The document discusses how Vree Health leverages commercial tools and pre-packaged data models to improve patient engagement and care coordination, thereby enhancing efficiency and reporting capabilities. It highlights the failures of previous custom solutions due to poor planning and implementation, and the benefits gained from partnerships with established technology providers. Key takeaways emphasize commitment to vision, delivering early value, and the importance of expert guidance in technology adoption.

1. Get faster results and
more business value the Vree way
by: Sergio C. Carbone, CIO
Building with commercial tools and pre-packaged industry data models is
Vree’s edge to accelerate time to value. These tools allow Vree to integrate
and enrich activities across the data warehouse, enterprise resource planning
(ERP), and master data management (MDM). They are key to taming
fragmented systems and providing advanced reporting and analysis of key
metrics.

2. 2
Engage
Patients
Organize
Patient Care
Optimize
Care Flow
Measure
Analytics
About Vree Health®
Vree Health fills gaps in care for health providers and patients by
leveraging technology-enabled services to engage patients and their
families with individualized health support and also coordinate care
across providers and extended care teams.

3. 3
We needed a
better way
• Earlier Learning
– Big 3 solution
– Home Grown solution
• Our goals were limited by
our software
• The cost of anything
innovative was always too
high
• We needed a head start –
a good start

4. 4
Why did these efforts fail?
• The solution didn’t address most important
features
– Tried to create everything DIY
– Poor feature definition and prioritization
– Couldn’t spend time on high value efforts
• Permanent “experience” of supporting it
– No economies of scale to cover costs
– Complexity – too much technical functionality to cover
• Staff had become disconnected from internals
and no longer understood the landscape

5. 5
Start with the best
to be the best
• iWay’s Master Data Suite
gave us our head start
– Technical solutions
– Off-the-shelf capabilities
– Pre-packaged industry data
models
– Experts
• IBI accelerated our game
• This was our good start

6. 6
Why stand on the shoulders of others?
• Existing commercial solutions provide year’s of
head start and capability
• Solutions for issues we only began to know
existed
• Continuously improved, expanded, and serviced
• Supported by departments of dedicated well
managed staff
• Experts to team with and guide us to success

7. 7
Not the time to
sit back
• The right technology is
an enabler
• It’s the opportunity
• The head start we
needed
• We exploited it

8. 8
Fresh approach and acceleration
• It changed our thinking – our goal setting
• No more suffocating talk of why our technology
wouldn’t let us do things
• We were finally talking about what OUR product
needed to do
• Planning sessions had energy
• Roadmaps had integrity
• Not just meeting objectives – surpassing them

9. 9
patient
relationship
management
data
harmonization
data
integration
patient
education
patient health
check monitoring
(multichannel – web,
mobile, ivr, people)
community
relationship
management
behavioral
coaching
patient health
record
care plan
adherence
The EngageAdvantage platform
• Optimizes Client Service
efficiency (ERP)
• Scalable and still
provides individualized
patient experiences
• Adaptable through
configuration not
customization
engage
advantage

10. 10
Conceptual architecture
LabsPharmacy
Professional
Portal
Application Server
Admin
Portal
Consumer
Portal
N + 1
Program 1 Program 2, 3, 4...
Application Server
Content
Management
Business
Process
Management
Access &
Authentication
Electronic
Medical
Record
Rules Engine
Presentation Layer
Data Integration Layer
MobileSensors
Application Server
EMRHIE
Service
Desks
Data Management & Informatics Layer
Integration Layer
Real-Time
Engagement
Insight
Reporting
Real-Time
Intelligence
HDS & ODS MDM
Visualization
& Reporting
Application Server
EPPIVR
Service Bus (Service Layer)

11. 11
Capabilities for Value
Config.
Control
Center
EHR
CRM
3C Logic
Service
Center Suite
Remote
Device
Integration
Indications
+Contra
Security
IBI WebFocus
Quality
Measure
Suite
Open Partner
Integration
Reporting
HLI
EMR
Integration
ETL
Fast, Proven,
Successful!
Serv-U
IBI Data
Quality
VMWare
Life Science Patients
Transition
Advantage
Med
Advantage
Procedure
Advantage
Insight
Advantage
Experience
Advantage
Faster Time
to Value!
Medication
Recon.
Medication
History
Care Plan Health Check
Notification
Center
Enrollment HIE
Risk
Stratification
Med List
Real-time API
Based
Integration
Data Mart Workflow Portal UI
System
Observation
Messaging MDM
SharePoint
& .Net
SQL Server
2008
IBI Service
Manager
File Transfer
Integrations
Reference
Data
Behavioral
Observations
HIPAA
Containment
Consent
Management
Vree Open
Developer Kit
Data
Visualization
Outreach
IOS
Framework
Analytics
Mobile
Framework
Adapting
With Market
Need!
Physicians Caregivers
Android
Framework
Expanding…
Our Future!
Lowering
Costs…
Providers Government

12. 12
Are you ready?
A little “How to”

13. 13
Good planning –
good plan
• Think about YOUR
functionality
• Articulate the business
objective / results
• Identify what’s critical
• Challenge the timing of
functionality
• Understand the
relationships, rules, and
flows

14. 14
Select your technology partner
In 2015 and 2014 Vree Health Engineering
delivered on 100% of its department objectives
and software deliveries
Our choice of partnering with Information Builder’s and the iWay product
was key in our success

15. 15
Do less – get more value
• You must eliminate all thinking that is not in
YOUR solution space.
• Stop talking tech – well… try to
• No data or process for low-value purposes
– Think actionable equals high value
– The cheapest code is the cost you don’t write
• Assign work to experts early
– Higher value from them
– Fewer mistakes

16. 16
Deliver “must have’s” early
• Use existing works shamelessly
• Routinely reconcile current tact to the
objective / desired result
• Vet features / functionality for their support of
the objective and relative priority
• Model only what passes this vetting activity
• Create a common understanding of what each
piece of the model brings to the solution
• Release “good enough” ASAP then learn more

17. 17
Now is time for
DISCIPLINE
• Protect priority –
embrace “we don’t need
that yet”
• Get ready to say “no” to
add on’s
• It’s okay to not build
lower priority capabilities
now as long as you plan
for how they will fit

18. 18
Key takeaways to start
• Commitment to vision
– Focus on the objective and relentlessly guard it
– Actions over information
– Invest; your future relies on it
• Get it on the street
– What you start with needs to make a difference early
– Specialize in delivering tangible customer value
– Start simple and “learn” into it
• Always get an expert
– Don’t let your staff do it alone
– Select the right product and start ahead of the game
– Get the right team

19. 19
See – you are ready
Ask them to be better than
they see themselves
Celebrate every win