The document discusses how stores of the future will change and focus on discovery, engagement, and personalization. It provides examples of how some retailers are embracing these trends, such as b8ta allowing customers to test products through monthly subscriptions and interactive in-store experiences like virtual reality headsets. The stores of the future will also offer more services beyond products, including food and beverage options. Personalization will be key, with technologies allowing stores to understand customer preferences and provide tailored recommendations and assistance through mobile platforms and robot sales associates.

1. 1
The Stores of the Future
Kiril Popov
Analyst
kirilpopov@fung1937.com
June 16, 2016
FUNG GLOBAL RETAIL & TECHNOLOGY

2. 2
Agenda
ABOUT US
THE STORES OF THE FUTURE

3. 3
About Fung Group
TRADING LOGISTIC
S
DISTRIBUTIO
N
RETAILING
Li & Fung Limited
Listed on SEHK
Global Brands Group
Listed on SEHK
Fung Retailing Limited
Privately Held Entity
Convenience Retail
Asia Limited
Listed on SEHK
Trinity Limited
Listed on SEHK
Branded Lifestyle Holdings Limited
LiFung Kids (Holdings) Limited
Toyrs “R” Us (Asia)
Suhyang Networks
UCCAL Fashion Group
Privately Held Entities
Fung Holdings (1937) Ltd.
A privately held entity and major shareholder of the Fung Group

4. 4
About Fung Global
• Fung Global Retail & Technology advises retailers, real estate developers and tech companies on projects situated at
the intersection of retail, tech and/or fashion.
• Our team offers a robust knowledge bank and significant experience in the retail, fashion and tech fields. We are
involved in many areas of the business and believe this allows us to offer a unique perspective by focusing on the
future and where the sector is heading.
A Unique Combination of Retail, Fashion & Tech
RETAIL FASHIO
N
TECH

5. 5
Agenda
ABOUT US
THE STORES OF THE FUTURE

6. 6
Fun &
Engaging
Personal
Discovery
The Store is Changing
• It’s about discovery: brands are using
showrooms and fitting rooms to replace
traditional stores
• A fun and engaging experience:
technology is enabling interactive
experiences and new ways to connect
with the consumer
• A new level of personalization: more
companies are using data to offer a
personalized experience online as well
as offline
The Store

7. 7
A Place for Discovery: b8ta
• b8ta sells monthly-based
subscriptions to companies
• Provides real-time analytics
• Focused on “educating the
customer”

8. 8
A Place for Discovery: b8ta
Source: TechCrunch

9. 9
• Urban Outfitters acquired the Vetri Family group of
restaurants in 2015
• Club Monaco collaborated with Café Myriade to
open an in-store coffee shop in Montreal
Food &
Beverage
Interactive
Tech
• Rebecca Minkoff offers interactive mirrors as well
as virtual reality headsets in stores
• Tommy Hilfiger stores have virtual reality headsets
that allow visitors to experience runway shows
More Than Buying Products

10. 10
• Urban Outfitters acquired the Vetri Family group of
restaurants in 2015
• Club Monaco collaborated Café Myriade to open an
in-store coffee shop in Montreal
Food &
Beverage
Interactive
Tech
• Rebecca Minkoff offers interactive mirrors as well
as virtual reality headsets in stores
• Tommy Hilfiger stores have virtual reality headsets
that allow visitors to experience runway shows
Fun and Engaging Interactive Experiences

11. 11
Personalized In-Store Experience
Source: Tulip.io
• Tulip is a platform that offers
store associate mobility for “the
store of the future”
• Tulip is working with Coach,
Toys’R’Us, Bonobos, Frank +
Oak, Saks Fifth Avenue, Frye

12. 12
Personalized In-Store Experience
• Robots will increasingly take
over sales associate functions
• SoftBank and Lowe’s already
experimenting with robot sales
associates
Source: Altaviawatch

13. 13
Thank You!
Kiril Popov
Analyst
kirilpopov@fung1937.com
June 16, 2016
FUNG GLOBAL RETAIL & TECHNOLOGY