With NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD, enterprises receive the benefits of both an on-premises and cloud-based communications solution without having to choose between the two. Learn more about UNIVERGE BLUE SV9500 Private Cloud at https://www.necam.com/CommunicationsPlatforms/SV9000/Platforms/UNIVERGE_SV9500/.
UNIVERGE BLUE SV9500 PRIVATE CLOUD for Hospitality BrochureInteractiveNEC
With NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD for Hospitality, the choice is simple! You can receive the benefits of both an on-premises and cloud-based communications solution without having to choose between the two!
Learn more about UNIVERGE BLUE SV9500 Private Cloud at https://www.necam.com/CommunicationsPlatforms/SV9000/Platforms/UNIVERGE_SV9500/.
ICT (Information & Communication Technology) is converging today’s communications across all media types - voice, data, video, and applications - over one network. And most companies transfer to unified infrastructure using the same communications language. iPECS-CM realizes an easy and flexible migration into today’s unified communications environment to help increase revenue, save costs and enhance productivity.
iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SME and Enterprise communications needs. As ground breaking innovative platform, iPECS UCP provides out of box UC and Mobility solution. In addition, iPECS UCP is scalable for premium UC.
Ericsson-LG Enterprise provides innovative technology and business communications solutions as a global leader. Their solutions include cloud, IP PBX, UC, mobility, fixed network infrastructure, voice, applications and data solutions for small and large enterprises. They focus on convergence, compatibility, efficiency and future-proofed technology. Their end-to-end communications solutions aim to provide answers for businesses to boost revenue, reduce costs and increase productivity and customer service.
iPECS UCS, Optimize your business communications Unified Communications SolutionEricsson-LG Enterprise
iPECS UCS is a powerful multimedia collaboration and productivity enhancing application which is exclusively designed for small and medium sized businesses. Users can experience powerful UC solutions without concerns over expenses thanks to a single server architecture.
iPECS-CM is an All-IP communications platform for medium and large enterprises. iPECS-CM provides IP telephony, various multimedia, applications, and mobility services over IP environment. Today’s communications are converged across all media types over one network. iPECS-CM realizes an easy and cost-effective migration into the today’s unified communications environment to help increase revenue, save costs and enhance productivity.
The document provides specifications for various iPECS systems and their components. It lists the maximum extension and trunk capacities, included and external VoIP channels, voice mail channels, and supported terminal and application options for different iPECS models including the iPECS-CM, UCP, eMG800, eMG80 and ARIA SOHO. The iPECS systems offer scalable and flexible IP-based communications with embedded UC features to improve employee productivity. They also support migration to cloud-based services for reduced costs and maximized flexibility.
Transcend is a value-added partner of ShoreTel that has been delivering business solutions since 1984. It has a methodical sales and implementation process to ensure high quality and has over 95% customer satisfaction. Transcend provides a range of IP telephony, network, security, and video solutions from vendors such as ShoreTel, Cisco, and Avaya to meet customer needs.
UNIVERGE BLUE SV9500 PRIVATE CLOUD for Hospitality BrochureInteractiveNEC
With NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD for Hospitality, the choice is simple! You can receive the benefits of both an on-premises and cloud-based communications solution without having to choose between the two!
Learn more about UNIVERGE BLUE SV9500 Private Cloud at https://www.necam.com/CommunicationsPlatforms/SV9000/Platforms/UNIVERGE_SV9500/.
ICT (Information & Communication Technology) is converging today’s communications across all media types - voice, data, video, and applications - over one network. And most companies transfer to unified infrastructure using the same communications language. iPECS-CM realizes an easy and flexible migration into today’s unified communications environment to help increase revenue, save costs and enhance productivity.
iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SME and Enterprise communications needs. As ground breaking innovative platform, iPECS UCP provides out of box UC and Mobility solution. In addition, iPECS UCP is scalable for premium UC.
Ericsson-LG Enterprise provides innovative technology and business communications solutions as a global leader. Their solutions include cloud, IP PBX, UC, mobility, fixed network infrastructure, voice, applications and data solutions for small and large enterprises. They focus on convergence, compatibility, efficiency and future-proofed technology. Their end-to-end communications solutions aim to provide answers for businesses to boost revenue, reduce costs and increase productivity and customer service.
iPECS UCS, Optimize your business communications Unified Communications SolutionEricsson-LG Enterprise
iPECS UCS is a powerful multimedia collaboration and productivity enhancing application which is exclusively designed for small and medium sized businesses. Users can experience powerful UC solutions without concerns over expenses thanks to a single server architecture.
iPECS-CM is an All-IP communications platform for medium and large enterprises. iPECS-CM provides IP telephony, various multimedia, applications, and mobility services over IP environment. Today’s communications are converged across all media types over one network. iPECS-CM realizes an easy and cost-effective migration into the today’s unified communications environment to help increase revenue, save costs and enhance productivity.
The document provides specifications for various iPECS systems and their components. It lists the maximum extension and trunk capacities, included and external VoIP channels, voice mail channels, and supported terminal and application options for different iPECS models including the iPECS-CM, UCP, eMG800, eMG80 and ARIA SOHO. The iPECS systems offer scalable and flexible IP-based communications with embedded UC features to improve employee productivity. They also support migration to cloud-based services for reduced costs and maximized flexibility.
Transcend is a value-added partner of ShoreTel that has been delivering business solutions since 1984. It has a methodical sales and implementation process to ensure high quality and has over 95% customer satisfaction. Transcend provides a range of IP telephony, network, security, and video solutions from vendors such as ShoreTel, Cisco, and Avaya to meet customer needs.
Unified Communications solutions from SpliceCom consolidate voice services and business applications across an IP infrastructure to increase productivity. The solutions integrate applications like business telephony, messaging, conferencing, and presence indicators. Maximiser is SpliceCom's scalable unified communications system, supporting 4 to 100,000 users. It allows mobility through features like extension anywhere and supports platforms including Windows, MacOS, and integration with Microsoft OCS.
The document promotes the iPECS-LIK communications solution for small and medium businesses, highlighting its ability to simplify communications, improve productivity, and lower costs through a unified platform that integrates voice, video, messaging and other collaboration tools across multiple devices from an easy to manage system. Key benefits include increased staff connectivity, enhanced decision making, mobility features, and scalability to support business growth. The solution provides a full range of IP phones, soft clients, applications and management tools to meet various communication needs.
Pan terra presentation, why customers should choose panterra presentation, 8 14Anthony M. DelleFave
The document promotes the cloud services of PanTerra Networks, highlighting their unified communications and collaboration features, ultra-reliable network, future-proof infrastructure, and superior customer service. PanTerra provides a fully managed cloud platform with business voice, video conferencing, file sharing, storage and mobility features to help businesses communicate and collaborate more effectively. Their network is designed based on carrier-grade principles to deliver 99.999% availability and world-class support.
Realcom Technologies is an IT solutions company that provides various services including computer hardware sales, network installation and maintenance, CCTV installation, access control, and IT outsourcing. They have a team of experienced engineers with various technical certifications. Realcom aims to deliver high quality IT services and solutions to its clients in Nigeria.
The document describes the iPECS eMG80 hybrid communications platform for small and medium enterprises. It provides the following key features and capabilities in 3 sentences or less:
The iPECS eMG80 is a cost-effective hybrid IP/TDM platform that supports up to 74 trunks and 140 extensions. It provides embedded unified communications applications and supports flexible multi-site deployments. The platform offers a wide range of mobility solutions, applications, and terminals to meet the diverse needs of small and medium businesses.
Boost your operational efficiency by integrating mobile devices to a highly reliable IP network. Mobile Centrex is a network-based service using mobile phones as end devices enabeld with traditional PBX-style calling features.
NuWave is a global communications provider that offers hosted PBX, data, and telecom solutions. It values quality, satisfaction, and aims to sustain valuable relationships. NuWave's hosted PBX is affordable and scalable, with standard features including auto attendants, call routing, and voicemail. It compares favorably to on-site PBXs in cost and maintenance. Pricing is $29.99-26.99 monthly per class of seats, including minutes with additional minutes at $0.029 each.
The document discusses various telecommunications and internet solutions provided by Impact IT Solutions, including 3CX phone systems, Yealink handsets, Ethernet connections, leased lines, MPLS wide area networks, mobile broadband, and cloud phone numbers. It provides positive testimonials from existing Impact IT clients praising their excellent service, reliability, and ability to resolve issues and suggest solutions.
Toshiba Cloud-Based Telephone Systems -VIPedge™ Cloud-Based Telephone System ...toshibatele123
Toshiba’s VIPedge™ cloud-based telephone solution is designed for organisations needing robust communication features without having to own and maintain an on-site telephone system.
Panasonic KX-NS700 Telephone System Infobest4systems
All about the Panasonic KX-NS700 Telephone System which is available at http://www.best4systems.co.uk/panasonic-kx-ns700-smart-hybrid-telephone-system.html
Cincinnati Bell provides end-to-end technology and communication offerings to enable customers to deploy flexible solutions that reduce costs, improve efficiency, mitigate risk, and increase customer satisfaction. It has over $1.4 billion in revenue and offers services including wireless, technology solutions, voice, internet, data centers, IT outsourcing, and more to business customers across various industries. Cincinnati Bell focuses on providing individualized solutions and services to each customer through dedicated account managers and local support teams.
The document summarizes DiVitas' mobile unified communications solution. It allows employees to use their personal mobile phones for business by extending PBX functionality like voicemail, directory services and single number reach. It provides seamless roaming between WiFi and cellular networks. It reduces international roaming charges by up to 70% through its Transparent Callback technology. The solution works with any PBX and integrates with company directories.
Westcon Avaya IP Office R9 Launch Event PresentationsWESTCON EMEA
The document summarizes an event being held by Westcon Convergence and Avaya to launch the IP Office 9.0 system, including presentations on the new features and capabilities of IP Office 9.0, demonstrations of IP Office 9.0, Versai, Jabra, and Plantronics products, and a prize drawing for tickets to an England rugby match for attendees. Venue logistics and safety information is provided, and the scheduled presentations and speakers are outlined.
This document summarizes the SIP trunking services offered by Fusion Connect. Fusion SIP trunking allows businesses to replace traditional phone lines with an IP-based trunking service to leverage cloud features while reducing costs. Key benefits include saving over 50% on phone service costs, sharing call capacity across office locations with one IP connection, and a service that grows with the business. The document outlines Fusion's approach to customer excellence which includes assessing needs, designing solutions, implementing, and providing ongoing support.
Multimedia Communication Server Frequently Asked QuestionsVideoguy
The document provides an overview of the Nortel Multimedia Communication Server (MCS) 5100, including descriptions of its key features and benefits for enterprises. The MCS 5100 is an application server that transforms enterprise communications by unifying voice, video, instant messaging, and other collaboration tools. It improves productivity and mobility while reducing costs. Some of its main features include audio and video conferencing, file sharing, whiteboarding, presence, and integration with soft clients for IBM Lotus Notes and Microsoft Outlook.
The document describes the Vertical SBX IP converged telephony system. It can be deployed as a VoIP system or use traditional phone lines, allowing businesses to migrate to VoIP at their own pace. It supports up to 48 users across multiple sites and offers features such as integrated voice mail, call routing, and mobility. Customers praise its flexibility, easy installation, and cost-effective enterprise-level features.
The document discusses a retail solution that provides high-performance WiFi access for shoppers and supports new bandwidth-heavy wireless applications to improve the customer experience. It summarizes challenges like providing easy guest access, security, and supporting new devices and high performance expectations. The solution described uses an 802.11ac wireless LAN with features like client load balancing, video caching, and security measures to securely support many users and applications without impacting performance. It also allows for easy guest sign-on, environmental monitoring, and future integration of video monitoring and location services.
The document introduces TeleWare and provides an overview of its products and services. It discusses TeleWare's hosted communications solutions including IP telephony, mobile office solutions using private GSM networks, and virtual contact center software for call routing and interactive voice response. Case studies are presented showing how TeleWare's solutions have provided cost-effective communications and improved customer service for various organizations.
SmartOffice is a one stop solution for all your business needs. An integrated solution with CRM, Toll-Free service, Internet connectivity and Landline connectivity in a single box. Learn how this can reduce your infrastructure costs and is the best solution for startups and growing businesses to setup offices.
The document summarizes the Samsung OfficeServ 7000 Series, an all-in-one IP communication solution. It offers five platforms - the 7030, 7100, 7200-S, 7200, and 7400 - that vary in size and features. The platforms integrate telephony, wireless connectivity, and applications to enhance communication and collaboration within and across office locations. The solutions are designed to grow with businesses and protect investments through migrating features and equipment across systems.
With technology changing exponentially and everything moving to the cloud, enterprises face the challenging decision of whether to keep and maintain their communications systems in-house or move to the cloud. On-premises solutions allow enterprises more direct control over their communication systems, while cloud solutions offer the advantages of low upfront costs, a single monthly payment, and an always-current managed service technology.
Unified Communication Partners Supplying, Installing and Servicing fixed telephone systems for business PAX Systems and offices in NSW since 2011. Call us now 1300 729 293, fax 02 9635 4215
Unified Communications solutions from SpliceCom consolidate voice services and business applications across an IP infrastructure to increase productivity. The solutions integrate applications like business telephony, messaging, conferencing, and presence indicators. Maximiser is SpliceCom's scalable unified communications system, supporting 4 to 100,000 users. It allows mobility through features like extension anywhere and supports platforms including Windows, MacOS, and integration with Microsoft OCS.
The document promotes the iPECS-LIK communications solution for small and medium businesses, highlighting its ability to simplify communications, improve productivity, and lower costs through a unified platform that integrates voice, video, messaging and other collaboration tools across multiple devices from an easy to manage system. Key benefits include increased staff connectivity, enhanced decision making, mobility features, and scalability to support business growth. The solution provides a full range of IP phones, soft clients, applications and management tools to meet various communication needs.
Pan terra presentation, why customers should choose panterra presentation, 8 14Anthony M. DelleFave
The document promotes the cloud services of PanTerra Networks, highlighting their unified communications and collaboration features, ultra-reliable network, future-proof infrastructure, and superior customer service. PanTerra provides a fully managed cloud platform with business voice, video conferencing, file sharing, storage and mobility features to help businesses communicate and collaborate more effectively. Their network is designed based on carrier-grade principles to deliver 99.999% availability and world-class support.
Realcom Technologies is an IT solutions company that provides various services including computer hardware sales, network installation and maintenance, CCTV installation, access control, and IT outsourcing. They have a team of experienced engineers with various technical certifications. Realcom aims to deliver high quality IT services and solutions to its clients in Nigeria.
The document describes the iPECS eMG80 hybrid communications platform for small and medium enterprises. It provides the following key features and capabilities in 3 sentences or less:
The iPECS eMG80 is a cost-effective hybrid IP/TDM platform that supports up to 74 trunks and 140 extensions. It provides embedded unified communications applications and supports flexible multi-site deployments. The platform offers a wide range of mobility solutions, applications, and terminals to meet the diverse needs of small and medium businesses.
Boost your operational efficiency by integrating mobile devices to a highly reliable IP network. Mobile Centrex is a network-based service using mobile phones as end devices enabeld with traditional PBX-style calling features.
NuWave is a global communications provider that offers hosted PBX, data, and telecom solutions. It values quality, satisfaction, and aims to sustain valuable relationships. NuWave's hosted PBX is affordable and scalable, with standard features including auto attendants, call routing, and voicemail. It compares favorably to on-site PBXs in cost and maintenance. Pricing is $29.99-26.99 monthly per class of seats, including minutes with additional minutes at $0.029 each.
The document discusses various telecommunications and internet solutions provided by Impact IT Solutions, including 3CX phone systems, Yealink handsets, Ethernet connections, leased lines, MPLS wide area networks, mobile broadband, and cloud phone numbers. It provides positive testimonials from existing Impact IT clients praising their excellent service, reliability, and ability to resolve issues and suggest solutions.
Toshiba Cloud-Based Telephone Systems -VIPedge™ Cloud-Based Telephone System ...toshibatele123
Toshiba’s VIPedge™ cloud-based telephone solution is designed for organisations needing robust communication features without having to own and maintain an on-site telephone system.
Panasonic KX-NS700 Telephone System Infobest4systems
All about the Panasonic KX-NS700 Telephone System which is available at http://www.best4systems.co.uk/panasonic-kx-ns700-smart-hybrid-telephone-system.html
Cincinnati Bell provides end-to-end technology and communication offerings to enable customers to deploy flexible solutions that reduce costs, improve efficiency, mitigate risk, and increase customer satisfaction. It has over $1.4 billion in revenue and offers services including wireless, technology solutions, voice, internet, data centers, IT outsourcing, and more to business customers across various industries. Cincinnati Bell focuses on providing individualized solutions and services to each customer through dedicated account managers and local support teams.
The document summarizes DiVitas' mobile unified communications solution. It allows employees to use their personal mobile phones for business by extending PBX functionality like voicemail, directory services and single number reach. It provides seamless roaming between WiFi and cellular networks. It reduces international roaming charges by up to 70% through its Transparent Callback technology. The solution works with any PBX and integrates with company directories.
Westcon Avaya IP Office R9 Launch Event PresentationsWESTCON EMEA
The document summarizes an event being held by Westcon Convergence and Avaya to launch the IP Office 9.0 system, including presentations on the new features and capabilities of IP Office 9.0, demonstrations of IP Office 9.0, Versai, Jabra, and Plantronics products, and a prize drawing for tickets to an England rugby match for attendees. Venue logistics and safety information is provided, and the scheduled presentations and speakers are outlined.
This document summarizes the SIP trunking services offered by Fusion Connect. Fusion SIP trunking allows businesses to replace traditional phone lines with an IP-based trunking service to leverage cloud features while reducing costs. Key benefits include saving over 50% on phone service costs, sharing call capacity across office locations with one IP connection, and a service that grows with the business. The document outlines Fusion's approach to customer excellence which includes assessing needs, designing solutions, implementing, and providing ongoing support.
Multimedia Communication Server Frequently Asked QuestionsVideoguy
The document provides an overview of the Nortel Multimedia Communication Server (MCS) 5100, including descriptions of its key features and benefits for enterprises. The MCS 5100 is an application server that transforms enterprise communications by unifying voice, video, instant messaging, and other collaboration tools. It improves productivity and mobility while reducing costs. Some of its main features include audio and video conferencing, file sharing, whiteboarding, presence, and integration with soft clients for IBM Lotus Notes and Microsoft Outlook.
The document describes the Vertical SBX IP converged telephony system. It can be deployed as a VoIP system or use traditional phone lines, allowing businesses to migrate to VoIP at their own pace. It supports up to 48 users across multiple sites and offers features such as integrated voice mail, call routing, and mobility. Customers praise its flexibility, easy installation, and cost-effective enterprise-level features.
The document discusses a retail solution that provides high-performance WiFi access for shoppers and supports new bandwidth-heavy wireless applications to improve the customer experience. It summarizes challenges like providing easy guest access, security, and supporting new devices and high performance expectations. The solution described uses an 802.11ac wireless LAN with features like client load balancing, video caching, and security measures to securely support many users and applications without impacting performance. It also allows for easy guest sign-on, environmental monitoring, and future integration of video monitoring and location services.
The document introduces TeleWare and provides an overview of its products and services. It discusses TeleWare's hosted communications solutions including IP telephony, mobile office solutions using private GSM networks, and virtual contact center software for call routing and interactive voice response. Case studies are presented showing how TeleWare's solutions have provided cost-effective communications and improved customer service for various organizations.
SmartOffice is a one stop solution for all your business needs. An integrated solution with CRM, Toll-Free service, Internet connectivity and Landline connectivity in a single box. Learn how this can reduce your infrastructure costs and is the best solution for startups and growing businesses to setup offices.
The document summarizes the Samsung OfficeServ 7000 Series, an all-in-one IP communication solution. It offers five platforms - the 7030, 7100, 7200-S, 7200, and 7400 - that vary in size and features. The platforms integrate telephony, wireless connectivity, and applications to enhance communication and collaboration within and across office locations. The solutions are designed to grow with businesses and protect investments through migrating features and equipment across systems.
With technology changing exponentially and everything moving to the cloud, enterprises face the challenging decision of whether to keep and maintain their communications systems in-house or move to the cloud. On-premises solutions allow enterprises more direct control over their communication systems, while cloud solutions offer the advantages of low upfront costs, a single monthly payment, and an always-current managed service technology.
Unified Communication Partners Supplying, Installing and Servicing fixed telephone systems for business PAX Systems and offices in NSW since 2011. Call us now 1300 729 293, fax 02 9635 4215
UNIVERGE BLUE™ CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.
The SV9100 platform is a new system, with new handsets and new applications to empower your workforce. Built on the back of the award winning SV8100 technology, the SV9100 provides double the system capacity, yet cost effective from 10 to over 800 users
The document discusses cloud services provided by NEC including UCaaS, BaaS, and video collaboration. UCaaS provides phone, messaging, video conferencing and contact center tools through the cloud to improve flexibility. BaaS protects customer data through encryption and disaster recovery services. Moving to NEC's cloud services reduces costs compared to on-premise systems and allows businesses to scale services up or down as needed.
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform
The document discusses how the workplace and collaboration needs have changed, with teams now working interdependently from various locations using various devices. It outlines Cisco's strategic approach to addressing these new collaboration needs through unified communications, pervasive video, and a unified workspace to enable secure connectivity and productivity from anywhere. The future workplace is envisioned as a connected workplace with embedded collaboration capabilities and activity-based facilities supported by converged policies, space, and technology. Cisco provides solutions like enterprise networks, security, mobility and BYOD policies to enable this new way of working.
When you partner with NEC, your company is backed 100% by us. NEC’s 360° approach to Channel Partner success makes it easy to sell, set up, manage, and support cloud services while earning more revenue, owning your customer relationships, and building value for your businesses. Visit https://www.univergeblue.com/partners to learn more about UNIVERGE BLUE and Partnering with NEC.
Siemens Enterprise Communications provides the OpenScape Business solution, an all-in-one unified communications product designed for small and medium businesses. OpenScape Business integrates various communication methods like phone calls, email, instant messages and video conferencing into a single interface to improve collaboration. It can be deployed without requiring new infrastructure and provides mobility, productivity and cost-saving benefits to businesses through features such as seamless mobile access, enhanced customer service and reduced communication expenses.
Cloud IPT is a complete communications service that provides an extensive web portal allowing administrators to easily manage the system while empowering employees to maximize productivity. It offers features like 'one number anywhere' capability, seamless call transfers between devices, and integrates fixed and mobile telephony. As a cloud-based system hosted off-site, there are no major hardware costs and customers only pay per user. It is suitable for businesses of any size looking to improve productivity and professionalism.
CSG have been providing telephony systems for over 15 years and can offer you a range of solutions from the world’s major telephony providers, be that on premise or the cloud. Break free from traditional ISDN and discover why modern businesses are choosing to upgrade to telephony solutions.
Why nimans... why nec univerge blue november 2021John McKindland
Nimans is a technology solutions provider that has been in business for over 35 years. They deliver technology products, services, and solutions to customers. Nimans prides itself on its experience with technology over the decades as the industry has advanced and transformed. They help customers make informed choices about technology and support them throughout their technology journey.
UNIVERGE BLUE CONNECT BRIDGE – Your BRIDGE to the Cloud!InteractiveNEC
This infographic explains how existing NEC customers are bridging the gap between their NEC phone system and the cloud, so teams can work from anywhere. To learn more visit www.univergeblue.com/bridge.
The document discusses Intermedia's Office in the Cloud services which provide a worry-free experience for customers. Key benefits highlighted include reducing capital expenditures, increasing flexibility, and providing peace of mind through reliable infrastructure, security features, expert support and a 99.999% service level agreement. Intermedia offers hosted Exchange, VoIP phone systems, file sharing and other cloud services that are centrally managed through a single control panel for easy administration.
A cloud-based unified communications (UC) solution provides organizations with several benefits, including improved collaboration, employee satisfaction, and productivity. It allows flexible working and scalability. Cost savings come from reduced infrastructure costs, lower call costs, and simplified management. Business continuity is enhanced through automatic failover and call routing regardless of user location.
UNIVERGE BLUE CONNECT for the Healthcare IndustryInteractiveNEC
UNIVERGE BLUE® CONNECT is a unified communications service by NEC that provides voice, video conferencing, and collaboration tools to help healthcare organizations improve responsiveness, staff productivity, and reduce costs while maintaining HIPAA compliance, security, and reliability. It offers features such as find me/follow me, automated attendants, and mobile apps.
A Unified Communication Solution refers to a phone system that unifies several communication methods within a business. It combines all the ways of communication, including video conferencing, phone calls, SMS, email, instant messaging, and fax. UcaaS Solution provides a single communication platform for enterprises to improve collaboration and communication between the internal staff and clients.
Fusion Cloud Unified Communications (UC) is a cloud-based phone, conferencing, messaging and collaboration service that combines the cost savings of cloud services with the productivity of Unified Communications. It eliminates traditional PBX costs and provides mobile connectivity, integrated desktop collaboration, and the ability to add services and users as business needs evolve. Fusion works with each customer to assess needs, design the optimal solution, implement it with no service disruption, and provide ongoing support to maximize productivity and communications capabilities.
The document provides an overview of Unify, including:
- Unify's vision and goals of helping organizations achieve greater productivity and success.
- An overview of Unify's portfolio and services, including OpenScape and Circuit solutions for collaboration, mobility, contact centers, and devices.
- Examples of how Unify solutions provide unified communications and collaboration across multiple devices and locations.
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform
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UNIVERGE BLUE CONNECT BRIDGE allows companies to extend their existing NEC phone systems with cloud-based collaboration tools through desktop and mobile apps. This provides employees flexibility to work remotely while maintaining seamless communication and the same experience regardless of location. The solution integrates video calling, chat, file sharing, and other tools with the existing phone system in a single application accessible anywhere. It offers a way for companies to migrate communications to the cloud over time without replacing their current NEC investment.
(Preview) NEC Digital Platform for State and Local GovernmentsInteractiveNEC
NEC has developed the NEC Digital Platform (NDP) to help government agencies authenticate individuals' identities when they apply for services. NDP combines NEC's biometric matching algorithms and identity verification technologies to quickly and accurately verify applicants. It can integrate with agencies' existing online/mobile enrollment systems or provide a new mobile app. NDP establishes a single source of truth for identity data and helps address issues like fraud while improving the enrollment process for applicants and the workload for agency staff.
Evaluator Group: NEC UNIVERGE BLUE BACKUP & RECOVER Product BriefInteractiveNEC
NEC UNIVERGE BLUE is a suite of cloud-delivered managed services, ranging from Unified Communications such a voice, video conferencing and messaging to Data Services such as contact center, and Backup and Disaster Recovery services. From a data protection standpoint, NEC UNIVERGE BLUE offers backup and recovery-as-a-service (UNIVERGE BLUE BACKUP) and disaster recovery-as-a-service (UNIVERGE BLUE RECOVER).
UNIVERE BLUE CONNECT - How to define your hybrid work modelInteractiveNEC
Ford® is working on it. Along with CitiGroup® and Target® and Twitter® – plus Google™ and Microsoft®1. And just about every organization in business a year after COVID-19 first required the
work world to shelter in place. The “it,” of course, is a hybrid work model, one that accommodates employees working from the office and/or home without forcing “normal” business operations to skip a beat.
9 Ways Your Aging Phone System Is Putting Business Success On HoldInteractiveNEC
Whether it’s a question about a product or service, a new order, a support issue, or simply trying to pay a bill, customers still want to pick up a phone and talk to someone at your company. In other words, despite all the advances in technology, people still need a human connection—and a phone call provides just that.
NEC's UNIVERGE BLUE BACKUP and UNIVERGE BLUE RECOVERInteractiveNEC
NEC's Univerge Blue Backup and Recover service provides comprehensive data backup and disaster recovery solutions for businesses through a cloud-based platform. It offers [1] fully managed and self-managed backup options that protect files, applications, and servers across on-premises and cloud environments, [2] secure storage of backed up data in Iron Mountain's data centers, and [3] centralized management and recovery capabilities for easy control and restoration of business data.
Smart Check-In - Transforming the Guest ExperienceInteractiveNEC
Whether a guest is checking in for business or pleasure, you want to make their every experience a pleasant and frictionless one... from the time they walk in the door until the time they walk out. With NEC’s Smart Check-In software solution, you can streamline your check in and check out process and make the guests’ first and last interaction on your property easy and seamless. Visit https://www.necam.com/SmartWorkspace/SmartCheckIn/ to learn more
Preview: Leveraging Technology-Based Safety Initiatives to Thrive in the Next...InteractiveNEC
This Market Snapshot, is part of Incisiv and NEC’s effort to deliver peer-based learning and thoughtful insights on important topics that will help you navigate today and prepare for tomorrow.
The travel industry continually evolves to meet demand fluctuations, regulatory requirements and public attitudes.
Unprecedented growth in recent years propelled the adoption of technology to streamline the check-in experience.
5 Must-Have Productivity Tools to Support Your Modern Workforce InteractiveNEC
Times have changed. Modern workforces have become decentralized. It’s now common to have entire departments staffed by employees working from multiple locations – many even working from home. To keep these employees productive while also staying connected, new modern tools are required. While that legacy PBX system worked well for years, today it takes a fundamentally different type of business communications system – one designed from the ground up – to integrate all your remote and mobile workers with the in-office teams.
NEC’s UNIVERGE BLUE CONNECT (UCaaS) Solution includes the 5 key features that help support your remote employees. To learn more about UNIVERGE BLUE CONNECT visit our website today https://www.univergeblue.com/cloud-services/connect/.
Move Up to the Cloud or Stay Where You Are? 6 things to consider when reviewi...InteractiveNEC
There are many reasons you might be looking at upgrading your Contact Center system. Perhaps your manufacturer has declared your current one at the end of its life. Maybe you’re lacking some key features that would improve your customer experience. It could be that your needs have changed, and you need more flexibility, or the ability to scale up or down with demand.
Learn more about UNIVERGE BLUE ENGAGE today on our website https://www.univergeblue.com/cloud-services/engage.
In our second session, we shall learn all about the main features and fundamentals of UiPath Studio that enable us to use the building blocks for any automation project.
📕 Detailed agenda:
Variables and Datatypes
Workflow Layouts
Arguments
Control Flows and Loops
Conditional Statements
💻 Extra training through UiPath Academy:
Variables, Constants, and Arguments in Studio
Control Flow in Studio
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
"Frontline Battles with DDoS: Best practices and Lessons Learned", Igor IvaniukFwdays
At this talk we will discuss DDoS protection tools and best practices, discuss network architectures and what AWS has to offer. Also, we will look into one of the largest DDoS attacks on Ukrainian infrastructure that happened in February 2022. We'll see, what techniques helped to keep the web resources available for Ukrainians and how AWS improved DDoS protection for all customers based on Ukraine experience
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
From Natural Language to Structured Solr Queries using LLMsSease
This talk draws on experimentation to enable AI applications with Solr. One important use case is to use AI for better accessibility and discoverability of the data: while User eXperience techniques, lexical search improvements, and data harmonization can take organizations to a good level of accessibility, a structural (or “cognitive” gap) remains between the data user needs and the data producer constraints.
That is where AI – and most importantly, Natural Language Processing and Large Language Model techniques – could make a difference. This natural language, conversational engine could facilitate access and usage of the data leveraging the semantics of any data source.
The objective of the presentation is to propose a technical approach and a way forward to achieve this goal.
The key concept is to enable users to express their search queries in natural language, which the LLM then enriches, interprets, and translates into structured queries based on the Solr index’s metadata.
This approach leverages the LLM’s ability to understand the nuances of natural language and the structure of documents within Apache Solr.
The LLM acts as an intermediary agent, offering a transparent experience to users automatically and potentially uncovering relevant documents that conventional search methods might overlook. The presentation will include the results of this experimental work, lessons learned, best practices, and the scope of future work that should improve the approach and make it production-ready.
QA or the Highway - Component Testing: Bridging the gap between frontend appl...zjhamm304
These are the slides for the presentation, "Component Testing: Bridging the gap between frontend applications" that was presented at QA or the Highway 2024 in Columbus, OH by Zachary Hamm.
Must Know Postgres Extension for DBA and Developer during MigrationMydbops
Mydbops Opensource Database Meetup 16
Topic: Must-Know PostgreSQL Extensions for Developers and DBAs During Migration
Speaker: Deepak Mahto, Founder of DataCloudGaze Consulting
Date & Time: 8th June | 10 AM - 1 PM IST
Venue: Bangalore International Centre, Bangalore
Abstract: Discover how PostgreSQL extensions can be your secret weapon! This talk explores how key extensions enhance database capabilities and streamline the migration process for users moving from other relational databases like Oracle.
Key Takeaways:
* Learn about crucial extensions like oracle_fdw, pgtt, and pg_audit that ease migration complexities.
* Gain valuable strategies for implementing these extensions in PostgreSQL to achieve license freedom.
* Discover how these key extensions can empower both developers and DBAs during the migration process.
* Don't miss this chance to gain practical knowledge from an industry expert and stay updated on the latest open-source database trends.
Mydbops Managed Services specializes in taking the pain out of database management while optimizing performance. Since 2015, we have been providing top-notch support and assistance for the top three open-source databases: MySQL, MongoDB, and PostgreSQL.
Our team offers a wide range of services, including assistance, support, consulting, 24/7 operations, and expertise in all relevant technologies. We help organizations improve their database's performance, scalability, efficiency, and availability.
Contact us: info@mydbops.com
Visit: https://www.mydbops.com/
Follow us on LinkedIn: https://in.linkedin.com/company/mydbops
For more details and updates, please follow up the below links.
Meetup Page : https://www.meetup.com/mydbops-databa...
Twitter: https://twitter.com/mydbopsofficial
Blogs: https://www.mydbops.com/blog/
Facebook(Meta): https://www.facebook.com/mydbops/
Northern Engraving | Nameplate Manufacturing Process - 2024Northern Engraving
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
"Choosing proper type of scaling", Olena SyrotaFwdays
Imagine an IoT processing system that is already quite mature and production-ready and for which client coverage is growing and scaling and performance aspects are life and death questions. The system has Redis, MongoDB, and stream processing based on ksqldb. In this talk, firstly, we will analyze scaling approaches and then select the proper ones for our system.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/
Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit.
The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers.
Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.
Discover top-tier mobile app development services, offering innovative solutions for iOS and Android. Enhance your business with custom, user-friendly mobile applications.
High performance Serverless Java on AWS- GoTo Amsterdam 2024Vadym Kazulkin
Java is for many years one of the most popular programming languages, but it used to have hard times in the Serverless community. Java is known for its high cold start times and high memory footprint, comparing to other programming languages like Node.js and Python. In this talk I'll look at the general best practices and techniques we can use to decrease memory consumption, cold start times for Java Serverless development on AWS including GraalVM (Native Image) and AWS own offering SnapStart based on Firecracker microVM snapshot and restore and CRaC (Coordinated Restore at Checkpoint) runtime hooks. I'll also provide a lot of benchmarking on Lambda functions trying out various deployment package sizes, Lambda memory settings, Java compilation options and HTTP (a)synchronous clients and measure their impact on cold and warm start times.
What is an RPA CoE? Session 2 – CoE RolesDianaGray10
In this session, we will review the players involved in the CoE and how each role impacts opportunities.
Topics covered:
• What roles are essential?
• What place in the automation journey does each role play?
Speaker:
Chris Bolin, Senior Intelligent Automation Architect Anika Systems
2. UNIVERGE SV9100 - Simplifying Customer Interaction
TODAY’S COMMUNICATION
CHALLENGES
UNIVERGE® BLUE SV9500 PRIVATE CLOUD
With NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD, enterprises receive the
benefits of both an on-premises and cloud-based communications solution without
having to choose between the two!
A SMART APPROACH
AGILITY AND MORE FLEXIBILITY
NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD solution is a complete turnkey,
private communications solution, hosted in secure and resilient cloud data centers.
By switching to a private UNIVERGE BLUE® cloud model, customers receive their own
single, dedicated instance with ensured geographic redundancy to meet their unique
business needs. With the reputation for reliability and security that the UNIVERGE
BLUE SV9500 offers, paired with NEC’s UNIVERGE BLUE CLOUD SERVICES,
UNIVERGE BLUE SV9500 PRIVATE CLOUD is ideal for businesses of any size wanting
the ease and cost effectiveness of a cloud solution while maintaining the security and
privacy they get with an on-premises system.
2
UNIVERGE BLUE SV9500 PRIVATE CLOUD At-a-glance:
> Fast provisioning of new applications, features, and users provide an unparalleled
level of agility
> A range of mobility apps customizable to meet workforce requirements
> Voice, Unified Messaging, and Unified Communications as an integrated solution
> A comprehensive Contact Center Suite ranging from basic to advanced features
> Enterprise grade quality within a private and secure cloud optimizes performance to
meet your needs
> Pay only for the capacity needed with a single monthly bill- switch from a CAPEX
financial model to OPEX
> Avoid obsolescence and always remain current without the additional costs
> Removed burdens of developing, maintaining, powering, and securing
infrastructure by reducing on-site equipment and allowing NEC to handle all
existing infrastructure maintenance
> The flexibility to easily scale up services as the business grows
> Flexible SIP trunking arrangements contributing to additional cost savings
With technology changing exponentially and everything moving to the cloud, enterprises face the challenging
decision of whether to keep and maintain their communications systems in-house or move to the cloud.
On-premises solutions allow enterprises more direct control over their communication systems, while cloud
solutions offer the advantages of low upfront costs, a single monthly payment, and an always-current managed ser-
vice technology.
3. 3
3
UNIVERGE®
BLUE
SV9500
PRIVATE CLOUD
While the choices of unified communication solutions in the marketplace are vast, the available options
for a dynamic and comprehensive delivery model are limited. It is important to choose a solution that
offers you the flexibility to customize around your workforce needs and provides your business with the
agility it requires to adapt to ever-changing customer demands. With NEC’s UNIVERGE BLUE SV9500
PRIVATE CLOUD hosted and private cloud solution, enterprises can implement their unified
communications system the way that best fits their business and industry needs while always
keeping teams and customers connected while allowing employees to focus on their core business,
instead of hardware maintenance.
Whether you choose a hosted on-premises-based system, fully hosted in the cloud or hybrid
system, UNIVERGE BLUE SV9500 PRIVATE CLOUD is an opportunity to change from a capital
expense (capex) model to an operating expense (opex) one, eliminating the need for a large
upfront investment. Pay only for the capacity you need with a single monthly bill for system
hardware, phones, and phone services plus SIP Trunking.
Benefits of NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD:
>
Provides greater agility to accommodate ever-changing business requirements
> Dedicated cloud environment means increased security
> Improved protection against unforeseen disasters
> Saves time and money
> Allows IT personnel to focus on their core business
> Always have access to the latest technology and updates,
without having to invest a lot of capital
> Always compliant with highly sensitive data regulations
> Proactive response and restoration of monitoring events
PRIVATE MANAGED CLOUD
THE BEST OF BOTH WORLDS
4. 4
UNIVERGE BLUE SIP TRUNKING
COST EFFECTIVE CONNECTIONS
Businesses today are constantly looking for ways to cut their IT costs while also improving the quality of
their communications network. By paring UNIVERGE BLUE SV9500 PRIVATE CLOUD with SIP TRUNKING,
businesses can receive significant cost savings and offer a quick return on investment! With SIP TRUNKING
included, costly hard-wired Public Switch Telephone Network (PSTN) trunk connections and gateways are
eliminated and voice and data are combined on a single line which enables NEC to optimize your bandwidth
and improve quality of service.
UNIVERGE BLUE SIP TRUNKING enables low upfront costs and is
included in your single monthly payment.
> Reduces overall costs and provides always-available connectivity
> Manage all communications and data traffic over your IP network
> Eliminates the need to maintain a separate trunking system for telephony
> Unbundled SIP Trunks available for 3rd party applications
UNIVERGE BLUE SIP TRUNKING
COSTS SAVINGS PLUS
SIMPLIFIED ARCHITECTURE,
SCALABILITY, AND FLEXIBILITY
UNIVERGE® BLUE SV9500 PRIVATE CLOUD
5. FREE WI-FI
COMMUNICATIONS
VOICE & VIDEO
EXTENSION FOR
YOUR SMARTPHONE
INTEGRATES WITH
YOUR SMARTPHONE
CONTACTS
COLLABORATE
WITH YOUR
COLLEAGUES
WORKS WITH
IPHONE, IPAD &
ANDROID
COMPLETE CALL
HISTORY
MOBILITY & REMOTE WORKING OPTIONS
ANYTIME, ANYWHERE UNIFIED COMMUNICATIONS
UNIVERGE BLUE SV9500 PRIVATE CLOUD gives you access to comprehensive and fully integrated
unified communication (UC) solutions and applications directly from your smartphone. Using Apple® iPhone®,
iPad® and Android™ devices, the UNIVERGE BLUE SV9500 PRIVATE CLOUD mobile applications enable you
to stay connected from virtually anywhere. By switching to UNIVERGE BLUE SV9500 PRIVATE CLOUD, you
receive full in-office capabilities at your fingertips, while at any remote location. Simply connect to Wi-Fi
or use your mobile data (3G/4G/5G) to handle all your communications.
The all-inclusive UNIVERGE BLUE SV9500 PRIVATE CLOUD
Unified Communication Services include:
> Enhanced mobile presence and UC features
> Instant Messaging between colleagues or group chats
> Ability to set contact rules, and view presence and status change
> Complete call control with IP, TDM, and SIP options
> Seamless call transferring between devices and single-number reach
> Supports Microsoft® Exchange and Office 365® (fully integrated calendars)
> Includes an enterprise grade voicemail and unified messaging platform
> Record of communications history updated with call information
> One number, one voicemail, one complete call history
> Integration with smart phone contacts
6. UNIVERGE SV9100 - Simplifying Customer Interaction
Productivity, cost savings, greater flexibility, and safe work environments for your workforce – just some of the
reasons working remote has increased globally around the world. With the UNIVERGE BLUE SV9500 PRIVATE
CLOUD and hosted unified communications and collaboration solutions, your employees can work from any
location and be reached anytime – just as if they were sitting at a desk in the corporate office.
THE RISE OF THE
THE REMOTE WORKER
STAY CONNECTED
ELEVATE THE EMPLOYEE EXPERIENCE
Staying connected is critical for remote workers. It helps them to be more productive, service
customers better, and makes them feel more like part of the team, enhancing their overall employee
experience. With NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD cost-effective voice and web
collaboration solutions, your remote workers will never be or feel out of touch.
>
Access to a complete suite of user-centric UC and collaboration applications from a single
desktop client
>
Provides intuitive call control, instant messaging (IM), group chat, and audio/video conferencing
>
Individualized contact rules – assign different call treatments for individuals and groups
based on presence status
>
Enables real-time sharing and exchange of information between co-workers and customers
>
Improves teamwork among colleagues in geographically dispersed locations
6 * https://www.owllabs.com/blog/remote-work-statistics
UNIVERGE® BLUE SV9500 PRIVATE CLOUD
7. LIKE BEING IN THE OFFICE
EMPLOYEES ARE YOUR MOST VALUABLE ASSET
NEC’s range of IP desktop telephones deliver a user-friendly VoIP calling experience
with complete phone system functionality – ideal for remote or home-based workers.
> Easy to use intuitive interfaces
> Supports a wide-range of applications to help improve efficiency and productivity
> Access to company directory
> 3-way conferencing
> Headset support including support for Ear Hook Switch (EHS)
SMART COLLABORATION
ENHANCE THE CUSTOMER EXPERIENCE
Encourage collaboration by providing your employees with a more convenient, immediate and secure way to work together
with others. NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD solution provides a web collaboration tool, which includes
sophisticated audio conferencing, video collaboration, predefined dial-out conferencing, and mass notification.
This comprehensive collaboration tool equips your employees with the tools they need to help them improve efficiency,
lower spending by reducing the need for travel, and stay informed. As a result, your employees become more responsive
and productive through real-time sharing of information and most importantly, service your customers better.
>
Provides Meet-Me (both PIN-based or PIN-less) audio conferencing, Dial-Out Firebar conferencing, web and
video collaboration, and mass notification all in one comprehensive solution
> Alleviates the need and expense of deploying multiple unique applications from multiple vendors
> Conduct informational meetings, presentations, and training sessions – which can result in reduction in travel expenses
> Multi-party video-conferencing enables sharing of Microsoft Office documents, PDFs, pictures, and videos plus more
> Virtual white-boarding allows participants to draw and make notes on existing documents
> Offers secure connections with individuals in geographically diverse locations – unique meeting
ID and PIN required for each participant
> Record meetings for future reference
7
8. NEC’S UNIVERGE BLUE SV9500 PRIVATE CLOUD Contact Center solutions provide all the tools necessary
to make each interaction between your customers and your business quick and easy. Between improved
response times, reduced call abandon rates, lower operating costs, increased management effectiveness,
and increased revenues, both you and your customers will see a return on your investment through
superior customer service and loyalty.
> UC agent desktop application provides real-time status and availability of colleagues
> Multiple communication channels – web-based chat, email, and voice
> Skills-based routing
> Estimated time-to-answer and spoken queue depth announcements
> Option for callers to request an immediate or scheduled callback
> Custom informational announcements to callers in queue
> Auto-attendant menus and selections to enable caller to reach the appropriate agent
> Allows agents and operators to dynamically switch between various roles as needed
> Scales easily for future growth
Customers today expect a frictionless experience when interacting with your business and assume they will
be able to communicate on their own time in whatever method they choose. The UNIVERGE BLUE SV9500
PRIVATE CLOUD Contact Center and Attendant solutions offer your customers a rich omni-channel environment
which helps make each interaction with your organization exceptional.
8
ADVANCED CUSTOMER ENGAGEMENT SOLUTIONS
FOR EXCEPTIONAL SERVICE & EXPERIENCES
UNIVERGE® BLUE SV9500 PRIVATE CLOUD
9. 9
BOOST SERVICE STANDARDS
OPTIMIZE PERFORMANCE AND RESPONSIVENESS
First impressions count, so it is crucial that attendants/operators have access to the
most advanced communications tools. The UC and Attendance solutions available on
the UNIVERGE BLUE SV9500 PRIVATE CLOUD can provide organizations with the latest
technology in call processing capabilities and productivity enhancing applications.
It promotes optimal call management for businesses of all types by delivering the
tools necessary to manage heavy call volume.
> Repetitive activities such as answering and transferring phone calls
are instantly streamlined
> Optimal call management through a customizable, intuitive user
interface
> Presence-enabled directory that integrates with corporate
directory data
> Skills-based directory search to quickly find the person most
suitable to assist the caller
> On screen call control with flexible routing and call recording
> Access to presence-enabled directory with click to call, e-mail,
short message service, and instant message
> Optional threat recording, 911 alerts, on-call schedules, message
taking, and procedure management
WORKING FROM HOME/REMOTE INCREASES PRODUCTIVITY
LOWERS COSTS AND CAN REDUCE
ABSENTEEISM BY OVER 60%
10. 10
HEALTHCARE FACILITIES & CLINICS
Every healthcare facility administrator wants to
streamline clinical workflows and enable better patient
care. The UNIVERGE BLUE SV9500 PRIVATE CLOUD
communications solution lets healthcare facilities and
clinics meet the challenges of information sharing
securely, head on. From managing the care of the
patients or residents, to ensuring that physicians,
nurses, and staff can be reached from one phone
extension no matter their location.
The UNIVERGE BLUE SV9500 PRIVATE CLOUD is a
unique solution that reduces the administrative and
process-driven strains on your IT system, so your
staff can get back to what they do best: caring for
patients/residents and providing exceptional care.
ADVANCED VERTICAL
COMMUNICATIONS TECHNOLOGY
TAILORED TO YOUR INDUSTRY NEEDS
NEC has a rich history providing communications technology solutions tailored for Hospitality, Healthcare,
Education, Government, Finance, Manufacturing, and Transportation based organizations. If you are looking for a
communications solution that meets your industry’s individual needs, NEC has the solution for you.
UNIVERGE® BLUE SV9500 PRIVATE CLOUD
11. 11
IN EDUCATION
Connected learning helps to deliver broader and more
intuitive access to pertinent information and resources
through direct and increased availability. The UNIVERGE
BLUE SV9500 PRIVATE CLOUD unified communications
and collaboration solutions help make the learning
experience and educator experience simpler and
more personal. By bringing together the tools and
technologies that promote highly adaptive accessibility,
SV9500 PRIVATE CLOUD makes connecting easier,
exchanging information more seamless and promotes
a collaborative environment that can strengthen an
educational institution’s reputation. It also helps
institutions improve productivity and creates an
environment where efficiency and responsiveness
ensure an exceptional student experience.
IN YOUR HOTEL
A hospitality environment presents the ultimate
challenge for customer service employees and the
UNIVERGE BLUE SV9500 PRIVATE CLOUD caters to
these needs perfectly. With the demand for a mobile,
connected workforce growing in the hospitality
industry, efficient communications are critical to
maintaining high-quality guest services.
UNIVERGE BLUE SV9500 PRIVATE CLOUD users get
access to robust hospitality centric offerings, which
optimize hotel operations and improve efficiency.
Your staff will be able to be productive regardless
of location – resulting in increased responsiveness
to guest needs.
FOR THE GOVERNMENT
City and state governments are simplifying the
deployment, operations, and interoperability of their
communications solutions. The UNIVERGE BLUE
SV9500 PRIVATE CLOUD platform allows governments
to streamline communications and ultimately
provide more connected end-user experiences from
any location across multiple devices.
The UNIVERGE BLUE SV9500 PRIVATE CLOUD also
improves enterprise telephony with advanced
communications features all while running in your
own secure, safe environment.
12. Recent technology advancements have given rise to many innovative multimedia applications and services that
have significantly increased user productivity. However, this increase in feature and service capabilities is of little
value without proper administration and management. NEC’s UNIVERGE BLUE SV9500 PRIVATE CLOUD offers
secure, centralized administration and expense management, making your communications system a more
productive and cost-effective asset.
SIMPLE CALL MANAGEMENT
MONITOR. MEASURE. MANAGE.
SINGLE POINT OF ADMINISTRATION
POWERFUL INTUITIVE TOOLS FOR SIMPLIFIED MANAGEMENT
The UNIVERGE BLUE SV9500 PRIVATE CLOUD web-based management solution
provides powerful, wizards-based tools and templates to make it easy to do everyday
tasks quickly and efficiently. Its secure, centralized administration enhances producti-
vity and reliability.
> Single point of administration for users, extensions, and their voice mailboxes
> Powerful toolset, easy-to-use with intuitive interface
> Extensive online help system
> Template-based programming
> LDAP integration, auto-provisioning, and audit history
> Reliable fault management
> Advanced security through extensive controls
> Emergency Location Management
GREATER INSIGHT
CONTROL EXPENSES AND MONITOR USAGE
Manage enterprise communications costs, boost team visibility, and maximize staff
resources by staying on top of costs associated with your telecom network.
> Feature-rich call accounting system which
delivers complete visibility into telecom
usage
> Analyzes real device usage, online inventory,
and additional equipment and services
> Simple and intuitive, requiring no technical
expertise
> Extensive integrated reporting system
12
UNIVERGE® BLUE SV9500 PRIVATE CLOUD
13. QUICKLY NOTIFY FIRST RESPONDERS
LOCATES POSITION OF 911 CALLERS
This solution automatically passes the location of the dialer to the nearest assigned
public safety answering point while notifying assigned emergency responders that an
emergency call has been made and its exact location.
> Real-time monitoring of 911 calls
> Notifies key personnel of emergency situations by text message or e-mail
> Push notifications to select groups in the event of a verified emergency or just a
general announcement
> E911 compliance
GET THE WORD OUT DURING EMERGENCIES
AUDIO CONFERENCING, COLLABORATION, AND NOTIFICATION
A secure and comprehensive collaboration solution that enables real-time sharing
and the exchange of information between colleagues and customers.
> Dial-out (Firebar) Conferencing allows the calling of a predetermined group of
people and automatically place them into an audio conference
> Mass Notification delivery options of voice, email, and SMS or a combination
of all three
> Send out emergency alerts, organization information, reminders, special event
notices, etc.
> Better collaboration among colleagues especially among organizations with a
geographically dispersed workforce
When an emergency happens, knowing the source and severity of the
situation is equally as important as the ability to quickly and accurately
alert, and keep on-site and emergency personnel informed. UNIVERGE BLUE
SV9500 PRIVATE CLOUD offers solutions to help coordinate an emergency
response when the situation demands it whether the incident is isolated
or widespread.
SAFETY FIRST
QUICK RESPONSE SOLUTIONS
13
14. Work Anywhere Unified Communications
Advanced Features
Simplified Connectivity
HQ
Home Office
Customer Premises
Mobile PSTN ISDN SIP Trunks
Fax
Call
Management
Attendants/
Operators
Contact
Center
Call
Recording
Hospitality Healthcare
IP
DECT Mobile
Alarm
Toll Fraud Music on Hold
Digital
Wi-Fi
Paging
Analog
Mobility Clients
Presence
Softphone
Web Video
Branch Office
14
Private/
Hybrid
Option
Hosted
Premises
Based
UNIVERGE BLUE SV9500 PRIVATE CLOUD
SYSTEM OVERVIEW
UNIVERGE® BLUE SV9500 PRIVATE CLOUD
15. 15
15
DESKTOP TELEPHONES
RELIABLE VOICE COMMUNICATIONS
For the ultimate in-house communications experience,
UNIVERGE BLUE SV9500 PRIVATE CLOUD for Hospitality’s
wide-ranging IP desktop phone portfolio includes:
> Intuitive and interactive navigation of the NEC
communication features. Interactive keys or touch –
the choice is yours!
> Flexibility to add-on modules – Add additional functions
such as direct-dial buttons and additional line key options
to turn your phone into a switchboard
> Wide range – Choose from IP, 6-line keys to 32+ or
self-labelling, grayscale, color or touch-screen display,
custom keypads, plus more
> User-friendly interface – Little or no staff training required
> Customizable – Function keys can be adapted to the
exact individual requirements of your business
> Wireless headset adapter – Allows easy connection
to wireless headsets
> Directories – Personal, system, and corporate
directories available
> Built-In POE to power the device and give it a
network connection
> TLS and SRTP security encryption technology
to protect calls and accounts
> Directory features to quickly look up contacts
by using the keyboard
> Hands-free, full duplex transmission, handset,
and Bluetooth support
DT820
8-Button Self-Labeling
Phone
DT920
6-Button Phone
DT920
12-Button Phone
DT930
24-Button Phone with Large
Color Display
DT930
Touch Panel Color
Display Phone
DT920
8-Button Self-Labeling
Phone with Color Display