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Internal
Communications
and Collaboration
in the Intranet
Why 4 out of 5 Intranet strategies fail
How to integrate Internal Communications
with Enterprise Social Networks (ESN)
Introduction to XCC - Web Content
Management Extension for IBM Connections
Why is it so difficult to integrate
Internal Communications
with Collaboration?
Internal Communications
and
Collaboration
are soooo different
Web Content Management
Top-Down Communication
Social Software
Peer-To-Peer Collaboration
Stagnating  Rapidly Growing
Top Down / 1:n Communication  Bottom Up / n:n Communication
Approved Content / Binding Directives  Unofficial Content
Communication of Mgn. Ideas and Opinions  Formation of Ideas and Opinions
Important Information stays on Top  Popular Information stays on Top
Dedicated Authors with Intense Training  User Generated Content (without Training)
Pixel Perfect Layout  Form Follows Function
Set as default Homepage by Policy  Set as default Homepage by Employee
"Management’s Intranet”  "Employee’s Intranet”
Peer-To-Peer
Collaboration
Internal
Communi-
cations
The
Antipodes
of any
Intranet!
Intranet Strategies:
How to deal with Intranet pillars
Communication and Collaboration
Strategy 1:
Internal Communications Only
Inefficient collaboration with mail and file servers
All knowledge locked up in mail- and file-servers
No expert identification
No employee participation
No informal learning
Not appealing to young employees
accustomed to social media
Internal
Communi-
cations
Strategy 2:
Collaboration Only
Peer-To-Peer
Collaboration
Difficult to communicate the
organization’s priorities, strategy, values.
Difficulty to distinguish opinions and
ideas from binding / formal information
and directives.
Difficulty to identify important information.
No structure, everything sorted by last
update / popularity.
Strategy 3: Side-By-Side
Communication and Collaboration
Confusion and Governance Problems
How should managers communicate, as them-selves
or thru internal communications?
Where should employees look for content, in the Web
CMS based Intranet or in Social Software?
Attention and Content Fragmentation
Half of the employees visit Web CMS based Intranet
and ignore collaboration, the other half use collaboration
and ignores Internal Communications website.
Overlap, Redundancy and Inconsistency
Some content is inevitably going to be stored in both platforms.
Strategy 4: Enhance
Communication with Collaboration
Insufficient collaboration
Collaboration integrated into communication will never reach
critical mass to become self sustaining.
Intranet 2.0 based on user generated content / Enterprise 2.0
will not be achieved.
For enhanced Web CMS: Insufficient capabilities
Activity Stream / Social capabilities / Enterprise collaboration
missing.
For integrated platforms: Inconsistent UI
Users must leave communication homepage for collaboration.
Content fragmentation, overlap, redundancy and
inconsistency, governance problems.
Strategy 5: Integrate Communication
into Collaboration
No content overlap, redundancy,
inconsistency
Social software is more popular
with employees.
User generated content grows much faster
then centrally managed content.
What Do These People Have in Common ?
Traditional Manager Internal Communications Knowledge Worker
„I do not care much about social,
if something is really important it
will eventually show up in the
Web CMS based Intranet. Social
software lacks structure. The
Web CMS is too complicated to
publish my departments
information. I use mail for
collaboration.“
„Employees have to be aware of
our priorities, strategy, values
and important news. Everything
important must be published on
my platform. I do not care about
social as long as employees do
not use it as a cheap
propaganda platform. My content
needs to look great.“
„I do not care about the constant
self praise. I need Enterprise
Social Software to get my work
done and stay in touch with my
peers. Social is great to develop
ideas and exchange opinions.
My content must be created fast
and easy.“
They do not like to have separate platforms for
Internal Communications and Collaboration with
redundant and inconsistent content!
- Merge the horizontal with the vertical Intranet -
XCC - Web Content Management Extension
for IBM Connections
XCC is a lightweight Web CMS that integrates
into IBM Connections.
XCC leverages and utilizes IBM Connections
for authentication, authorization, content
storage, content approval, search, notification
etc.
XCC enhances IBM Connections with classic
Web Content Management capabilities and
thus integrates the two antipodes of an
intranet, i.e. peer-to-peer collaboration with
internal (top-down) communications.
XCC Onboarding Experience
http://youtu.be/Kc7qqVzQG9U
In the video:
Welcome Page
Welcome Message
Following People
Following Communities
Profile Completion
Popular Content
XCC User Experience
http://youtu.be/Fg-eh1zHg6Q
In the video:
Intranet Homepage
Personalization
Landing Pages for
Business and Service Units
Sample Widgets
XCC Custom Apps
http://youtu.be/GMvT-fUBg1g
In the video:
iFrame Widgets
Clipping Widgets
Custom CSS
Custom JavaScript
JavaScript Event Handler
Framework
Diverse POCs
Mobile Apps
(Android & iOS)
New menu item in IBM
Connections Mobile App
All Widgets are displayed
in a serialized order
Phone and Tablet Layout
Auto switch between
Vertical and
Horizontal Layout
NEW
XCC
Information Architecture
IBM Connections Communities Web Content Management Extension Page(s)
Internal Communications Community
(-> Communications Department and Management)
Business Unit 1 Community
(All BU 1 Employees)
BU 1 Sub Community
(-> BU 1 Management)
Business Unit 2 Community
(All BU 2 Employees)
BU 2 Sub Community
(-> BU 2 Management)
Service Unit I Community
(All SU A Employees)
SU I Sub Community
(-> SU II Management)
Service Unit II Community
(All SU B Employees)
SU II Sub Community
(-> SU II Management)
Region A Community
(All Region A Employees)
Region A Sub Community
(-> Region A Management)
Region B Community
(All Region B Employees)
Region B Sub Community
(-> Region B Management)
Navigation with Drop-Down Menu
Links
(personalized,
aggregated)
My Business Unit
News
(personalized)
My Regional News
(personalized)
Clipping Widget
(e.g. Stock Quote)
My Events
(personalized, aggregated)
Static Content
(e.g. Hotline)
Weather Widget
Top News
Service Unit News
HR News
Marketing News
My Communities
(CNX Widget)
Mapping IBM Connections Communities to XCC pages
Using IBM Connections and XCC
as corporate Intranet Use IBM Connections with the XCC
Web Content Management Extension
as the only platform for personalized
corporate Intranet homepage with
landing pages for business units,
service units, and large communities.
XCC
Personal-
ized
Corporate
Intranet
Homepage
SU1
BU1 BU2
SU2
Integrating XCC with a conventional Intranet
Very large companies with large
internal communication departments
or specific integration requirements
might keep their intranet homepage
on a dedicated Web CMS or Portal
XCC is used for landing pages for
Business Units, Service Units or
IBM Connections Communities
Landing pages are available thru
conventional Intranet and IBM
Connections top navigation
Portal or
Web CMS
based
Intranet
Homepage
SU1 SU 2 SU 3 SU 4
BU1 BU 2 BU 3 BU 4
XCC Page Elements
ATOM / RSS Feed
Clipping / HTML
CNX MyPage
Widgets (22 pcs)
CNX Activity Stream
CNX Right Column
Events
Files
Ideation Blog
iFrame
Forum
Gallery
Links
Picture Voting**
News (Top News)
News (Single)
News Channel
News List
News Overview
People Birthday
People Finder
People Selector
Preferences
Popular Content
Saved Search*
Static Blog Content
Static Wiki Content
Suggestions (People
& Communities)
Website Navigation &
Breadcrumb Path
* Available in XCC next
** currently CNX 4.5 only
Special Presentations
Introduction
.
See special presentation
http://www.slideshare.net/timetoact/the-sad-story-of-the-intranet
XCC Self Study Guide & Feature Overview
.
See special presentation
http://www.slideshare.net/timetoact/xcc-self-study-guide
Personalization
See special presentation
http://www.slideshare.net/timetoact/xcc-personalization
Custom Applications
See special presentation
http://www.slideshare.net/timetoact/know-share-do-the-harmony-of-a-sound-intranet
1. Improve Intranet User Experience
2. Improve Internal Communications
3. Increase IBM Connections Adoption,
Usage and ROI
4. Reduce Complexity
5. Cut Costs
6. Accelerate Intranet Development
XCC – Key Advantages
1. Improve User Experience
Eliminate the dichotomy between top-down communication
and peer-to-peer collaboration and create a truly integrated
Social Intranet
Everything is in one place, employees do not need to choose
where to browse and search content
Communication and Collaboration are either on the same page
or available within one click
High degree of personalization
(Region, Location, Department, Branch etc.)
Excellent Mobile Experience
(integrated in Android and iOS Apps and responsive layout)
2. Improve Internal Communications
Internal Communications is made social, i.e. its content can be
liked and commented (unless commenting is disabled)
Content publishing, liking and commenting is integrated into
the Activity Stream and will be noticed by peers
Responsibility can be effectively delegated to line of business
Content masters can not only create and publish content but
curate content too (i.e. publish blog entries from employees on
landing pages / homepage)
Avoid content fragmentation, overlap, redundancy,
inconsistency and governance problems
3. Increase Connections Adoption and ROI
All employees have a crucial reason to visit IBM Connections
to access the integrated Internal Communications
Newbies (and ‘silver surfers’) benefit from structured content
Newbies discover content faster
(even if they do not yet follow other employees or communities)
Many employees can be involved in maintaining landing pages
for business units, service units, locations and projects –
those employees will be strong Connections power users and
promoters
XCC increases IBM Connections usage by 100%
4. Reduce Complexity
Simplicity for Authors
Creating content is really easy, no technical training required
(i.e. management compatible)
Everything is in one place: authors do not need to choose between two systems
to publish their content
Technical Complexity
No search integration required (all content is within one index)
Read Access Management is given thru Communities, no project required
Single Sign On for CMS & Connections is given
Activity Stream and UI Integration are given, no project required
Personalization is really easy, no technical project required
5. Cut Costs
Eliminate Web CMS costs for
Selection
Purchase
Implementation
Integration
Training and
Running
another platform besides IBM Connections
6. Accelerate Intranet Development
With XCC Intranet projects shift focus within hours from
technology to content.
Implementation is done in less then 20 Minutes
CI adoption is very fast
Content, navigation and pages can be created fast
Intuitive page design with drag & drop of widgets
Fast integration of
External content (Atom / RSS Feeds, iFrame, Web Clipping)
Custom widgets
Customer Statements
“Dear Felix, IBM Connect 2014 confirmed for me that the
choices we made regarding IBM Connections and to combine
it with your product, the Web Content Management Extension
for IBM Connections were the right decisions and we will
stick to that.”
- Anonymous Customer from the Insurance Branch.
Willing to talk to potential customers, ask for contact
information.
Customer Statements
“XCC revolutionized our Intranet entirely!
Now, relevant content can be populated
completely intuitive within seconds and is
globally accessible. It is a real innovation.”
Eva Martinez
Organizational Development
Lapp Holding AG
Customer Statements
“In order for Pilz Connections to succeed,
it was important to offer all employees simple
and clear first steps into the world of social
business.
The TIMETOACT solution enabled us to avoid
reservations and acquaint users with the
concept of knowledge management.”
Jürgen Fischer
Project Manager Communication and Collaboration
Services, Pilz GmbH & Co.KG
US Government Customer Statements II
“Felix, I do not think you will have problems selling your product
once people figure it out. Your product completes IBM
Connections. As you say in your marketing material it provides
the top-down communication that overlays IBM Connections so
that the employee has no other place to attend to. They get the
top down via your product and the bottom up via IBM
Connections. Employees do not have to go anywhere else,
everything is in one place.”
US Government Customer with a “no public reference” policy.
Willing to talk to potential customers, ask for contact information.
US Government Customer Statements II
“Felix:
I am putting together our budget for FY2015, and would like to
receive a quote to purchase the Connections Administration
Toolkit. We have had such great luck with XCC, that I would
like to see if CAT can help us as well.”
US Government Customer with a “no public reference” policy.
Willing to talk to potential customers, ask for contact information.
Customer Statement
"VAUDE has had an conventional intranet with a web content management
system. It worked OK for our internal communications. However, the
content from line of business outdated / decayed quickly. We were
therefore looking for an alternative Intranet platform.
As a medium sized company we wanted to avoid running multiple
platforms for communication and collaboration. We were searching for an
integrated or hybrid intranet platform that spans collaboration, knowledge
management and internal communications.
IBM Connections convinced us as a superior collaboration and knowledge
management platform.”
Manfred Meindl
Manager Intranet
and Online
Marketing
Customer Statement
The Web Content Management Extension (XCC) from TIMETOACT neatly
integrates internal communications into IBM Connections.
We created an ideal information architecture that seamlessly integrates
internal communications and collaboration in an hybrid Intranet. Our new
Intranet has been perceived very well by our employees. As it turned out,
the integrated internal communications simplifies and accelerates the
adoption of IBM Connections within the employees. The Web Content
Management Extension can be adopted to changing requirements easily.
Line of business appreciates the simplicity with which they can create and
curate content to maintain their landing pages.
Throughout the project we worked with TIMETOACT for analysis,
conception, consulting, customization and implementation. All work was
achieved within the agreed budget. Our experiences with TIMETOACT
were excellent and we can fully recommend working with TIMETOACT."
Manfred Meindl
Manager Intranet
and Online
Marketing
Customer Statements
“Felix / Philipp, in a off-time minute (during a
break) I installed XCC in our acceptation
environment. Everything went smooth, no
problems during the installation.. (like you
said).”
******
“Felix, we are now using XCC in the new Connect v
5 environment. WOW, what a cool extension to
Connections. Great job !!”
R. Angioni
Saxion, University of Applied Sciences, Netherlands
Customer Statements
XCC has transformed IBM Connections
into a complete intranet environment
With XCC we are able to combine the social features
of IBM Connections with the functionalities and look &
feel of an intranet.
It enables us to create an intranet homepage that
shows the most important content from Connections.
End users can read the latest company news, easily
access applications, find upcoming events and locate
colleagues.
Sander Zwart, Social Business Consultant,
ilionx, Netherlands
XCC brings internal communication on
whole new level. With gathering most
valuable content in one place and
presenting it in modern way, XCC helps
to increase users' awareness about
company's life and improves onboarding
process for new employees. And this is
only a small part of XCC capabilities.
Marcin Kasa,
Axxiome Group
Customer Statements
The acceptance for our new intranet based on IBM
Connections and XCC is very high among our
employees. XCC is used by corporate communication as
an information platform for communicating internal matters
towards employees. IBM Connections is used as a
platform for collaboration among employees. Information
and collaboration platform are perfectly integrated
into a user-friendly and powerful intranet. Collaboration
across departments has grown significantly. Both new
and experienced employees appreciate the new
intranet very much.
Retail sector customer with a “no public reference” policy.
Willing to talk to potential customers, ask for contact information.
Customer Statements
IBM Software
IBM Collaboration Services
is excited to partner with
TIMETOACT to bring their
Content Management
Extension for IBM
Connections to our
customers as an IBM
Collaboration Services App.
This innovative solution brings additional value to an IBM Connections
environment, allowing our customers to elegantly integrate their internal
communication’s content into their social business platform. IBM and
TIMETOACT together, a partnership to accelerate social business.
IBM Statements
To get the most out of a social software application it
should be seamlessly integrated in the work environment of
users. (…) TimeToAct takes this trend further with their
new solution out of their IBM Connections lab: Web
CMS Extension for IBM Connections.
The Web CMS Extension for IBM Connections provides
a seamless integration of different content into your
IBM Connections platform. Through the built in
applications, user groups with access to the editorial
communities can create content which will then be
displayed on a consolidated custom homepage. External
content like a corporate newsfeed or a Google Weather
widget can be offered on the custom homepage as well.
http://www.lbenitez.com/2014/02/timetoact-releases-their-newest-content.html
Notes on a customers special request
Selfie Competition Widget
A company has a special event, like a new company logo, a new slogan, a new product or
something similar. Let us assume it is a new company logo.
Internal communications wants employees to hail and identify with the new logo. Internal
communications launch a selfie competition - all employees are asked to create pictures of
themselves giving the new logo a smile, a kiss, hug it or carry it to beautiful places.
Employees upload the pictures to a Connections media gallery. A new widget is added to
the companies Intranet homepage - created with XCC and IBM Connections. The widget
displays the 9 latest uploads. In the widget everyone can like the best selfies. The pictures
with the most "likes" win a small prize.
Is this not a great idea? I just absolutely love it. It helps internal communications to create some excitement for the new company
logo and drive employee engagement.
Our customer addressed us on Thursday morning with the idea. Thursday 2pm we had the go the implement the idea. Monday
morning by 10:00 we were able to deliver the custom widget.
We have been working with internal communications and marketing people for more then 16 years now. We really enjoy working
with those people. They are creative, demanding and often times under time pressure. But, internal communications and
marketing are fun to work with and, when you do a good job, they appreciate your work.
Eventually we will include the new selfie competition widget with XCC. We are looking forward to many more creative ideas. It is
those ideas that make an Intranet livelily. Anyhow: My huge thanks goes to our XCC team, particularly to the developer who
checked in on Sunday morning to develop the widget.
Get Started – Test drive XCC
1. Receive a 30 day free trial license
http://timetoact.de/ttacms.nsf/id/Demo-Download-XCC-en
2. Install XCC on your IBM Connections
(< 30 min)
XCC is only visible to users after minor changes the IBM Connections
theme. XCC can therefore be installed, tested and customized in the
production environment without any interference with users.
3. Create and customize your first
XCC page (< 60 min)
4. Customize your XCC layout
(< 180 min CSS editing)
Get Started – Test drive XCC
1. Download XCC
https://greenhouse.lotus.com/communities/community/XCC
2. Install XCC
Less then 30 minutes
3. Test & Customize XCC
XCC runs in Stealth mode, i.e. is not visible to users. XCC can
therefore be installed, tested and customized in the production
environment without any interference with users.
Create and customize your first XCC pages (< 60 min)
Customize Layout (< 180 min CSS editing)
Make XCC visible to all users, add new home button, set XCC as
homepage
Demo
Showcase
Technical
Implementation
Budget
Intranet
Performance
Intranet
Strategic
Social Intranet
1 Day 1 Day 3-4 Days 8-10 Days > 15 Days
UI Customization, Demo Content ✔
XCC Installation ✔ ✔ ✔ ✔
Webmaster Enablement ✔ ✔ ✔ ✔
Design Concept, UI Customization ✔ ✔ ✔
Information Architecture Consulting ✔ ✔
Internal Communications
& LOB Coaching
✔ ✔
Governance, Guidelines, Templates ✔
Profile Customization & Personalization ✔
Multisite Concept Implementation ✔
Legacy App Integration ✔
Content Migration ✔
Professional Services for XCC
Comments / Notes
IBM Connections Core Implementation ✔
- Integration (LDAP, Sign In etc.) ✔
- IBM Cognos Business Intelligence ✔
- IBM Forms (Polls & Surveys) ✔
- IBM Docs ✔
- IBM Connections Content Manager ✔
- IBM Connections Mail ✔
Administration Enablement ✔
Branding ✔
Profile Customization ✔
Rollout & 3rd Level Support ✔
Legacy App Integration ✔
Technical Services for CNX
Comments / Notes
Enterprise 2.0 Workshop ✔
Idea & Requirement Gathering ✔
Power User Training ✔
Governance & Social Media Guidelines ✔
Management Support ✔
Use Case Identification & Coaching ✔
Branding & Marketing Campaign ✔
Employee Quick Start Kit ✔
Self Service Help Center ✔
Gamification ✔
User Trainings ✔
Rollout Support ✔
Adoption & Governance Services for CNX
Suggested Project Plan I
Installation
Installation requires less then 30 minutes. Without (minor) changes the IBM
Connections theme XCC is run in a hidden mode. XCC can therefore be
installed, tested and customized in the production environment without any
interference with users.
Proof of Concept (optional)
Rebuilt your existing Intranet (partly) with XCC (1-2 days). Create a custom
CSS to adopt look & feel to your CI. Demonstrate POC internally. Test
acceptance and usability with key users.
Suggested Project Plan II
Envision future Intranet
Identify content sources
Collect ideas
Prioritize requirements
Information Architecture
Decide if XCC will be used on corporate level or business unit only
(in combination with an existing intranet homepage)
Create future Intranet Site Map
Plan personalization (check availability of profile attributes)
Design Intranet homepage
Design landing pages
Design custom widgets if required
Map communities to site map / widgets
Suggested Project Plan III
Rollout Strategy
Top Down Approach:
Create Intranet homepage first, create landing pages for business units later.
Bottom Up Approach:
Create landing pages for business first, create Intranet homepage later
(keep previous intranet platform for the start).
Suggested Project Plan IV
Implementation
Create custom CSS for Intranet homepage and landing pages
Create XCC landing pages (from templates)
Assign content masters for landing page maintenance
Map or create communities
Rollout
Internal Communications and BU content masters create content
Publish pages as they fill with content
Pervasion & Integration
Integrate legacy apps with iFrames or custom widgets
XCC Release History
08.2012 Release 1.0
for Connections 3.0
05.2013 Release 2.0 Beta
(Limited Availability)
Connections 4.0
Activity Stream on Homepage
10.-12.2013 Release 2.0, 2.01 - 2.03
(General Availability)
Connections 4.0 & 4.5
Personalization
Improvements & Bug fixes
Performance Increases
Personalization for Custom Profile Fields
01 & 02.2014 Release 3.0, 3.01, 3.02
Improvements & Bug fixes
New Widgets
Mobile
Grid Layout
03.2014 Release 4.0
Extended Page Management Capabilities
UI & Performance Improvements
04.2014 Release 4.1
Atom & RSS Feed Widgets
List and Overview News Widgets
People Finder Widget
Breadcrumb Path & Navigation
Multilingualism
08.2014 Release 5.0
IBM Connections 5 Support
Ideation-Blog Widget
Picture Widget
Import and Export of XCC page
XCC uses database to store your settings
10.2014 Release 6.0
Forum Widget
People Birthday Widget
People Selector Widget
Personalized Home Page
Custom JavaScript
Picture Slider in Embedded Experience
Item Count Editor / Paging
12.2014 Release 7.0
Suggestions Widget
Profile Completion Widget
Intranet Preferences Widget
Popular Content Widget
Many more…
XCC – IBM Connections Extension
Team Members
Felix Binsack (XCC Product Idea & Sponsor)
+49 221 97343-10
felix.binsack@timetoact.de
Babett Schäfer (XCC Consultant, QA)
+ 49 221 97343-38
babett.schaefer@timetoact.de
Philipp van den Boom (XCC Inside Sales)
+ 49 221 97343-66
Philipp.vandenBoom@timetoact.de
XCC Architects & Developers
Support Hotline
xcc-support@timetoact.de
+ 49 221 97343-53
Plus 15 IBM Connections FTEs
(Architects, Consultants, Admins,
Trainer, Support etc.)
TIMETOACT Products for IBM Connections
Simplify and Improve IBM Connections
Administration and Content Management
http://connections-apps.com/cat
Manage External (Guest) Users for IBM
Connections, Internal Users “Terms of Use”
Acceptance, Passwords etc.
http://connections-apps.com/uam
Integrate Internal Communications and
Custom Applications into IBM Connections
http://connections-apps.com/xcc
IBM Connections Full Spectrum Provider
Implementation Rollout Adoption
ITLOB
Deployment
Information Architecture Consulting
Web Content Management Extension (XCC)
Quick Start Kit
Help CenterTraining Coaching
CI Adoption Widget Development / Legacy Data Integration
Connections Administration Toolkit (CAT)
Consulting
Hosting
Gamification
MarketingBranding
Governance
Support
Admin TrainingsUser Access Manager (UAM)Sign In Mgn.
Asset / Best Practice ServiceProduct
Profile Extension
Connections Administration Toolkit "CAT"
Intuitive Interface for the Administration of Connections
Benefits
Web UI for administration and configuration of IBM Connections
No wsadmin commands
No XML editing
Analyze and fix user synchronization problems
No in depth WebSphere skills required
Eliminates the complexity of Connections administration
Speeds up handling of administrative tasks
Unveils the hidden treasures of Connections administration
Reduces costs of operating IBM Connections and TCO
Administer Connections from everywhere, even with your iPad ...
Intranet Challenge
200 Employees, Cologne, Muenster, Munich, Augsburg, Stuttgart, Zuerich
Software Architecture & Consulting, Interface Design, Application Development, Integration,
Deployment, Managed Services, Support, Change Management, Training, License Management
IBM SaaS & PaaS
Vendors
Microsoft
Commerce
& Marketing
Process Integration
& Automation
Intranet, LOB Apps, Mobile, ‘Workplace of the Future’
Conversion,
Web Analysis
BPM, EAI,
math. Optimization,
Hybrid Cloud
Business Intelligence, ISV (CAT, XCC),
Mail, Portals, Social, UX, WebCM
BPM, Mail,
Migration
BI, ISV (Audit,
Semantics for
SharePoint)
Commerce,
Coremetrics,
Pixelboxx,
Tealeaf, Xtify
BPM, BlueWorks,
ILOG, WebSphere
Process Server,
MQ, IIB, Sterling
Cognos 10 & TM1,
Connections, Portal, Watson,
Domino, SameTime, Worklight
Google Apps,
Office 365,
SmartCloud
Azure, BizTalk,
Excel Services,
Performance Point,
SharePoint, SQL
XCC Partners
Thank you for your interest
xcc@timetoact.de
+49 221 97343 0
http://timetoact.de/xcc
http://connections-apps.com/
http://www.slideshare.net/timetoact/
http://www.youtube.com/user/TIMETOACTGROUP
http://greenhouse.lotus.com/communities/community/XCC
Appendix
Why IBM Connections?
Internet 2.0 Enterprise 2.0
"Best of Internet 2.0"
Wiki
Blogging
Networking
Discussion
Bookmarking
Task Manager
Internet 2.0 Enterprise 2.0
"Best of Internet 2.0"
Microblogging
Newsfeeds
Media
Idea
File Sharing
Recommendations
Enterprise 2.0 - Best of Internet 2.0
Integration of Web 2.0
Use Cases in one
Intranet platform
WiKi, Blogging, Bookmarking,
Networking, Discussion, Task
Management, Microblogging,
Newsfeeds, Media, Ideas, File
Sharing, Events,
Reccomendations
Social
ColLABORation
Enterprise Social Network (ESN) Software
is about...
It’s all about
IBM Connections
..the new platform
..the new mega brand
What is IBM Connections for?
Enterprise 2.0 & Social Business Literature
Starting in 2009 with Andrew
McAffe / MIT there has been a
huge boom in scientific literature
on Enterprise 2.0, Social
Business and Management by
Intranet
Wirtschaftsliteratur zu
Enterprise 2.0 & Social Business
Seit 2009 gibt es
einen Boom an
wissenschaftlichen
Analysen und
Management
Literatur zu
Enterprise 2.0 &
Social Business
Bridging of Locations
Bridging of Departments
Bridging of Projects
Bridging of Generations
Increase Employee Engagement
What if you could increase employee engagement
by just a few percentage points?
Aon Hewitt
2013
Social Software – Unser Video
https://www.youtube.com/watch?v=NBsvzwEoBJg
Our Social Business
Implementation
Checklist
The ROOTS and FRUITS
of a Successful
Social Intranet
Implementation
http://socialintranet.de
TIMETOACT + IBM Connections
TIMETOACT knows, uses, consults, implements, customizes
and extends IBM Connections since release 1.0
TIMETOACT has extensive IBM Connections Labor-contacts
IBM Connections Design Partner Program
IBM European Business Partner Advisory Council
IBM Leadership Alliance Member
http://timetoact.de/connections
TIMETOACT has very long experience with
Intranets and Web Content Management
First Domino based Web CMS in 1997
We developed the TIMETOWEB Web CMS
We worked with internal communications and
marketing departments to create hundreds of
websites
For many years we made our Web CMS more
collaborative
In 2012 we changed strategy, now
we make a collaborative platform
more communicative
Evolution of
Intranet Platforms Social
Software
Collaboration
Portale
Web Content Management
1995 2000 2005 2010 2015
Knowledge
Mgn. 1.0
Document Management
Cross-
Enterprise
Collaboration
Social Software eats Collaboration
Enterprise level Social
Software can easily add
departmental level
collaborative / team
enablement functions
Departmental level
Collaboration Software
platforms can not be
extended to enterprise
level social software
Social
Software
Colla-
boration
IBM is thru with that transition
IBM Connections has almost all
relevant QuickR features
Migration will be offered
QuickR
IBM
Connections
Yammer just started to digest SharePoint
Next 3-4 years will be a
major transition for
Microsoft SharePoint &
Yammer
from on Premise SharePoint to
Yammer cloud?
From Yammer cloud to on
premise Yammer?
From Yammer on Ruby on Rails
to Yammer on .NET?
http://www.zdnet.com/article/microsoft-users-
not-happy-over-quiet-sharepoint-online-
feature-cuts/​
Yammer
Share-
Point
Yammer and SharePoint,
Bloody Cannibalism Next 3-4 years will be a
major transition for
Microsoft SharePoint &
Yammer
from on Premise SharePoint to
Yammer cloud?
From Yammer cloud to on
premise Yammer?
From Yammer on Ruby on Rails
to Yammer on .NET?
http://www.zdnet.com/article/microsoft-users-
not-happy-over-quiet-sharepoint-online-
feature-cuts/​
Yammer Share-Point

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Internal Communications and Collaboration Integration

  • 1. Internal Communications and Collaboration in the Intranet Why 4 out of 5 Intranet strategies fail How to integrate Internal Communications with Enterprise Social Networks (ESN) Introduction to XCC - Web Content Management Extension for IBM Connections
  • 2. Why is it so difficult to integrate Internal Communications with Collaboration?
  • 4. Web Content Management Top-Down Communication Social Software Peer-To-Peer Collaboration Stagnating  Rapidly Growing Top Down / 1:n Communication  Bottom Up / n:n Communication Approved Content / Binding Directives  Unofficial Content Communication of Mgn. Ideas and Opinions  Formation of Ideas and Opinions Important Information stays on Top  Popular Information stays on Top Dedicated Authors with Intense Training  User Generated Content (without Training) Pixel Perfect Layout  Form Follows Function Set as default Homepage by Policy  Set as default Homepage by Employee "Management’s Intranet”  "Employee’s Intranet” Peer-To-Peer Collaboration Internal Communi- cations The Antipodes of any Intranet!
  • 5. Intranet Strategies: How to deal with Intranet pillars Communication and Collaboration
  • 6. Strategy 1: Internal Communications Only Inefficient collaboration with mail and file servers All knowledge locked up in mail- and file-servers No expert identification No employee participation No informal learning Not appealing to young employees accustomed to social media Internal Communi- cations
  • 7. Strategy 2: Collaboration Only Peer-To-Peer Collaboration Difficult to communicate the organization’s priorities, strategy, values. Difficulty to distinguish opinions and ideas from binding / formal information and directives. Difficulty to identify important information. No structure, everything sorted by last update / popularity.
  • 8. Strategy 3: Side-By-Side Communication and Collaboration Confusion and Governance Problems How should managers communicate, as them-selves or thru internal communications? Where should employees look for content, in the Web CMS based Intranet or in Social Software? Attention and Content Fragmentation Half of the employees visit Web CMS based Intranet and ignore collaboration, the other half use collaboration and ignores Internal Communications website. Overlap, Redundancy and Inconsistency Some content is inevitably going to be stored in both platforms.
  • 9. Strategy 4: Enhance Communication with Collaboration Insufficient collaboration Collaboration integrated into communication will never reach critical mass to become self sustaining. Intranet 2.0 based on user generated content / Enterprise 2.0 will not be achieved. For enhanced Web CMS: Insufficient capabilities Activity Stream / Social capabilities / Enterprise collaboration missing. For integrated platforms: Inconsistent UI Users must leave communication homepage for collaboration. Content fragmentation, overlap, redundancy and inconsistency, governance problems.
  • 10. Strategy 5: Integrate Communication into Collaboration No content overlap, redundancy, inconsistency Social software is more popular with employees. User generated content grows much faster then centrally managed content.
  • 11. What Do These People Have in Common ? Traditional Manager Internal Communications Knowledge Worker „I do not care much about social, if something is really important it will eventually show up in the Web CMS based Intranet. Social software lacks structure. The Web CMS is too complicated to publish my departments information. I use mail for collaboration.“ „Employees have to be aware of our priorities, strategy, values and important news. Everything important must be published on my platform. I do not care about social as long as employees do not use it as a cheap propaganda platform. My content needs to look great.“ „I do not care about the constant self praise. I need Enterprise Social Software to get my work done and stay in touch with my peers. Social is great to develop ideas and exchange opinions. My content must be created fast and easy.“
  • 12. They do not like to have separate platforms for Internal Communications and Collaboration with redundant and inconsistent content!
  • 13. - Merge the horizontal with the vertical Intranet -
  • 14. XCC - Web Content Management Extension for IBM Connections XCC is a lightweight Web CMS that integrates into IBM Connections. XCC leverages and utilizes IBM Connections for authentication, authorization, content storage, content approval, search, notification etc. XCC enhances IBM Connections with classic Web Content Management capabilities and thus integrates the two antipodes of an intranet, i.e. peer-to-peer collaboration with internal (top-down) communications.
  • 15. XCC Onboarding Experience http://youtu.be/Kc7qqVzQG9U In the video: Welcome Page Welcome Message Following People Following Communities Profile Completion Popular Content
  • 16. XCC User Experience http://youtu.be/Fg-eh1zHg6Q In the video: Intranet Homepage Personalization Landing Pages for Business and Service Units Sample Widgets
  • 17. XCC Custom Apps http://youtu.be/GMvT-fUBg1g In the video: iFrame Widgets Clipping Widgets Custom CSS Custom JavaScript JavaScript Event Handler Framework
  • 18.
  • 19.
  • 21. Mobile Apps (Android & iOS) New menu item in IBM Connections Mobile App All Widgets are displayed in a serialized order Phone and Tablet Layout Auto switch between Vertical and Horizontal Layout NEW
  • 23. IBM Connections Communities Web Content Management Extension Page(s) Internal Communications Community (-> Communications Department and Management) Business Unit 1 Community (All BU 1 Employees) BU 1 Sub Community (-> BU 1 Management) Business Unit 2 Community (All BU 2 Employees) BU 2 Sub Community (-> BU 2 Management) Service Unit I Community (All SU A Employees) SU I Sub Community (-> SU II Management) Service Unit II Community (All SU B Employees) SU II Sub Community (-> SU II Management) Region A Community (All Region A Employees) Region A Sub Community (-> Region A Management) Region B Community (All Region B Employees) Region B Sub Community (-> Region B Management) Navigation with Drop-Down Menu Links (personalized, aggregated) My Business Unit News (personalized) My Regional News (personalized) Clipping Widget (e.g. Stock Quote) My Events (personalized, aggregated) Static Content (e.g. Hotline) Weather Widget Top News Service Unit News HR News Marketing News My Communities (CNX Widget) Mapping IBM Connections Communities to XCC pages
  • 24. Using IBM Connections and XCC as corporate Intranet Use IBM Connections with the XCC Web Content Management Extension as the only platform for personalized corporate Intranet homepage with landing pages for business units, service units, and large communities. XCC Personal- ized Corporate Intranet Homepage SU1 BU1 BU2 SU2
  • 25. Integrating XCC with a conventional Intranet Very large companies with large internal communication departments or specific integration requirements might keep their intranet homepage on a dedicated Web CMS or Portal XCC is used for landing pages for Business Units, Service Units or IBM Connections Communities Landing pages are available thru conventional Intranet and IBM Connections top navigation Portal or Web CMS based Intranet Homepage SU1 SU 2 SU 3 SU 4 BU1 BU 2 BU 3 BU 4
  • 26. XCC Page Elements ATOM / RSS Feed Clipping / HTML CNX MyPage Widgets (22 pcs) CNX Activity Stream CNX Right Column Events Files Ideation Blog iFrame Forum Gallery Links Picture Voting** News (Top News) News (Single) News Channel News List News Overview People Birthday People Finder People Selector Preferences Popular Content Saved Search* Static Blog Content Static Wiki Content Suggestions (People & Communities) Website Navigation & Breadcrumb Path * Available in XCC next ** currently CNX 4.5 only
  • 29. XCC Self Study Guide & Feature Overview . See special presentation http://www.slideshare.net/timetoact/xcc-self-study-guide
  • 31. Custom Applications See special presentation http://www.slideshare.net/timetoact/know-share-do-the-harmony-of-a-sound-intranet
  • 32. 1. Improve Intranet User Experience 2. Improve Internal Communications 3. Increase IBM Connections Adoption, Usage and ROI 4. Reduce Complexity 5. Cut Costs 6. Accelerate Intranet Development XCC – Key Advantages
  • 33. 1. Improve User Experience Eliminate the dichotomy between top-down communication and peer-to-peer collaboration and create a truly integrated Social Intranet Everything is in one place, employees do not need to choose where to browse and search content Communication and Collaboration are either on the same page or available within one click High degree of personalization (Region, Location, Department, Branch etc.) Excellent Mobile Experience (integrated in Android and iOS Apps and responsive layout)
  • 34. 2. Improve Internal Communications Internal Communications is made social, i.e. its content can be liked and commented (unless commenting is disabled) Content publishing, liking and commenting is integrated into the Activity Stream and will be noticed by peers Responsibility can be effectively delegated to line of business Content masters can not only create and publish content but curate content too (i.e. publish blog entries from employees on landing pages / homepage) Avoid content fragmentation, overlap, redundancy, inconsistency and governance problems
  • 35. 3. Increase Connections Adoption and ROI All employees have a crucial reason to visit IBM Connections to access the integrated Internal Communications Newbies (and ‘silver surfers’) benefit from structured content Newbies discover content faster (even if they do not yet follow other employees or communities) Many employees can be involved in maintaining landing pages for business units, service units, locations and projects – those employees will be strong Connections power users and promoters XCC increases IBM Connections usage by 100%
  • 36. 4. Reduce Complexity Simplicity for Authors Creating content is really easy, no technical training required (i.e. management compatible) Everything is in one place: authors do not need to choose between two systems to publish their content Technical Complexity No search integration required (all content is within one index) Read Access Management is given thru Communities, no project required Single Sign On for CMS & Connections is given Activity Stream and UI Integration are given, no project required Personalization is really easy, no technical project required
  • 37. 5. Cut Costs Eliminate Web CMS costs for Selection Purchase Implementation Integration Training and Running another platform besides IBM Connections
  • 38. 6. Accelerate Intranet Development With XCC Intranet projects shift focus within hours from technology to content. Implementation is done in less then 20 Minutes CI adoption is very fast Content, navigation and pages can be created fast Intuitive page design with drag & drop of widgets Fast integration of External content (Atom / RSS Feeds, iFrame, Web Clipping) Custom widgets
  • 39. Customer Statements “Dear Felix, IBM Connect 2014 confirmed for me that the choices we made regarding IBM Connections and to combine it with your product, the Web Content Management Extension for IBM Connections were the right decisions and we will stick to that.” - Anonymous Customer from the Insurance Branch. Willing to talk to potential customers, ask for contact information.
  • 40. Customer Statements “XCC revolutionized our Intranet entirely! Now, relevant content can be populated completely intuitive within seconds and is globally accessible. It is a real innovation.” Eva Martinez Organizational Development Lapp Holding AG
  • 41. Customer Statements “In order for Pilz Connections to succeed, it was important to offer all employees simple and clear first steps into the world of social business. The TIMETOACT solution enabled us to avoid reservations and acquaint users with the concept of knowledge management.” Jürgen Fischer Project Manager Communication and Collaboration Services, Pilz GmbH & Co.KG
  • 42. US Government Customer Statements II “Felix, I do not think you will have problems selling your product once people figure it out. Your product completes IBM Connections. As you say in your marketing material it provides the top-down communication that overlays IBM Connections so that the employee has no other place to attend to. They get the top down via your product and the bottom up via IBM Connections. Employees do not have to go anywhere else, everything is in one place.” US Government Customer with a “no public reference” policy. Willing to talk to potential customers, ask for contact information.
  • 43. US Government Customer Statements II “Felix: I am putting together our budget for FY2015, and would like to receive a quote to purchase the Connections Administration Toolkit. We have had such great luck with XCC, that I would like to see if CAT can help us as well.” US Government Customer with a “no public reference” policy. Willing to talk to potential customers, ask for contact information.
  • 44. Customer Statement "VAUDE has had an conventional intranet with a web content management system. It worked OK for our internal communications. However, the content from line of business outdated / decayed quickly. We were therefore looking for an alternative Intranet platform. As a medium sized company we wanted to avoid running multiple platforms for communication and collaboration. We were searching for an integrated or hybrid intranet platform that spans collaboration, knowledge management and internal communications. IBM Connections convinced us as a superior collaboration and knowledge management platform.” Manfred Meindl Manager Intranet and Online Marketing
  • 45. Customer Statement The Web Content Management Extension (XCC) from TIMETOACT neatly integrates internal communications into IBM Connections. We created an ideal information architecture that seamlessly integrates internal communications and collaboration in an hybrid Intranet. Our new Intranet has been perceived very well by our employees. As it turned out, the integrated internal communications simplifies and accelerates the adoption of IBM Connections within the employees. The Web Content Management Extension can be adopted to changing requirements easily. Line of business appreciates the simplicity with which they can create and curate content to maintain their landing pages. Throughout the project we worked with TIMETOACT for analysis, conception, consulting, customization and implementation. All work was achieved within the agreed budget. Our experiences with TIMETOACT were excellent and we can fully recommend working with TIMETOACT." Manfred Meindl Manager Intranet and Online Marketing
  • 46. Customer Statements “Felix / Philipp, in a off-time minute (during a break) I installed XCC in our acceptation environment. Everything went smooth, no problems during the installation.. (like you said).” ****** “Felix, we are now using XCC in the new Connect v 5 environment. WOW, what a cool extension to Connections. Great job !!” R. Angioni Saxion, University of Applied Sciences, Netherlands
  • 47. Customer Statements XCC has transformed IBM Connections into a complete intranet environment With XCC we are able to combine the social features of IBM Connections with the functionalities and look & feel of an intranet. It enables us to create an intranet homepage that shows the most important content from Connections. End users can read the latest company news, easily access applications, find upcoming events and locate colleagues. Sander Zwart, Social Business Consultant, ilionx, Netherlands
  • 48. XCC brings internal communication on whole new level. With gathering most valuable content in one place and presenting it in modern way, XCC helps to increase users' awareness about company's life and improves onboarding process for new employees. And this is only a small part of XCC capabilities. Marcin Kasa, Axxiome Group Customer Statements
  • 49. The acceptance for our new intranet based on IBM Connections and XCC is very high among our employees. XCC is used by corporate communication as an information platform for communicating internal matters towards employees. IBM Connections is used as a platform for collaboration among employees. Information and collaboration platform are perfectly integrated into a user-friendly and powerful intranet. Collaboration across departments has grown significantly. Both new and experienced employees appreciate the new intranet very much. Retail sector customer with a “no public reference” policy. Willing to talk to potential customers, ask for contact information. Customer Statements
  • 50. IBM Software IBM Collaboration Services is excited to partner with TIMETOACT to bring their Content Management Extension for IBM Connections to our customers as an IBM Collaboration Services App. This innovative solution brings additional value to an IBM Connections environment, allowing our customers to elegantly integrate their internal communication’s content into their social business platform. IBM and TIMETOACT together, a partnership to accelerate social business.
  • 51. IBM Statements To get the most out of a social software application it should be seamlessly integrated in the work environment of users. (…) TimeToAct takes this trend further with their new solution out of their IBM Connections lab: Web CMS Extension for IBM Connections. The Web CMS Extension for IBM Connections provides a seamless integration of different content into your IBM Connections platform. Through the built in applications, user groups with access to the editorial communities can create content which will then be displayed on a consolidated custom homepage. External content like a corporate newsfeed or a Google Weather widget can be offered on the custom homepage as well. http://www.lbenitez.com/2014/02/timetoact-releases-their-newest-content.html
  • 52. Notes on a customers special request Selfie Competition Widget A company has a special event, like a new company logo, a new slogan, a new product or something similar. Let us assume it is a new company logo. Internal communications wants employees to hail and identify with the new logo. Internal communications launch a selfie competition - all employees are asked to create pictures of themselves giving the new logo a smile, a kiss, hug it or carry it to beautiful places. Employees upload the pictures to a Connections media gallery. A new widget is added to the companies Intranet homepage - created with XCC and IBM Connections. The widget displays the 9 latest uploads. In the widget everyone can like the best selfies. The pictures with the most "likes" win a small prize. Is this not a great idea? I just absolutely love it. It helps internal communications to create some excitement for the new company logo and drive employee engagement. Our customer addressed us on Thursday morning with the idea. Thursday 2pm we had the go the implement the idea. Monday morning by 10:00 we were able to deliver the custom widget. We have been working with internal communications and marketing people for more then 16 years now. We really enjoy working with those people. They are creative, demanding and often times under time pressure. But, internal communications and marketing are fun to work with and, when you do a good job, they appreciate your work. Eventually we will include the new selfie competition widget with XCC. We are looking forward to many more creative ideas. It is those ideas that make an Intranet livelily. Anyhow: My huge thanks goes to our XCC team, particularly to the developer who checked in on Sunday morning to develop the widget.
  • 53. Get Started – Test drive XCC 1. Receive a 30 day free trial license http://timetoact.de/ttacms.nsf/id/Demo-Download-XCC-en 2. Install XCC on your IBM Connections (< 30 min) XCC is only visible to users after minor changes the IBM Connections theme. XCC can therefore be installed, tested and customized in the production environment without any interference with users. 3. Create and customize your first XCC page (< 60 min) 4. Customize your XCC layout (< 180 min CSS editing)
  • 54. Get Started – Test drive XCC 1. Download XCC https://greenhouse.lotus.com/communities/community/XCC 2. Install XCC Less then 30 minutes 3. Test & Customize XCC XCC runs in Stealth mode, i.e. is not visible to users. XCC can therefore be installed, tested and customized in the production environment without any interference with users. Create and customize your first XCC pages (< 60 min) Customize Layout (< 180 min CSS editing) Make XCC visible to all users, add new home button, set XCC as homepage
  • 55. Demo Showcase Technical Implementation Budget Intranet Performance Intranet Strategic Social Intranet 1 Day 1 Day 3-4 Days 8-10 Days > 15 Days UI Customization, Demo Content ✔ XCC Installation ✔ ✔ ✔ ✔ Webmaster Enablement ✔ ✔ ✔ ✔ Design Concept, UI Customization ✔ ✔ ✔ Information Architecture Consulting ✔ ✔ Internal Communications & LOB Coaching ✔ ✔ Governance, Guidelines, Templates ✔ Profile Customization & Personalization ✔ Multisite Concept Implementation ✔ Legacy App Integration ✔ Content Migration ✔ Professional Services for XCC
  • 56. Comments / Notes IBM Connections Core Implementation ✔ - Integration (LDAP, Sign In etc.) ✔ - IBM Cognos Business Intelligence ✔ - IBM Forms (Polls & Surveys) ✔ - IBM Docs ✔ - IBM Connections Content Manager ✔ - IBM Connections Mail ✔ Administration Enablement ✔ Branding ✔ Profile Customization ✔ Rollout & 3rd Level Support ✔ Legacy App Integration ✔ Technical Services for CNX
  • 57. Comments / Notes Enterprise 2.0 Workshop ✔ Idea & Requirement Gathering ✔ Power User Training ✔ Governance & Social Media Guidelines ✔ Management Support ✔ Use Case Identification & Coaching ✔ Branding & Marketing Campaign ✔ Employee Quick Start Kit ✔ Self Service Help Center ✔ Gamification ✔ User Trainings ✔ Rollout Support ✔ Adoption & Governance Services for CNX
  • 58. Suggested Project Plan I Installation Installation requires less then 30 minutes. Without (minor) changes the IBM Connections theme XCC is run in a hidden mode. XCC can therefore be installed, tested and customized in the production environment without any interference with users. Proof of Concept (optional) Rebuilt your existing Intranet (partly) with XCC (1-2 days). Create a custom CSS to adopt look & feel to your CI. Demonstrate POC internally. Test acceptance and usability with key users.
  • 59. Suggested Project Plan II Envision future Intranet Identify content sources Collect ideas Prioritize requirements Information Architecture Decide if XCC will be used on corporate level or business unit only (in combination with an existing intranet homepage) Create future Intranet Site Map Plan personalization (check availability of profile attributes) Design Intranet homepage Design landing pages Design custom widgets if required Map communities to site map / widgets
  • 60. Suggested Project Plan III Rollout Strategy Top Down Approach: Create Intranet homepage first, create landing pages for business units later. Bottom Up Approach: Create landing pages for business first, create Intranet homepage later (keep previous intranet platform for the start).
  • 61. Suggested Project Plan IV Implementation Create custom CSS for Intranet homepage and landing pages Create XCC landing pages (from templates) Assign content masters for landing page maintenance Map or create communities Rollout Internal Communications and BU content masters create content Publish pages as they fill with content Pervasion & Integration Integrate legacy apps with iFrames or custom widgets
  • 62. XCC Release History 08.2012 Release 1.0 for Connections 3.0 05.2013 Release 2.0 Beta (Limited Availability) Connections 4.0 Activity Stream on Homepage 10.-12.2013 Release 2.0, 2.01 - 2.03 (General Availability) Connections 4.0 & 4.5 Personalization Improvements & Bug fixes Performance Increases Personalization for Custom Profile Fields 01 & 02.2014 Release 3.0, 3.01, 3.02 Improvements & Bug fixes New Widgets Mobile Grid Layout 03.2014 Release 4.0 Extended Page Management Capabilities UI & Performance Improvements 04.2014 Release 4.1 Atom & RSS Feed Widgets List and Overview News Widgets People Finder Widget Breadcrumb Path & Navigation Multilingualism 08.2014 Release 5.0 IBM Connections 5 Support Ideation-Blog Widget Picture Widget Import and Export of XCC page XCC uses database to store your settings 10.2014 Release 6.0 Forum Widget People Birthday Widget People Selector Widget Personalized Home Page Custom JavaScript Picture Slider in Embedded Experience Item Count Editor / Paging 12.2014 Release 7.0 Suggestions Widget Profile Completion Widget Intranet Preferences Widget Popular Content Widget Many more…
  • 63. XCC – IBM Connections Extension Team Members Felix Binsack (XCC Product Idea & Sponsor) +49 221 97343-10 felix.binsack@timetoact.de Babett Schäfer (XCC Consultant, QA) + 49 221 97343-38 babett.schaefer@timetoact.de Philipp van den Boom (XCC Inside Sales) + 49 221 97343-66 Philipp.vandenBoom@timetoact.de XCC Architects & Developers Support Hotline xcc-support@timetoact.de + 49 221 97343-53 Plus 15 IBM Connections FTEs (Architects, Consultants, Admins, Trainer, Support etc.)
  • 64. TIMETOACT Products for IBM Connections Simplify and Improve IBM Connections Administration and Content Management http://connections-apps.com/cat Manage External (Guest) Users for IBM Connections, Internal Users “Terms of Use” Acceptance, Passwords etc. http://connections-apps.com/uam Integrate Internal Communications and Custom Applications into IBM Connections http://connections-apps.com/xcc
  • 65. IBM Connections Full Spectrum Provider Implementation Rollout Adoption ITLOB Deployment Information Architecture Consulting Web Content Management Extension (XCC) Quick Start Kit Help CenterTraining Coaching CI Adoption Widget Development / Legacy Data Integration Connections Administration Toolkit (CAT) Consulting Hosting Gamification MarketingBranding Governance Support Admin TrainingsUser Access Manager (UAM)Sign In Mgn. Asset / Best Practice ServiceProduct Profile Extension
  • 66. Connections Administration Toolkit "CAT" Intuitive Interface for the Administration of Connections Benefits Web UI for administration and configuration of IBM Connections No wsadmin commands No XML editing Analyze and fix user synchronization problems No in depth WebSphere skills required Eliminates the complexity of Connections administration Speeds up handling of administrative tasks Unveils the hidden treasures of Connections administration Reduces costs of operating IBM Connections and TCO Administer Connections from everywhere, even with your iPad ...
  • 68. 200 Employees, Cologne, Muenster, Munich, Augsburg, Stuttgart, Zuerich Software Architecture & Consulting, Interface Design, Application Development, Integration, Deployment, Managed Services, Support, Change Management, Training, License Management IBM SaaS & PaaS Vendors Microsoft Commerce & Marketing Process Integration & Automation Intranet, LOB Apps, Mobile, ‘Workplace of the Future’ Conversion, Web Analysis BPM, EAI, math. Optimization, Hybrid Cloud Business Intelligence, ISV (CAT, XCC), Mail, Portals, Social, UX, WebCM BPM, Mail, Migration BI, ISV (Audit, Semantics for SharePoint) Commerce, Coremetrics, Pixelboxx, Tealeaf, Xtify BPM, BlueWorks, ILOG, WebSphere Process Server, MQ, IIB, Sterling Cognos 10 & TM1, Connections, Portal, Watson, Domino, SameTime, Worklight Google Apps, Office 365, SmartCloud Azure, BizTalk, Excel Services, Performance Point, SharePoint, SQL
  • 70. Thank you for your interest xcc@timetoact.de +49 221 97343 0 http://timetoact.de/xcc http://connections-apps.com/ http://www.slideshare.net/timetoact/ http://www.youtube.com/user/TIMETOACTGROUP http://greenhouse.lotus.com/communities/community/XCC
  • 72. Internet 2.0 Enterprise 2.0 "Best of Internet 2.0" Wiki Blogging Networking Discussion Bookmarking Task Manager
  • 73. Internet 2.0 Enterprise 2.0 "Best of Internet 2.0" Microblogging Newsfeeds Media Idea File Sharing Recommendations
  • 74. Enterprise 2.0 - Best of Internet 2.0 Integration of Web 2.0 Use Cases in one Intranet platform WiKi, Blogging, Bookmarking, Networking, Discussion, Task Management, Microblogging, Newsfeeds, Media, Ideas, File Sharing, Events, Reccomendations
  • 76. It’s all about IBM Connections ..the new platform ..the new mega brand
  • 77. What is IBM Connections for?
  • 78. Enterprise 2.0 & Social Business Literature Starting in 2009 with Andrew McAffe / MIT there has been a huge boom in scientific literature on Enterprise 2.0, Social Business and Management by Intranet
  • 79. Wirtschaftsliteratur zu Enterprise 2.0 & Social Business Seit 2009 gibt es einen Boom an wissenschaftlichen Analysen und Management Literatur zu Enterprise 2.0 & Social Business
  • 84. Increase Employee Engagement What if you could increase employee engagement by just a few percentage points? Aon Hewitt 2013
  • 85. Social Software – Unser Video https://www.youtube.com/watch?v=NBsvzwEoBJg
  • 86. Our Social Business Implementation Checklist The ROOTS and FRUITS of a Successful Social Intranet Implementation http://socialintranet.de
  • 87. TIMETOACT + IBM Connections TIMETOACT knows, uses, consults, implements, customizes and extends IBM Connections since release 1.0 TIMETOACT has extensive IBM Connections Labor-contacts IBM Connections Design Partner Program IBM European Business Partner Advisory Council IBM Leadership Alliance Member http://timetoact.de/connections
  • 88. TIMETOACT has very long experience with Intranets and Web Content Management First Domino based Web CMS in 1997 We developed the TIMETOWEB Web CMS We worked with internal communications and marketing departments to create hundreds of websites For many years we made our Web CMS more collaborative In 2012 we changed strategy, now we make a collaborative platform more communicative
  • 89. Evolution of Intranet Platforms Social Software Collaboration Portale Web Content Management 1995 2000 2005 2010 2015 Knowledge Mgn. 1.0 Document Management Cross- Enterprise Collaboration
  • 90. Social Software eats Collaboration Enterprise level Social Software can easily add departmental level collaborative / team enablement functions Departmental level Collaboration Software platforms can not be extended to enterprise level social software Social Software Colla- boration
  • 91. IBM is thru with that transition IBM Connections has almost all relevant QuickR features Migration will be offered QuickR IBM Connections
  • 92. Yammer just started to digest SharePoint Next 3-4 years will be a major transition for Microsoft SharePoint & Yammer from on Premise SharePoint to Yammer cloud? From Yammer cloud to on premise Yammer? From Yammer on Ruby on Rails to Yammer on .NET? http://www.zdnet.com/article/microsoft-users- not-happy-over-quiet-sharepoint-online- feature-cuts/​ Yammer Share- Point
  • 93. Yammer and SharePoint, Bloody Cannibalism Next 3-4 years will be a major transition for Microsoft SharePoint & Yammer from on Premise SharePoint to Yammer cloud? From Yammer cloud to on premise Yammer? From Yammer on Ruby on Rails to Yammer on .NET? http://www.zdnet.com/article/microsoft-users- not-happy-over-quiet-sharepoint-online- feature-cuts/​ Yammer Share-Point