This document contains a summary of Vinay D'Souza's work experience and qualifications. He has over 10 years of experience in automotive aftersales working with Japanese, American, and German brands. Currently he is a Team Leader at Ali & Sons Motor Division in Al Ain, UAE, where he manages the daily operations and workshop for Volkswagen and Skoda vehicles. Previously he has held roles such as Service Manager and Workshop Supervisor. He is trained in mechanical work, diagnostics, and management. He has a secondary school certificate and diesel mechanic trade certificate from India.

1. Vinay D’Souza
Mobile: +971564965958
vnydsouza@gmail.com
SUMMARY
I am very well experienced in automotive aftersales department with more than ten years’
experience in automotive industry, with the experience of working in Japanese American and German brand
vehicles. Who is very well experienced in workshop management & specialized in troubleshooting area with a very
good knowledge and ability to work on modern automotive power train, drive train, chassis, climate control and
electronics & CAN communication network.
 Profile : Male, 30.
 Marital status : Single.
 Nationality : Indian
 Passport No : L 5765662
 Current location : Al Ain, UAE
 Current position : Team Leader
 Company : Ali & Sons Motor Division
 Preferred Locations : Across the globe.
 Salary expectation : 15000 AED
 Others : valid UAE and Indian driving license available.
WORK EXPERIENCE
September 2014 – Present
Team leader VW &Skoda
Ali & Sons
Skoda,VW,Audi &Porsche dealer
Al Ain
UAE.
Company profile:
Ali & Sons holding LLC is based in Abu Dhabi ,the capital of United Arab
Emirates and is a diversified conglomerate established in 1979. Ali & Sons is associated with some of
the most prestigious brand in the world , such as Volkswagen, Audi, Porsche & Skoda . Ali & Sons is
the exclusive agent for these brands in the Emirate of Abu Dhabi with the sales , after sales & body
repair facilities in Abu Dhabi & in Al Ain.
Job Profile:
 Managing day to day business and workshop control especially for VW & Skoda.
 Assisting technicians on all kind of diagnosis.
 Managing & monitoring team KPI’s.
 Assisting service advisors on technical initial diagnosis.
 Performing test drive with customers.
 Sending & reporting technical queries

2. December 2013 – May 2014
Service Manger
Car zone Trading Agencies
Nissan Dealer
Duhok Branch
Iraq.
Company profile:
Car zone Trading Agencies as a part of Sardar Group, and the authorized
sub dealer of Nissan vehicles and genuine Nissan parts in Iraq, from initial stage dedicated customer
focus has played a major role in the company success ,
Carzone distributes and services all Nissan vehicles, from Saloons to commercial busses. And provide
qualified service with the constant availability of genuine parts, providing a comprehensive support to
Nissan clients through our facilities which are available in Erbil, Sulaimaniya and Duhok. Carzone
operations in Kurdistan region are carried out and from purpose with well-built premises, well –
integrated network of showrooms, offices, parts outlets and workshops.
Job Profile:
•Preparing monthly result reviews and demand forecast (internal & external).
•Achieving customer satisfaction index targets and formulate action plans to achieve targets.
•Ensure collaborations and cooperative relations with other departments
•Ensure and maintaining a good and safe work environment
•Recruiting necessary employees for the department
•Managing working shifts of employees
•Evaluating and monitoring the performance of the department employees
•Implementing the cultivation and training of personnel
•Establishing and implementing activities directed at the improvement of the service operations
•Authorizing and implementing operations within the range assigned by the company
•Managing department expenditures
•Other duties assigned by the superior
•Manage workshop KPI’s
•Implement Nissan programs
July 2011 – October 2013
National Automotive Trading
Authorized Audi & VW & Porsche Dealer
Erbil, IRAQ.
Joined as a senior technician for AUDI (July 2011-May 2012) and worked as a
Workshop Supervisor for Audi & VW from May 2012- October 2013
Company Profile:
National Automotive is group member of Moin Behbahani Group a Middle East based
Conglomerate with corporate offices established in Dubai. Through investments,
Acquisitions and strategic alliances, Moin Behbahani Group operates in markets across
GCC and Iraq. National Automotive Trading the official dealer for Audi, Volkswagen
and Porsche for territory of Iraq.

3. Job Profile:
As a senior technician:
 Carryout Periodic maintenance of vehicle according manufacturer specification
 Carryout all kind of diagnosis (TFSI and FSI Powertrain systems , drive train , Chassis ,
electrical and climate control system).
 Carryout all kind of repairs on Dual Clutch transmission and S tronic gearbox.
 Performing all kind of adaptation and Calibration ( ACC, Lane change assist , Rear view
camera system ,etc )
 Carryout engine repairs.
 Excellent ability to work on VAS testers.
As a workshop supervisor:
 Distributing Job cards and job control.
 Assisting technicians for all kind of diagnosis and electrical, Air condition and Mechanical
repair.
 Sending all kind of queries to AVME (Audi Volkswagen Middle east) technical support.
 Preparing workshop reports.
 Perform quality control & final inspection.
May 2006 to May 2011
Al Tayer Motors LLC
Dubai, UAE
Diagnosis and Service technician
Company Profile:
Al Tayer is a group of diversified companies operating in UAE since 1979. Al
Tayer is one of the most successful business entities in the UAE & is renowned for its
outstanding business practices & high levels of service excellence. Al Tayer Motors is
an official importer for Ford, Lincoln , Land rover ,Jaguar ,Ferrari , Maserati ,Spyker and
for DAF trucks.
Job Profile: Ford Department
 Meeting targets & fulfilling diagnostic assignments before deadlines.
 Well experienced & can efficiently handle work load pressure.
 Carry out periodical servicing & technical diagnosis specialized in troubleshooting.
 Handling electrical & HVAC related concerns of all vehicles.
 Carryout servicing & diagnosis of all kind of diesel vehicles such as ambulance and rescue vehicles.
 Overhaul engine, transmission and driveline systems.
 Installing vehicle tracking devices (GPS), backup cameras for all kind of vehicles.
 Install & Modify off road kits such as suspension lift kits and air suspension kits.
 Submission of road tests & quality inspection reports to the team leader when required.
 Attending to on the spot brake down cases.
 Regular submission of reports related to recovery cases involving job status, repair quotations,
estimations, parts availability & approval or safety concern issues.
 Assisting service advisors in terms of technical concerns & repair time schedule, carryout road test
with customer to verify customer concerns when required.
 Reporting team leader in case of unknown concerns or further customer approvals.
Apr 2005- Apr 2006

4. Sai Service LTD
Mumbai, INDIA
(Maruthi Suzuki Dealership)
Assistant Technical Advisor
Job Profile:
 Understanding customer’s complaints and also providing technical explanation.
 In charge of technical staff in order to resolve critical queries regarding vehicle fault diagnosis.
Aug 2002- Apr 2005
Achal Automobiles
Solapur, INDIA
(Maruthi Suzuki Dealership)
Service Technician
Job Profile:
 Carry out periodic maintenance.
 Carry out engine overhaul, clutch overhaul, brakes & suspension overhauls
 Inspecting final quality check & performing road test in absence of quality controller.
 Attending road repairs & 24- Hr service assistance.
Education qualification
 Secondary School Certificate ( Pass 57% )
 I.T.I in Diesel mechanic Trade Certificate ( Pass 77.71% )
LANGUAGES
English Fluent
Hindi Fluent
Konkani Native
TRAININGS CONDUCTED BY MARUTI UDYOG LIMITED. INDIA:
 BASIC
 ADVAVCE
 MPFI
 LPG

5. SKILL COMPETION CONDUCTED BY MARUTI UDYOG LIMITED. INDIA:
 BRONZE MEDAL TECHNICIAN 2006.
TRAININGS CONDUCTED BY FORD MIDDLE EAST& NORTH AFRICA:
 Certified completion of Electrical diagnosis.
 Certified completion of advanced climate control system diagnosis.
 Certified completion of advanced brake system diagnosis & service.
 Certified completion of Engine performance theory & operations.
 Certified completion of Electronics system diagnosis.
Certification from Audi Volkswagen Middle East:
 Certified VW/ Audi Team leader (On December 2015 )
COMMENTS
Looking forward for a personal meeting to substantiate my credentials.
Thank you,
Vinay Dsouza
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