SlideShare a Scribd company logo
Warning!
How Background Checks Can Get You in
Big Trouble

Mike McCarty
CEO
317-745-6946
Mike.mccarty@safehiringsolutions.com
www.safehiringsolutions.com
Presenter Background







Founder/CEO Safe Hiring Solutions
Co Founder/ CEO eReferenceCheck
Violent Crime Detective Metro Nashville PD
3000 clients
Provide violence prevention training/ consulting:








U.S. Dept of Justice
U.S. Dept of Defense
U.S. Homeland Security
Federal Law Enforcement Training Center
National Sheriff’s Assoc
Indiana Law Enforcement Training Academy
Numerous State Attorney General Offices
Truth about background screening industry



Highly unregulated
Historically low quality product/service






No standard of care
Reliance on incomplete databases
FCRA provides consumer protection but no
standard of care beyond up-to-date information
Limit reporting to 7 years
Alias names
Best Practices in Background
Screening
Core Criminal Package







SSN Verification
National Criminal
Database
National Sex Offender
County Criminal Search
Federal Criminal Search

Additional Solutions








BMV Records
Employment Credit Report
Child Abuse Registry
Employment Verifications
Character Reference
Checks
eReferenceCheck
Due Diligence




Negligent Hiring Doctrine: If an employer hires someone
that they either knew or should have known was dangerous
or unfit for a position and it was foreseeable that someone
could have be harmed then they could be sued for negligent
hiring. It is the "should have known" that creates problems
for employers.
Negligent Retention Doctrine: If employer becomes aware or
should have become aware of problems with an employee
who demonstrated unfitness and employer takes no corrective
action (investigating, reassignment or termination). It is not
enough to just screen new hires. Due diligence must be
exercised in an ongoing safe workplace program.
4 Hot Button Areas in
Background Screening
#1 “Ban the Box”






Removes questions on application concerning criminal history
Removes valuable integrity tool for employers who compare
screening reports against applications
Theory




Does NOT:





Ex- offenders being disenfranchised
Criminal history preventing opportunity to interview
Prevent asking about criminal history during interview
Conducting criminal background checks

50 Municipalities/ 9 states have adopted
#2 EEOC


EEOC 2012-16 Strategic Plan






Approved 4/25/12
4-1 vote

Guidance effective immediately
Game plan for the EEOC field
offices
Guidance replaced:


1987 EEOC Policy
Statement regarding
conviction records





Zero tolerance policies
3 pronged approach

1990 Policy Guidance on
the Consideration of Arrest
Records
Disparate Impact




Disparate Impact holds that
employment practice might be
discriminatory & illegal if they
have a disproportionate adverse
impact on members of a minority
group.
Prohibits employers from using a
“facially neutral” policy that has an
adverse impact on a protected
class.
Facially Neutral


Facially neutral policy:





Burden is on employer to show
policy is:





Does NOT appear to be
discriminatory on its face;
Rather is one that is discriminatory
in its application.

Job related
Consistent with business necessity

EEOC interested in who is being
denied based on background
check
Case law…


Green v. MO Pacific
Railroad (1977)





Zero tolerance policies
discriminatory
3 pronged approach

El v. SEPTA




Murder 40 yrs ago
Policy no violence
3rd Circuit Ct in favor of
SEPTA
Old Guidance…
Employer could demonstrate Title
VII compliance by using 3
factors with background checks:
1. Nature & gravity of crime;
2. Time that has passed since
conviction/completion of
sentence; and
3. Nature of job held or sought
New Guidance
Now employers may satisfy
Title VII by using internal
policy if it is “narrowly
tailored”
 Targeted screens based on
Green Factors ( 3 prongs)
 Individualized Assessment
Individualized Assessment
1.

2.
3.
4.

5.

6.
7.

Facts surrounding conviction
(allowing candidate to explain)
Number of convictions
Age at time of conviction/ release
Performed same type of work POST
conviction with same or similar
employer with no issues
Consistency of employment history
before & after conviction
Rehab efforts (training, education)
References
Arrest records require further
investigating….






Arrest alone should NOT be used
to deny employment
Certain minority groups arrested
at disproportionately higher rates
FCRA restricts reporting of arrest
records to 7 yrs
Challenges to EEOC
Freeman Case (8/9/2013)
Dallas marketing company EEOC
brought disparate impact claim against
 Maryland Fed District Court:
“ Careful & appropriate use of criminal
history information is an important part
of employment process of employers
through the U.S.”
 noted EEOC conducts criminal and
credit background checks

State Challenges




7/2013 AL, CO, GA, KS,
MT, NE, SC, UT, WV sent
objection letters to EEOC
11/4/2013 TX sued EEOC
in No. Dist TX




Certain convictions
prevent employment in
law enforcement, schools
etc
Compliances cause them
to violate state law
#3 Fair Credit Reporting Act




Yes it applies even if you don’t use credit info
FCRA applies if you pay a 3rd party vendor like SHS
Specific requirements:


Disclosure & Authorization (written or electronic)

If taking adverse action based in “whole or part” on a
background screening report:
 Pre-Adverse Action Letter, Copy of Report,
Summary of Rights under FCRA
 Adverse Action Letter
Willful Non- Compliance of FCRA
Hunter, et al v. First Transit
Inc.
 Failed to provide
disclosures to applicants
BEFORE running
background check;
 Failed to follow two-step
adverse action process
when denied employment
$5.9 Million Settlement
Recent FCRA Lawsuits/ Settlements


Domino’s Pizza $2.5 Million



Running checks without authorization
Not providing Pre-Adverse Action information

K-Mart $3 Million for FCRA Violations
 Walt Disney Company- Pending
CRA’s Sued for FCRA Violations
 First Choice Screening- Pending
 HireRight $2.6 Million- multiple FCRA violations

#4 Social Media Background Checks
Be careful….there can be legal implications:






Discrimination- seeing protected information like
marital status, age, race, etc.
Privacy- Yes even the internet has a reasonable
expectation of privacy since most sites require
friending
Authenticity-How do you know it is your candidate?
Common names?
Social Media Concerns






How do you verify information?
How do you know it is your candidate?
How do you know that your candidate is not
operating online under an assumed identity?
21 states have restricted use of social media checks
Conclusion




Review policies concerning FCRA/ EEOC
Review background screening program to ensure:
 Best practice use of screening program
 Quality reference checks

CRITICAL- Partnering with a Screening Firm that:





Committed to FCRA, Federal/State/ Local Compliance
Provides training/ communication on issues impacting
background screening
NOT just an aggregator of data
Questions?
Mike McCarty
CEO
Safe Hiring Solutions
Danville, IN 46122
317-745-6946
Mike.mccarty@safehiringsolutions.com
www.safehiringsolutions.com

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Warning! How Background Checks Can Get You in Big Trouble

  • 1. Warning! How Background Checks Can Get You in Big Trouble Mike McCarty CEO 317-745-6946 Mike.mccarty@safehiringsolutions.com www.safehiringsolutions.com
  • 2. Presenter Background      Founder/CEO Safe Hiring Solutions Co Founder/ CEO eReferenceCheck Violent Crime Detective Metro Nashville PD 3000 clients Provide violence prevention training/ consulting:        U.S. Dept of Justice U.S. Dept of Defense U.S. Homeland Security Federal Law Enforcement Training Center National Sheriff’s Assoc Indiana Law Enforcement Training Academy Numerous State Attorney General Offices
  • 3. Truth about background screening industry   Highly unregulated Historically low quality product/service      No standard of care Reliance on incomplete databases FCRA provides consumer protection but no standard of care beyond up-to-date information Limit reporting to 7 years Alias names
  • 4. Best Practices in Background Screening Core Criminal Package      SSN Verification National Criminal Database National Sex Offender County Criminal Search Federal Criminal Search Additional Solutions       BMV Records Employment Credit Report Child Abuse Registry Employment Verifications Character Reference Checks eReferenceCheck
  • 5. Due Diligence   Negligent Hiring Doctrine: If an employer hires someone that they either knew or should have known was dangerous or unfit for a position and it was foreseeable that someone could have be harmed then they could be sued for negligent hiring. It is the "should have known" that creates problems for employers. Negligent Retention Doctrine: If employer becomes aware or should have become aware of problems with an employee who demonstrated unfitness and employer takes no corrective action (investigating, reassignment or termination). It is not enough to just screen new hires. Due diligence must be exercised in an ongoing safe workplace program.
  • 6. 4 Hot Button Areas in Background Screening
  • 7. #1 “Ban the Box”    Removes questions on application concerning criminal history Removes valuable integrity tool for employers who compare screening reports against applications Theory   Does NOT:    Ex- offenders being disenfranchised Criminal history preventing opportunity to interview Prevent asking about criminal history during interview Conducting criminal background checks 50 Municipalities/ 9 states have adopted
  • 8. #2 EEOC  EEOC 2012-16 Strategic Plan     Approved 4/25/12 4-1 vote Guidance effective immediately Game plan for the EEOC field offices
  • 9. Guidance replaced:  1987 EEOC Policy Statement regarding conviction records    Zero tolerance policies 3 pronged approach 1990 Policy Guidance on the Consideration of Arrest Records
  • 10. Disparate Impact   Disparate Impact holds that employment practice might be discriminatory & illegal if they have a disproportionate adverse impact on members of a minority group. Prohibits employers from using a “facially neutral” policy that has an adverse impact on a protected class.
  • 11. Facially Neutral  Facially neutral policy:    Burden is on employer to show policy is:    Does NOT appear to be discriminatory on its face; Rather is one that is discriminatory in its application. Job related Consistent with business necessity EEOC interested in who is being denied based on background check
  • 12. Case law…  Green v. MO Pacific Railroad (1977)    Zero tolerance policies discriminatory 3 pronged approach El v. SEPTA    Murder 40 yrs ago Policy no violence 3rd Circuit Ct in favor of SEPTA
  • 13. Old Guidance… Employer could demonstrate Title VII compliance by using 3 factors with background checks: 1. Nature & gravity of crime; 2. Time that has passed since conviction/completion of sentence; and 3. Nature of job held or sought
  • 14. New Guidance Now employers may satisfy Title VII by using internal policy if it is “narrowly tailored”  Targeted screens based on Green Factors ( 3 prongs)  Individualized Assessment
  • 15. Individualized Assessment 1. 2. 3. 4. 5. 6. 7. Facts surrounding conviction (allowing candidate to explain) Number of convictions Age at time of conviction/ release Performed same type of work POST conviction with same or similar employer with no issues Consistency of employment history before & after conviction Rehab efforts (training, education) References
  • 16. Arrest records require further investigating….    Arrest alone should NOT be used to deny employment Certain minority groups arrested at disproportionately higher rates FCRA restricts reporting of arrest records to 7 yrs
  • 17. Challenges to EEOC Freeman Case (8/9/2013) Dallas marketing company EEOC brought disparate impact claim against  Maryland Fed District Court: “ Careful & appropriate use of criminal history information is an important part of employment process of employers through the U.S.”  noted EEOC conducts criminal and credit background checks 
  • 18. State Challenges   7/2013 AL, CO, GA, KS, MT, NE, SC, UT, WV sent objection letters to EEOC 11/4/2013 TX sued EEOC in No. Dist TX   Certain convictions prevent employment in law enforcement, schools etc Compliances cause them to violate state law
  • 19. #3 Fair Credit Reporting Act    Yes it applies even if you don’t use credit info FCRA applies if you pay a 3rd party vendor like SHS Specific requirements:  Disclosure & Authorization (written or electronic) If taking adverse action based in “whole or part” on a background screening report:  Pre-Adverse Action Letter, Copy of Report, Summary of Rights under FCRA  Adverse Action Letter
  • 20. Willful Non- Compliance of FCRA Hunter, et al v. First Transit Inc.  Failed to provide disclosures to applicants BEFORE running background check;  Failed to follow two-step adverse action process when denied employment $5.9 Million Settlement
  • 21. Recent FCRA Lawsuits/ Settlements  Domino’s Pizza $2.5 Million   Running checks without authorization Not providing Pre-Adverse Action information K-Mart $3 Million for FCRA Violations  Walt Disney Company- Pending CRA’s Sued for FCRA Violations  First Choice Screening- Pending  HireRight $2.6 Million- multiple FCRA violations 
  • 22. #4 Social Media Background Checks Be careful….there can be legal implications:    Discrimination- seeing protected information like marital status, age, race, etc. Privacy- Yes even the internet has a reasonable expectation of privacy since most sites require friending Authenticity-How do you know it is your candidate? Common names?
  • 23. Social Media Concerns     How do you verify information? How do you know it is your candidate? How do you know that your candidate is not operating online under an assumed identity? 21 states have restricted use of social media checks
  • 24. Conclusion   Review policies concerning FCRA/ EEOC Review background screening program to ensure:  Best practice use of screening program  Quality reference checks CRITICAL- Partnering with a Screening Firm that:    Committed to FCRA, Federal/State/ Local Compliance Provides training/ communication on issues impacting background screening NOT just an aggregator of data
  • 25. Questions? Mike McCarty CEO Safe Hiring Solutions Danville, IN 46122 317-745-6946 Mike.mccarty@safehiringsolutions.com www.safehiringsolutions.com