The document discusses various telecommunications and internet solutions provided by Impact IT Solutions, including 3CX phone systems, Yealink handsets, Ethernet connections, leased lines, MPLS wide area networks, mobile broadband, and cloud phone numbers. It provides positive testimonials from existing Impact IT clients praising their excellent service, reliability, and ability to resolve issues and suggest solutions.

1. Telecommunications

2. From memorable business telephone numbers
to unbelievably fast broadband connections,
Impact IT Solutions can give your business
the edge by supplying the innovative equipment
and services you need.
All your business communications
– from one supplier!

3. Telecoms
Manage calls with the click of a mouse: introducing 3CX phone systems for Windows
It’s time to throw out your old PBX telephone
system and save time and money with the
versatile 3CX, available either as hardware or
as a cloud solution.
One of 3CX’s best features is a client that works
with Android, iOS and Windows so you can use
your office extension number when calling from
outside the workplace. You can also manage
calls, set up conferencing and make internal
calls free of charge.
3CX is available in several editions, based
on the number of simultaneous internal and
external calls your company makes. Simply use
a licence key to upgrade: there’s no need to
re-install.

4. Clever, affordable handsets from Yealink
Yealink VoIP telephone handsets are affordable,
high quality, feature rich solutions suitable for
small or large organisations. The Yealink range
includes entry-level non-display IP phones and
business class HD colour screen models as well
as a cutting-edge touchscreen IP media phone.
Certified as compatible with many popular
IP-PBX platforms, VoIP networks and leading
brand communications solutions, a Yealink
handset gives you premium quality at an
affordable price.

5. We have been using Impact IT for many years now, during which
time we have experienced many testing times but I can honestly say
that we have always received a first class service from Impact and
they have always gone the extra mile to deliver what we need when
we need it. They always try to resolve issues in the best way for the
company and are always ready to suggest other options / solutions.
An excellent IT company who you can totally trust.
– Sue Storer MIPPMDip, Finance Manager, Liaison Financial Services

6. Internet solutions
Great connectivity at the heart of your business.
A high quality, reliable internet connection is
central to the success of every business, so
don’t put up with slow speeds and dropped
connections. At Impact we are passionate
about improving your connectivity: whether you
want a brand new installation or need expert
advice to improve your current line, we’re
always here to help.
Ethernet solutions – fast IP connectivity
at lower prices
Ethernet leased line access has become
significantly cheaper in recent years, making
it more cost-effective for smaller businesses
to install a high-speed network. Lower rental
prices, coupled with fast repair and quick
installation lead times have proved popular with
businesses that have previously struggled to
connect using standard broadband technology.
Our dedicated project team can install a fully
managed Ethernet connection at your premises,
providing project updates throughout the
provisioning lifecycle.
If you’re thinking about migrating from ISDN
to SIP trunks you can now join Impact’s core
network in a single hop option, by routing both
IP calls and data over our Ethernet circuit.

7. Leased lines for a reliable, fast connection
with flexibility
Slow or intermittent internet connection?
Planning to expand your operations? In either
case you should consider getting a leased line.
No matter how many users are on the line,
the speed of your connection will remain the
same. A leased line also offers a large upload
bandwidth, which is important if you regularly
upload large files.
You’ll also benefit from the flexibility offered
by a leased line: if your seasonal business
uses greater bandwidth at different times of
the year, just change your requirements to
suit your needs.
Location is key for a low cost EFM option
EFM is a low cost option that offers huge
cost savings over fibre optics and leased
lines, provided your business is located within
one mile of an exchange. There are literally
hundreds of exchanges available throughout the
UK and you can check their location online.
The benefits of EFM:
• EFM is uncontended, so you get the speeds
you need at all times.
• You can lower or raise bandwidth speeds
as necessary.
• Easy transition to the next generation
network technology with higher speeds
that meet your growing business demands.
• Services can be provisioned over
10Mb, 100Mb or 1Gb bearers, offering
complete stability.

8. Wide area network solutions
to unite your business sites
Since 2006 Impact has provided
bespoke Multiprotocol Label Switching
(MPLS) solutions for managed, inter-site
connectivity: serving clients working in
travel, manufacturing and residential care.
From a simple two-site solution to a
multinational rollout, we have extensive
experience in deploying and maintaining high
quality, low-cost MPLS networks based on the
very latest access technology.
Business Broadband for WAN, Internet
Connections and VoIP only circuits
Businesses can source high quality broadband
connections (using competitively priced ADSL
circuits) from Impact, to cover both their data
and voice requirements.
If you want to deploy Impact SIP trunks, we can
offer a QoS supported voice-only service, ideal
for low latency, “on net” connectivity to our
core network. We can provision and maintain
all the component parts of your SIP delivery,
offering high quality service plus a single point
of contact for support and billing.

9. Far reaching 3G and 4G mobile solutions
3G broadband offers a wide range of services,
including browsing web pages, making video
calls and downloading music and video on the
move. 4G is the fourth generation of mobile
phone technology, doing everything that 3G
does but faster, with improved download/
upload speeds and reduced latency.
4G technology also lets us offer you super-fast
broadband wherever you are, using an antenna
and mobile router in out-of-the-way places. If
you work on a remote farm or estate, or you’re
setting up an outdoor corporate event, festival
or temporary construction site in a rural setting,
we can keep you connected with 4G.
Satellite broadband that reaches out
to your location
If your business is located within our service
footprint and you can install our dish with a
clear view of the southern sky, you’ll be able
to receive our satellite broadband service.
This service is ideal for premises in areas that
are not covered by conventional providers and
is compatible with any computer with a network
connection. In fact you can even share the
service with multiple computers if you use
a router.
Simultaneous Broadband/PSTN Provides:
• Single invoice for multiple services
• 21CN support
• Upgrades
• Impact optimised circuits
• Single point of support for SIP and IP connectivity
• Static IP address as standard
• Expedite option
• Secure ADSL option
• QoS support

10. Impact IT not only provides a first class service but fully understands
our set up and needs, in fact they are considered to be additional
staff members within our company and we rely on them totally for the
smooth running of all our IT issues.
They have recently designed and implemented a comprehensive
e-commerce website, which was designed and delivered in record
time. Their work ethic is second to none and they consistently give
us a high level of service, nothing is too much trouble for them.
– Linda Dempsey, Finance and HR Manager, Deroma Pottery

11. Calls and billing
Easy to use cloud phone numbers
and inbound call solutions.
Impact is an inbound telecoms provider. Our business
phone numbers and inbound call solutions are used by
businesses of every size to increase sales, save money
and improve efficiency.
Pick a memorable phone number for your business:
01 & 02 Local Numbers
Get an Area Code Number for any UK Town or City.
Our ‘virtual’ local telephone numbers let you keep a local
business number whilst receiving customers’ calls anywhere
in the world.
0300 & 0303 Numbers
Only available to public sector, charities and non-profits.
These 0300 and 0303 numbers are trusted by the public and
can really help to improve your organisation’s profile. Calls to
03 numbers are charged at the same rate as 01/02 numbers.
0333 & 0330 Numbers
Memorable business 03 phone numbers.
People like and trust 03 numbers as they are cheap to
call (even from a mobile) and are used by established,
professional businesses. There is no connection fee or
set-up charge and we have thousands of memorable
03 numbers to choose from.
0800 & 0808 Numbers
Buy 0800 Freephone numbers for your business.
0800 and 0808 numbers are proven to increase sales
enquiries. There is no connection fee or set-up charge
and we have thousands of memorable Freephone
numbers to choose from.
0845 Numbers
Buy a national business 0845 phone number.
Give your business a national profile with an 0845 number.
There’s no charge to receive calls and no connection fee or
set-up charges. Choose your 0845 number from thousands
that are currently available.

12. Impact IT Solutions UK Ltd
Unit 27b Osprey Court
Hawkfield Business Park
Whitchurch
Bristol BS14 0BB
www.impactitsolutions.co.uk
Tel: +44 (0)117 2020 200
Impact IT Pvt Ltd
Merlin Matrix
Block DN-10
Salt Lake, Sector V
Kolkata – 700091, INDIA
www.impactit.in
Tel: +44 (0)117 2020 199