IBM Connections 4.XFunctionality with Custom Page / Web CMS Extentions ! Classic Intranet Portal homepage with custom design and managed / controlled content, including Content ! Multilevel Content Collaboration Navigation Management ! News Overviews ! Top News ! Static Content Social ! Syndicated Content Software ! Link Lists ! … 36
  • 37.
    IBM Connections 4.XFunctionality with Custom Page & EPHOX EditLive! ! EPHOX EditLive! Portal improves Rich Text editing in IBM Connections, including templates & much more.. Content Collaboration Management Social Software 37
  • 38.
  • 39.
    TIMETOACT provides manyAsstes & Success with IBM Connections Services for IBM Connections 39
  • 40.
    TIMETOACT GROUP Services ! Analysis Content Portal ! Consulting Management (Content Portal, Integration ! Information Architecture (Document Portal) Management, ! Product Selection Web Content Management) ! Branding & Skinning ! User Centered & Visual Design ! Development Collaboration Social (Team Enablement) Software ! Mobile Apps (Web 2.0) ! Assests & Best Practices ! Support Search & Web Analysis 40
  • 41.
    TIMETOACT has longExperience with Web Content Management ! Maintains its own Domino based Web Content Management System ‘TIMETOWEB’ ! Hundreds of Intranet projects, working with internal communications ! Hundreds of Internet projects, working with marketing department ! Lots of Extranet projects working with line of business an IT 41
  • 42.
    Thank you more information: http://timetoact.de/xcc Connect2013 Pedestal #C37 Felix Binsack, Felix.Binsack@TIMETOACT.DE, Tel.: +49 221 97343 10 TIMETOACT GROUP, Im Mediapark 2, 50670 Cologne, Germany, WWW.TIMETOACT.DE 42