The document compares two video conferencing tools, GoToMeeting and Zoom, for a company's training needs. It outlines key features of each platform, such as number of participants, recording ability, and price. While GoToMeeting is preferred for presenters, Zoom is recommended due to being more user-friendly for attendees. Zoom's cloud-based web app makes logging in effortless, and at $14.99/month it is a cost-effective option.

1. No Boundaries… Meet Anytime, Anywhere
Presented by Amber Goetz
VIDEO CONFERENCING TOOLS

2. A quality, cost-effective synchronous communication tool is a necessity for the Transition
Department at our growing firm.
Considering the needs and budget, I selected and compared two tools that would help
us excel when training and delivering information to new firms.
As a former user of GoToMeeting, and a current user of Zoom, I thought it was important
to reevaluate both to ensure our company is utilizing the best tool available to meet our
training needs and the needs of our new firms.
SOFTWARE SELECTION

3. PRO PLAN/FEATURES COMPARISON
Screen Sharing
50 participants
Recording
Chat
$29.00/mo.
Sightboard
Highlighter Tool
Audience View
$14.99/mo.
Whiteboard
Arrow Annotation
Cloud service

4. PLATFORM COMPARISON
Windows
Mac OS
Linux
Android
iOS
Windows Phone
ChromeBook
Blackberry
iPhone & iPad
Screen Sharing

5. SYSTEM COMPARISON
Windows OS 7 or higher 7 or higher
Mac OS X 10.9 or higher 10.9 – 10.11
Internet Connection 2 Mbps (150-300kbps for screen
sharing only)
1 Mbps or better
Additional Software N/A JavaScript (desktop app only)
Hardware RAM recommended 4GB
Microphone & Speakers
Webcam
RAM 2GB or more
Microphone & Speakers
Webcam
Recommended Processor 2.5 GHz Dual-Core Intel Core i5 or
better
2.4 GHz or better
Browsers Chrome, Firefox, IE10+, Edge,
Safari
Chrome, Firefox, IE8+, Edge,
Safari
Desktop/Software No (cloud service only) Yes (with web app option)

6. • Easy to use for presenter
• Pen and highlight tools for drawing
attention to the screen
• Ability to give control of keyboard
and mouse to attendees
• Outlook integration
• Easy to navigate multiple
windows/systems during a training
• Easy to use for attendees
• Ease of enabling attendees to
share their screen
• Privacy for the presenter with
screen selection
• Outlook integration
• Cloud service
PROS

7. • Confusion for attendees on how to
move or minimize the control panel
• Attendees tend to join via phone and
computer audio by accident
• Web App has limitations for attendees
• Attendees can join without entering
PIN (causing confusion for presenter)
• Desktop sharing versus single
application sharing - pop-up
window issues
• Automation of webcam for
attendees
• Attendees can join without
entering PIN (causing
confusion for presenter)
CONS

8. After careful consideration, I would like to recommend
Zoom as our online conferencing tool.
While I prefer GoToMeeting from a presenter
standpoint, Zoom has proven to be more user friendly
for the attendees, which in my opinion is more
important. If the attendees’ experience logging in and
navigating the tool is negative, then the training will not
be as effective.
The cloud based app makes logging in effortless for the
users.
In addition, the tool is cost-effective.
RECOMMENDATION