IT Management increasingly requires metrics and insights into what is happening on the software factory floor. With each new process iteration, how do product teams demonstrate their progress towards DevOps practices? How do they justify the money and time spent on the transformation? Join James Gregory, Solution Architect and Jeff Keyes, Product Marketing Manager from Plutora to discuss utilizing value stream metrics to focus transformation efforts and demonstrate results of each effort. You’ll learn about: What metrics are important and why to capture them How to capture delivery metrics. How to find the constraints in your delivery process. How to show progress on your digital transformation journey.

1. James Gregory
Solutions Architect
Plutora
Jeff Keyes
Director of Product
Marketing, Plutora

2. PAGE 2
Introductions
Agenda
When is the Right
Time to Do This?
Value Stream
Management &
Value Stream
Mapping
Q&AWhat is Value
Stream
Management & Why
Should I Care?
1 2 3 4

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“If you can’t
measure it, you
can’t manage it.”
- Peter Drucker

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A combination of people, process,
and technology that maps,
optimizes, visualizes, and governs
business value flow (including epics,
stories, and work items) through
heterogeneous enterprise software
delivery pipelines
What is Value Stream
Management &
Why Should I Care?
Why Capture Software Delivery Metrics?
• Visibility
• Strategic direction
• Measure your Digital Transformation/Agile adoption
What Metrics Should I Capture?
• Velocity including business agility
• Quality - Customer satisfaction & impact to Operations
• Cost
I don’t have a VSM tool. Now what?
• Insights from existing tools
• Manual calculation
• Run a mapping session – Old School
How do I Capture Delivery Metrics?
• Decide what your Value Streams are
• Split the Value Stream into logical parts
• Identify where the data you require is held (or not held) today

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A combination of people, process,
and technology that maps,
optimizes, visualizes, and governs
business value flow (including epics,
stories, and work items) through
heterogeneous enterprise software
delivery pipelines
What is Value Stream
Management &
Why Should I Care?
Why Capture Software Delivery Metrics?
• Visibility
• Strategic direction
• Measure your Digital Transformation/Agile adoption
What Metrics Should I Capture?
• Velocity including business agility
• Quality - Customer satisfaction & impact to Operations
• Cost
I don’t have a VSM tool. Now what?
• Insights from existing tools
• Manual calculation
• Run a mapping session – Old School
How do I Capture Delivery Metrics?
• Decide what your Value Streams are
• Split the Value Stream into logical parts
• Identify where the data you require is held (or not held) today

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In Practice

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When is the
Right Time to
do This?
When to Start?
• It’s never too early or too late!
• Whatever your current maturity level
• What if I’m partway through a digital transformation?
• I’m already transformed!
How do I Show Value Quickly?
• Start with what you know and can measure today
• Keep it focussed to start with - Start small
• Keep it simple - Start high-level across the SDLC
• Start at the left and work right as you are able
• Automate where possible - Or it’s just another overhead
• Even just focussing within your sphere of influence has benefits
What are the Steps of VSM?
• Leverage metrics to identify constraints
• Investigate and identify the root cause(s)
• Produce a remediation plan
• Look for optimizations
Showing Progress on your Digital Transformation Journey
• Baseline
• Transform
• Re-measure

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It is a journey to put into place
the framework for value stream
management
Solution: Manage the Value Stream as a System
BASELINING
INTEGRATE
& MEASURE
STRATEGICALLY
IMPROVE
• Value Stream Map of the Planning,
Dev/Test and Delivery Process
• Track Learnings
EXPAND
• Identify KPIs for value delivery
• Map the Toolchain
• Integrate / Unify the toolchain
• Create Realtime Measurements
• Map Initiatives & Features
• Map Releases & Deployments
• Map Environments
• Abstract the Toolchain / Common
Data Model
• Future State Value Stream Map
• Automate / Improve
Constraints
• Agile & DevOps Practices
• Visualize KPIs & Analytics
• Expand Products/ Pipelines
• Expand Environments
• Expand Compliance & Security

12. PAGE 12
Value Stream
Management &
Value Stream
Mapping
What Will Value Stream Management Give me?
• Visibility of my entire SDLC
• Impact of digital transformation to my Value Stream(s)
• Consensus on the way forward
• Repeatability
• Identify constraints
• An objective view of the value being delivered
What is Value Stream Mapping?
• High-level graphical representation of a Value Stream
• Workshop involving representatives of all areas across a Value Stream
• Value Stream Map used to identify constraints and identify areas for optimisation
• Outputs - Current & proposed Value Stream Map. Initiatives
Challenges with Traditional Value Stream Mapping
• Pulls key people from their day jobs and is therefore expensive
• Still mainly paper-based
• Mainly done on gut feel. Can be emotive
• Needs to be repeated

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17. VSM Imagined:
The Plutora
Platform
DECISION-MAKING & ANALYTICS
MANAGEMENT & ORCHESTRATION
INTEGRATION & COMMON DATA MODEL
Value Stream Mapping
Deep Analytics &
Comparative Metrics
AI-Powered Predictive Insights
VA L U E S T R E A M M A N A G E M E N T P L AT F O R M
ALM
Code &
Build
Testing
Release &
Deployment
Provisioning Operations
Audit & Governance Pipeline Management
Portfolio Visibility &
Real-Time Collaboration
Release Management &
Orchestration
Hybrid Environment
Management
Deployment Management &
Orchestration
Tool Integrations Normalized Data Model Converged Toolchains

18. Forrester Wave:
Value Stream
Management
https://www.forrester.com/report
/Now+Tech+Value+Stream+Mana
gement+Tools+Q3+2018/-/E-
RES141537
AUGUST 2018

19. James Gregory
Solutions Architect
Plutora
Jeff Keyes
Director of Product
Marketing, Plutora
Q&A
?