User Experience Research

•

5 likes•1,227 views

The document discusses user experience research and provides examples of research methods used for various projects including the PhotoRouter mobile app, YouTube video page, and LearnVest mobile app. The author's process involves asking the right research questions, selecting appropriate methods like focus groups, surveys, and diary studies, planning and conducting the research, and ensuring the findings impact product development. Resources for further reading on user experience research are also provided.

Design Technology Business

User Experience
Research
Asking the right questions
and answering them
Hong Qu
@hqu
Design Research
Tuesday, September 10, 2013

Content
• Introduction
• Process and Methods
• PhotoRouter mobile app
• YouTube video page
• LearnVest mobile app
• Summary
Tuesday, September 10, 2013

About me
2003 2006 2012 2013
Tuesday, September 10, 2013

http://www.honeytechblog.com/difference-between-ux-and-ui/
Tuesday, September 10, 2013

User Centered Design
https://en.wikipedia.org/wiki/User-centered_design
Tuesday, September 10, 2013

My Process
http://bit.ly/UX_process_stages
Tuesday, September 10, 2013

PhotoRouter
http://bit.ly/photorouter
1. Focus Group
2. Survey
3. Paper prototype test
4. Interactive prototype usability test
5. Alpha test / ﬁeld study
Tuesday, September 10, 2013

http://dl.acm.org/citation.cfm?id=1101180
Tuesday, September 10, 2013

http://youtube-global.blogspot.com/2009/10/inside-user-research-at-youtube.html
Tuesday, September 10, 2013

YouTube video page
http://youtube-global.blogspot.com/2009/10/inside-user-research-at-youtube.html
Tuesday, September 10, 2013

http://techcrunch.com/2012/10/25/learnvest-for-iphone-lets-you-access-your-personal-ﬁnances-on-the-go/
Tuesday, September 10, 2013

LearnVest Diary Study
http://bit.ly/lv_diary_study
Over a 1 week period, we asked 5 participants to keep a "diary" of how they
use mobile apps to keep track of their finances.
Tuesday, September 10, 2013

http://www.nngroup.com/articles/which-ux-research-methods/
Tuesday, September 10, 2013

Summary
• Ask the right research questions
• stakeholders
• end users
• Select the appropriate research method
• Plan the research study
• Conduct the research
• Make an impact!
• research ﬁndings and insights make it into product development
Tuesday, September 10, 2013

Resources
• Rocket Surgery Made Easy
• Observing the User Experience
• Google Ventures Design Staff blog
• Nielsen Norman Group Alertbox
Tuesday, September 10, 2013

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As designers and developers, we don’t always have access to research to about our end users, or the opportunity to learn about them. This can leave us building products based on our managers personal opinion, or client specifications, and never really knowing how we can serve our users better. But the good news is there are many opportunities for user research that most designers and developers just aren’t aware of. They are cheap, easy to implement, and can used straight away on almost any project. Lily will talk you through 3 methods of no excuse user research that you can use immediately on the websites, products, apps and services you work on every day.

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Nick will explore the best practices of user experience by reviewing some of the most popular and highly trafficked websites today such as eBay, Amazon, Toyota, Flickr, Twitter, Netflix and more. Nick will identify and explain both good an bad experiences on these sites on the merits of visual design, information architecture, interaction, and ease of use. If there is time we will open the floor for audience submissions and to provide quick feedback and areas of improvement.

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With the explosion of user experience (or UX) in the business world, more companies are trying to incorporate UX research methods to better serve their customers. However, one test size does not fit all. Without employing the right series of research methods, companies can end up with an incomplete or misleading picture of their users. On October 23rd, L&E Research hosted a workshop with Amanda Stockwell, VP of User Experience for 352 Inc. The discussion covered: How to ensure your team is asking the right questions to better understand your users and their needs and to uncover white space opportunities. How UX work differs from traditional marketing research An overview of the types of user experience research What types of questions can be answered with different research methods The best time to employ different types of research

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原件一模一样【微信：6496090 】【(UCB毕业证书)伯明翰大学学院毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

Research 20 slides Amelia gavryliuks.pdf

ameli25062005

一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理

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原件一模一样【微信：6496090 】【(Bristol毕业证书)布里斯托大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理

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原件一模一样【微信：6496090 】【(Glasgow毕业证书)格拉斯哥大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

Game Concept Presentation for Ukrainian Mythology Based Game With Designs

184804

RTUYUIJKLDSADAGHBDJNKSMAL,D

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一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理

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学校原件一模一样【微信：6496090 】【(CITY毕业证书)谢菲尔德哈勒姆大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】外观非常简单，由纸质材料制成，上面印有校徽、校名、毕业生姓名、专业等信息。办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】格式相对统一，各专业都有相应的模板。通常包括以下部分：校徽：象征着学校的荣誉和传承。校名:学校英文全称授予学位：本部分将注明获得的具体学位名称。毕业生姓名：这是最重要的信息之一，标志着该证书是由特定人员获得的。颁发日期：这是毕业正式生效的时间，也代表着毕业生学业的结束。其他信息：根据不同的专业和学位，可能会有一些特定的信息或章节。办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】价值很高，需要妥善保管。一般来说，应放置在安全、干燥、防潮的地方，避免长时间暴露在阳光下。如需使用，最好使用复印件而不是原件，以免丢失。综上所述，办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】是证明身份和学历的高价值文件。外观简单庄重，格式统一，包括重要的个人信息和发布日期。对持有人来说，妥善保管是非常重要的。

EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANE

Febless Hernane

CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!

Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...

Mansi Shah

Technoblade The Legacy of a Minecraft Legend.

Techno Merch

一比一原版(Columbia毕业证)哥伦比亚大学毕业证如何办理

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User Experience Research

1. User Experience Research Asking the right questions and answering them Hong Qu @hqu Design Research Tuesday, September 10, 2013

2. Content • Introduction • Process and Methods • PhotoRouter mobile app • YouTube video page • LearnVest mobile app • Summary Tuesday, September 10, 2013

3. About me 2003 2006 2012 2013 Tuesday, September 10, 2013

4. http://www.honeytechblog.com/difference-between-ux-and-ui/ Tuesday, September 10, 2013

5. User Centered Design https://en.wikipedia.org/wiki/User-centered_design Tuesday, September 10, 2013

6. My Process http://bit.ly/UX_process_stages Tuesday, September 10, 2013

7. PhotoRouter http://bit.ly/photorouter 1. Focus Group 2. Survey 3. Paper prototype test 4. Interactive prototype usability test 5. Alpha test / ﬁeld study Tuesday, September 10, 2013

8. Tuesday, September 10, 2013

9. Tuesday, September 10, 2013

10. http://dl.acm.org/citation.cfm?id=1101180 Tuesday, September 10, 2013

11. http://youtube-global.blogspot.com/2009/10/inside-user-research-at-youtube.html Tuesday, September 10, 2013

12. YouTube video page http://youtube-global.blogspot.com/2009/10/inside-user-research-at-youtube.html Tuesday, September 10, 2013

13. http://techcrunch.com/2012/10/25/learnvest-for-iphone-lets-you-access-your-personal-ﬁnances-on-the-go/ Tuesday, September 10, 2013

14. LearnVest Diary Study http://bit.ly/lv_diary_study Over a 1 week period, we asked 5 participants to keep a "diary" of how they use mobile apps to keep track of their finances. Tuesday, September 10, 2013

15. http://www.nngroup.com/articles/which-ux-research-methods/ Tuesday, September 10, 2013

16. Summary • Ask the right research questions • stakeholders • end users • Select the appropriate research method • Plan the research study • Conduct the research • Make an impact! • research ﬁndings and insights make it into product development Tuesday, September 10, 2013

17. Resources • Rocket Surgery Made Easy • Observing the User Experience • Google Ventures Design Staff blog • Nielsen Norman Group Alertbox Tuesday, September 10, 2013

User Experience Research

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