The document discusses trends in using Web 2.0 technologies in the workplace and beyond. It provides an overview of Web 2.0 and 3.0 concepts and definitions. It also shares the results of a survey on the purpose, usage, and interactivity of Web 2.0 technologies. Examples are given of how various organizations like National Geographic, federal government agencies, and professional associations are using technologies like wikis, blogs, social networking sites, and more to collaborate internally and engage external communities. Challenges and opportunities of adopting these new technologies are also addressed.