It is the team who does all the work. Team is self-organising. Team decides and plans. So what is the role of scrum master? Is it a full time role? How is it different from a project manager? Can a project lead or manager be a scrum master? It is probably the least understood and the most abused role in scrum. Let's explore these points in details further on April 10, 3:00 PM. 3 Roles in Scrum Role of scrum master Challenges of a scrum master Skills, Knowledge & mindset required Full time or part time? Future career path of scrum master Benefits: Uncover the true role of a scrum master which is that of a facilitator, protector, negotiator and a coach. Understand the true meaning of coaching. Learn how scrum master can coach the team. Understand the skills, knowledge and mindset required as a scrum master. Perform better as a scrum master by getting introduced to some magical techniques and fad words like gamestorming, innovation games and visual thinking to facilitate collaborative decision making. Learn points which you can use to make people understand the vital role a scrum master plays. Appreciate the difference between project manager and a scrum master. Learn who can be a good scrum master. Attend the webinar and separate yourself from the crazy herd of people blindly accepting or discarding the role of scrum master!!

1. – By Tushar Somaiya

2. Tushar is founder, director of ShuHaRiAgile, a premium agile
training / coaching partner and coachingdojo, a unique community
for agile leaders, executive coaches, agile coaches and agile
practitioners to share, learn & network.
Tushar Somaiya is a passionate certified professional coach who
helps executives & teams discover and unleash their true potential.
He believes in a democratic organization & self-organizing teams.
He calls himself a servant leader. Through his NueroScience based
coaching & consulting, he has helped projects and organizations
turn agile and become truly high performing teams.
He is Results Certified Coach, Certified Transformational Coach,
Certified Scrum Master, Certified Scrum Professional, Certified
System Business Analysts & one of the first 500 PMI-Agile
Certified Professional.
Tushar has 13 years of IT experience and over 6 years of agile
experience. He is known for his fun-filled, hands-on interactive
Placeholder for trainings & speeches at prestigious conferences. His blogs have
CST been re-published on ScrumAlliance, AgileAtlas & PMHut. He is
an active volunteer at ScrumAlliance & PMI Mumbai Chapter.
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3. Agenda
• 3 Roles in Scrum
• Role of scrum master
• Challenges of a scrum master
• Skills, Knowledge & mindset required
• Full time or part time?
• Future career path of scrum master

4. 3 Roles In Scrum

5. 3 Roles
Product Owner Who decides what we do?
Team Who will do it?
Scrum Master Who will help us do it?
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6. Scrum Master
Process champion, Change
agent, Impediments remover, All
Coaches, Protects & guides In true agile spirit
team
Responsibility? Artifacts?
Activities? Qualities?
Coaching as leadership style,
Coaching, Mentoring, Teaching, Servant leader, Trusts,
Challenging, Protecting Resolve conflicts, Expert facilitator
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7. © All Rights Reserved
Activities Of PM

8. Challenges
Skills & Qualities Required To Be A Good Scrum Mater Are Not
Taught Anywhere. Ex: Coaching, Facilitating, Collective
Decision Making, Empowering, Servant Leadership etc…

9. Leading Without Authority
Servant Leader

10. Servant Leadership
Seek to meet the needs of others
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11. Change Without Fear
Inside And Outside

12. Mindset
That A Good Scrum Master Requires

13. Believing In People & Their
Potential
People Wake Up Every Morning Wanting To Do Good

14. Take It To Team!
• What are we trying to achieve?
• What are we aiming?
• Why are we having this discussion?
• Is this important? Useful? How much?
• Have you done anything about it yet? What?
• When? What was the outcome?
• What do you want to do now so that <<vision>>?
• What can be done so that <<vision>>?
• Who can do it?
• Can I help? How?
• How do you know it is working? Or not working?
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15. Being Neutral
Detaching Self

16. Facilitate Thinking
Problem
Individual / Team Coach / Scrum Master
Give me a fish and I eat for a day. Teach me how
to fish and I eat for lifetime.
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17. Become Connecting Sutra
Break Silos, Walk Out Of Comfort Zone, Sometimes Force
Others Out Of Their Comfort Zone Too

18. Observe, Aware, Coach &
Protect
Sheep Dog, Being A Mirror

19. TAPS Model (Role of SM)
Credits: Dr. David Rock
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20. Domain & Technical
Knowledge Without Being
Expert
T shaped, Broken Comb Shaped

21. Skills & Knowledge
Maybe even tools and resources

22. Facilitation Skills
How To Facilitate?

23. Daily Stand Ups
• Listening OVER take notes
• Sign Up OVER assigning task
• Get called up OVER calling team to attend
• Step back OVER owning the stand up
• Re-plan OVER status
• Zooming out OVER zooming in
• Walk the wall OVER round robin
• 4 questions OVER 3 (Can someone help me in ____ ?
)
• Make stand ups valuable OVER ice cream meters

24. Sprint Planning
• Story grooming during previous sprint OVER sprint
planning – part 1
• Innovation games OVER requirement analysis
• Team drives OVER you driving the meeting
• Fist of 5 OVER poker cards
• Commitment OVER capacity
• Delivering committed value OVER completing
committed stories
• Stretch and facilitate OVER being timid or over-
protecting

25. Sprint Review
• Making sure that PO/BA/Users attend OVER booking
rooms and setup
• Challenge PO/BA/Users OVER challenging team
• Let team answer questions OVER representing /
protecting them
• Seek change OVER welcome change
• Delight customer OVER satisfy customer
• Team defines done OVER you
• Pizzas OVER burgers

26. Sprint Retro
• Safety check OVER assuming
• Happiness meter OVER employee satisfaction
• Timeline OVER blank memory
• Gamestorming OVER Brainstorming
• Collective visual thinking OVER individual black box
thinking
• Collaborative decisions OVER individual priorities
• 1 doable action item OVER 10 achievable
• Attack tolerated OVER just probing what is needed
• Appreciative enquiry OVER feedback

27. During The Sprint
• Gemba walk OVER waiting in chair
• Futurespectives OVER retrospectives
• Achievement wall OVER ice cream meters
• Coach individual OVER team
• Bug bash OVER bug count
• Team updates artifacts OVERS you updating
• You report OVER team reporting
• Celebrate fed-ex days OVER pink day or rose day

28. Full Time Or Part Time?
Do I need to clarify more?

29. You Decide
• http://agiletrail.com/2011/11/14/42-tasks-for-a-
scrum-masters-job
• http://www.noop.nl/2011/09/21-concrete-
practices-for-agile-managers-part-2.html
• http://www.scrummastermanifesto.org/scrummaste
r-manifesto/A_ScrumMaster_Manifesto.html
• http://blogs.collab.net/agile/a-scrummasters-
checklist
• http://scrumalliance.org/articles/194-an-example-
scrummasters-checklist

30. Career Path
Is there a future?

31. Scrum Master Is A Career
Or Rather Career Maker, Career Changer
It is THE future.
Once you have the skills and qualities of scrum master
mentioned here, believe me, even sky is NOT a limit.

32. Thank You
Tushar.somaiya@gmail.com
@tusharsomaiya
+91 – 9869209689
ShuHaRiAgile.com, CoachingDojo.org
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