Once upon a time, you hired a digital marketing agency. Now it’s time to take a hard look. Do you feel like your agency is reactive or proactive? Is their reporting something that you could have done yourself only in half the time (do screenshots of Google Analytics sound familiar)? Are you the one driving the strategy and they just execute what you tell them? Does your account manager sound fresh out of college? These are just a few of the grievances we hear from clients that have had bad experiences working with digital marketing agencies. Sadly, this happens far too often and gives digital agencies a bad name. There is nothing more frustrating than feeling like your agency is underperforming.