The document summarizes a presentation on visualizing deliberation in participatory urban planning through knowledge mapping and argument mapping. It discusses using technologies like Compendium, FM, and CoPe_it to capture deliberation across different contexts and enable more transparent decision making. Evaluation of case studies found that the approach helped structure deliberation and engage stakeholders, but challenges remain around discretion in classification and managing information complexity.
This document discusses capturing and representing deliberation in participatory planning practices. It explores using digital tools like Compendium, FM, and CoPe_it to capture deliberation across contexts and represent the planning process. The tools were tested in case studies, with positive feedback around their use for reflection, understanding contexts, and giving voice to communities. Challenges included potential discretion in classification and managing increasing information complexity. Future work aims to further engage the public and address issues of power in participatory planning processes.
ICT to evaluate participation in urban planning: remarks from a case study Fr...Beniamino Murgante
This document discusses evaluating participation in urban planning using information and communication technologies (ICT). It begins with an introduction to the topic and then discusses challenges in evaluating participation. ICT can assist in evaluation by supporting participatory processes through tools like email, online forums and social media. However, evaluation requires identifying the goals of online involvement and perspectives to assess from, such as political, technical or social views. The document then describes a case study from Italy called "PartecipaPUG" before concluding.
Who need us? Inquiring into the participatory practices of others and what th...Mariana Salgado
Participatory design methodologies have traditionally focused on activities led by expert practitioners. However, others such as community artists and activists also use similar participatory techniques. This document examines the practices of these other participatory facilitators and identifies both similarities and differences compared to traditional participatory design. Interviews revealed differences in goals, tools, facilitation styles, and documentation practices. However, the document concludes that participatory designers are still needed and should collaborate with and learn from other participatory practitioners to establish more effective and sustained participatory activities.
This document summarizes Alissa Barber Torres' presentation on the use of visual communication in urban planning. It introduces the field of urban planning and discusses how planners must represent communities and futures visually. It describes Torres' research on a regional visioning project in Central Florida that used scenario-based maps to depict preferred futures. Torres' interviews found planners interpreted the scenarios differently. The document concludes by discussing opportunities for technical communicators to work with planners and the public on developing shared understandings of regional visions through visuals, narratives, and other means.
Who needs us? Inquiring about the participatory practices of others and what ...Mariana Salgado
This is a presentation in the conference organized by the European Academy of Design in Paris, France in April, 2015. The presentation is for a paper on the same title that can be also download from my profile in Slideshare. The paper was written with Joanna Saad-Sulonen
A document discusses collaborative e-governance and outlines some key ideas:
1) Collaborative planning processes supported by scientific research tend to create powerful internal networks that can influence policymakers. Participation is different from true collaboration which emphasizes outputs, outcomes, and building social capital.
2) Process thinkers emphasize assessing the performance of collaborative planning by looking at outcomes like social capital, institutional capacity, and innovation rather than just outputs. Science can lead to social outcomes when done collaboratively.
3) Early views of e-governance saw it creating more transparent and cheap interaction between governments and citizens, but the boundaries are messy in reality. Local e-governance studies found poorer cities have more inform
The #btr11 project sought to experiment with social media platforms over 10 months to improve knowledge exchange between researchers and other groups. It held online and in-person events, built an online discussion space, and used Twitter to engage approximately 45,000 people. An evaluation found that the project helped participants better understand which platforms engage different audiences and increased understanding of Below the Radar research, but was less successful in building ongoing engagement around the research issues. Key lessons included choosing dissemination versus discussion strategies, testing different platforms, and developing trust with target communities. Risks included discussions not aligning with goals and participants feeling challenged online.
The document discusses a PhD research project that aims to understand how information communication technologies (ICT) influence the social networks of collaborative organizations and the diffusion of collaborative services. The research will involve three stages: 1) case studies of existing collaborative services on digital platforms, 2) participation in design projects for sustainable local development, and 3) design and application of a service design tool. The goal is to design a tool to help develop solutions that enable sustainable local development.
This document discusses capturing and representing deliberation in participatory planning practices. It explores using digital tools like Compendium, FM, and CoPe_it to capture deliberation across contexts and represent the planning process. The tools were tested in case studies, with positive feedback around their use for reflection, understanding contexts, and giving voice to communities. Challenges included potential discretion in classification and managing increasing information complexity. Future work aims to further engage the public and address issues of power in participatory planning processes.
ICT to evaluate participation in urban planning: remarks from a case study Fr...Beniamino Murgante
This document discusses evaluating participation in urban planning using information and communication technologies (ICT). It begins with an introduction to the topic and then discusses challenges in evaluating participation. ICT can assist in evaluation by supporting participatory processes through tools like email, online forums and social media. However, evaluation requires identifying the goals of online involvement and perspectives to assess from, such as political, technical or social views. The document then describes a case study from Italy called "PartecipaPUG" before concluding.
Who need us? Inquiring into the participatory practices of others and what th...Mariana Salgado
Participatory design methodologies have traditionally focused on activities led by expert practitioners. However, others such as community artists and activists also use similar participatory techniques. This document examines the practices of these other participatory facilitators and identifies both similarities and differences compared to traditional participatory design. Interviews revealed differences in goals, tools, facilitation styles, and documentation practices. However, the document concludes that participatory designers are still needed and should collaborate with and learn from other participatory practitioners to establish more effective and sustained participatory activities.
This document summarizes Alissa Barber Torres' presentation on the use of visual communication in urban planning. It introduces the field of urban planning and discusses how planners must represent communities and futures visually. It describes Torres' research on a regional visioning project in Central Florida that used scenario-based maps to depict preferred futures. Torres' interviews found planners interpreted the scenarios differently. The document concludes by discussing opportunities for technical communicators to work with planners and the public on developing shared understandings of regional visions through visuals, narratives, and other means.
Who needs us? Inquiring about the participatory practices of others and what ...Mariana Salgado
This is a presentation in the conference organized by the European Academy of Design in Paris, France in April, 2015. The presentation is for a paper on the same title that can be also download from my profile in Slideshare. The paper was written with Joanna Saad-Sulonen
A document discusses collaborative e-governance and outlines some key ideas:
1) Collaborative planning processes supported by scientific research tend to create powerful internal networks that can influence policymakers. Participation is different from true collaboration which emphasizes outputs, outcomes, and building social capital.
2) Process thinkers emphasize assessing the performance of collaborative planning by looking at outcomes like social capital, institutional capacity, and innovation rather than just outputs. Science can lead to social outcomes when done collaboratively.
3) Early views of e-governance saw it creating more transparent and cheap interaction between governments and citizens, but the boundaries are messy in reality. Local e-governance studies found poorer cities have more inform
The #btr11 project sought to experiment with social media platforms over 10 months to improve knowledge exchange between researchers and other groups. It held online and in-person events, built an online discussion space, and used Twitter to engage approximately 45,000 people. An evaluation found that the project helped participants better understand which platforms engage different audiences and increased understanding of Below the Radar research, but was less successful in building ongoing engagement around the research issues. Key lessons included choosing dissemination versus discussion strategies, testing different platforms, and developing trust with target communities. Risks included discussions not aligning with goals and participants feeling challenged online.
The document discusses a PhD research project that aims to understand how information communication technologies (ICT) influence the social networks of collaborative organizations and the diffusion of collaborative services. The research will involve three stages: 1) case studies of existing collaborative services on digital platforms, 2) participation in design projects for sustainable local development, and 3) design and application of a service design tool. The goal is to design a tool to help develop solutions that enable sustainable local development.
This presentation consists of the storyboard of our CSCW2012 video submission. In the video's storiboard we demonstrate the practical application of research on human and machine annotation of online documents to support reflective reading and collective sensemaking of online documents. We present an innovative research prototype which integrate a discourse analysis software (XIP) with our Cohere Web Annotation and Knowledge-Mapping tool. We visualize an interactive scenario of use of the two integrated technologies in a unique user experience. This dynamic scenario will give an inspiring vision of future CSCW systems, which machine and human intelligence are combined to enhance reasoning power.
The Decision-making Process, make it your competitive advantageRon McFarland
How good is your company’s decision-making process? In term of making the right decisions quickly and executing fast, how competitive are you? I researched processes to improve on this sometime back and made a presentation on it and presented it in Japanese several times. Have a look at this English version of that presentation. I hope it is helpful and generates some ideas.
The document discusses decision making and various aspects of the decision making process. It defines decision as a choice between two or more alternatives. Decision making is described as the cognitive process of selecting an action from various options. The eight step decision making process is then outlined, including identifying the problem, criteria, alternatives, analysis, selection, implementation, and evaluation. Finally, the document provides an example case study of a business owner going through the decision making process to select the most effective advertising source to promote their new firm.
This document discusses decision making and decision making processes. It defines decision making as choosing between two or more alternatives. The decision making process involves identifying the problem, criteria, weighting criteria, developing alternatives, choosing an alternative, implementing it, and evaluating the decision. There are two types of decisions - programmed decisions which are routine, and non-programmed decisions which are unusual situations. The document also summarizes classical, administrative, and Herbert Simon models of decision making.
ReadySetPresent (Decision Making PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Successful and effective strategic decision making is a guarantee to increase productivity in every workplace. Decision Making PowerPoint Presentation Content slides include topics such as: the 6 C’s of decision making, inherent personal and system traps, 10+ slides on decision trees, 10+ slides on decision making methods and tips, 4 slides on the GOR approach to decision making, 8 slides on common pitfalls in decision making, 4 slides on effective strategies in making decisions, 35+ slides on the 8 major decision making traps and how to effectively minimize each, 7 slides on different decision making perspectives, 25 slides on the 3 different types of analysis (grid analysis – paired comparison analysis, and cost/benefit analysis), 4 slides on utilizing planning and overarching questions, 4 modes of decision making and 6 factors in decision making and more!
The document discusses various aspects of decision making. It defines decision making as choosing one alternative from among options. It describes the decision making process as recognizing the need for a decision, identifying alternatives, choosing the best option, and implementing it. Decision making can occur under certainty, risk, or uncertainty. Rational models of decision making propose a logical, step-by-step process while behavioral models recognize limitations and biases that influence decisions. Political forces, intuition, escalation of commitment, risk tolerance, and ethics also shape organizational decision making.
De Liddo - ODET 2010: Online Deliberation Emerging Tools Workshop Anna De Liddo
Presentation for ODET 2010: Online Deliberation Emerging Tools (Leeds, 30 June), a workshop co-located with the Fourth International Conference on Online Deliberation (30 June–2 July, 2010).
The document summarizes a PhD student's research on developing a Debate Dashboard to reduce the barriers to adoption of online argument mapping tools. The Dashboard would provide three types of visual feedback on conversations to users: details on participants, how users interact, and the generated content. This feedback aims to decrease the cognitive effort required for users and make the benefits of argument mapping tools more apparent. An initial prototype of the Dashboard will be designed by integrating selected visualization tools and tested through expert interviews and a user survey.
An ecosystem consists of projects that interact and collaborate with each other through shared goals, team members, customers, technology or value chains. Projects within an ecosystem maintain autonomy but also benefit from synergies. Modern communication technologies have reduced barriers to collaboration, making it more efficient to organize resources through collaboration to achieve larger goals. Ecosystems can support groups of organizations in learning from each other through shared infrastructure and exploring mutually beneficial ways of working together at low cost. This increased success and reduced risk for investors.
An Efficient And Scalable Meeting Minutes Generation And Presentation TechniqueDaniel Wachtel
This document summarizes research on developing an efficient and scalable system for generating and presenting meeting minutes. Key points:
1) The researchers created a web-based software that allows participants to take notes dynamically on an interactive whiteboard during meetings. Snapshots of the whiteboard are saved over time to create visual minutes.
2) A study found this approach reduced the time spent approving and distributing minutes compared to traditional note-taking. It also greatly reduced the time needed for new participants to understand past discussions.
3) Future work could involve testing the approach with distributed meetings using software that supports visual/audio communication between remote locations.
The challenges posed by the complexity of our times requires the Design discipline to understand the many complex relationships behind the social, business, technology and territory dimensions of each project. Such nature of complex systems lays not only inside design projects, but also inside the design processes that generate them, and the ability of organizing them through meta-design approaches is becoming strategic. Since the turn of the century, the design discipline has increasingly moved its scope from single users to local and online communities, from isolated projects to system of solutions. This shift has brought researchers and practitioners to investigate tools and strategies to enable mass- scale interactions by adopting several models and tools coming from software development and web-based technologies: Open Source, P2P, DDD (Diffuse, Distributed, and Decentralized) systems. This influence has matured over the years, and if we observed in the past how such systemic models can be applied in the design practice (part 1), we are facing now a new phase where Design will have an increasing role in enabling such systems through the analysis, visualization and design of their collaborative tools, platforms, processes and organizations (part 2). This scope falls into the Meta-Design domain, where designers build environments for the collaborative design of open processes and their resulting organizations (part 3). In this paper, we address this phenomena by elaborating the Open Meta-Design framework (part 4), that provides a way for designing open, collaborative and distributed processes (including those in the professional design domain). The paper positions the framework among current meta-design and design approaches and develops its features of modeling, analysis, management and visualization of processes. This framework is based on four dimensions: conceptual (describing the philosophy, context and limitations of the approach), data (describing the ontology of design processes), design (visualizing designing processes) and software (managing the connections between the ontology and the visualization, the data and design dimensions). We believe that such a framework could potentially facilitate the participation and the creation of open, collaborative and distributed processes, enabling therefore more relevant interactions for communities. As a conclusion, the paper provides a roadmap for developing and testing the Open Meta-Design framework, and therefore evaluating its relevance in supporting complex projects (part 5).
The document summarizes an approach using hypermedia and web annotation technologies to enhance public participation in urban planning and decision making. It discusses using these technologies to make deliberations more persistent, coherent, and participatory. Two research strands are described: 1) Improving transparency by recording deliberations digitally to make them accessible for later interrogation and informing decisions; and 2) Empowering community voices and ideas by developing a "virtual agora" for open public policy discussions. Two prototypical tools, Compendium and Cohere, are presented as supporting moderated versus open deliberation models.
Top UX designers meet to solve social challenges. They created Discovery Station, a tool to capture ethnographic data at conferences and share it virtually. It allows conference attendees to gather photos, audio, video and text on any device. The tool organizes this content so participants can find and discuss ideas. It also lets remote audiences engage by viewing and commenting on public content. The designers created personas, identified tasks, developed principles and designed conceptual wireframes for Discovery Station.
Personal dashboards for individual learning and project awareness in social s...Wolfgang Reinhardt
The document discusses the concept and implementation of personal dashboards within the eCopSoft collaborative development environment. It aims to enhance awareness, learning, and coordination for developers working on multiple projects. There are three types of dashboards proposed: 1) a community dashboard, 2) a project dashboard, and 3) a my-eCopSoft dashboard for individual users. The dashboards will combine and display data from different eCopSoft tools and projects through customizable "pods". This will provide developers with an integrated view of their work across multiple teams and contexts.
Argument Visualization For EParticipation Towards A Research Agenda And Prot...Amy Cernava
This document outlines a research agenda to develop an argument visualization tool (AVT) to support online deliberation and eParticipation. It discusses the need for such a tool based on challenges in current eParticipation and argument visualization. These include making large amounts of online discussion comprehensible, supporting rational policymaking, and improving usability of argument maps. The document proposes that the AVT could help address these issues by enabling navigation of arguments in consultation documents. It presents initial design considerations for the AVT and identifies key research questions around how stakeholders might use such a tool in the policy process.
1. The document discusses a design study exploring the relationship between knowledge maturing and social learning, specifically looking at how ontology maturing relates to collaborative learning dialogues.
2. It proposes a "mashup" that combines an ontology development tool called SOBOLEO with a dialogue game platform called InterLoc to allow users to have structured discussions about developing and refining ontologies.
3. A hypothetical example is described where a career advisor could use the mashup to research labor market information with a client, facilitating knowledge acquisition and refinement through collaborative dialogue.
A Shared Data Format For Describing Collaborative Design Processes @ Cumulus ...Massimo Menichinelli
This document proposes a shared data format for describing collaborative design processes. It discusses the need for such a format given the blurring boundaries between professional and amateur designers. Existing approaches to documenting design processes are reviewed, including considering design as a process, organization, documentation, production or artifact. A proposed data format is outlined based on an activity theory ontology describing design as a set of activities and possible dialogues. The format aims to facilitate modeling, analysis, management and visualization of collaborative design processes.
Designing for knowledge maturing: from knowledge driven software to supportin...Andreas Schmidt
Software engineering has been transformed in recent years by understanding the interaction with customers and the target context as an ongoing learning process. Responsiveness to change and user-centered design have been the consequences. In a similar way, knowledge and ontology engineering are undergoing fundamental changes to acknowledge the fact that they are part of a collective knowledge maturing process. We explore three examples: (i) social media based competence management in career guidance, (ii) ontology-centered reflection in multi-professional environments in palliative care, and (iii) aligning individual mindlines in pratice networks of General Practitioners. Based on these, we extract four levels of designing for knowledge maturing and associated technical implementations. This shows that future technology support should especially target facilitation of self-organized, but tool-mediated knowledge development processes, where, e.g., workplace learning analytics can play a prominent role
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09Gayle Underwood
The Webscope wiki technology was employed by an international team of practitioners of the science of Structured Dialogic Design (SDD), who worked together from eight different countries located around the world towards discovering the roadblocks facing President Barack Obama in realizing his vision of a bottom-up democracy for the people of the United States of America
The document discusses frameworks for balancing hardware and software approaches to sustainable agricultural water management. It proposes that capacity development requires a balanced set of knowledge management and capacity building interventions beyond just training. It also presents two frameworks - the 4B framework for facilitating cooperation among stakeholders and the WICKS framework for facilitating information sharing and communication in water projects.
The document discusses the goals and challenges of the ESSENCE project, which aims to develop online tools to facilitate structured analysis and dialogue around global issues like climate change. It notes that while argument mapping tools exist, they can be difficult for most users and lack incentives for both creation and use of arguments. The document advocates taking a socio-technical systems approach to develop tool systems tailored to specific collaborative communities, by understanding user goals, roles, and collaboration patterns in their unique context of use.
This presentation consists of the storyboard of our CSCW2012 video submission. In the video's storiboard we demonstrate the practical application of research on human and machine annotation of online documents to support reflective reading and collective sensemaking of online documents. We present an innovative research prototype which integrate a discourse analysis software (XIP) with our Cohere Web Annotation and Knowledge-Mapping tool. We visualize an interactive scenario of use of the two integrated technologies in a unique user experience. This dynamic scenario will give an inspiring vision of future CSCW systems, which machine and human intelligence are combined to enhance reasoning power.
The Decision-making Process, make it your competitive advantageRon McFarland
How good is your company’s decision-making process? In term of making the right decisions quickly and executing fast, how competitive are you? I researched processes to improve on this sometime back and made a presentation on it and presented it in Japanese several times. Have a look at this English version of that presentation. I hope it is helpful and generates some ideas.
The document discusses decision making and various aspects of the decision making process. It defines decision as a choice between two or more alternatives. Decision making is described as the cognitive process of selecting an action from various options. The eight step decision making process is then outlined, including identifying the problem, criteria, alternatives, analysis, selection, implementation, and evaluation. Finally, the document provides an example case study of a business owner going through the decision making process to select the most effective advertising source to promote their new firm.
This document discusses decision making and decision making processes. It defines decision making as choosing between two or more alternatives. The decision making process involves identifying the problem, criteria, weighting criteria, developing alternatives, choosing an alternative, implementing it, and evaluating the decision. There are two types of decisions - programmed decisions which are routine, and non-programmed decisions which are unusual situations. The document also summarizes classical, administrative, and Herbert Simon models of decision making.
ReadySetPresent (Decision Making PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Successful and effective strategic decision making is a guarantee to increase productivity in every workplace. Decision Making PowerPoint Presentation Content slides include topics such as: the 6 C’s of decision making, inherent personal and system traps, 10+ slides on decision trees, 10+ slides on decision making methods and tips, 4 slides on the GOR approach to decision making, 8 slides on common pitfalls in decision making, 4 slides on effective strategies in making decisions, 35+ slides on the 8 major decision making traps and how to effectively minimize each, 7 slides on different decision making perspectives, 25 slides on the 3 different types of analysis (grid analysis – paired comparison analysis, and cost/benefit analysis), 4 slides on utilizing planning and overarching questions, 4 modes of decision making and 6 factors in decision making and more!
The document discusses various aspects of decision making. It defines decision making as choosing one alternative from among options. It describes the decision making process as recognizing the need for a decision, identifying alternatives, choosing the best option, and implementing it. Decision making can occur under certainty, risk, or uncertainty. Rational models of decision making propose a logical, step-by-step process while behavioral models recognize limitations and biases that influence decisions. Political forces, intuition, escalation of commitment, risk tolerance, and ethics also shape organizational decision making.
De Liddo - ODET 2010: Online Deliberation Emerging Tools Workshop Anna De Liddo
Presentation for ODET 2010: Online Deliberation Emerging Tools (Leeds, 30 June), a workshop co-located with the Fourth International Conference on Online Deliberation (30 June–2 July, 2010).
The document summarizes a PhD student's research on developing a Debate Dashboard to reduce the barriers to adoption of online argument mapping tools. The Dashboard would provide three types of visual feedback on conversations to users: details on participants, how users interact, and the generated content. This feedback aims to decrease the cognitive effort required for users and make the benefits of argument mapping tools more apparent. An initial prototype of the Dashboard will be designed by integrating selected visualization tools and tested through expert interviews and a user survey.
An ecosystem consists of projects that interact and collaborate with each other through shared goals, team members, customers, technology or value chains. Projects within an ecosystem maintain autonomy but also benefit from synergies. Modern communication technologies have reduced barriers to collaboration, making it more efficient to organize resources through collaboration to achieve larger goals. Ecosystems can support groups of organizations in learning from each other through shared infrastructure and exploring mutually beneficial ways of working together at low cost. This increased success and reduced risk for investors.
An Efficient And Scalable Meeting Minutes Generation And Presentation TechniqueDaniel Wachtel
This document summarizes research on developing an efficient and scalable system for generating and presenting meeting minutes. Key points:
1) The researchers created a web-based software that allows participants to take notes dynamically on an interactive whiteboard during meetings. Snapshots of the whiteboard are saved over time to create visual minutes.
2) A study found this approach reduced the time spent approving and distributing minutes compared to traditional note-taking. It also greatly reduced the time needed for new participants to understand past discussions.
3) Future work could involve testing the approach with distributed meetings using software that supports visual/audio communication between remote locations.
The challenges posed by the complexity of our times requires the Design discipline to understand the many complex relationships behind the social, business, technology and territory dimensions of each project. Such nature of complex systems lays not only inside design projects, but also inside the design processes that generate them, and the ability of organizing them through meta-design approaches is becoming strategic. Since the turn of the century, the design discipline has increasingly moved its scope from single users to local and online communities, from isolated projects to system of solutions. This shift has brought researchers and practitioners to investigate tools and strategies to enable mass- scale interactions by adopting several models and tools coming from software development and web-based technologies: Open Source, P2P, DDD (Diffuse, Distributed, and Decentralized) systems. This influence has matured over the years, and if we observed in the past how such systemic models can be applied in the design practice (part 1), we are facing now a new phase where Design will have an increasing role in enabling such systems through the analysis, visualization and design of their collaborative tools, platforms, processes and organizations (part 2). This scope falls into the Meta-Design domain, where designers build environments for the collaborative design of open processes and their resulting organizations (part 3). In this paper, we address this phenomena by elaborating the Open Meta-Design framework (part 4), that provides a way for designing open, collaborative and distributed processes (including those in the professional design domain). The paper positions the framework among current meta-design and design approaches and develops its features of modeling, analysis, management and visualization of processes. This framework is based on four dimensions: conceptual (describing the philosophy, context and limitations of the approach), data (describing the ontology of design processes), design (visualizing designing processes) and software (managing the connections between the ontology and the visualization, the data and design dimensions). We believe that such a framework could potentially facilitate the participation and the creation of open, collaborative and distributed processes, enabling therefore more relevant interactions for communities. As a conclusion, the paper provides a roadmap for developing and testing the Open Meta-Design framework, and therefore evaluating its relevance in supporting complex projects (part 5).
The document summarizes an approach using hypermedia and web annotation technologies to enhance public participation in urban planning and decision making. It discusses using these technologies to make deliberations more persistent, coherent, and participatory. Two research strands are described: 1) Improving transparency by recording deliberations digitally to make them accessible for later interrogation and informing decisions; and 2) Empowering community voices and ideas by developing a "virtual agora" for open public policy discussions. Two prototypical tools, Compendium and Cohere, are presented as supporting moderated versus open deliberation models.
Top UX designers meet to solve social challenges. They created Discovery Station, a tool to capture ethnographic data at conferences and share it virtually. It allows conference attendees to gather photos, audio, video and text on any device. The tool organizes this content so participants can find and discuss ideas. It also lets remote audiences engage by viewing and commenting on public content. The designers created personas, identified tasks, developed principles and designed conceptual wireframes for Discovery Station.
Personal dashboards for individual learning and project awareness in social s...Wolfgang Reinhardt
The document discusses the concept and implementation of personal dashboards within the eCopSoft collaborative development environment. It aims to enhance awareness, learning, and coordination for developers working on multiple projects. There are three types of dashboards proposed: 1) a community dashboard, 2) a project dashboard, and 3) a my-eCopSoft dashboard for individual users. The dashboards will combine and display data from different eCopSoft tools and projects through customizable "pods". This will provide developers with an integrated view of their work across multiple teams and contexts.
Argument Visualization For EParticipation Towards A Research Agenda And Prot...Amy Cernava
This document outlines a research agenda to develop an argument visualization tool (AVT) to support online deliberation and eParticipation. It discusses the need for such a tool based on challenges in current eParticipation and argument visualization. These include making large amounts of online discussion comprehensible, supporting rational policymaking, and improving usability of argument maps. The document proposes that the AVT could help address these issues by enabling navigation of arguments in consultation documents. It presents initial design considerations for the AVT and identifies key research questions around how stakeholders might use such a tool in the policy process.
1. The document discusses a design study exploring the relationship between knowledge maturing and social learning, specifically looking at how ontology maturing relates to collaborative learning dialogues.
2. It proposes a "mashup" that combines an ontology development tool called SOBOLEO with a dialogue game platform called InterLoc to allow users to have structured discussions about developing and refining ontologies.
3. A hypothetical example is described where a career advisor could use the mashup to research labor market information with a client, facilitating knowledge acquisition and refinement through collaborative dialogue.
A Shared Data Format For Describing Collaborative Design Processes @ Cumulus ...Massimo Menichinelli
This document proposes a shared data format for describing collaborative design processes. It discusses the need for such a format given the blurring boundaries between professional and amateur designers. Existing approaches to documenting design processes are reviewed, including considering design as a process, organization, documentation, production or artifact. A proposed data format is outlined based on an activity theory ontology describing design as a set of activities and possible dialogues. The format aims to facilitate modeling, analysis, management and visualization of collaborative design processes.
Designing for knowledge maturing: from knowledge driven software to supportin...Andreas Schmidt
Software engineering has been transformed in recent years by understanding the interaction with customers and the target context as an ongoing learning process. Responsiveness to change and user-centered design have been the consequences. In a similar way, knowledge and ontology engineering are undergoing fundamental changes to acknowledge the fact that they are part of a collective knowledge maturing process. We explore three examples: (i) social media based competence management in career guidance, (ii) ontology-centered reflection in multi-professional environments in palliative care, and (iii) aligning individual mindlines in pratice networks of General Practitioners. Based on these, we extract four levels of designing for knowledge maturing and associated technical implementations. This shows that future technology support should especially target facilitation of self-organized, but tool-mediated knowledge development processes, where, e.g., workplace learning analytics can play a prominent role
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09Gayle Underwood
The Webscope wiki technology was employed by an international team of practitioners of the science of Structured Dialogic Design (SDD), who worked together from eight different countries located around the world towards discovering the roadblocks facing President Barack Obama in realizing his vision of a bottom-up democracy for the people of the United States of America
The document discusses frameworks for balancing hardware and software approaches to sustainable agricultural water management. It proposes that capacity development requires a balanced set of knowledge management and capacity building interventions beyond just training. It also presents two frameworks - the 4B framework for facilitating cooperation among stakeholders and the WICKS framework for facilitating information sharing and communication in water projects.
The document discusses the goals and challenges of the ESSENCE project, which aims to develop online tools to facilitate structured analysis and dialogue around global issues like climate change. It notes that while argument mapping tools exist, they can be difficult for most users and lack incentives for both creation and use of arguments. The document advocates taking a socio-technical systems approach to develop tool systems tailored to specific collaborative communities, by understanding user goals, roles, and collaboration patterns in their unique context of use.
OpenKollab is a social venture that aims to connect projects to solve social problems through building open collaboration ecosystems. It operates as a virtual organization providing ecosystem development consulting services and managing an ecosystem pooled fund. Its goals are to build technology platforms, mature ecosystems around issues like climate change, and early-stage ecosystems in fields like distributed manufacturing and local foods. Revenue comes from consulting fees and fund management. OpenKollab communicates through blogs, wikis and online groups to participate in ecosystems and drive collaboration.
OpenKollab is a social venture that aims to connect projects to solve social problems through building open collaboration ecosystems. It operates as a virtual organization providing ecosystem development consulting services and managing an ecosystem pooled fund. Its goals are to build technology platforms, mature ecosystems around issues like climate change, and early-stage ecosystems in fields like distributed manufacturing and local foods. Revenue comes from consulting fees and fund management. OpenKollab communicates through blogs, wikis and online groups to participate in ecosystems and drive collaboration to solve massive social challenges at scale.
Webcast For The American Town Planning AssociationCollabforge
Dr Mark Elliott is Director and founder of Collabforge. As chief consultant for Collabforge, Mark has successfully designed and managed a range of high profile projects working closely with clients in a highly versatile and collaborative capacity.
Social innovation research on coworking clusters
Develops a new model of entrepreneurship and social innovation by favouring cooperation and operational bridging between public actors, universities, training centres and "mainstream" clusters together with civil society.
Similar to Visualizing Deliberation to Enable Transparent Decision Making in Participatory Urban Planning (20)
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
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Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
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Visualizing Deliberation to Enable Transparent Decision Making in Participatory Urban Planning
1. Visualizing Information in Complex Environments
Joint ASSYSY - FutureICT meeting
(Torino, 17-18 Nov 2011)
Visualizing Deliberation
to Enable Transparent Decision Making
in Participatory Urban Planning
Anna De Liddo
Knowledge Media Institute
Open University, UK
a.deliddo@open.ac.uk
2. Approach
We investigate different aspects and issues of Public Participation in Urban
Planning and Decision-Making focusing on the key role of:
ü knowledge and argument mapping
ü deliberation practice, tracking and representation
to enable more effective policy communication and public
participation.
We look at Hypermedia discourse technologies to help move us from
a deliberation process which is often ephemeral, ill-structured and
disempowering, to deliberation which is persistent, more coherent and
participatory.
3. The Problem
Participatory
Planning is a collaborative
governance practice involving
institutional and non-
institutional stakeholders in a
collaborative process of
deliberation in order to:
ü build multiple views of
problems and resources
ü achieve better informed and
shared decisions
…it is ifficult tracing the
intense process of
information and
knowledge exchange
and production…
…converts into a loss of
transparency and
accountability of the
Decision Making Process itself.
4. Objective
We investigate the role of deliberation in participatory planning, with a
specific emphasis on making participatory design decisions,
therefore focusing non just on debating alternatives but also on making
collaborative decisions (decisional power closer to the community).
The challenge for the planner is then to support deliberation by
capturing and representing results of diverse planning conversations into a
unique and coherent deliberation process, in which it is made clear what
voices have been listened to, in which social context, and how they affect the
deliberation process toward planning decisions.
6. Formal Informal
Planning VS Planning
Arenas Arenas
7. Can the normally ephemeral
deliberation process be made
tangible as an object for critique
and reflection?
The core of our work is to understand how this deliberation
process can be captured and visualized using digital tools
in appropriate ways, and to understand the practices and
skillsets that this requires.
8. Capturing deliberation
The first issue: Where does deliberation happen?
ü Deliberation across planning tasks: reusing the products of deliberation in
one context, in other planning phases;
ü deliberation across communication time: enabling synchronous and
asynchronous communication in the same deliberation process;
ü Deliberation across communication modes: enabling both co-located and
dispersed stakeholders to be involved in planning discussion;
ü Deliberation across communication environments: enabling integration
between online and offline deliberation spaces;
9. FM<->Compendium<->CoPe_it!
Eenable the the integration of the captured information in a whole and coherent
information flow which shapes the history of the whole deliberation process.
10. San Pietro Piturno: A Participatory Planning Process carried out by
Engineers Without Frontiers (I.S.F.) (association for social promotion of cooperation
and development) within the community of San Pietro Piturno (Southern Italy)
11. Compendium
“it’s like Excel, but for knowledge”
http://compendium.open.ac.uk/institute
Compendium: a sensemaking tool to map and
manage deliberation
Compendium is a hypermedia and sensemaking tool that we used as a
Knowledge Management system to store, structure and represent deliberation
contents, so as to capture, index, and visualize the issues, options and
arguments generated.
An information architecture has been specifically designed to represent
deliberation as hypermedia knowledge maps. In this architecture, information
units are contributions by stakeholders during deliberation.
Each contribution is represented as a node in the hypermedia database, and is
indexed according to 5 key descriptors of the deliberation process, which are
organized coherently against five dimensions of participatory planning
processes: social, argumentative, spatial, temporal and project
oriented/causal.
12. The Information Architecture
Social Dimension
Argumentative Dimension
Temporal Dimension
Spatial Dimension
Project Oriented Dimension
13. By modeling the five views of the deliberation process as a hypermedia
space, Compendium provides a multidimensional repository for
the deliberation process, organized in content and context sub-
repositories, in which every actor s statement can be explored according
with its social, dialogical, spatial, temporal and causal-argumentative
context.
Compendium demo…
20. Improving transparency in
deliberation capture and
representation
We presented results of the post-hoc analysis of meetings videos in which a
knowledge engineer extracted images, information, and knowledge claims
transcribing and editing the videos and then structured these data in the
hypermedia database.
This operation introduces a relevant level of discretion.
The integration between Compendium and FM tries to solve this problem.
Video of meetings can be annotated on the fly during the meeting with FM and
then annotations can be imported in Compendium hypermedia database.
21. FM for video recording and
annotation in face-to-face meeting
23. Compendium – FM integration
In Compendium environment, FM-videos annotations are converted in indexes
to the video-replay and are used as references for the knowledge claims and
concepts.
In this way, when navigating the meeting contents, users can replay the
meeting pointing to the moment in which the specific claim has been done. This
feature is a powerful enhancement to capturing deliberation because it makes
the deliberation process fully transparent.
The integration enables:
ü to represent and reconstruct the deliberation process memory
ü to allow the planning team to navigate and reuse the contents of those
meetings
ü to allow video annotation both for at distance an face-to face- meetings.
24. Asynchronous
online deliberation:
Compendium-CoPe_it! integration
Traditional methods of deliberation and public participation normally require
face-to-face, synchronous interaction between citizens, planners and decision
makers.
Asynchronous online deliberation platforms may, at least for
those comfortable with the internet, reduce the costs of participation while
enlarging the participation base.
We therefore integrated the offline Compendium tool with CoPe_it!, a web-
based tool supporting collaborative argumentation and decision-making in
online communities of practice
(Karacapilidis and Tzagarakis 2007).
26. Evaluation
Three case studies have been briefly described in which Compendium, FM
and CoPe_it! were proof tested to capture deliberation around different
planning activities.
27. Case Studies
The main aims of the case studies were:
ü to test the information structure and deliberation contents taxonomy and how
effective it is to reconstruct and represent the deliberation process;
ü To test the usability of the three technologies
ü To test the effectiveness of the deliberation process memory system, that is to
say: how easy is for users to extract relevant information from the hypermedia
database to solve specific tasks.
Evaluation data was gathered from three sources:
ü Semi-structured interviews with representatives at different organizational
levels (community, technical and political) including an NGO, Decision Makers,
Institutions and Spatial Planners
ü Lab-based observations: Behavioral observations of two pairs, plus four
individuals planning experts exploring the Compendium system,
ü Questionnaires: issued to planning students
28. Evaluation Results:
potentials and challenges for
participatory planning
ü Enthusiastic reaction from ISF: “We’d like to use the system as a
memory system for our organization to remember best practices and
mistakes”.
ü The knowledge structure was able to support multiple strategies of
exploration. Users demonstrated that it was straightforward to discover
and infer the role of tags and icons by simply exploring the system.
ü None of the encountered usability problems can be ascribed to the
software (Compendium), but rather depend on:
- user’s capability and attitude toward the task, and
- knowledge manager’s skills in issue mapping
29. Evaluation Results:
potentials
ü A system for reflection and understanding and not for getting
answer: A tool to understand the wider social and spatial context of
deliberation
ü A tool of inquiry and as such they suggest using it to discuss with
the community about design alternatives and possible problems
solutions; it offers a different way to give voice to people that would
not have one otherwise
ü A tool for monitoring and evaluating planning performances in
terms of degree of knowledge base used, fulfilment of community
demand, identification of excluded voices
30. Evaluation Results:
challenges
Discretional Classification:
ü a general concern that the classification of claims is discretional and
entrusted to “the expert planner”. This opens the possibility of
misinterpreting stakeholders’ intentions or meanings, or prematurely
framing the problem setting by narrowing free concept interpretation.
ü Once the platform moves to the web, a ‘folksonomic’ social
tagging approach could be provided to ensure that classification is
open to all, or to appointed stakeholders, as negotiated within the
project.
31. Evaluation Results:
challenges
Growing of Information Complexity: How to Select
Relevant Information and Knowledge
The risk is to reduce too much the grain of the information to trace and
then to augment the amount of information and knowledge fragments to
interpret and manage
This makes such a detailed remembering not only useless but also
counterproductive
Future efforts needs to be devoted to explore methods to screen
between relevant knowledge to trace and the “noise” which just need to
be forgotten in order to focus our attention on what matter in the specific
moment and for the specific people involved
33. The techno-political olnet.org
problem of Democracy
What are the skills, methods and
tools to facilitate inclusive
Compendium deliberation processes ?
How do we build a collective
voice without the need of
intermediation?
34. Two Research Strands
ü Improving transparency:
Supporting deliberation capturing and Visualization
By recording deliberation and discourse digitally to make it possible to
interrogate later on and use deliberation contents to actively inform decision
making
ü Empowering Community voices and ideas:
Facilitating Open Public Inquiry and Collective Intelligence
By developing a virtual agora for open inquiry on common policy issues
35. cohere.open.ac.uk
Watch the demo video at: http://www.youtube.com/watch?v=Fcn2ab9PYo4
Watch the Open Deliberation model video at: http://www.youtube.com/watch?v=vthygbKA2Mg
36. To Communicate and Analyze Public Debate
Visit http://www.youtube.com/watch?v=WPF64UXFER0&feature=youtu.be&hd=1 to
watch the demo movie
37. NASA e-science field trials
Simulated distributed Mars-Earth planning and data analysis tools
for Mars Habitat field trial in Utah desert, supported from US+UK
www.kmi.open.ac.uk/projects/coakting/nasa
37
38. Issue/concept mapping
Mapping the ideas, themes
and arguments in a complex
debate (Iraq)
An overview map of pro-
invasion authors
www.kmi.open.ac.uk/projects/compendium/iraq
38
39. Issue/concept mapping
Detailed argument map of
an author’s article
www.kmi.open.ac.uk/projects/compendium/iraq
39
40. Articles, books, news, movies,
software, user/developer community…
Compendium
Institute
Many thanks
http://projects.kmi.open.ac.uk/hyperdiscourse Anna De Liddo
41. References for Compendium and Cohere:
Semantic Web Annotation and Knowledge
Mapping
¤ De Liddo, A., Sándor, Á .,Buckingham Shum, S., Contested Collective Intelligence: Rationale, Technologies, and a
Human-Machine Annotation Study, CSCW Journal (In Press)
¤ De Liddo, Anna and Buckingham Shum, Simon (2010). Capturing and representing deliberation in participatory
planning practices. In: Fourth International Conference on Online Deliberation (OD2010), 30 Jun - 2 Jul 2010,
Leeds, UK. Retrieved from http://oro.open.ac.uk/22279/
¤ De Liddo, Anna and Buckingham Shum, Simon (2010). Cohere: A prototype for contested collective intelligence.
In: ACM Computer Supported Cooperative Work (CSCW 2010) - Workshop: Collective Intelligence In
Organizations - Toward a Research Agenda, February 6-10, 2010, Savannah, Georgia, USA. Available at: http://
oro.open.ac.uk/19554/
¤ Buckingham Shum, Simon and De Liddo, Anna (2010). Collective intelligence for OER sustainability. In:
OpenED2010: Seventh Annual Open Education Conference, 2-4 Nov 2010, Barcelona, Spain. Available at: http://
oro.open.ac.uk/23352/
¤ De Liddo, Anna (2010). From open content to open thinking. In: World Conference on Educational Multimedia,
Hypermedia and Telecommunications (Ed-Media 2010), 29 Jun, Toronto, Canada. Available at: http://
oro.open.ac.uk/22283/
¤ De Liddo, Anna and Alevizou, Panagiota (2010). A method and tool to support the analysis and enhance the
understanding of peer--to--peer learning experiences. In: OpenED2010: Seventh Annual Open Education
Conference, 2-4 Nov 2010, Barcelona, Spain. Available at: http://oro.open.ac.uk/23392/