The document discusses the 23 Things program which introduces public library staff to new technologies like social media and cloud computing. It aims to help staff better assist library users and prepare for emerging technologies. The program is a collaboration between several UK public library authorities. They use online tools like wikis and video conferencing to jointly develop program content despite being located far apart. The collaborative program aims to empower staff while mitigating risks of working outside internal networks. It also examines libraries' use of social media and potential next steps like online forums and virtual services.