Foundations of individual and group behaviour

1. Organizational Culture
 “Organization culture prescribes norms
and procedures for the employee’s action
towards clients, competitors, superiors,
subordinates and peers.”

2. Sources of culture
 Rituals(type of behaviour)
 Language
 Stories
 About the boss
 About getting fired
 About relocating
 About promotions
 About crisis situations
 About status considerations
 Material Symbols

3. Characteristics of organization
culture
 Risk tolerance
 Direction
 Unit integration
 Management support
 Identity
 Reward system
 Control
 Conflict tolerance
 Communication
pattern

4. Functions of Organizational Culture
 Culture provides a sense of identity to members
and increases their commitment to the
organization
 Culture is a sense-making device
for organization members
 Culture reinforces the values
of the organization
 Culture serves as a control
mechanism for shaping
behavior

5. Understanding
Organizational Culture
Antecedents
• Founder’s values
• Industry & business
environment
• National culture
• Senior leaders’
vision and behavior
Organizational
Structure &
Practices
• Reward systems
• Organizational
design
Organizational
Culture
• Observable artifacts
• Espoused values
• Basic assumptions
Group & Social
Processes
• Socialization
• Mentoring
• Decision
making
• Group
dynamics
• Communication
• Influence &
empowerment
• Leadership
Organizational
Outcomes
• Effectiveness
• Innovation &
stress
Collective
Attitudes &
Behavior
• Work attitudes
• Job satisfaction
• Motivation

6. Types of Cultures
 Subculture
 Dominant culture
 Strong culture
 Weak culture
 Authoritarian culture
 Participative culture
 National culture

7. Socialization
 It is the process that adopt employees to
the organization culture.
 The new employees are to make aware of
the organizational culture
 The adaptation process is called as a
socialization.

8. Three stages of socialization
 Prearrival
 Encounter
 Metamorphosis

9. IBUS 681, Dr. Yang
9
Henry Ford, founder of the Ford
Motor Company said:
 Getting together is beginning
 Keeping together is progress
 Working together is success