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Chapter Ten:
Relate Relationships, Diversity, and
Multigenerational Differences
We must learn to live together as brothers
or perish together as fools.
Martin Luther King Jr.
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
1
Chapter Goals
Learning
• Understand why it is
important to respect people
from diverse backgrounds
• Respect people's opinions
that are different from
yours
• Understand the concept of
globalization and the
impact on personal and
work relationships
Ability
• Work more effectively in a
company that has a diverse,
multi-generational
workforce
• Determine the type of
workplace culture in which
you feel most comfortable
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
2
Simple Actions
for Building Good Relations
• Tell people about the
good things they have
done.
• Compliment others
when they do the right
thing.
• Be a good listener and
confidante.
• Accept and learn from
feedback.
• Criticize but end with
praise.
• Take time for yourself
and others.
• Apologize for wrongs.
• Treat others fairly.
• Be generous with
praise.
• Always tell the truth.
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
3
Components of an Educated Person
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
4
Elements of Diversity
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
5
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
6
Span of Corporate Culture
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
7
Workforce Diversity:
Think Globally, Act Locally
• Act with compassion
and understanding for
others.
• Understand that other
cultures are different
from ours.
• Travel and experience
other parts of the
world.
• Examine multiple
viewpoints and make
decisions respectful of
others.
• Listen carefully, think
differently.
• Understand historical
perspectives to grasp
current tensions.
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
8
Working with People in Your Office
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
9
Diversity
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
10
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
11
Forms of Outlawed Discrimination
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
12
Components of a Closed Mind
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
13
Chapter Reflections
Chapter 10, Cornerstones for
Professionalism, 2/e, Pearson Education
14

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Vermette UF 300 Chapter 10 Relate

  • 1. Chapter Ten: Relate Relationships, Diversity, and Multigenerational Differences We must learn to live together as brothers or perish together as fools. Martin Luther King Jr. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 1
  • 2. Chapter Goals Learning • Understand why it is important to respect people from diverse backgrounds • Respect people's opinions that are different from yours • Understand the concept of globalization and the impact on personal and work relationships Ability • Work more effectively in a company that has a diverse, multi-generational workforce • Determine the type of workplace culture in which you feel most comfortable Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 2
  • 3. Simple Actions for Building Good Relations • Tell people about the good things they have done. • Compliment others when they do the right thing. • Be a good listener and confidante. • Accept and learn from feedback. • Criticize but end with praise. • Take time for yourself and others. • Apologize for wrongs. • Treat others fairly. • Be generous with praise. • Always tell the truth. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 3
  • 4. Components of an Educated Person Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 4
  • 5. Elements of Diversity Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 5
  • 6. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 6
  • 7. Span of Corporate Culture Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 7
  • 8. Workforce Diversity: Think Globally, Act Locally • Act with compassion and understanding for others. • Understand that other cultures are different from ours. • Travel and experience other parts of the world. • Examine multiple viewpoints and make decisions respectful of others. • Listen carefully, think differently. • Understand historical perspectives to grasp current tensions. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 8
  • 9. Working with People in Your Office Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 9
  • 10. Diversity Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 10
  • 11. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 11
  • 12. Forms of Outlawed Discrimination Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 12
  • 13. Components of a Closed Mind Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 13
  • 14. Chapter Reflections Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 14