The document summarizes a supply chain transformation project between UTL and Waterstones book retailers. The previous supply chain led to high costs, low forecasting accuracy, and a poor customer experience. Through effective collaboration, UTL and Waterstones implemented organizational, process, and infrastructure changes. This included improving forecasting accuracy to 98%, reducing lead times to 16 hours, and cutting costs by 11%. The transformed supply chain supported Waterstones' growth and improved the customer experience. The partnership was recognized through several awards for supply chain excellence.
Are you planning to design a professional PPT on the concept of supply chain management introduction? Do not worry! SlideTeam has come up with the predesigned supply chain management introduction PowerPoint presentation slides. Using this supply chain management overview PPT presentation, you can highlight the supply process of goods and services to the customers and manufacturers. This demand chain management presentation PPT includes a template on the relevant subjects such as introduction, components of the supply chain, company timeline, supply chain management advantages, SCM, supply chain management goals, SCM bifurcation, supply chain management and logistics, and SCM control tower. Using these supplier relationship management PowerPoint slides, you can describe the idea of customer relationship management, customer service management, demand-management style, order fulfillment, manufacturing flow management, supplier relationship management, product development, returns management, production planning, operation management, quality management, and enterprise resource planning. Use this PowerPoint presentation; you can throw the light on the supply chain tasks. So, do not delay, download this supply chain management introduction description presentation PPT. Boost deflated egos with our Supply Chain Management Introduction PowerPoint Presentation Slides. Give them cause to be full of confidence again.
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Understand the relationship between supply chain management (SCM) and organisational business objectives
Explain the importance of effective supply chain management in achieving organisational objectives
Explain the link between supply chain management and business functions in an organisation
Discuss the key drivers for achieving an integrated supply chain strategy in an organisation
Be able to use information technology to optimize supplier relationships in an organisation
Evaluate the effectiveness of strategies used by an organisation to maintain supplier relationships
Task 2.2: Use information technology to create strategies to develop an organisation’s relationship with its suppliers
Develop systems to maintain an organisation’s relationship with its suppliers
Case Study of a maintaining organization’s relationship with suppliers:
Understand the role of information technology in supply chain management
Assess how information technology could assist integration of different parts of the supply chain of an organisation
Task 3.2: Evaluate how information technology has contributed to the management of the supply chain of an organisation
Assess the effectiveness of information technology in managing the supply chain of an organisation
Understand the role of logistics and procurement in supply chain management
Explain the role of logistics in supply chain management in an organisation
The paper illustrates the role of Supply Chain Management in a Hotel’s Performance. It describes how supply chain management (SCM) system can help hotels to attain a sustainable competitive advantage by improving product quality and service while reducing cost at same time. As integrity of Supply chain is essential so to get benefited by its advantages, on this account, factors affecting the integration of supply chain management are explained. In conclusion Supply Chain Management has strong effects on overall hotel performance.
Are you planning to design a professional PPT on the concept of supply chain management introduction? Do not worry! SlideTeam has come up with the predesigned supply chain management introduction PowerPoint presentation slides. Using this supply chain management overview PPT presentation, you can highlight the supply process of goods and services to the customers and manufacturers. This demand chain management presentation PPT includes a template on the relevant subjects such as introduction, components of the supply chain, company timeline, supply chain management advantages, SCM, supply chain management goals, SCM bifurcation, supply chain management and logistics, and SCM control tower. Using these supplier relationship management PowerPoint slides, you can describe the idea of customer relationship management, customer service management, demand-management style, order fulfillment, manufacturing flow management, supplier relationship management, product development, returns management, production planning, operation management, quality management, and enterprise resource planning. Use this PowerPoint presentation; you can throw the light on the supply chain tasks. So, do not delay, download this supply chain management introduction description presentation PPT. Boost deflated egos with our Supply Chain Management Introduction PowerPoint Presentation Slides. Give them cause to be full of confidence again.
We have a specialized team of experts who can provide supply chain management assignment help in a desired way. EssayCorp knows that students look for quality services at an economical price, therefore we provide the best service within deadline at an affordable price. We always ensure that whenever students approach us they get satisfied every time.
Understand the relationship between supply chain management (SCM) and organisational business objectives
Explain the importance of effective supply chain management in achieving organisational objectives
Explain the link between supply chain management and business functions in an organisation
Discuss the key drivers for achieving an integrated supply chain strategy in an organisation
Be able to use information technology to optimize supplier relationships in an organisation
Evaluate the effectiveness of strategies used by an organisation to maintain supplier relationships
Task 2.2: Use information technology to create strategies to develop an organisation’s relationship with its suppliers
Develop systems to maintain an organisation’s relationship with its suppliers
Case Study of a maintaining organization’s relationship with suppliers:
Understand the role of information technology in supply chain management
Assess how information technology could assist integration of different parts of the supply chain of an organisation
Task 3.2: Evaluate how information technology has contributed to the management of the supply chain of an organisation
Assess the effectiveness of information technology in managing the supply chain of an organisation
Understand the role of logistics and procurement in supply chain management
Explain the role of logistics in supply chain management in an organisation
The paper illustrates the role of Supply Chain Management in a Hotel’s Performance. It describes how supply chain management (SCM) system can help hotels to attain a sustainable competitive advantage by improving product quality and service while reducing cost at same time. As integrity of Supply chain is essential so to get benefited by its advantages, on this account, factors affecting the integration of supply chain management are explained. In conclusion Supply Chain Management has strong effects on overall hotel performance.
IJRET : International Journal of Research in Engineering and Technology is an international peer reviewed, online journal published by eSAT Publishing House for the enhancement of research in various disciplines of Engineering and Technology. The aim and scope of the journal is to provide an academic medium and an important reference for the advancement and dissemination of research results that support high-level learning, teaching and research in the fields of Engineering and Technology. We bring together Scientists, Academician, Field Engineers, Scholars and Students of related fields of Engineering and Technology
"You can download this product from SlideTeam.net"Are you planning to design a professional PPT on the concept of supply chain management introduction? Do not worry! SlideTeam has come up with the predesigned supply chain management introduction PowerPoint presentation slides. Using this supply chain management overview PPT presentation, you can highlight the supply process of goods and services to the customers and manufacturers. This demand chain management presentation PPT includes a template on the relevant subjects such as introduction, components of the supply chain, company timeline, supply chain management advantages, SCM, supply chain management goals, SCM bifurcation, supply chain management and logistics, and SCM control tower. Using these supplier relationship management PowerPoint slides, you can describe the idea of customer relationship management, customer service management, demand-management style, order fulfillment, manufacturing flow management, supplier relationship management, product development, returns management, production planning, operation management, quality management, and enterprise resource planning. Use this PowerPoint presentation; you can throw the light on the supply chain tasks. So, do not delay, download this supply chain management introduction description presentation PPT. Boost deflated egos with our Supply Chain Management Introduction Powerpoint Presentation Slides. Give them cause to be full of confidence again. https://bit.ly/3oXLOcd
Assignment on logistic and Supply chain Management Anup Roy
future prospect of logistic management
Geographic information System (GIS) and global positions system (GPS) influence logistic management
the different form of Logistic Management
Strategic supply chain management and logisticsBhavi Bhatia
3.1 assess how information technology could assist integration of different parts of the supply chain of an organization
3.2 evaluate how information technology has contributed to the management of the supply chain of an organization
3.3 assess the effectiveness of information technology in managing the supply chain of an organization
4.1 explain the role of logistics in supply chain management in an organization
4.2 evaluate procurement practices in an organization
4.3 discuss the factors that must be
considered when improving logistics and procurement practices in an organization
5.1 plan a strategy to improve an organisation’s supply chain
5.2 assess how a supply chain improvement strategy will benefit overall business performance in an organization
5.3 explain how barriers will be overcome in an organization when implementing a supply
chain improvement strategy
Trends Emerging in Supply Chain and LogisticsNeal Elbaum
Supply chains are crucial entities that help keep the global economy running just right. Every business today must rely on accurate supply chain management processes in several of its day-to-day operations. The concept of the supply chain has undergone a significant revolution, making the entire process cost-effective and highly efficient. Here are some notable trends in the supply chain industry.
Supply Chain Efficiency Evaluation: A Contemporary Theoretical ModelWorld-Academic Journal
Supply chain management has gained a prodigious amount of attention from both practitioners and industriessince the last decade. Until now, there are many articles, and dissertations that address supply chain management, but there is still a lack of integration between the current efficiency evaluation methods and practical requisites for the supply chain management. A contemporary efficiency evaluation method is proposed to provide necessary support for efficiency improvement in supply chain management. The proposed method will address this aim in the following main aspects: a basic supply chain model; concrete and unconcrete efficiency measurement in various dimensions; a cross-organizational efficiency evaluation; and weighted average and fuzzy set theory method.
Vichy İdealia Serisi markasına ait ürünlere ve sipariş sayfasına http://www.portakalrengi.com/vichy-idealia-serisi buradan ulaşabilir sipariş verebilirsiniz.
IJRET : International Journal of Research in Engineering and Technology is an international peer reviewed, online journal published by eSAT Publishing House for the enhancement of research in various disciplines of Engineering and Technology. The aim and scope of the journal is to provide an academic medium and an important reference for the advancement and dissemination of research results that support high-level learning, teaching and research in the fields of Engineering and Technology. We bring together Scientists, Academician, Field Engineers, Scholars and Students of related fields of Engineering and Technology
"You can download this product from SlideTeam.net"Are you planning to design a professional PPT on the concept of supply chain management introduction? Do not worry! SlideTeam has come up with the predesigned supply chain management introduction PowerPoint presentation slides. Using this supply chain management overview PPT presentation, you can highlight the supply process of goods and services to the customers and manufacturers. This demand chain management presentation PPT includes a template on the relevant subjects such as introduction, components of the supply chain, company timeline, supply chain management advantages, SCM, supply chain management goals, SCM bifurcation, supply chain management and logistics, and SCM control tower. Using these supplier relationship management PowerPoint slides, you can describe the idea of customer relationship management, customer service management, demand-management style, order fulfillment, manufacturing flow management, supplier relationship management, product development, returns management, production planning, operation management, quality management, and enterprise resource planning. Use this PowerPoint presentation; you can throw the light on the supply chain tasks. So, do not delay, download this supply chain management introduction description presentation PPT. Boost deflated egos with our Supply Chain Management Introduction Powerpoint Presentation Slides. Give them cause to be full of confidence again. https://bit.ly/3oXLOcd
Assignment on logistic and Supply chain Management Anup Roy
future prospect of logistic management
Geographic information System (GIS) and global positions system (GPS) influence logistic management
the different form of Logistic Management
Strategic supply chain management and logisticsBhavi Bhatia
3.1 assess how information technology could assist integration of different parts of the supply chain of an organization
3.2 evaluate how information technology has contributed to the management of the supply chain of an organization
3.3 assess the effectiveness of information technology in managing the supply chain of an organization
4.1 explain the role of logistics in supply chain management in an organization
4.2 evaluate procurement practices in an organization
4.3 discuss the factors that must be
considered when improving logistics and procurement practices in an organization
5.1 plan a strategy to improve an organisation’s supply chain
5.2 assess how a supply chain improvement strategy will benefit overall business performance in an organization
5.3 explain how barriers will be overcome in an organization when implementing a supply
chain improvement strategy
Trends Emerging in Supply Chain and LogisticsNeal Elbaum
Supply chains are crucial entities that help keep the global economy running just right. Every business today must rely on accurate supply chain management processes in several of its day-to-day operations. The concept of the supply chain has undergone a significant revolution, making the entire process cost-effective and highly efficient. Here are some notable trends in the supply chain industry.
Supply Chain Efficiency Evaluation: A Contemporary Theoretical ModelWorld-Academic Journal
Supply chain management has gained a prodigious amount of attention from both practitioners and industriessince the last decade. Until now, there are many articles, and dissertations that address supply chain management, but there is still a lack of integration between the current efficiency evaluation methods and practical requisites for the supply chain management. A contemporary efficiency evaluation method is proposed to provide necessary support for efficiency improvement in supply chain management. The proposed method will address this aim in the following main aspects: a basic supply chain model; concrete and unconcrete efficiency measurement in various dimensions; a cross-organizational efficiency evaluation; and weighted average and fuzzy set theory method.
Vichy İdealia Serisi markasına ait ürünlere ve sipariş sayfasına http://www.portakalrengi.com/vichy-idealia-serisi buradan ulaşabilir sipariş verebilirsiniz.
Las Tablas Dinámicas son una forma alternativa de presentar o resumir los datos de una lista, es decir, una forma de ver los datos desde puntos de vista diferentes.
El nombre Tabla Dinámica se debe a que los encabezados de fila y columna de la lista pueden cambiar de posición y también pueden ser filtrados.
Con las Tablas Dinámicas también podremos preparar los datos para ser utilizados en la confección de gráficos.
La comprensión cabal de este tema se obtiene con la práctica y es así como se verá que es uno de los tópicos mas potentes de Excel, principalmente en las versiones mas recientes.
The holiday season is fast approaching. This slideshare includes best practices, tips, tricks, and an email marketing calendar to help you succeed this holiday season, as well as key customer segments and email design tips.
MÖBIUS was founded in 1997 as a spin-off of the University of Ghent by professor dr.ir. Hendrik Vanmaele. It soon evolved into an independent, professional organisation with offices in four countries. Initially oriented towards Supply Chain Management, the company's consultancy services quickly expanded to cover the fields of Business Process Management and later, Change Management. A growth which today represents more than 140 employees active in offices in Belgium, France, Great Britain and The Netherlands.
SMi Group's inaugural Meter Asset Management and Operations conference
UTL A4 4pp Case Study-v7
1. A Unipart Group Company
The challenge
The challenge was to configure a supply chain that enabled
Waterstones to not only survive the recession, but through
establishing a resilient, scalable and dynamic solution,
support growth beyond it; and this meant improving service
to customers across all channels and reducing costs.
Previous state: Low accuracy in forecast resulted in a
reactive demand pull on the publishers, small and highly
frequent orders, high levels of small mixed inbound loads,
high operational handling and processing, long customer
fulfilment timeline, poor customer experience, reduced
sales opportunities.
Through effective engagement, communication and
leadership, a clear future vision was created which
would ensure that Waterstones could continue to
service their millions of customers, against a landscape
of increasing competition, economic decline and
changing consumer behaviour.
utl.co.uk
Supply chain
transformation delivers
market leading, award
winning performance
for Waterstones
logistics ReTURNS repair remote
engineer
SUPPORT
REcyclINGCALL centre
2. UTL has worked in partnership
with Waterstones since 2007,
and today handles in excess of
30m books and 10m related
products per annum for the
high street and online retailer.
While a resurgence in sales of
physical books in recent years
has been a major factor in
Waterstones’ renaissance, its
partnership with UTL, whose
shared vision is ‘You Succeed,
We Succeed’, has been a major
part of the turnaround; as
recognised at the 2015 European
Supply Chain Excellence Awards.
In 2013, while evaluating
the impact of an ongoing
global recession, increase in
competition and changes to
the way in which people were
consuming books, UTL and
Waterstones launched a full
supply chain review touching
suppliers, the Burton Hub,
shops and back office functions.
The vision
The vision was to develop the customer and in-shop experience in Waterstones 300
shops. This meant reducing the overall stock held in shops, but increasing the range
of titles to create the space for shops to present books in a more customer friendly,
visually appealing way, as well as; increasing space for ‘Related Product’, launching ‘Café
W’, reducing lead time to shops and extending next day delivery order cut off.
What followed throughout 2014 was a major supply chain transformation, with a joint
team challenging how both organisations worked up and down the supply chain. The
transformation was a key enabler to a permanent step change in the service offering.
The transformation included changes to the automation, IT-systems, operational
processes, and the facility.
The supply chain partnering of UTL and Waterstones has been built on the
foundation of a long relationship, with a culture of openness and collaboration in
delivering wide reaching joint business transformation initiatives.
The solution
The solution needed to review and refine operational, IT and shop infrastructure, IT and
processes, advance the S&OP process and change the supplier relationship to increase
order multiples and reduce mixed pallets.
The UTL and Waterstones team set about reviewing and making changes to the
operational and IT processes within the hub facility. At the same time, Waterstones
were developing their own infrastructure and way of working, including refinement
of the shop ordering system and its integration into the UTL processes. This, in
conjunction with a facility relay, accommodated the increase in range holding and
delivery requirements.
The joint team focused upon the 3 key elements of; Organisational Design,
Cost-to-Serve, and Flow.
utl.co.uk
A Unipart Group Company
Increased range of titles available in
shops with increased flexibility to tailor
shops to their local market.
Reduction in operating costs by 11%.
11%
Changes to the S&OP process has
improved forecast Vs. actual accuracy
to 98% and driven improvements in
supplier ordering reducing cost of
supply and inventory.
98%
Reduced distribution costs by
£250,000 with zero impact to service.
250,000
OUTSTANDING RESULTS
UTL handles in excess
of 30m books and 10m
related products per
annum for Waterstones
3. 01. Organisational design
The Waterstones stock flow and supplier
management teams are based with
the UTL operational team in the hub to
increase two-way daily communication.
This is supplemented by the S&OP/
Supply team splitting their time between
Waterstones Head Office and the hub
operated by UTL. Operational reviews,
project boards and account/financial
reviews are completed in conjunction with
the S&OP/Supply team being in the Hub.
As part of the partnering the UTL team
across the different functional areas
base themselves from the Waterstones
head office. The two teams spending
time between the sites enables greater
collaboration and the sharing of
information and ideas.
Case study / Waterstones
The joint team focused
upon the 3 key elements
of; Organisational Design,
Cost-to-Serve and Supply
Chain Flow.
Reduced lead time from 7-9 days to
16 hours.
16
Increased Employee Engagement;
Unauthorised absence reduced from
13% in 2013 to 3.15% in 2015, overtime
reduced by 24,000 hours per annum.
Reduced shop inventory levels
by over £5m
02. Cost to serve
The two organisations focused upon how
to reduce the cost to serve to the shops
and the internet customers and developed
specifically selected initiatives that would
reduce cost. A key element of this was
the UTL Operational Excellence model,
the purpose of the model is to create - ‘a
system of Repeatable, Reliable, Capable,
Environmentally sound and safe processes
which add value to the customer, under
control and continuous improvement’.
A part of the OpEx delivery plan was a
number of ‘overdrive’ improvement events,
model line introduction and Standard work
projects, which removed waste from the
process within the Hub and wider supply
chain. The aim was to seek opportunities
to enhance the service offering.
Benefits tracking was implemented with
key monitors throughout the supply chain
to measure the real benefits these had on
the cost-to-serve and customer impact.
03. Supply Chain Flow
The team completed a supply chain flow review (see simplified image), to deeply understand
the current ‘as is state’ looking to design the ‘to be state’, with the aim to build a customer
centric supply chain that challenges the competition and increases customer satisfaction,
shop foot-fall and online traffic to generate increased sales.
Changes to the S&OP process improved forecasting accuracy to 98%, this enabled the team
to improve the relationship with suppliers to drive cost down, improve service levels and
increase centralised inventory holding. The Hub operational team commenced changes to
the physical infrastructure of the site, operational and IT processes, increasing flexibility of
the workforce through simplified processes, introduction of banked hours and up-skilling
through the dedicated learning centre (faculty on the floor) and a programme called the
‘Build Program’.
These key enablers ensured that an 8am next day service could be implemented for
shops ordering by 4pm the previous day from a centralised stock holding of 65,000 titles,
increasing the availability of key titles and perennial selling titles across the 300 shop estate.
The changes implemented reduced the network-wide inventory holding, releasing
cash back to the business, the ability to order for next day delivery increased on
shelf availability subsequent increase in sales, other benefits included a reduction
in damages to stock in shops with the shops having more space to hold and display
books, reducing the return activity and the associated costs with returns and
disposition by >28%.
Reduced cost to serve from 5% to 3.5%.
3.5%
DISTRIBUTION CENTRES
DISTRIBUTION CENTRES
SITE DISTRIBUTION CENTRES
Production Suppliers
Production Suppliers DISTRIBUTION CENTRES
CUSTOMERS
CUSTOMERS
wider business
• Purchasing/buying • forecasting/scheduling
• sales and marketing • finance
Wider Supply Chain Network
OUTSTANDING RESULTS
Find out more about utl services:
utl.co.uk/services
+44 (0)2476 648100
4. UTL Head Office
Unit 12 Hamilton Way
Bermuda Park
Nuneaton
Warwickshire CV10 7RL
utl-part-of-unipart-group
utl_live
UTLpartofUnipartGroup
E. contact.utl@unipart.com
T. +44 (0)2476 648100
W. www.utl.co.uk
European Supply Chain Excellence
Awards 2015
The UTL Waterstones partnership swept the board at the
2015 European Supply Chain Excellence Awards, winning three
awards as a result of the supply chain transformation work, a
fourth for UTL who were awarded Best 3PL.
These awards are recognised as the most trusted measure of
outstanding best supply chain practice by supply chain leaders
across Europe operating in all market sectors.
Naturally UTL is delighted with the recognition, which further
enhances its reputation for increasing productivity through
transformation.
Waterstones Managing Director James Daunt said:
“These awards are a fantastic recognition of the work
and intelligence that has been applied in UTL’s steady
transformation of operations at the Burton Hub. It
has been grounded in a close and productive working
relationship between UTL and Waterstones. We are
delighted and proud to be associated with these honours,
and are especially grateful for the dramatic improvement
in service now experienced by our shops thanks to UTL’s
continuing, and relentless pursuit of productivity gains
and performance efficiencies that ultimately benefit our
customers.”
It’s clear to me that great leadership has enabled real
engagement on-site, which in turn has lead to significant
benefits for our customers and shops.
Congratulations and thank you to
everyone involved - it’s great to know
you’re part of the Waterstones team!”
A Unipart Group Company
Scan me to
find out more
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