VoIP, or Voice over Internet Protocol, is a technology that allows users to make voice calls using an Internet connection instead of a regular phone line. It works by converting voice signals into digital data packets that travel over the Internet and are then reconstructed at the other end. There are several VoIP protocols used and many applications that employ VoIP, including Skype. VoIP offers advantages over traditional phone service like lower costs, additional features included for free, and the ability to make calls from any Internet-connected device.