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Unwrapping Cyber Weekend
© 2015 Net Media Planet Ltd. All Rights Reserved
www.nmpidigital.com
1
What you can expect from today’s webinar
House Keeping
Presentation will be recorded and emailed out to
everyone
30 Mins
Ask any questions through the chat
Presenter: Craig Brown
Summary Of
The Week
3
We saw traffic gradually increase into the weekend, with both peaking on Friday before
falling away after Friday
2018 Traffic & Revenue Trends
£0
£500,000
£1,000,000
£1,500,000
£2,000,000
£2,500,000
£3,000,000
£3,500,000
0
100000
200000
300000
400000
500000
600000
700000
800000
900000
1000000
10/17/2018
10/18/2018
10/19/2018
10/20/2018
10/21/2018
10/22/2018
10/23/2018
10/24/2018
10/25/2018
10/26/2018
10/27/2018
10/28/2018
10/29/2018
10/30/2018
10/31/2018
11/1/2018
11/2/2018
11/3/2018
11/4/2018
11/5/2018
11/6/2018
11/7/2018
11/8/2018
11/9/2018
11/10/2018
11/11/2018
11/12/2018
11/13/2018
11/14/2018
11/15/2018
11/16/2018
11/17/2018
11/18/2018
11/19/2018
11/20/2018
11/21/2018
11/22/2018
11/23/2018
11/24/2018
11/25/2018
11/26/2018
11/27/2018
11/28/2018
11/29/2018
Clicks vs Revenue
Clicks Revenue (GBP)
4
This year followed a very different pattern, with traffic and CR increasing throughout the
day, and mobile being the dominant traffic source
Black Friday Specific Trends
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
9.00%
10.00%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Black Friday CR by Device & Hour
Desktop CR Mobile CR Tablet CR
-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Black Friday Clicks by Device & Hour
Desktop Clicks Mobile Clicks Tablet Clicks
5
All channels saw an increase in CTR, CPCs or CPMs and CR. The increase in CR matched
or was greater than the increase in CPCs or CPMs
Channel Specific Changes
Search
Social
Display
CTR CPC/CPM CR
+23% +52% +82%
+2% +44% +44%
+21% +22% +68%
Opportuniti
es
7
CSS was rolled out by Google earlier in the year and allows for advertisers to save 20% on
CPCs through Google shopping activity
Comparison Shopping Service (CSS)
The same product can’t show from
the same advertiser twice in one
auction, so we wont drive up our
CPC’s
Don’t Drive Up
Cost
Create new campaigns linked to the
CSS GMC rather than the regular
GMC
Duplicate
CampaignsGoogle takes 20% before entering a
bid in auction
This isn’t the case for bids through a
CSS listed ad
Save on CPCs
Test Impact of
CSS
Benefits: Process:
Observe the impact of selling
through a separate service in
Google Shopping
8
You can use digital to target customers who used to been purchasers at this time of year,
but at no other times
Maximise Your Data Usage
Gather customer information on
purchasers last year, who aren’t
within your standard
demographic
Use platforms to find and
advertise to potential
customers
9
In the final week before Christmas, use ad copy to highlight the urgency of making a
purchase and grab those last-minute shoppers.
The Run Up to Christmas
Last Delivery Date
Messaging should include the last guaranteed delivery dates and consider creating a
countdown script to automate the process.
Click & Collect
After the last delivery dates have passed, alter the messaging to ‘Click & Collect’ if this
option is available and the date is later than for last delivery.
Available In Store
Use device-specific campaigns to target mobile consumers with messages such as,
‘Still Available in Store,’ after delivery dates have closed. This will help to drive those
final sales.
Any
Questions?
info@nmpidigital.com
@nmpi_digital

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Unwrapping Cyber Weekend in the UK

  • 1. Unwrapping Cyber Weekend © 2015 Net Media Planet Ltd. All Rights Reserved www.nmpidigital.com
  • 2. 1 What you can expect from today’s webinar House Keeping Presentation will be recorded and emailed out to everyone 30 Mins Ask any questions through the chat Presenter: Craig Brown
  • 4. 3 We saw traffic gradually increase into the weekend, with both peaking on Friday before falling away after Friday 2018 Traffic & Revenue Trends £0 £500,000 £1,000,000 £1,500,000 £2,000,000 £2,500,000 £3,000,000 £3,500,000 0 100000 200000 300000 400000 500000 600000 700000 800000 900000 1000000 10/17/2018 10/18/2018 10/19/2018 10/20/2018 10/21/2018 10/22/2018 10/23/2018 10/24/2018 10/25/2018 10/26/2018 10/27/2018 10/28/2018 10/29/2018 10/30/2018 10/31/2018 11/1/2018 11/2/2018 11/3/2018 11/4/2018 11/5/2018 11/6/2018 11/7/2018 11/8/2018 11/9/2018 11/10/2018 11/11/2018 11/12/2018 11/13/2018 11/14/2018 11/15/2018 11/16/2018 11/17/2018 11/18/2018 11/19/2018 11/20/2018 11/21/2018 11/22/2018 11/23/2018 11/24/2018 11/25/2018 11/26/2018 11/27/2018 11/28/2018 11/29/2018 Clicks vs Revenue Clicks Revenue (GBP)
  • 5. 4 This year followed a very different pattern, with traffic and CR increasing throughout the day, and mobile being the dominant traffic source Black Friday Specific Trends 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 8.00% 9.00% 10.00% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Black Friday CR by Device & Hour Desktop CR Mobile CR Tablet CR - 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Black Friday Clicks by Device & Hour Desktop Clicks Mobile Clicks Tablet Clicks
  • 6. 5 All channels saw an increase in CTR, CPCs or CPMs and CR. The increase in CR matched or was greater than the increase in CPCs or CPMs Channel Specific Changes Search Social Display CTR CPC/CPM CR +23% +52% +82% +2% +44% +44% +21% +22% +68%
  • 8. 7 CSS was rolled out by Google earlier in the year and allows for advertisers to save 20% on CPCs through Google shopping activity Comparison Shopping Service (CSS) The same product can’t show from the same advertiser twice in one auction, so we wont drive up our CPC’s Don’t Drive Up Cost Create new campaigns linked to the CSS GMC rather than the regular GMC Duplicate CampaignsGoogle takes 20% before entering a bid in auction This isn’t the case for bids through a CSS listed ad Save on CPCs Test Impact of CSS Benefits: Process: Observe the impact of selling through a separate service in Google Shopping
  • 9. 8 You can use digital to target customers who used to been purchasers at this time of year, but at no other times Maximise Your Data Usage Gather customer information on purchasers last year, who aren’t within your standard demographic Use platforms to find and advertise to potential customers
  • 10. 9 In the final week before Christmas, use ad copy to highlight the urgency of making a purchase and grab those last-minute shoppers. The Run Up to Christmas Last Delivery Date Messaging should include the last guaranteed delivery dates and consider creating a countdown script to automate the process. Click & Collect After the last delivery dates have passed, alter the messaging to ‘Click & Collect’ if this option is available and the date is later than for last delivery. Available In Store Use device-specific campaigns to target mobile consumers with messages such as, ‘Still Available in Store,’ after delivery dates have closed. This will help to drive those final sales.

Editor's Notes

  1. Alex
  2. Alex
  3. Example – we’ve seen 37% lower CPCs on another retail client where we tested CSS 2 options – run alongside standard shopping (recommended) or adjust to switch fully to CSS immediately Commercials Google provides a rebate called ‘SpendMarch’ for merchants running through a CSS – provided as ad credits based on merchant spend Our management fee calculated as 20% of spend match amount to cover tech costs Next ateps
  4. Deena
  5. Deena