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User-generated content
drives brand authenticity
How Framebridge leverages its biggest fans to stand out
#BynderFramebridge
Brian Kavanaugh
Head of US Marketing at
Bynder
Meagan Lilly
Art Director at
Framebridge
Dominique Munoz
Photographer at
Framebridge
#BynderFramebridge
Overview
Introduction: Why user-generated content?
Framebridge brand story
• UGC best practices
Questions?
#BynderFramebridge
What is Bynder?
Every brand is in ‘Create
More’ mode
Bynder = DAM = brand portal = media library
Central source of truth
Problem: demand always outpaces resources
Everything starts with usability
There’s brand growth at every company
#BynderFramebridge
Brand stories begin here...
Opportunistic marketing
Timing is all: Reebok, Oreo
• Content not limited to the studio
• Governance and management in the new
collaboration era
• User-generated content at the forefront: how do
you make opportunistic feel more systematic? (source: Digiday.com)
#BynderFramebridge
Users bring product to life...
Why UGC? Why now?
Transparency in reviews and customer feedback
Brings authenticity, trust, and credibility
60% of consumers say that UGC is the most
authentic form of marketing content (Forbes)
85% of users say visual UGC is more influential in
their decisions than brand-generated photos or
videos (Adweek
#BynderFramebridge
Real moments = real brand stories
#BynderFramebridge
Framebridge brand story
#BynderFramebridge
More Assets, More Authenticity
Why the shift
Align with a stronger brand focus on the customer
Fuel a growing demand for visual assets
• Represent our product in a more authentic way
• Desire for more locality at retail stores
#BynderFramebridge
@bellacrt24
@bellacrt24
@domo23 @bellacrt24
@melissalynnhunt@ourunitedplates
@bridget.kealy.goins
@lifeequestrian
@carmenthemodernmom
@forrest.and.jameson
@carmenthemodernmom
@_ashlee.ann_
@goodboybear
@lucille.asbury
@honey.bris
#BynderFramebridge
#BynderFramebridge
#BynderFramebridge
First, Do No Harm
The Do’s of UGC
• Be transparent
• Be a good person (even if you’re a brand)
• Know the rights
#BynderFramebridge
#BynderFramebridge
Keep the conversation going at video.bynder.com or
give our trial a spin yourself at https://www.bynder.com/en/trial/
Up next: your questions!
Drive brand authenticity with UGC
x
Questions?

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User-generated content drives brand authenticity