The document discusses universal design which aims to create products and environments that can be accessed by all people as much as possible. It provides examples of applying universal design principles in a bathroom and outlines eight suggestive steps for applying universal design, which include identifying the product/environment, defining intended users, involving consumers, adopting guidelines, applying guidelines, planning for accommodations, training stakeholders, and evaluating. The goal of universal design instruction is for educators to maximize learning for all students by applying universal design principles to make instruction comprehensible and engaging for people with diverse characteristics.