Internets & Intranets A Balancing Act

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Developing internet and intranet sites is a balancing act. Applying project management skills as well as key takeaways from system development life cycle eases the complexity we ofttimes experience and offers a structure and focus towards our ultimate vision, goals and objectives.

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  • Internets & Intranets A Balancing Act

    1. 1. Internets & Intranets: A Balancing Act Karen Huffman CUA SLIS Spring 2009 LSC 742 Library Technologies & Project Management
    2. 2. Internets vs. Intranets: Your Ideas <ul><li>Define the model </li></ul><ul><ul><li>What is the Internet? </li></ul></ul><ul><ul><li>What is an Intranet? </li></ul></ul><ul><li>Similarities & differences in sites </li></ul><ul><ul><li>Content </li></ul></ul><ul><ul><li>Audiences </li></ul></ul><ul><ul><li>Tools </li></ul></ul>
    3. 3. Web Evolution & Trends Source: Forrester Report entitled “Web3D – The Next Major Internet Wave” (2008) by Erica Driver.
    4. 4. What Matters? <ul><li>Relevance, quality & currency of content </li></ul><ul><ul><li>Who is your audience? </li></ul></ul><ul><li>Accessibility & ease of use </li></ul><ul><ul><li>User-centered design </li></ul></ul><ul><ul><li>Ease use, organization </li></ul></ul><ul><ul><li>Access (e.g., Internet, bandwith, American Disability Act http://www.ada.gov/ ) </li></ul></ul><ul><ul><li>Usage, interactivity, engagement </li></ul></ul><ul><li>Management support </li></ul><ul><ul><li>ROI: Value add, costs (green vs yellow $$) </li></ul></ul><ul><ul><li>Legal obligations, regulations </li></ul></ul>
    5. 5. On-going Management <ul><li>Maintenance </li></ul><ul><ul><li>Content, frequency of refresh </li></ul></ul><ul><ul><li>Site enhancements (e.g., new features/functionality) </li></ul></ul><ul><ul><li>Disposition of content (archive, migrate, delete) </li></ul></ul><ul><ul><li>Compatibility (e.g., browsers, language, scripts) </li></ul></ul><ul><ul><li>Other: Security, search, user training, etc. </li></ul></ul><ul><li>Training & development </li></ul><ul><ul><li>Keeping skills current, project-based learning </li></ul></ul><ul><ul><li>Cross-training </li></ul></ul><ul><li>Marketing & metrics </li></ul><ul><ul><li>Ads and sales </li></ul></ul><ul><li>Evaluation </li></ul><ul><ul><li>Surveys, polls, observational, 1-on-1, open discussions, help requests, end-user training, feedback </li></ul></ul>
    6. 6. Average Life of a Website? Source: Wikipedia article on System Development Life Cycle http://en.wikipedia.org/wiki/Systems_Development_Life_Cycle
    7. 7. Essentials for Developing the Plan <ul><li>Vision: </li></ul><ul><ul><li>Build a #1 website for our audience </li></ul></ul><ul><li>Goals & objectives </li></ul><ul><ul><li>What do we want to accomplish & why? What are others doing (e.g., trends)? </li></ul></ul><ul><ul><li>Is interactivity & engagement essential aspects of our site? </li></ul></ul><ul><ul><li>Who are our stakeholders? </li></ul></ul><ul><ul><li>What is our timeframe? </li></ul></ul><ul><li>Resources </li></ul><ul><ul><li>Who are our team members? </li></ul></ul><ul><ul><li>What skills do we have? </li></ul></ul><ul><ul><li>What tools & technologies are available to us? </li></ul></ul><ul><ul><li>Do we have a budget? </li></ul></ul><ul><li>Regulations, restrictions, & policies </li></ul><ul><ul><li>What regulations must we follow? </li></ul></ul><ul><ul><li>How would we effect change? </li></ul></ul>
    8. 8. Additional Resources <ul><li>Business Models delicious.com/khuffman/BusinessModels </li></ul><ul><li>Content Management delicious.com/tag/content_management </li></ul><ul><li>Internet Technology delicious.com/khuffman/InternetTechnology </li></ul><ul><li>Intranets delicious.com/khuffman/Intranets </li></ul><ul><li>Usability delicious.com/khuffman/usability </li></ul><ul><li>Trends delicious.com/khuffman/Trends </li></ul>

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