1. The document discusses how libraries and museums are using various Web 2.0 tools like blogs, social media, wikis, and content sharing platforms to engage with users and share information. 2. Many libraries mentioned in the document use tools like blogs, Facebook, Twitter, Flickr, YouTube and RSS feeds to communicate with and listen to users about services and events. 3. Libraries and museums are also using these tools to promote and share information about resources like books, stock, and exhibits to reach users where they are online.

1. Web 2.0, Libraries and Museums

2. The very first step in learning is simply exposure Helene Blowers

3. First things first… Concepts, platforms and tools

4. Web 2.0 Hokusai’s Great Wave enabling individuals and groups to communicate, interact, share, discover and collaborate in new ways, globally and within communities

5. Library of Congress on Flickr Alfred T.Palmer, photographer The Cloud Applications and storage on the web Access from any computer or mobile

6. With new opportunities for… www.wordle.net

7. Platforms and tools Delivering your content www.wordle.net

9. Sharing

10. Tagging You can allocate tags to your own content to make it more accessible And tag content you access so you can find it again And you can use tags to search for content

11. Delicious Access via any computer to your own and other people’s Bookmarks.

12. Tagging photos At the Library of Congress on Flickr Commons you can add tags, comments and information.

13. Copyright 2.0 Source www.creativecommons.org

14. Networks Facebook is used by organisations to reach out in new ways to their communities. Libraries and individuals use LibraryThing as a tool to manage collections and to connect about books and reading.

15. Collaborating Wikis are content management systems that enable users to create web pages and edit pages others have created.

16. Portals Bring content together at a single entry point.

17. Blogging platforms Communicate, consult with and listen to users and others about policy, services, developments, what’s new in the library, events, guides, issues, initiatives.

18. Microblogging Updates, opinions, advice, crowd sourcing.

19. RSS Feeds Subscribe to other people’s content and distribute your own.

20. RSS Readers Sign up to a news reader to deliver the feeds to which you want to subscribe

21. Distributing Use iTunes to access and deliver audio and video podcasts

22. Up and running… Library and museum examples

23. Manchester Libraries Manchester Libraries publish a library blog , use Twitter, Flickr and Facebook and upload videos.

24. The Manchester Book Award has a dedicated website with links, photos and videos

25. Promoting reading Jane loves books on Twitter Jane is regional co-ordinator of Time to Read, a reader development partnership in North West England.

26. Dublin City Libraries Dublin Libraries are everywhere they think their readers and potential readers are.

27. Topeka and Shawnee County Public Library have integrated social media into their website . They produce video and audio content about the library service.

28. Ann Arbor District Library Blogs are linked to the new generation social catalogues.

29. San José Public Library has an online reading group on Library Thing and uses RSS feeds to provide stock information

30. San José Public Library Individual libraries have their own Facebook and Twitter accounts.

31. San José Museum of Art The museum is on Twitter YouTube Flickr and museum guides are available for the iPhone and iPod.

32. Horniman Museum The Horniman Museum policy is to actively seek feedback, photos and videos from visitors. Its YouTube channel includes video logs, stories and events.

33. Brooklyn Museum Brooklyn Museum encourages visitors to send in their blogposts and photos. It publishes its own behind-the-scenes blog.

34. Clydebank College provides news and links to resources on their library blog and adds new stock on LibraryThing.

35. Queen Margaret University Library has a blog, Flickr and Facebook pages, YouTube and Twitter accounts, all signposted from the website Home Page

36. Brunel University Direct links from the web Home Page to the blog, Facebook and Twitter. Facebook has links to the catalogue and to library surveys, and users can post queries and comments to the Wall.

37. Information sources There are many useful resources to help organisations and individuals get started. You can find links to a number of them on the Delicious links set up for the course at Webhow2