A high-level introduction to the importance of values in attaining goals and success for new leaders. The objective is to create self-awareness.

1. VALUES
Leadership Basics
1 Sudeshna Chatterjee

2. In this session
You’ll learn about:
 Personal values and organizational values
 Need to align personal values to the work
that you do
 Professional values that great leaders display:
o Self-reflection
o Balance
o Self-confidence
o Humility
o Open to change
Practicing these values will help you grow in your career.
2 Sudeshna Chatterjee

3. What are personal values?
A value is a belief, a mission, or a philosophy that carries
meaning for the individual. Values can range from belief in hard
work and punctuality, to self-reliance and concern for others.
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4. Personal values influence organizational values
Organizational values sometimes reflect the
personal values of the individuals who founded
the organization.
In every company, one or more business values is
the key to their success.
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5. Sears: US Retail Giant
Committed to Trusting the Customer
From the 19th century onward, any product could be returned
to the company with a money back guarantee. It led to great
trust in both directions, enabling booming sales, and the great
success for the firm that followed.
5 Sudeshna Chatterjee

6. Apple: Brought in the ‘i’ revolution
Solving Problems of Society; Usability
Steve Jobs’s belief in the values of solving problems of society led to
the company creating the iPod player and iTunes online music store to
overcome a conflict between those who wanted to download
copyrighted music for free and the music industry protecting its
artists and its revenues.
The simplicity of the designs is a reflection of Jobs’s personal
convictions about usability.
6 Sudeshna Chatterjee

7. Marriot: Benchmark for hotels
Systemization & Standardization
The Marriott created a standard model hotel, and then duplicated it
hundreds of times around the world, enabling it to grow incredibly fast.
It has become the leader of its industry.
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8. Personal values at work
When your work is in line with your values:
 You work harder because the
outcome matters
 You are more committed
 You get more job satisfaction
 You don’t want to let the
organization down
If your values don’t seem to be in synch with your work, you must
re-examine your values or change your line of work.
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9. What are your values?
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10. Self-evaluation
# STATEMENT YES NO
1 I know what my values are.
2 I can distinguish between my values and those I
was raised with.
3 I know when I am acting in ways that are not in
alignment with my values.
4 I know when I am being asked to do something
that is not in alignment with my values.
5 I know when I am losing energy because I am not
acting in alignment with my values.
Take this quiz to see how aware you are about
your own values. Mark Yes or No against each
statement. There are no right or wrong answers.
10 Sudeshna Chatterjee

11. What the quiz tells you about you…
If you’ve mostly answered Yes, you know what
values you have and you also know when you are
not acting according to those values.
If you are unsure about your values, the next few
slides can help you define them.
If you’ve mostly answered No, then you have either
not defined your values, or you are unable to see
any conflict between your values and others.
11 Sudeshna Chatterjee

12. Some values that will help you grow into leaders…
 Self-reflection
 Balance
 Self-confidence
 Humility
 Pro-change
Source: www.forbes.com
12 Sudeshna Chatterjee

13. The value of self-reflection
Leaders should be able to:
 Identify and think about what they stand
for, what their values are, and what matters
most to them
 Ask themselves questions such as:
oWhat gets me excited, gives me energy, and
motivates me to excel?
oWhat drains energy from me at work/home?
o What does success mean to me?
o What are my specific goals in life/career?
‘If you don't know yourself, how can you lead yourself? If you
can't lead yourself, how can you lead others?’
13 Sudeshna Chatterjee

14. The value of balance
Leaders must be able to:
 See situations from multiple
perspectives and differing
viewpoints
 Consider all sides and opinions
with an open mind before making
a decision
 Avoid assumptions and
prejudices
‘Leaders cannot afford to take sides. Their judgments must
always be unbiased an based on facts.’
14 Sudeshna Chatterjee

15. The value of self-confidence
True leaders:
 Accept themselves as they are
 Recognize their strengths and
weaknesses
 Strive for continuous improvement
 Are comfortable around people who are
smarter and more talented than them
 Are never insecure
‘Be yourself. There is something you can do better than
anyone else. Listen to the inward voice and bravely obey that.’
15 Sudeshna Chatterjee

16. The value of humility
Great leaders:
 Never forget who they are or
where they came from
 Keep life in perspective,
particularly as they have
experienced success as well failure
 Value each person they meet and treat
everyone respectfully
 Are open to learning from juniors and
subordinates
When somebody tries to tell you something you already know,
listen. Ask questions.
You might discover something you did not already know.
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17. The value of welcoming change
Leaders:
 Have the ability to create change, accept
change, handle change, and succeed
 Welcome change
 Let go of old ideas, prejudices, habits, and
practices that are not working
 Try to understand the change when they
don’t like it
‘God, grant me the serenity to accept the things I cannot change, courage
to change the things I can, and the wisdom to know the difference.’
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18. Famous leaders who led by the strength of their
values
MAHATMA GANDHI
Inspired an entire nation on the strength of non-violence
and personal simplicity.
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19. Famous leaders who led by the strength of their
values
NELSON MANDELA
 Jailed for 27 years for
protesting against injustice
against blacks in South Africa.
 Brought about an end to
apartheid
 Represents a kind of respect
and dignity that everyone
should strive for
 Stood for freedom, human
dignity, and respect for all
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20. Famous leaders who led by the strength of their
values
LEE KUAN YEW
 President of Singapore for
three decades
 Created a unique
Singaporean identity that
stressed the importance of
religious tolerance and
discipline
 Changed Singapore from a
developing country to the
most developed in Asia
despite small population and
lack of resources
20 Sudeshna Chatterjee

21. Summary
In this session, you learned:
 Organizational values sometimes reflect the
personal values of the individuals who founded the
organization. In every company, one or more
business values was the key to their success.
 When your work is in line with your values, you work
harder, are more committed, and get more job
satisfaction.
 Great leaders must acquire the following values:
o Self-reflection
o Balance
o Self-confidence
o Humility
o Openness to change
21 Sudeshna Chatterjee