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AUGUST 2020
The Future of Performance -
Feed Management
Shalaka Darshane
©2020 NMPi. ALL RIGHTS RESERVED.
1 Why are Feeds Important?
AGENDA
2 Free Shopping
3 Getting your Feed Right
4 The NMPi Approach
©2020 NMPi. ALL RIGHTS RESERVED.
Why are feeds important?
Why are feeds
important for online
performance?
©2020 NMPi. ALL RIGHTS RESERVED.
42% will shop more digitally
in the future
Source: ChannelAdvisor, "COVID-19 Consumer Shopping Habits" in
collaboration with Dynata, May 22, 2020
WHY ARE FEEDS IMPORTANT?
©2020 NMPi. ALL RIGHTS RESERVED.
THE IMPORTANCE OF FEEDS
Shopping Amazon
Feeds
Display AffiliatesSocialShoppingSearch
©2020 NMPi. ALL RIGHTS RESERVED.
CHALLENGES
Slow Feed Updates
Stock Level
Competitor Pricing
©2020 NMPi. ALL RIGHTS RESERVED.
Change is coming.
©2020 NMPi. ALL RIGHTS RESERVED.
● Small tiled paid ads at
the top of the page
● Below this, organic/free
shopping ads
● Makes up ~10% of
Shopping traffic
What Is Changing?
Shopping Tab.
©2020 NMPi. ALL RIGHTS RESERVED.
FREE SHOPPING
Getting Your Feed
Right.
©2020 NMPi. ALL RIGHTS RESERVED.
UTILISE ADVANCED DATA
Use third party tools and API to take your feeds to the next level
SHARE WITH OTHER CHANNELS
Don’t let insights sit siloed in one channel
LEVERAGE YOUR OWN DATA
Use everything at your disposal
LAY THE FOUNDATIONS
Ensure data is accurate and testing is regular
FEED PYRAMID
©2020 NMPi. ALL RIGHTS RESERVED.
UTILISE ADVANCED DATA
Use third party tools and API to take your feeds to the next level
SHARE WITH OTHER CHANNELS
Don’t let insights sit siloed in one channel
LEVERAGE YOUR OWN DATA
Use everything at your disposal
LAY THE FOUNDATIONS
Ensure data is accurate and testing is regular
FEED PYRAMID
©2020 NMPi. ALL RIGHTS RESERVED.
©2018 DQ&A. ©2018 JOYSTICK. ©2018 NMPi. ALL RIGHTS RESERVED.
THE IMPORTANT AREAS
Quality
The feed should have a full set of attributes
and be continuously optimised towards
channel specific best practices.
Governance
Regular auditing for disapprovals should be completed.
Alerts can be set up to flag future issues and you can
stop pushing data automatically if it doesn’t meet your
standards.
©2020 NMPi. ALL RIGHTS RESERVED.
Consistency
The feed should be updated ideally
through API integration. Or at least
as often as the site updates.
UTILISE ADVANCED DATA
Use third party tools and API to take your feeds to the next level
SHARE WITH OTHER CHANNELS
Don’t let insights sit siloed in one channel
LAY THE FOUNDATIONS
Ensure data is accurate and testing is regular
FEED PYRAMID
LEVERAGE YOUR OWN DATA
Use everything at your disposal
©2020 NMPi. ALL RIGHTS RESERVED.
1414CENTRALISATION
FEED
FEED
Common. Correct.
©2020 NMPi. ALL RIGHTS RESERVED.
FEED IMPROVEMENTS
Using Data to Gain Efficiencies.
Products
ranked by
several
factors:
● Performance
● Stock
● Margin
● Price
competitivity
Top
Products
prioritised
in creatives
Shopping Display
+ Top Seller
+ High Stock
+ High Margin
+ Price
Competitive
+ Poor Seller
+ Low Stock
+ Low Margin
+ Not Price
Competitive
©2020 NMPi. ALL RIGHTS RESERVED.
USING DATA TO MAKE STRATEGIC DECISIONS
Item ID: Floral
Halterneck Bikini
Size 12
Sub-Category
Level: Bikinis
Size 12 All Sizes
Item Group ID:
Floral Halterneck
Bikini
Category Level:
Beachwear
80% of sales
60% of sales
15% of sales
©2020 NMPi. ALL RIGHTS RESERVED.
UTILISE ADVANCED DATA
Use third party tools and API to take your feeds to the next level
SHARE WITH OTHER CHANNELS
Don’t let insights sit siloed in one channel
LEVERAGE YOUR OWN DATA
Use everything at your disposal
LAY THE FOUNDATIONS
Ensure data is accurate and testing is regular
FEED PYRAMID
©2020 NMPi. ALL RIGHTS RESERVED.
UTILISING EXTERNAL DATA
Sports Fantasy
Football
API
Sports
Schedules
Clothing /
Pharmacy
Weather /
Pollen
Garden
Centre
Seasonality
2nd Hand
Books
Amazon
Everyone Social
Triggers
FEEDS
©2020 NMPi. ALL RIGHTS RESERVED.
ADVANCED DATA
Retailer A
Item Price (£)
Model impact of price
positioning
Competitor Products
Assessing your product positioning.
Dynamically monitoring the Shopping landscape
across Google and Amazon:
● Show overlap rate with relevant competitors
and brands
● Reveal specific products or categories where
pricing strategies are not aligned with
competitors
● Model the impact of pricing on performance
in specific products and categories
● Automate decision making across paid
landscape
©2020 NMPi. ALL RIGHTS RESERVED.
The NMPi Approach.
©2020 NMPi. ALL RIGHTS RESERVED.
THE NMPi APPROACH
©2020 NMPi. ALL RIGHTS RESERVED.
CSS Activity
Performance
Marketing
Agency
Heritage
Get the basics right.
Get your free feed audit!
©2020 NMPi. ALL RIGHTS RESERVED.
CONCLUSION
Thank You for your Time!
Shalaka Darshane
shalaka@nmpidigital.com
Any Questions?
©2020 NMPi. ALL RIGHTS RESERVED.

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NMPignite: The Future of Performance- Feeds

  • 1. AUGUST 2020 The Future of Performance - Feed Management Shalaka Darshane ©2020 NMPi. ALL RIGHTS RESERVED.
  • 2. 1 Why are Feeds Important? AGENDA 2 Free Shopping 3 Getting your Feed Right 4 The NMPi Approach ©2020 NMPi. ALL RIGHTS RESERVED.
  • 3. Why are feeds important? Why are feeds important for online performance? ©2020 NMPi. ALL RIGHTS RESERVED.
  • 4. 42% will shop more digitally in the future Source: ChannelAdvisor, "COVID-19 Consumer Shopping Habits" in collaboration with Dynata, May 22, 2020 WHY ARE FEEDS IMPORTANT? ©2020 NMPi. ALL RIGHTS RESERVED.
  • 5. THE IMPORTANCE OF FEEDS Shopping Amazon Feeds Display AffiliatesSocialShoppingSearch ©2020 NMPi. ALL RIGHTS RESERVED.
  • 6. CHALLENGES Slow Feed Updates Stock Level Competitor Pricing ©2020 NMPi. ALL RIGHTS RESERVED.
  • 7. Change is coming. ©2020 NMPi. ALL RIGHTS RESERVED.
  • 8. ● Small tiled paid ads at the top of the page ● Below this, organic/free shopping ads ● Makes up ~10% of Shopping traffic What Is Changing? Shopping Tab. ©2020 NMPi. ALL RIGHTS RESERVED. FREE SHOPPING
  • 9. Getting Your Feed Right. ©2020 NMPi. ALL RIGHTS RESERVED.
  • 10. UTILISE ADVANCED DATA Use third party tools and API to take your feeds to the next level SHARE WITH OTHER CHANNELS Don’t let insights sit siloed in one channel LEVERAGE YOUR OWN DATA Use everything at your disposal LAY THE FOUNDATIONS Ensure data is accurate and testing is regular FEED PYRAMID ©2020 NMPi. ALL RIGHTS RESERVED.
  • 11. UTILISE ADVANCED DATA Use third party tools and API to take your feeds to the next level SHARE WITH OTHER CHANNELS Don’t let insights sit siloed in one channel LEVERAGE YOUR OWN DATA Use everything at your disposal LAY THE FOUNDATIONS Ensure data is accurate and testing is regular FEED PYRAMID ©2020 NMPi. ALL RIGHTS RESERVED.
  • 12. ©2018 DQ&A. ©2018 JOYSTICK. ©2018 NMPi. ALL RIGHTS RESERVED. THE IMPORTANT AREAS Quality The feed should have a full set of attributes and be continuously optimised towards channel specific best practices. Governance Regular auditing for disapprovals should be completed. Alerts can be set up to flag future issues and you can stop pushing data automatically if it doesn’t meet your standards. ©2020 NMPi. ALL RIGHTS RESERVED. Consistency The feed should be updated ideally through API integration. Or at least as often as the site updates.
  • 13. UTILISE ADVANCED DATA Use third party tools and API to take your feeds to the next level SHARE WITH OTHER CHANNELS Don’t let insights sit siloed in one channel LAY THE FOUNDATIONS Ensure data is accurate and testing is regular FEED PYRAMID LEVERAGE YOUR OWN DATA Use everything at your disposal ©2020 NMPi. ALL RIGHTS RESERVED.
  • 15. FEED IMPROVEMENTS Using Data to Gain Efficiencies. Products ranked by several factors: ● Performance ● Stock ● Margin ● Price competitivity Top Products prioritised in creatives Shopping Display + Top Seller + High Stock + High Margin + Price Competitive + Poor Seller + Low Stock + Low Margin + Not Price Competitive ©2020 NMPi. ALL RIGHTS RESERVED.
  • 16. USING DATA TO MAKE STRATEGIC DECISIONS Item ID: Floral Halterneck Bikini Size 12 Sub-Category Level: Bikinis Size 12 All Sizes Item Group ID: Floral Halterneck Bikini Category Level: Beachwear 80% of sales 60% of sales 15% of sales ©2020 NMPi. ALL RIGHTS RESERVED.
  • 17. UTILISE ADVANCED DATA Use third party tools and API to take your feeds to the next level SHARE WITH OTHER CHANNELS Don’t let insights sit siloed in one channel LEVERAGE YOUR OWN DATA Use everything at your disposal LAY THE FOUNDATIONS Ensure data is accurate and testing is regular FEED PYRAMID ©2020 NMPi. ALL RIGHTS RESERVED.
  • 18. UTILISING EXTERNAL DATA Sports Fantasy Football API Sports Schedules Clothing / Pharmacy Weather / Pollen Garden Centre Seasonality 2nd Hand Books Amazon Everyone Social Triggers FEEDS ©2020 NMPi. ALL RIGHTS RESERVED.
  • 19. ADVANCED DATA Retailer A Item Price (£) Model impact of price positioning Competitor Products Assessing your product positioning. Dynamically monitoring the Shopping landscape across Google and Amazon: ● Show overlap rate with relevant competitors and brands ● Reveal specific products or categories where pricing strategies are not aligned with competitors ● Model the impact of pricing on performance in specific products and categories ● Automate decision making across paid landscape ©2020 NMPi. ALL RIGHTS RESERVED.
  • 20. The NMPi Approach. ©2020 NMPi. ALL RIGHTS RESERVED.
  • 21. THE NMPi APPROACH ©2020 NMPi. ALL RIGHTS RESERVED. CSS Activity Performance Marketing Agency Heritage
  • 22. Get the basics right. Get your free feed audit! ©2020 NMPi. ALL RIGHTS RESERVED. CONCLUSION
  • 23. Thank You for your Time! Shalaka Darshane shalaka@nmpidigital.com Any Questions? ©2020 NMPi. ALL RIGHTS RESERVED.