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Direct Response Marketing
Dominating Business at the Push of a
Button
3 Ways to Grow A Business
1. Get More Customers
2. Increase Profits/Reduce Costs
3. Increase Customer Frequency
www.pinkHAmedia.com
Sweet spot
User base management
Increase Customer Frequency
Highest Return On Investment
www.pinkHAmedia.com
Facts About Follow-Up
48% of sales people never follow up with a prospect

25% of sales people make a second contact and stop

12% of sales people make more than three contacts
www.pinkHAmedia.com
Facts About Follow-Up
2% of sales are made on the first contact

3% of sales are made on the second contact

5% of sales are made on the third contact

10% of sales are made on the fourth contact

80% of sales are made on the fifth
to twelfth contact
www.pinkHAmedia.com
Why Businesses Lose Customers
• 1% Die
• 3% Move away
• 5% Form other relationships
• 9% Leave for competitive reasons
• 14% Due to product dissatisfaction
• 68% Stop buying the product or service
because of an attitude or feeling of
indifference
www.pinkHAmedia.com
What is Direct Response Marketing
www.pinkHAmedia.com
What is Direct Response Marketing
www.pinkHAmedia.com
What is Direct Response Marketing
www.pinkHAmedia.com
What is Direct Response Marketing
Social Media
www.pinkHAmedia.com
From large screen laptop and desktop
computers…
www.pinkHAmedia.com
To portable devices
like mobile phones and tablets
www.pinkHAmedia.com
Mobile Direct Response
www.pinkHAmedia.com
Impromptu Survey…
How many people can
access the Internet
RIGHT NOW with a
device that’s within
arm’s reach?
www.pinkHAmedia.com
Are we talking about a small elite
group of techno-savvy people?
www.pinkHAmedia.com
7.3 Billion in 1974
More than the
world’s population.
There are 6.8 Billion mobile
subscriptions.
(The International Telecommunications Union – May 2013)
www.pinkHAmedia.com
Over 1 Billion
smartphones.
(Wireless Smartphone strategies Q3 2012)
www.pinkHAmedia.com
How can this be?
It’s because some people
own more than one
mobile phone.
Russia 1.8, Brazil 1.2
more mobile subscriptions than
there are people
(Source: Mobile Marketing Association)
www.pinkHAmedia.com
There are 5 times more cellphones
in the world than PC’s (Impiger Mobile)
www.pinkHAmedia.com
Okay, so this is a global technological
phenomenon of vast proportions.
But is it affecting
people’s behavior &
everyday lives?
www.pinkHAmedia.com
There are 6.8 billion people on
the planet.
5.1 billion of them own a
cell phone…
Yet only 4.2 billion own a toothbrush.
(Source: American Academy of Cosmetic Dentistry & Mobile Marketing Association Asia)
www.pinkHAmedia.com
It takes 26 hours for the
average person to report
a lost wallet…
It takes 68 minutes for them to
report a lost phone. (Source: Unisys)
www.pinkHAmedia.com
On average, Europeans spend 2.7
hours per day socializing on their
mobile device.
That’s over twice the amount of
time they spend eating…
and over 1/3 of the time they
spend sleeping each day.
www.pinkHAmedia.com
Alright, so now we see that
technology is everywhere, it’s
shaping our everyday life…
but how does it affect your
business’ bottom line?
www.pinkHAmedia.com
9 of 10 mobile searches lead to
action, over half lead to purchase.
(Source: Google)
www.pinkHAmedia.com
70% of MOBILE searches lead to
action within one hour…
70% of general
online searches lead
to action within one
month.
(Source: Ogilvy)
www.pinkHAmedia.com
Mobile coupons receive 10x higher
redemption rates than print
coupons.
(Source: Borrell Associates)
www.pinkHAmedia.com
That means smart business’
are using smart phones
for the smart edge…
www.pinkHAmedia.com
Is Your Site
Mobile?
Gartner predicts mobile will be the
number one Internet access device
as early as 2014.
If Not…
www.pinkHAmedia.com
How Customers Benefit
• User friendly – Loads fast
• Easy to see – Easy to read
• Easy to take action
• Easy to find your location
• Special offers and coupons
• Drives targeted traffic that wants to buy
• Online retailers - a mobile site can
increase consumer engagement by 85%
• Website visitors are 51% more likely to
do business with an online retailer with a
mobile site.
Non Mobile Website Mobile Website
www.pinkHAmedia.com
Meet the QR Code
• A 2D Barcode
• Created by a Japanese
corporation (Denso-Wave) in
1994
• QR stands for “Quick
Response”
www.pinkHAmedia.com
What does it do?
• QR Codes help make print interactive.
• View websites, videos, & more on your mobile phone.
www.pinkHAmedia.com
Why scan a QR Code?
• To learn
• To discover
• To watch
• To get
discounts
• Curiosity
www.pinkHAmedia.com
QR Code directs to landing page
www.pinkHAmedia.com
Discounts
www.pinkHAmedia.com
Promote a Video
www.pinkHAmedia.com
Event Tickets
• Provide the option: mobile
or print
www.pinkHAmedia.com
Is Direct Response Marketing For You?
Let’s Take A Closer Look…
www.pinkHAmedia.com
If your business can benefit
from…
It’s customers
knowing it’s closest
locations
www.pinkHAmedia.com
If your business can benefit
from…
Being able to
contact
customers at
the touch of a
button
www.pinkHAmedia.com
If your business can benefit
from…
Sending coupons to
their customers at
will
www.pinkHAmedia.com
If your business can benefit
from…
Massive
engagement
through loyalty
programs
www.pinkHAmedia.com
If your business can benefit
from…
An ever-growing
mailing list of
contacts
www.pinkHAmedia.com
If your business can benefit
from…
One-touch reservation
and push and play
purchase options
www.pinkHAmedia.com
If your business can benefit
from…
Non-stop viral
marketing
www.pinkHAmedia.com
Direct Response Marketing
may be for you…
www.pinkHAmedia.com
Find out
what a Direct Response Campaign would look
like for you…
www.pinkHAmedia.com
call pink HA media on:
+ 33 606 55 55 26
or
+41 767 09 10 00
for businesses around
Geneva, Lausanne, Fribourg…
or email jeff@pinkhamedia.com

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Direct Response Marketing - Switzerland

  • 1. Direct Response Marketing Dominating Business at the Push of a Button
  • 2. 3 Ways to Grow A Business 1. Get More Customers 2. Increase Profits/Reduce Costs 3. Increase Customer Frequency www.pinkHAmedia.com
  • 3. Sweet spot User base management Increase Customer Frequency Highest Return On Investment www.pinkHAmedia.com
  • 4. Facts About Follow-Up 48% of sales people never follow up with a prospect
 25% of sales people make a second contact and stop
 12% of sales people make more than three contacts www.pinkHAmedia.com
  • 5. Facts About Follow-Up 2% of sales are made on the first contact
 3% of sales are made on the second contact
 5% of sales are made on the third contact
 10% of sales are made on the fourth contact
 80% of sales are made on the fifth to twelfth contact www.pinkHAmedia.com
  • 6. Why Businesses Lose Customers • 1% Die • 3% Move away • 5% Form other relationships • 9% Leave for competitive reasons • 14% Due to product dissatisfaction • 68% Stop buying the product or service because of an attitude or feeling of indifference www.pinkHAmedia.com
  • 7. What is Direct Response Marketing www.pinkHAmedia.com
  • 8. What is Direct Response Marketing www.pinkHAmedia.com
  • 9. What is Direct Response Marketing www.pinkHAmedia.com
  • 10. What is Direct Response Marketing Social Media www.pinkHAmedia.com
  • 11. From large screen laptop and desktop computers… www.pinkHAmedia.com
  • 12. To portable devices like mobile phones and tablets www.pinkHAmedia.com
  • 14. Impromptu Survey… How many people can access the Internet RIGHT NOW with a device that’s within arm’s reach? www.pinkHAmedia.com
  • 15. Are we talking about a small elite group of techno-savvy people? www.pinkHAmedia.com
  • 16. 7.3 Billion in 1974 More than the world’s population. There are 6.8 Billion mobile subscriptions. (The International Telecommunications Union – May 2013) www.pinkHAmedia.com
  • 17. Over 1 Billion smartphones. (Wireless Smartphone strategies Q3 2012) www.pinkHAmedia.com
  • 18. How can this be? It’s because some people own more than one mobile phone. Russia 1.8, Brazil 1.2 more mobile subscriptions than there are people (Source: Mobile Marketing Association) www.pinkHAmedia.com
  • 19. There are 5 times more cellphones in the world than PC’s (Impiger Mobile) www.pinkHAmedia.com
  • 20. Okay, so this is a global technological phenomenon of vast proportions. But is it affecting people’s behavior & everyday lives? www.pinkHAmedia.com
  • 21. There are 6.8 billion people on the planet. 5.1 billion of them own a cell phone… Yet only 4.2 billion own a toothbrush. (Source: American Academy of Cosmetic Dentistry & Mobile Marketing Association Asia) www.pinkHAmedia.com
  • 22. It takes 26 hours for the average person to report a lost wallet… It takes 68 minutes for them to report a lost phone. (Source: Unisys) www.pinkHAmedia.com
  • 23. On average, Europeans spend 2.7 hours per day socializing on their mobile device. That’s over twice the amount of time they spend eating… and over 1/3 of the time they spend sleeping each day. www.pinkHAmedia.com
  • 24. Alright, so now we see that technology is everywhere, it’s shaping our everyday life… but how does it affect your business’ bottom line? www.pinkHAmedia.com
  • 25. 9 of 10 mobile searches lead to action, over half lead to purchase. (Source: Google) www.pinkHAmedia.com
  • 26. 70% of MOBILE searches lead to action within one hour… 70% of general online searches lead to action within one month. (Source: Ogilvy) www.pinkHAmedia.com
  • 27. Mobile coupons receive 10x higher redemption rates than print coupons. (Source: Borrell Associates) www.pinkHAmedia.com
  • 28. That means smart business’ are using smart phones for the smart edge… www.pinkHAmedia.com
  • 29. Is Your Site Mobile? Gartner predicts mobile will be the number one Internet access device as early as 2014.
  • 31. How Customers Benefit • User friendly – Loads fast • Easy to see – Easy to read • Easy to take action • Easy to find your location • Special offers and coupons • Drives targeted traffic that wants to buy • Online retailers - a mobile site can increase consumer engagement by 85% • Website visitors are 51% more likely to do business with an online retailer with a mobile site. Non Mobile Website Mobile Website www.pinkHAmedia.com
  • 32. Meet the QR Code • A 2D Barcode • Created by a Japanese corporation (Denso-Wave) in 1994 • QR stands for “Quick Response” www.pinkHAmedia.com
  • 33. What does it do? • QR Codes help make print interactive. • View websites, videos, & more on your mobile phone. www.pinkHAmedia.com
  • 34. Why scan a QR Code? • To learn • To discover • To watch • To get discounts • Curiosity www.pinkHAmedia.com
  • 35. QR Code directs to landing page www.pinkHAmedia.com
  • 38. Event Tickets • Provide the option: mobile or print www.pinkHAmedia.com
  • 39. Is Direct Response Marketing For You? Let’s Take A Closer Look… www.pinkHAmedia.com
  • 40. If your business can benefit from… It’s customers knowing it’s closest locations www.pinkHAmedia.com
  • 41. If your business can benefit from… Being able to contact customers at the touch of a button www.pinkHAmedia.com
  • 42. If your business can benefit from… Sending coupons to their customers at will www.pinkHAmedia.com
  • 43. If your business can benefit from… Massive engagement through loyalty programs www.pinkHAmedia.com
  • 44. If your business can benefit from… An ever-growing mailing list of contacts www.pinkHAmedia.com
  • 45. If your business can benefit from… One-touch reservation and push and play purchase options www.pinkHAmedia.com
  • 46. If your business can benefit from… Non-stop viral marketing www.pinkHAmedia.com
  • 47. Direct Response Marketing may be for you… www.pinkHAmedia.com
  • 48. Find out what a Direct Response Campaign would look like for you… www.pinkHAmedia.com call pink HA media on: + 33 606 55 55 26 or +41 767 09 10 00 for businesses around Geneva, Lausanne, Fribourg… or email jeff@pinkhamedia.com

Editor's Notes

  1. Welcome to pink HA media DRMpresentation
  2. DRMdoes focus on 3
  3. Increasing the customerfrequencybringshigher and faster ROI
  4. DRMhelpsyoukeep contact withyourcustomers
  5. Ignoreyour user base and theywill go to the competition