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Gone are the days of the “social media play-thing” mindset. The course has changed and those who want to succeed, have begun to take things seriously. Contests and promotions are no way to build a Facebook page, yet it is the number one strategy employed by both in-house marketers and professionals alike. In fact, it can do much more harm than good. Social Media are just sets of tools. It’s the people who operate those tools that determine overall success. It comes down to understanding the platforms and developing solid marketing strategies. We’ll take a look at what drives “organic” fan growth, developing a social media , marketing plan and how identifying the social media sales cycles can deliver solid numbers to your social ROI.