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Will Ballesteros
2441 Wailea Ct, Santa Maria, CA 93455
DIRECT: (805) 215 2380
ser_software@yahoo.com
Executive Summary
10 years as an administrator/manager (up to 20 employees) in onsite and virtual environments with an emphasis in
business development including accounting, human resources, sales/negotiation, and product/service development.
Education
B.S. Business Administration, Entrepreneurship, CSU Fresno, CA 2009 (Magna Cum Laude 3.86 GPA)
A.A. Business Administration, Cuesta College, CA 2006 (National Deans List 3.96 GPA)
A.A. Management, Cuesta College, CA 2006 (National Deans List 3.96 GPA)
Work Experience
Apr 2016 to Mission Linen Supply Assistant Production Manager
July 2016 Santa Maria, CA
 Completed a 90-day temp period where I learned the entire plant operations from
running the routes to ensuring daily throughput.
Oct 2014 to PCJL, Inc General Manager
Nov 2015 Santa Maria, CA
 Managed franchise stores including inventory control, scheduling, structuring, and
organizing meetings. Includes daily floor leadership, employee evaluations, hiring,
and inventory management.
 Increase in sales and car count performed within the first year at two different
locations.
July 2013 to ReNew Restoration, Inc. Sales Manager/Estimator
Sept 2014 Santa Maria, CA
 Directed and trained a 10-person team of sales people and estimators.
 Work included responding to emergency situations involving homeowners, and
helping families resolve structural settlements with insurance companies including
writing the work repair orders, finding suitable subcontractors, and ensuring the work
was performed to both the satisfaction of the insurance company and the
homeowner.
 Sales work included upselling customers into remodel projects.
 Company went out of business.
May 2012 to Pro Travel Network, Inc. Administrator
May 2013 Fresno, CA
 Managed a team remotely in the Philippines and India to process commissions daily
for 6,000 agents in the US and Canada. This included working with internal
accounting and various suppliers to ensure throughput for incoming commissions.
 Accepted incoming calls from US and Canadian travel agents to troubleshoot diverse
problems in the following areas: website (CRM), commission inquiries, and account
processing (account initiation, billing, and maintenance).
Nov 2008 to Smart Solar Network, Inc. Principal
June 2013 Clovis, CA
 Completed 100+ home energy audits while working with homeowners in San Joaquin
Valley to improve home energy efficiency.
 Procured work schedules and oversaw jobsite productivity on solar projects.
 Handled responsibilities of managing and generating financial documentation for
partners including balance sheets, profit and loss, income, and cash flow statements.
Skills, and Certification
Type 85 WPM (Certified) and 10 digit keypad
Microsoft Core Office Specialist (Excel, Access, PowerPoint, and Word)
QuickBooks
Sage Masterbuilder
Xactimate
Licensed Home Energy Rater #CCN62995121
References
Steve Nelson, Lead Designer, Halsell Builders – (805) 369-1389
Linda May, Staff Accountant, Lloyd & Eggen, CPA – (805) 462-7133
Mario Esparza, District Manager, PCJL – (805) 680-6697
Anthony Ricci, General Manager, Jiffy Lube – (805) 345-6223

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W. Ballesteros Resume Business Admin 5

  • 1. Will Ballesteros 2441 Wailea Ct, Santa Maria, CA 93455 DIRECT: (805) 215 2380 ser_software@yahoo.com Executive Summary 10 years as an administrator/manager (up to 20 employees) in onsite and virtual environments with an emphasis in business development including accounting, human resources, sales/negotiation, and product/service development. Education B.S. Business Administration, Entrepreneurship, CSU Fresno, CA 2009 (Magna Cum Laude 3.86 GPA) A.A. Business Administration, Cuesta College, CA 2006 (National Deans List 3.96 GPA) A.A. Management, Cuesta College, CA 2006 (National Deans List 3.96 GPA) Work Experience Apr 2016 to Mission Linen Supply Assistant Production Manager July 2016 Santa Maria, CA  Completed a 90-day temp period where I learned the entire plant operations from running the routes to ensuring daily throughput. Oct 2014 to PCJL, Inc General Manager Nov 2015 Santa Maria, CA  Managed franchise stores including inventory control, scheduling, structuring, and organizing meetings. Includes daily floor leadership, employee evaluations, hiring, and inventory management.  Increase in sales and car count performed within the first year at two different locations. July 2013 to ReNew Restoration, Inc. Sales Manager/Estimator Sept 2014 Santa Maria, CA  Directed and trained a 10-person team of sales people and estimators.  Work included responding to emergency situations involving homeowners, and helping families resolve structural settlements with insurance companies including writing the work repair orders, finding suitable subcontractors, and ensuring the work was performed to both the satisfaction of the insurance company and the homeowner.  Sales work included upselling customers into remodel projects.  Company went out of business. May 2012 to Pro Travel Network, Inc. Administrator May 2013 Fresno, CA  Managed a team remotely in the Philippines and India to process commissions daily for 6,000 agents in the US and Canada. This included working with internal accounting and various suppliers to ensure throughput for incoming commissions.  Accepted incoming calls from US and Canadian travel agents to troubleshoot diverse problems in the following areas: website (CRM), commission inquiries, and account processing (account initiation, billing, and maintenance). Nov 2008 to Smart Solar Network, Inc. Principal June 2013 Clovis, CA  Completed 100+ home energy audits while working with homeowners in San Joaquin Valley to improve home energy efficiency.  Procured work schedules and oversaw jobsite productivity on solar projects.  Handled responsibilities of managing and generating financial documentation for partners including balance sheets, profit and loss, income, and cash flow statements.
  • 2. Skills, and Certification Type 85 WPM (Certified) and 10 digit keypad Microsoft Core Office Specialist (Excel, Access, PowerPoint, and Word) QuickBooks Sage Masterbuilder Xactimate Licensed Home Energy Rater #CCN62995121 References Steve Nelson, Lead Designer, Halsell Builders – (805) 369-1389 Linda May, Staff Accountant, Lloyd & Eggen, CPA – (805) 462-7133 Mario Esparza, District Manager, PCJL – (805) 680-6697 Anthony Ricci, General Manager, Jiffy Lube – (805) 345-6223