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Demystifying
                                                          Social Media…

                                                            By Matthew O’Brien
                                                                @Blogster
                                                              480-818-MINT




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Matt O’Brien
                 CEO Mint Social




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Matt O’Brien
                 CEO Mint Social




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Social media
              requires sharing
              personal
              information
                                                               Truth or
                                                               Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Deep Thoughts…
Deep Thoughts…
Deep Thoughts…
Your Website


Is one of Millions
Where people spend their time
Social Media = Publishing Rights

            Is Your Content…




  Where 3 out of 4 people are online?
You need to
                    have 100s
                    of fans and
                    followers to
                    get results
                                                               Truth or
                                                               Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Influencers
     •have large networks
     •are the most active online
     •use mobile devices




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Social and Mobile Users
                     …are influencers
   Consumers who use social networks and smartphones
   ….write reviews
   In the past 30 days
   ….40% have submitted between 2 and 5 Reviews


                                        “Great Food at a
                                          Great Price”


                                                                     “Solid value”




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Nearly all
                       consumers
                       shop online

                                                               Truth or
                                                               Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Nearly All Consumers (97%) Now Use
            Online Media to Shop Locally




     •   Source: http://www.biakelsey.com/Company/Press-Releases/100310-Nearly-All-Consumers-Now-Use-Online-Media-to-Shop-Locally.asp




Steve Heideman | Mint Social | Geo-SoMo                                          facebook.com/mintsocial |                         {@Mint_Social}   |
Smartphone Use has Taken Off
  50%




                                                                   31%
                                               45%        45%
  45%
                                   40%
                                               45%        45%
  40%                  37%
          34%                      40%
  35%

  30%                  34%                                33%
                                               32%
          31%                      30%
  25%
                       26%                                27%
          25%
  20%                                          24%
                       20%         21%
  15%     18%

  10%

   5%

   0%
         Q4 2009     Q1 2010     Q2 2010     Q3 2010     Q4 2010

        Hispanic       White       African American       Asian

    Smartphone Penetration
    Base: % of population, 2009-2010 demographic trend
    Source: Hubspot




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Searches on Mobile Devices

Search engine queries………
                                            9%
Non-search engine queries
(Facebook, Craigslist)……….
                                            22%
Local business searchers
 using social networks………
                                            9%
 (% using Facebook……………93%)




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
There are 10 spots
            in Google for being
            on the first page
            (SERP)
                                                               Truth or
                                                               Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Google “7 Pack”




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
50% of searches go to Google Maps

Matt O’Brien | MintSocial.com |Geo-SoMo™     @Blogster @Mint_Social
Google Maps




                  50% of the traffic to Google Maps…
                   do business with the top 3 results
Matt O’Brien | MintSocial.com |Geo-SoMo™             @Blogster @Mint_Social
45% of consumers search blind

Matt O’Brien | MintSocial.com |Geo-SoMo™        @Blogster @Mint_Social
pizza




    …they search with general keyword terms




Matt O’Brien | MintSocial.com |Geo-SoMo™   @Blogster @Mint_Social
Local Searchers




             Have products and services in mind
             …not sure where


Matt O’Brien | MintSocial.com |Geo-SoMo™   @Blogster @Mint_Social
Do you want the
                good news or
                bad news

                                                               Truth or
                                                               Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Google Maps


    49,884,000 Pre-designed, Pre-
       indexed SEO optimized
             websites.




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Google Maps
   90% of customers are
   using Google Maps to
   find local businesses


                  BUT…




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Google Maps


          Less than 7% of
          Businesses have
       claimed their listing!




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Google Maps


         60% of Google Maps
           Searches are on
           Mobile Devices




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
If your business
            has the most
            reviews in Google,
            you will be on top
                                                               Truth or
                                                               Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Top 10 Results in Google

•   Articles
•   Videos
•   Blogs
•   Social Networks
•   Websites
•   Press Releases
•   PowerPoints
•   Photos
•   Audio (Podcasts)
Visibility Multiplier Effect

      Views
                                             Content Engine                 Blogs




                                                          Profiles     Articles




                                                 PR     Docs, PPT
                                         Video
                                                                               Website
                         Photo Audio                                           (SEO and PPC)


                                                                     Time



Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Creating
                      social media
                      content is a
                      lot of work
                                                               Truth or
                                                               Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Geosomo
     [gee-oh-so-moe]


   Geographically targeted mobile
   social media marketing
   • Integrates online & offline
   • Improves customer experience
   • Offers better tracking/analytics




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Geo-SoMo = Geo-Tag Your Content with Smartphone
Visibility Multiplier Effect

                 1 Document




                   50+ sites




              Published Weekly



   50X – 1000X more traffic to your website
Existing Content
(Press Release)



       Repurpose PR into
       4 NEW Media Formats
       - Article
       - Blog Post
       - Social/SEO PR
       - Social Network Update
         (ie: Facebook, Twitter)




Drive Traffic to
Call to Action Page
“Application Process”
Social
 media
 marketing
 can be
 automated
                                  Truth or
                                  Myth




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Social Media Marketing Dashboards
Content Made Easier
• Evergreen Content –no expiration date
  (e.g. – videos, trending data, white
  papers, brochures, corporate marketing
  materials, etc.)
• Seasonal & Promotional Content
  (e.g. – events, activities, trending news, etc.)
• Partners and Industry Experts
  (brand evangelists, complimentary sites and social)
• Community and Charitable Engagements
• Competition
   Shhh……this is a Content Strategy
Are You an
Influencer
Offline
             ?                       Online




                        +




             QR + Reviews + Testimonials =
                Credibility & Rankings
              (…local search domination)
Top Responsibilities for Being Local

     Respond to questions and complaints……………………..81%

     Special offers, promotions and events……………………..78%
     Company photos……………………………………………………..66%




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Mint Social is an award winning social media marketing and online branding
     company. We accelerate online marketing to help businesses get found online.
     Mint Social will:
      • build your content marketing engine
      • direct your marketing to where 75% of Internet users are
      • connect your business with prospects and customers
           IN THE NEWS
                    CLIENTS




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
Matt O’Brien
                          @Blogster - @Mint_Social
                              480-818-MINT
                           mint@MintSocial.com
                                 @Blogster




Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com

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Understanding Social Media Marketing Truths and Myths

  • 1. Demystifying Social Media… By Matthew O’Brien @Blogster 480-818-MINT Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 2. Matt O’Brien CEO Mint Social Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 3. Matt O’Brien CEO Mint Social Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 4. Social media requires sharing personal information Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 8. Your Website Is one of Millions
  • 9. Where people spend their time
  • 10. Social Media = Publishing Rights Is Your Content… Where 3 out of 4 people are online?
  • 11. You need to have 100s of fans and followers to get results Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 12. Influencers •have large networks •are the most active online •use mobile devices Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 13. Social and Mobile Users …are influencers Consumers who use social networks and smartphones ….write reviews In the past 30 days ….40% have submitted between 2 and 5 Reviews “Great Food at a Great Price” “Solid value” Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 14. Nearly all consumers shop online Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 15. Nearly All Consumers (97%) Now Use Online Media to Shop Locally • Source: http://www.biakelsey.com/Company/Press-Releases/100310-Nearly-All-Consumers-Now-Use-Online-Media-to-Shop-Locally.asp Steve Heideman | Mint Social | Geo-SoMo facebook.com/mintsocial | {@Mint_Social} |
  • 16. Smartphone Use has Taken Off 50% 31% 45% 45% 45% 40% 45% 45% 40% 37% 34% 40% 35% 30% 34% 33% 32% 31% 30% 25% 26% 27% 25% 20% 24% 20% 21% 15% 18% 10% 5% 0% Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010 Hispanic White African American Asian Smartphone Penetration Base: % of population, 2009-2010 demographic trend Source: Hubspot Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 17. Searches on Mobile Devices Search engine queries……… 9% Non-search engine queries (Facebook, Craigslist)………. 22% Local business searchers using social networks……… 9% (% using Facebook……………93%) Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 18. There are 10 spots in Google for being on the first page (SERP) Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 19. Google “7 Pack” Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 20. 50% of searches go to Google Maps Matt O’Brien | MintSocial.com |Geo-SoMo™ @Blogster @Mint_Social
  • 21. Google Maps 50% of the traffic to Google Maps… do business with the top 3 results Matt O’Brien | MintSocial.com |Geo-SoMo™ @Blogster @Mint_Social
  • 22. 45% of consumers search blind Matt O’Brien | MintSocial.com |Geo-SoMo™ @Blogster @Mint_Social
  • 23. pizza …they search with general keyword terms Matt O’Brien | MintSocial.com |Geo-SoMo™ @Blogster @Mint_Social
  • 24. Local Searchers Have products and services in mind …not sure where Matt O’Brien | MintSocial.com |Geo-SoMo™ @Blogster @Mint_Social
  • 25. Do you want the good news or bad news Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 26. Google Maps 49,884,000 Pre-designed, Pre- indexed SEO optimized websites. Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 27. Google Maps 90% of customers are using Google Maps to find local businesses BUT… Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 28. Google Maps Less than 7% of Businesses have claimed their listing! Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 29. Google Maps 60% of Google Maps Searches are on Mobile Devices Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 30. If your business has the most reviews in Google, you will be on top Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 31. Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 32. Top 10 Results in Google • Articles • Videos • Blogs • Social Networks • Websites • Press Releases • PowerPoints • Photos • Audio (Podcasts)
  • 33. Visibility Multiplier Effect Views Content Engine Blogs Profiles Articles PR Docs, PPT Video Website Photo Audio (SEO and PPC) Time Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 34. Creating social media content is a lot of work Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 35. Geosomo [gee-oh-so-moe] Geographically targeted mobile social media marketing • Integrates online & offline • Improves customer experience • Offers better tracking/analytics Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 36. Geo-SoMo = Geo-Tag Your Content with Smartphone
  • 37. Visibility Multiplier Effect 1 Document 50+ sites Published Weekly 50X – 1000X more traffic to your website
  • 38. Existing Content (Press Release) Repurpose PR into 4 NEW Media Formats - Article - Blog Post - Social/SEO PR - Social Network Update (ie: Facebook, Twitter) Drive Traffic to Call to Action Page “Application Process”
  • 39. Social media marketing can be automated Truth or Myth Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 41. Content Made Easier • Evergreen Content –no expiration date (e.g. – videos, trending data, white papers, brochures, corporate marketing materials, etc.) • Seasonal & Promotional Content (e.g. – events, activities, trending news, etc.) • Partners and Industry Experts (brand evangelists, complimentary sites and social) • Community and Charitable Engagements • Competition Shhh……this is a Content Strategy
  • 42. Are You an Influencer Offline ? Online + QR + Reviews + Testimonials = Credibility & Rankings (…local search domination)
  • 43. Top Responsibilities for Being Local Respond to questions and complaints……………………..81% Special offers, promotions and events……………………..78% Company photos……………………………………………………..66% Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 44. Mint Social is an award winning social media marketing and online branding company. We accelerate online marketing to help businesses get found online. Mint Social will: • build your content marketing engine • direct your marketing to where 75% of Internet users are • connect your business with prospects and customers IN THE NEWS CLIENTS Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 45. Matt O’Brien @Blogster - @Mint_Social 480-818-MINT mint@MintSocial.com @Blogster Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com