This document outlines the learning outcomes and assessment criteria for a unit on professional behavior in the creative media sector. The unit aims to prepare learners to understand appropriate workplace conduct and behaviors, and how to effectively plan and manage workloads. It also assesses understanding of the importance of continuous professional development. Learners must demonstrate understanding of comparing cultures in different creative workplaces, challenging behaviors, and the role of key people to inform. They must also show knowledge of effective time management, specifying timescales and resources, constructing project plans, and using version control.

1. N034136 – Specification – Edexcel Level 3 Diploma in Creative and Digital Media (QCF) –
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39
Unit 4: Professional Behaviour in the
Creative Media Sector
Unit code: L/600/9040
QCF level: 3
Credit value: 5
Guided learning hours: 30
Unit aim
The aim of this unit is to prepare the learner with an understanding of
appropriate behaviours and conduct in the workplace and how to plan to
deliver effectively. The unit also assesses the learner’s understanding of the
importance of CPD.
Learning outcomes and assessment criteria
In order to pass this unit, the evidence that the learner presents for
assessment needs to demonstrate that they can meet all the learning
outcomes for the unit. The assessment criteria determine the standard
required to achieve the unit.
On completion of this unit a learner should:
Learning outcomes Assessment criteria
1 Understand the appropriate
conduct for a particular
Creative Media workplace
1.1 Describe and compare the
cultures of different Creative
Media workplaces
1.2 Describe examples of challenging
behaviours and issues in the
workplace
1.3 Explain the role of the key
people to inform in relation to
these examples
1.4 Explain the impact of different
behaviours and conduct in the
workplace

2. Learning outcomes Assessment criteria
2 Know how to plan and
N034136 – Specification – Edexcel Level 3 Diploma in Creative and Digital Media (QCF) –
Issue 4 – January 2013 © Pearson Education Limited 2013
40
manage workload
2.1 Describe effective time
management skills needed to
plan workload
2.2 Describe how to specify and
agree timescales, budgets and
resources
2.3 Explain how to construct a
simple project plan
2.4 Explain the use of a contingency
plan
2.5 Explain the importance of storing
work, using version control and
observing file naming
conventions
3 Understand the importance
of continuous professional
development
3.1 Explain what is meant by
‘continuous professional
development’
3.2 Create and justify a personal
development plan
3.3 Describe opportunities for
training and development and
explain the relevance of those
choices