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SPRING RETAIL UPDATE
1Q 2017
Shoshana Pollack
Senior Research Associate
FUNG GLOBAL RETAIL & TECHNOLOGY
May 11, 2017
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Agenda
• Spring Retail Update
• Top Five Insights from Recent Conferences
• Macro Backdrop Update; The Consumer Still in
Good Shape
2
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Spring Retail Update
• Recent sales and earnings results indicate a
continuing struggle in retail.
• Store closures, bankruptcies and management
changes are shaking up the industry.
• The media barrage of the retail industry doesn’t
help perception.
• Uncertainty exists in terms of the forward picture;
things probably get worse before they get better.
3
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Spring Retail Update
1. 4Q16 Earnings Results: Positive Results Lead by E-Commerce
Retailers and Off-Price
2. Late Easter Hurt March Sales, But Benefitted April Sales
3. Monthly Comps Less Bad in March/April
4. Number of Store Closures Continues to Exceed Number of Store
Openings
5. US Major Store Openings Favor Dollar Stores and Off-Price
Retailers
6. Retail Bankruptcies Are at Post-recession Peak
7. Management Changes Shake Up Retail
8. Media Headlines Reveal Looming Prospects
9. Management Teams Expect Continued Uncertainty
4
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
1. 4Q16 Earnings Results: Positive Results Lead by
E-Commerce Retailers and Off-Price
5
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
2. Late Easter Hurt March Sales, But Benefitted April
Sales
• The shift of the Easter holiday from March last year to April this year negatively
impacted March sales at most retailers.
• Retailers saw a bump in sales in April. L Brands’ April comps benefited from the
late Easter holiday by 3%.
• Fred’s benefited from double-digit growth in Easter categories in April.
• Costco enjoyed a 1%–1.5% sales lift in March and was negatively impacted by
1.5%-2% in April due to the Easter calendar shift.
6
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
3. Monthly Comps Less Bad in March/April
Company February March April
Costco 4.0 6.0 3.0
Buckle (23.2) (10.1) (3.5)
Cato (25.0) (21.0) (2.0)
Fred’s (4.0) (0.5) 1.2
L Brands (13.0) (10.0) (5.0)
Zumiez (3.1) 1.1 7.8
US Same-Store Sales: YoY % Change
Source: Company reports
• Monthly comps generally declined
in February and improved
somewhat in March and April.
• L Brands continues to face
challenges in its Victoria’s Secret
business, which posted 1Q comps of
(14)%, versus total company comps
of (9)%.
• Comps at Cato and Fred’s were
affected by delayed tax refunds.
7
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
4. Number of Store Closures Continues to Exceed
Number of Store Openings
23
32
44
48
50
60
68
68
70
70
101
110
120
138
160
160
170
171
187
190
220
250
400
400
0 50 100 150 200 250 300 350 400 450 500
Ralph Lauren
Gander Mountain
Lucy Activewear
Eastern Outfitters
Chico's
Guess
MC Sports
Macy's**
CVS
Staples
Gordmans Stores
American Apparel
BCBG
JC Penney
Sears and Kmart
Crocs Inc.
Bebe Stores*
Wet Seal
RadioShack
GameStop
hhgregg
The Limited
Payless Inc.
Rue 21
Total: 3,310 announced
store closings
Up 98% year over year
Major US Store Closing Announcements
Year to Date 2017
*Reported by Bloomberg
**Part of the 100-store closure announcement made in 2016
Source: Bloomberg/company reports/Fung Global Retail & Technology
8
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
5. US Major Store Openings Favor Dollar Stores and
Off-Price Retailers
17
24
30
52
59
60
90
100
100
111
130
650
1,000
0 200 400 600 800 1,000 1,200
Nordstrom
Costco
Target
Dick's Sporting Goods
Walmart***
H&M
Ross Stores
Lidl
Ulta
TJX**
Aldi*
Dollar Tree
Dollar General
Total: 2,483 announced
store openings
Up 16% year over year
Major US Store Opening Announcements
Year to Date 2017
*Fung Global Retail & Technology estimates
**Net store openings
***Includes new, expanded and relocated stores
Source: Company reports/Fung Global Retail & Technology
9
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
6. Retail Bankruptcies Are at Postrecession Peak
Month
Announced
Company
Jan Wet Seal
Jan American Apparel
Jan The Limited
Feb Eastern Outfitters
Feb MC Sports
Mar BCBG
Mar RadioShack
Mar Gordmans Stores
Apr Gymboree*
Apr Rue21*
Apr Payless ShoeSource
*Reportedly preparing for bankruptcy
Source: Company reports
Retail Bankruptcy Announcements
Year to Date 2017
• Nine retailers have filed for
bankruptcy year to date.
• That is equal to the number of
filings over the entire year in
2016.
• Retail bankruptcies are on track
to reach their highest level since
2009, when 18 retailers filed for
bankruptcy.
• And there are likely more to
come…
10
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
7. Management Changes Shake Up Retail
• There have been more than 30 major
management change announcements
year to date
• Abercrombie & Fitch, Ralph Lauren,
Givenchy, Tiffany & Co, J.Crew, and
Hudson’s Bay
• Management changes have been
concentrated among luxury and
specialty retailers.
• The rationale behind the changes
includes disappointing financial
performance, conflicting views and
planned succession.
11
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
8. Media Headlines Reveal Looming Prospects
–Business Insider
–Bloomberg
–New York Times
–CNBC
Wall Street is expecting the worst of the retail apocalypse
this week
Why the Retail Crisis Could Be
Coming to American Groceries
These five forces are going to shake up the American supermarket.
Is American Retail at a Historic Tipping Point?
Retail Wreckage: Here are the numbers moving retail stocks Thursday
12
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
9. Management Teams Expect Continued
Uncertainty
“Our guidance reflects a prudent view based on current trends....”
– Cathy Smith, CFO of Target, 4Q16 earnings call
“We do feel that the uncertainty in our sector will continue. We want to maintain a
strong balance sheet that would allow us to execute quickly as opportunities arise to
garner share.”
– Kevin Mansell, CEO and President of Kohl’s, 4Q16 earnings call
“We are assuming that there will be little to no improvement in our sales trend in 2017
relative to 2016. As we head into 2017, we assume that many of the industry challenges
that we face in 2016 will continue.”
– Karen M. Hoguet, CFO of Macy’s, 4Q16 earnings call
“Business was very challenging during the first half of February, where there was no
catalyst and comp sales were down double digits. … Moving forward, we are
maintaining a conservative outlook as we plan inventory commitments until we get
more conviction on overall customer demand.”
– Robb Giammatteo, CFO of Ascena Retail Group, FY2Q17 earnings call
13
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Top Five Insights from Recent Conferences
Conferences we have attended recently include:
• Magic (Las Vegas, NV)
• AAFA Executive Summit (Washington, DC)
• SXSW (Austin, TX)
• Shoptalk (Las Vegas, NV)
• Israel Dealmakers Summit (San Francisco, CA)
• World Retail Congress (Dubai, UAE)
• Global Retailing Conference (Tucson, AZ)
• NACDS Annual Meeting (Scottsdale, AZ)
We also recently went on an Israel Innovation Tour, where we met with companies in a
number of cities.
14
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
1. Stores Are Not Dead, But They Need A Dramatic
Transformation
2. Understanding Customers Is Critical To Creating A
Compelling Customer Experience
3. “Back To Festival” Is The Back To School Of Spring
4. Wellness Is The New Luxury
5. Retailers And Brands Are Increasingly Seeking Partnerships
With Startups
Top Five Insights from Recent Conferences
15
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
1. Stores Are Not Dead, but They Need a Dramatic
Transformation
• Stores are not dead, although the store experience needs to be upgraded
dramatically.
• Stores need to create a sense of community rather than just be a place to
transact.
• Consumers still prefer to touch and feel products that are not commodity
items before buying them.
The new Apple Store in San
Francisco created a gathering
place for customers.
Target is experimenting with
new urban store formats.
West Elm created a new hotel
experience.
16
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
2. Understanding Customers Is Critical to Creating a
Compelling Customer Experience
• Retailers need to better understand where their customers are shifting
their discretionary dollars (think travel and dining out) in order to
understand their habits and how to reach them.
• Soliciting feedback from customers and listening to them are helpful in
understanding how to better meet their needs and expectations.
• Chief marketing officers and marketing departments have increasingly
complex roles in terms of communicating with customers.
• Many retailers are not investing enough in people and the human
experience. It is important for retailers to build their brand through a high
level of service and experience, so that customers will defend the brand.
17
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
3. “Back to Festival” Is the Back to School
of Spring
• Spring festivals are becoming a driver for spring category shopping.
• Searches for “festival outfits” accelerate in January and peak from May to
August, according to Trendalytics.
• Retailers are launching festival-specific products and marketing campaigns in
spring.
Source: Trendalytics.co Source: Trendalytics.co
18
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
4. Wellness Is the New Luxury
• Consumers are placing more value on health and wellness than on “things.”
• Consumers are increasingly spending on products and services related to healthy
living, including exercise, sleeping, devices and apparel.
• Healthy living and self-improvement are becoming status symbols.
Rebecca Minkoff’s smart
bracelet
HelloFresh’s healthy food
delivery service
Under Armour’s Athlete Recovery
Sleepwear
19
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
• Global retailers are launching dedicated athleisure and wellness spaces.
• A number of brands and luxury department stores are turning parts of their
stores into gyms.
Cycle Pop-Up Studio at
Selfridges, London
Yoga class at Lane Crawford,
Hong Kong
Nike’s 45 Grand Workout Space,
NYC
4. Wellness Is the New Luxury
20
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Startups breathe life into retail companies that have not innovated
• Coca-Cola created a six-month program called The Bridge to help
close the gap between the Israeli entrepreneurial community and
major global markets.
• In February 2017, Adidas launched its LeAD Sports Tech Accelerator
in Israel in partnership with OurCrowd. The program is designed to
discover high-potential innovation in sports-related products and
services on a worldwide scale.
• Executives from multinational corporations such as Honda, HSBC,
Merck, Porsche, Shell and Tyco have spoken recently at conferences
about partnering with startups to find solutions.
5. Retailers Are Increasingly Seeking Partnerships
with Startups
21
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Favorable Macro Backdrop
Source: US Energy Information Administration/International Monetary Fund/Rhodium Group
A solid job market, relatively low gas prices and improving wages suggest that the
economy sustained its strong momentum in the first quarter.
The US unemployment
rate was 4.4% in April,
hitting its lowest level
since May 2007.
Home prices continued
to rise in February,
supported by low
mortgage rates and a
shortage of supply.
Private sector wages
rose by 2.5% year
over year in April.
Consumer confidence
hit 97 in April, up
9.0% year over year.
22
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Indicator Period 2017 2016
YoY %
Change
Impact on
Consumption
GDP Growth 1Q 0.7% 0.8% (10)bps –
Savings Rate Mar 5.9% 6.2% (30)bps +
Gas Price (USD per Gallon) Apr $2.34 $2.03 15.2% –
University of Michigan Index of
Consumer Sentiment
Apr 97.0 89.0 9.0% +
Unemployment Rate Apr 4.4% 5.0% 0.6% +
Average Hourly Wages Apr $26.19 $25.54 2.5% +
S&P CoreLogic Case-Shiller 20-
City Composite Home Price
NSA Index
Feb 185.6 175.5 5.7% +
US Housing Starts (Mil.) Mar 1.215 1.130 9.1% +
Source: US Energy Information Administration/University of Michigan/US Bureau of Labor Statistics/S&P Dow Jones/US Bureau of Economic Analysis
The Consumer Remains in Good Shape
23
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
US Retail Sales Momentum Slowed in March But Still
Favorable Year Over Year
Total US retail sales in March decreased by 0.2% month over month and amounted to $470.8
billion. However, on a year-over-year basis, retail sales rose by a solid 5%.
Delayed tax refunds might have resulted in shoppers temporarily holding back from making
purchases in March.
Six of 13 major store categories posted negative sales results compared with February but few
core retail categories were affected: sales at gas stations, building materials stores and auto
dealers, among others, fell in March.
Sales at nonstore retailers (such as Amazon, Google and eBay) rose by 11.9% year over year in
March.
0
2
4
6
(10)
(5)
0
5
10
15
03 04 05 06 07 08 09 10 11 12 13 14 15 16 17
Monthly Retail Sales ex Autos
Jan 2003–Mar 2017 (YoY % Change)
Monthly Retail Sales ex Autos
Apr 2016–Mar 2017 (YoY % Change)
5.0%
5.0%
Source: US Census Bureau
24
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
The US unemployment rate was 4.4% in
April, down from 4.5% in March and
hitting its lowest level in 10 years:
• The decline in unemployment was
partly driven by growth in new jobs.
The US economy added 211,000 jobs
in April, beating the 190,000
consensus estimate.
Sector growth:
• In April, leisure and hospitality added
55,000 jobs. Employment in food
services and drinking places
continued to trend upward.
• Retail sector jobs showed little
change month over month.
Source: US Bureau of Labor Statistics
US Unemployment Rate
4.4%
3%
4%
5%
6%
7%
8%
9%
10%
11%
Apr 10 Apr 11 Apr 12 Apr 13 Apr 14 Apr 15 Apr 16 Apr 17
Labor Market Near Full Employment, Jobless Rate
at 10-Year Low and Payrolls Rising
25
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
April average hourly earnings were up
2.5% year over year:
• Wages increased by 2.7% year over year
in March and 2.8% in February.
Through April 2017
Source: US Bureau of Labor Statistics
Average Hourly Earnings (YoY % Change)
2.5%
1.5%
2.0%
2.5%
3.0%
10 11 12 13 14 15 16 17
Wages Continue to Advance Following Large Gains
26
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
• Gasoline prices averaged $2.34 per
gallon in April, up 31 cents per gallon
from $2.03 in the year-ago period.
• The US Energy Information
Administration expects retail gas prices
to average $2.46 per gallon during the
summer of 2017, up from $2.23 last
summer.
• US annual transportation-related
household spending is expected to be
$200 higher in 2017 than in 2016, but
still $300 lower than the five-year
average.
Source: US Energy Information Administration
US Retail Gasoline Prices (USD per Gal.)
Gasoline Prices Rising, but Still Low
$2.34
$0.0
$1.0
$2.0
$3.0
$4.0
Apr 14 Apr 15 Apr 16 Apr 17
27
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
The University of Michigan Index of
Consumer Sentiment hit 97 in April, up
0.1% month over month and up 9.0% year
over year:
• The reading was below the market’s
expectation of 98
Confidence edged up due to attitudes
about:
1.Personal finances
2.Inflation
3.Unemployment
4.Government policies
5.Interest rates
Through April 2017
Source: University of Michigan
University of Michigan Index of
Consumer Sentiment
Consumer Confidence Remains at a Postelection High
96.9
50
70
90
110
06 07 08 09 10 11 12 13 14 15 16 17
28
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Home Sales Appear Solid, Hit Recent High
• Home sales appear solid, but are constrained by supply and affordability.
• Existing home sales increased by 4.4% year over year in March, the fastest pace in
more than 10 years, driven by significant supply shortages in recent months.
• New home sales jumped for the third month in a row in March, increasing by 15.6%
year over year, the fastest pace since July 2016.
US: Existing Home Sales and New Home Sales
(Seasonally Adjusted Annual Rate, Thous.)
Through March 2017
Source: US Census Bureau/National Association of Realtors
5,710
4,000
4,500
5,000
5,500
6,000
13 14 15 16 17
Existing Home Sales
621
0
200
400
600
800
13 14 15 16 17
New Home Sales
29
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
US Housing Starts Fell in March
US housing starts in March fell to 1.22 million (annualized), down 6.8% from the month
prior, missing the consensus estimate of 1.25 million.
The decline was primarily due to cold weather in the Northeast and Midwest and a
sharp, 35% decline in single-family starts in the Midwest.
Through March 2017
Source: US Census Bureau/National Association of Realtors
US: Housing Starts and Building Permits
(Seasonally Adjusted Annual Rate, Thous.)
1,215
600
800
1,000
1,200
1,400
2013 2014 2015 2016 2017
30
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
Savings Rate Ticks Up
5.9%
4.5%
5.5%
6.5%
US Annual Personal Saving Rate %
Source: Bureau of Economic Analysis
US personal savings rate ticked up to 5.9% in March, from 5.7% in May and the ten-
year average of 5.5%.
Consumers are becoming more cautious and save more to finance other necessary
spending like education and health care.
31
© 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential.
GDP Disappoints in 1Q17
US GDP grew at a rate of 0.7%, the slowest rate for 1Q in three years, missing expectations
of 1.2%.
Consumer spending rose modestly at 0.3% due to slowed spending on consumer
electronics, home appliances, automobiles, clothing and gasoline.
-0.9%
4.6%
4.3%
2.1%
0.6%
3.9%
2.0%
1.4%
1.1% 1.2%
3.5%
2.1%
0.7%
-2.0%
-1.0%
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017
US GDP Annualized Growth Rate
Source: Bureau of Economic Analysis
32
Thank you!
33
Shoshana Pollack
Senior Research Associate
FUNG GLOBAL RETAIL & TECHNOLOGY

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Planalytics Spring Retail Update 2017

  • 1. SPRING RETAIL UPDATE 1Q 2017 Shoshana Pollack Senior Research Associate FUNG GLOBAL RETAIL & TECHNOLOGY May 11, 2017
  • 2. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Agenda • Spring Retail Update • Top Five Insights from Recent Conferences • Macro Backdrop Update; The Consumer Still in Good Shape 2
  • 3. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Spring Retail Update • Recent sales and earnings results indicate a continuing struggle in retail. • Store closures, bankruptcies and management changes are shaking up the industry. • The media barrage of the retail industry doesn’t help perception. • Uncertainty exists in terms of the forward picture; things probably get worse before they get better. 3
  • 4. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Spring Retail Update 1. 4Q16 Earnings Results: Positive Results Lead by E-Commerce Retailers and Off-Price 2. Late Easter Hurt March Sales, But Benefitted April Sales 3. Monthly Comps Less Bad in March/April 4. Number of Store Closures Continues to Exceed Number of Store Openings 5. US Major Store Openings Favor Dollar Stores and Off-Price Retailers 6. Retail Bankruptcies Are at Post-recession Peak 7. Management Changes Shake Up Retail 8. Media Headlines Reveal Looming Prospects 9. Management Teams Expect Continued Uncertainty 4
  • 5. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 1. 4Q16 Earnings Results: Positive Results Lead by E-Commerce Retailers and Off-Price 5
  • 6. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 2. Late Easter Hurt March Sales, But Benefitted April Sales • The shift of the Easter holiday from March last year to April this year negatively impacted March sales at most retailers. • Retailers saw a bump in sales in April. L Brands’ April comps benefited from the late Easter holiday by 3%. • Fred’s benefited from double-digit growth in Easter categories in April. • Costco enjoyed a 1%–1.5% sales lift in March and was negatively impacted by 1.5%-2% in April due to the Easter calendar shift. 6
  • 7. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 3. Monthly Comps Less Bad in March/April Company February March April Costco 4.0 6.0 3.0 Buckle (23.2) (10.1) (3.5) Cato (25.0) (21.0) (2.0) Fred’s (4.0) (0.5) 1.2 L Brands (13.0) (10.0) (5.0) Zumiez (3.1) 1.1 7.8 US Same-Store Sales: YoY % Change Source: Company reports • Monthly comps generally declined in February and improved somewhat in March and April. • L Brands continues to face challenges in its Victoria’s Secret business, which posted 1Q comps of (14)%, versus total company comps of (9)%. • Comps at Cato and Fred’s were affected by delayed tax refunds. 7
  • 8. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 4. Number of Store Closures Continues to Exceed Number of Store Openings 23 32 44 48 50 60 68 68 70 70 101 110 120 138 160 160 170 171 187 190 220 250 400 400 0 50 100 150 200 250 300 350 400 450 500 Ralph Lauren Gander Mountain Lucy Activewear Eastern Outfitters Chico's Guess MC Sports Macy's** CVS Staples Gordmans Stores American Apparel BCBG JC Penney Sears and Kmart Crocs Inc. Bebe Stores* Wet Seal RadioShack GameStop hhgregg The Limited Payless Inc. Rue 21 Total: 3,310 announced store closings Up 98% year over year Major US Store Closing Announcements Year to Date 2017 *Reported by Bloomberg **Part of the 100-store closure announcement made in 2016 Source: Bloomberg/company reports/Fung Global Retail & Technology 8
  • 9. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 5. US Major Store Openings Favor Dollar Stores and Off-Price Retailers 17 24 30 52 59 60 90 100 100 111 130 650 1,000 0 200 400 600 800 1,000 1,200 Nordstrom Costco Target Dick's Sporting Goods Walmart*** H&M Ross Stores Lidl Ulta TJX** Aldi* Dollar Tree Dollar General Total: 2,483 announced store openings Up 16% year over year Major US Store Opening Announcements Year to Date 2017 *Fung Global Retail & Technology estimates **Net store openings ***Includes new, expanded and relocated stores Source: Company reports/Fung Global Retail & Technology 9
  • 10. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 6. Retail Bankruptcies Are at Postrecession Peak Month Announced Company Jan Wet Seal Jan American Apparel Jan The Limited Feb Eastern Outfitters Feb MC Sports Mar BCBG Mar RadioShack Mar Gordmans Stores Apr Gymboree* Apr Rue21* Apr Payless ShoeSource *Reportedly preparing for bankruptcy Source: Company reports Retail Bankruptcy Announcements Year to Date 2017 • Nine retailers have filed for bankruptcy year to date. • That is equal to the number of filings over the entire year in 2016. • Retail bankruptcies are on track to reach their highest level since 2009, when 18 retailers filed for bankruptcy. • And there are likely more to come… 10
  • 11. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 7. Management Changes Shake Up Retail • There have been more than 30 major management change announcements year to date • Abercrombie & Fitch, Ralph Lauren, Givenchy, Tiffany & Co, J.Crew, and Hudson’s Bay • Management changes have been concentrated among luxury and specialty retailers. • The rationale behind the changes includes disappointing financial performance, conflicting views and planned succession. 11
  • 12. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 8. Media Headlines Reveal Looming Prospects –Business Insider –Bloomberg –New York Times –CNBC Wall Street is expecting the worst of the retail apocalypse this week Why the Retail Crisis Could Be Coming to American Groceries These five forces are going to shake up the American supermarket. Is American Retail at a Historic Tipping Point? Retail Wreckage: Here are the numbers moving retail stocks Thursday 12
  • 13. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 9. Management Teams Expect Continued Uncertainty “Our guidance reflects a prudent view based on current trends....” – Cathy Smith, CFO of Target, 4Q16 earnings call “We do feel that the uncertainty in our sector will continue. We want to maintain a strong balance sheet that would allow us to execute quickly as opportunities arise to garner share.” – Kevin Mansell, CEO and President of Kohl’s, 4Q16 earnings call “We are assuming that there will be little to no improvement in our sales trend in 2017 relative to 2016. As we head into 2017, we assume that many of the industry challenges that we face in 2016 will continue.” – Karen M. Hoguet, CFO of Macy’s, 4Q16 earnings call “Business was very challenging during the first half of February, where there was no catalyst and comp sales were down double digits. … Moving forward, we are maintaining a conservative outlook as we plan inventory commitments until we get more conviction on overall customer demand.” – Robb Giammatteo, CFO of Ascena Retail Group, FY2Q17 earnings call 13
  • 14. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Top Five Insights from Recent Conferences Conferences we have attended recently include: • Magic (Las Vegas, NV) • AAFA Executive Summit (Washington, DC) • SXSW (Austin, TX) • Shoptalk (Las Vegas, NV) • Israel Dealmakers Summit (San Francisco, CA) • World Retail Congress (Dubai, UAE) • Global Retailing Conference (Tucson, AZ) • NACDS Annual Meeting (Scottsdale, AZ) We also recently went on an Israel Innovation Tour, where we met with companies in a number of cities. 14
  • 15. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 1. Stores Are Not Dead, But They Need A Dramatic Transformation 2. Understanding Customers Is Critical To Creating A Compelling Customer Experience 3. “Back To Festival” Is The Back To School Of Spring 4. Wellness Is The New Luxury 5. Retailers And Brands Are Increasingly Seeking Partnerships With Startups Top Five Insights from Recent Conferences 15
  • 16. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 1. Stores Are Not Dead, but They Need a Dramatic Transformation • Stores are not dead, although the store experience needs to be upgraded dramatically. • Stores need to create a sense of community rather than just be a place to transact. • Consumers still prefer to touch and feel products that are not commodity items before buying them. The new Apple Store in San Francisco created a gathering place for customers. Target is experimenting with new urban store formats. West Elm created a new hotel experience. 16
  • 17. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 2. Understanding Customers Is Critical to Creating a Compelling Customer Experience • Retailers need to better understand where their customers are shifting their discretionary dollars (think travel and dining out) in order to understand their habits and how to reach them. • Soliciting feedback from customers and listening to them are helpful in understanding how to better meet their needs and expectations. • Chief marketing officers and marketing departments have increasingly complex roles in terms of communicating with customers. • Many retailers are not investing enough in people and the human experience. It is important for retailers to build their brand through a high level of service and experience, so that customers will defend the brand. 17
  • 18. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 3. “Back to Festival” Is the Back to School of Spring • Spring festivals are becoming a driver for spring category shopping. • Searches for “festival outfits” accelerate in January and peak from May to August, according to Trendalytics. • Retailers are launching festival-specific products and marketing campaigns in spring. Source: Trendalytics.co Source: Trendalytics.co 18
  • 19. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. 4. Wellness Is the New Luxury • Consumers are placing more value on health and wellness than on “things.” • Consumers are increasingly spending on products and services related to healthy living, including exercise, sleeping, devices and apparel. • Healthy living and self-improvement are becoming status symbols. Rebecca Minkoff’s smart bracelet HelloFresh’s healthy food delivery service Under Armour’s Athlete Recovery Sleepwear 19
  • 20. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. • Global retailers are launching dedicated athleisure and wellness spaces. • A number of brands and luxury department stores are turning parts of their stores into gyms. Cycle Pop-Up Studio at Selfridges, London Yoga class at Lane Crawford, Hong Kong Nike’s 45 Grand Workout Space, NYC 4. Wellness Is the New Luxury 20
  • 21. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Startups breathe life into retail companies that have not innovated • Coca-Cola created a six-month program called The Bridge to help close the gap between the Israeli entrepreneurial community and major global markets. • In February 2017, Adidas launched its LeAD Sports Tech Accelerator in Israel in partnership with OurCrowd. The program is designed to discover high-potential innovation in sports-related products and services on a worldwide scale. • Executives from multinational corporations such as Honda, HSBC, Merck, Porsche, Shell and Tyco have spoken recently at conferences about partnering with startups to find solutions. 5. Retailers Are Increasingly Seeking Partnerships with Startups 21
  • 22. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Favorable Macro Backdrop Source: US Energy Information Administration/International Monetary Fund/Rhodium Group A solid job market, relatively low gas prices and improving wages suggest that the economy sustained its strong momentum in the first quarter. The US unemployment rate was 4.4% in April, hitting its lowest level since May 2007. Home prices continued to rise in February, supported by low mortgage rates and a shortage of supply. Private sector wages rose by 2.5% year over year in April. Consumer confidence hit 97 in April, up 9.0% year over year. 22
  • 23. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Indicator Period 2017 2016 YoY % Change Impact on Consumption GDP Growth 1Q 0.7% 0.8% (10)bps – Savings Rate Mar 5.9% 6.2% (30)bps + Gas Price (USD per Gallon) Apr $2.34 $2.03 15.2% – University of Michigan Index of Consumer Sentiment Apr 97.0 89.0 9.0% + Unemployment Rate Apr 4.4% 5.0% 0.6% + Average Hourly Wages Apr $26.19 $25.54 2.5% + S&P CoreLogic Case-Shiller 20- City Composite Home Price NSA Index Feb 185.6 175.5 5.7% + US Housing Starts (Mil.) Mar 1.215 1.130 9.1% + Source: US Energy Information Administration/University of Michigan/US Bureau of Labor Statistics/S&P Dow Jones/US Bureau of Economic Analysis The Consumer Remains in Good Shape 23
  • 24. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. US Retail Sales Momentum Slowed in March But Still Favorable Year Over Year Total US retail sales in March decreased by 0.2% month over month and amounted to $470.8 billion. However, on a year-over-year basis, retail sales rose by a solid 5%. Delayed tax refunds might have resulted in shoppers temporarily holding back from making purchases in March. Six of 13 major store categories posted negative sales results compared with February but few core retail categories were affected: sales at gas stations, building materials stores and auto dealers, among others, fell in March. Sales at nonstore retailers (such as Amazon, Google and eBay) rose by 11.9% year over year in March. 0 2 4 6 (10) (5) 0 5 10 15 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 Monthly Retail Sales ex Autos Jan 2003–Mar 2017 (YoY % Change) Monthly Retail Sales ex Autos Apr 2016–Mar 2017 (YoY % Change) 5.0% 5.0% Source: US Census Bureau 24
  • 25. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. The US unemployment rate was 4.4% in April, down from 4.5% in March and hitting its lowest level in 10 years: • The decline in unemployment was partly driven by growth in new jobs. The US economy added 211,000 jobs in April, beating the 190,000 consensus estimate. Sector growth: • In April, leisure and hospitality added 55,000 jobs. Employment in food services and drinking places continued to trend upward. • Retail sector jobs showed little change month over month. Source: US Bureau of Labor Statistics US Unemployment Rate 4.4% 3% 4% 5% 6% 7% 8% 9% 10% 11% Apr 10 Apr 11 Apr 12 Apr 13 Apr 14 Apr 15 Apr 16 Apr 17 Labor Market Near Full Employment, Jobless Rate at 10-Year Low and Payrolls Rising 25
  • 26. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. April average hourly earnings were up 2.5% year over year: • Wages increased by 2.7% year over year in March and 2.8% in February. Through April 2017 Source: US Bureau of Labor Statistics Average Hourly Earnings (YoY % Change) 2.5% 1.5% 2.0% 2.5% 3.0% 10 11 12 13 14 15 16 17 Wages Continue to Advance Following Large Gains 26
  • 27. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. • Gasoline prices averaged $2.34 per gallon in April, up 31 cents per gallon from $2.03 in the year-ago period. • The US Energy Information Administration expects retail gas prices to average $2.46 per gallon during the summer of 2017, up from $2.23 last summer. • US annual transportation-related household spending is expected to be $200 higher in 2017 than in 2016, but still $300 lower than the five-year average. Source: US Energy Information Administration US Retail Gasoline Prices (USD per Gal.) Gasoline Prices Rising, but Still Low $2.34 $0.0 $1.0 $2.0 $3.0 $4.0 Apr 14 Apr 15 Apr 16 Apr 17 27
  • 28. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. The University of Michigan Index of Consumer Sentiment hit 97 in April, up 0.1% month over month and up 9.0% year over year: • The reading was below the market’s expectation of 98 Confidence edged up due to attitudes about: 1.Personal finances 2.Inflation 3.Unemployment 4.Government policies 5.Interest rates Through April 2017 Source: University of Michigan University of Michigan Index of Consumer Sentiment Consumer Confidence Remains at a Postelection High 96.9 50 70 90 110 06 07 08 09 10 11 12 13 14 15 16 17 28
  • 29. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Home Sales Appear Solid, Hit Recent High • Home sales appear solid, but are constrained by supply and affordability. • Existing home sales increased by 4.4% year over year in March, the fastest pace in more than 10 years, driven by significant supply shortages in recent months. • New home sales jumped for the third month in a row in March, increasing by 15.6% year over year, the fastest pace since July 2016. US: Existing Home Sales and New Home Sales (Seasonally Adjusted Annual Rate, Thous.) Through March 2017 Source: US Census Bureau/National Association of Realtors 5,710 4,000 4,500 5,000 5,500 6,000 13 14 15 16 17 Existing Home Sales 621 0 200 400 600 800 13 14 15 16 17 New Home Sales 29
  • 30. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. US Housing Starts Fell in March US housing starts in March fell to 1.22 million (annualized), down 6.8% from the month prior, missing the consensus estimate of 1.25 million. The decline was primarily due to cold weather in the Northeast and Midwest and a sharp, 35% decline in single-family starts in the Midwest. Through March 2017 Source: US Census Bureau/National Association of Realtors US: Housing Starts and Building Permits (Seasonally Adjusted Annual Rate, Thous.) 1,215 600 800 1,000 1,200 1,400 2013 2014 2015 2016 2017 30
  • 31. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. Savings Rate Ticks Up 5.9% 4.5% 5.5% 6.5% US Annual Personal Saving Rate % Source: Bureau of Economic Analysis US personal savings rate ticked up to 5.9% in March, from 5.7% in May and the ten- year average of 5.5%. Consumers are becoming more cautious and save more to finance other necessary spending like education and health care. 31
  • 32. © 2017 Planalytics, Inc. All Rights Reserved. Proprietary and Confidential. GDP Disappoints in 1Q17 US GDP grew at a rate of 0.7%, the slowest rate for 1Q in three years, missing expectations of 1.2%. Consumer spending rose modestly at 0.3% due to slowed spending on consumer electronics, home appliances, automobiles, clothing and gasoline. -0.9% 4.6% 4.3% 2.1% 0.6% 3.9% 2.0% 1.4% 1.1% 1.2% 3.5% 2.1% 0.7% -2.0% -1.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 US GDP Annualized Growth Rate Source: Bureau of Economic Analysis 32
  • 33. Thank you! 33 Shoshana Pollack Senior Research Associate FUNG GLOBAL RETAIL & TECHNOLOGY

Editor's Notes

  1. The majority of retailers closing stores are within the department store and specialty retail sectors. Declining mall traffic Sales shifting online Cutting losses from unprofitable stores
  2. Retailers offering value-driven concepts such as discount and fast fashion have been aggressive in expanding their store footprints Categories such as beauty and athleisure are outperforming the market
  3. Recent conferences have covered many of the top priorities for retailers, including providing a rich consumer experience, finding the right store base size and innovation. Conferences we have attended recently include:
  4. RETAIL IS NOT DEAD, STORES ARE NOT DEAD Stores are not dead, although the store experience needs to be upgraded dramatically. People are social creatures and need to engage with other people—it is in our DNA. We also need to be able to touch and feel products that are not commodity items before buying them. Almost all presenters talked about the need for a better store experience. Jeffery Sears, Co-Founder and former CEO of Pirch, made a very important point about the store experience—it is not solely about transacting, but rather about making the consumer’s time in the store the best part of their day, which should result in someone walking out of a store holding the brand in higher regard. At the Apple store, for example, consumers play, dream and learn, and only sometimes make a purchase. It’s not about buying, but rather about experiencing the product. Sears also quoted Stanley Marcus, the founder of Neiman Marcus, of the need for retail to return to elegance—that doesn’t mean higher prices, but rather the way the consumer feels and interacts with retailers. Terry Lundgren, Chairman of Macy’s, commented that retailers can no longer make incremental changes in the current environment of rapid change in retail, and that retailers are going to have to take significant risks. arget: As store-based sales still account for the majority of retailers’ sales, investing in stores to create a convenient, exciting and all-channel experience is critical to remain competitive in the current retail environment. Chairman and CEO, Brian Cornell, shared the company’s multi-billion dollar investment initiatives for its stores over the next few years, including remodeling 600 stores, opening small-format stores and improving in-store fulfilment capability. Store remodeling included redesigning in-store displays, store entrances and in-store technologies. West Elm: In a partnership with hospitality management and development company DDK, West Elm (a brand of Williams-Sonoma) plans to debut five boutique properties in late 2018. The furniture retailer will design, furnish and market the hotels, and guests can buy the furnishings online. The focus of West Elm Hotels is to broaden the brand reach and the ability to create new customer experiences and loyalty to West Elm, according to Peter Fowler, VP of Hospitality and Workspace.  
  5.  THE KEY FOR RETAILERS IS TO BETTER UNDERSTAND THEIR CUSTOMERS’ LIFESTYLE TO UNDERSTAND THEIR NEEDS The traditional competitors that retailers once perceived they had (other retailers) are no longer their only competitors. As consumers shift their discretionary dollars to other categories such as travel and dining out, these categories are now in competition for consumers’ dollars. Retailers also need to better understand where their customers are spending to better understand their habits and how to reach them better. Several retailers talked about the dramatic change in the role of their CMOs (chief marketing officers) and marketing departments, as they now have to communicate differently and in new ways than they have in the past.   2. SOLICITING FEEDBACK FROM AND LISTENING TO CUSTOMERS IS A HELPFUL TOOL In an effort to better understand their customers and understand how retailers can better meet their needs and expectations, a number of companies talked about soliciting feedback from their own customers. PetSmart reached out to its thousands of employees, as well as its customers and competitors’ customers when it transitioned from a public company to a private company, and looked to see where the company stood, where it could do better, as well as the potential opportunities to gain market share. Tractor Supply Company discussed how it talks directly to its customers through its Neighbors Club program—which it uses as a way to mine information and triangulate consumer buying patterns—and how the company can use that to its advantage. For example, Tractor Supply has a large equine business, and 90% of those customers have dogs as well. If those customers are not buying dog products, the company can work to change that. In addition, 51% of the company’s sales are cash sales, which makes it difficult to track and generate data from before the Neighbors Club program was started. The company also does a lot of listening to its customers and has learned a lot of do’s and don’ts as a result. THE CULTURE OF HUMANITY A CRITICAL COMPONENT OF A COMPELLING OFFERING Jeffery Sears, Co-Founder and former CEO of Pirch, focused his discussion on culture and the lack of investment for many retailers in people and the human experience. He talked about building a brand through a high level of service and experience such that consumers will want to defend your brand. Establishing great customer service by surprising and delighting consumers can be done through “training” employees and store associates, not with manuals and processes, but on the soft skills and culture of what the brand stands for and how to treat people. Employees need to be empowered to offer a high level of service as well as being incentivized accordingly, as well. It has to start with leadership at the very highest level, and it has to be genuine. If it is a script or a playbook, then it is not real, and consumers can see through that and it comes off as being inauthentic.
  6. Uncertainty about Election temporary distraction in early November
  7. partially hindering faster wage growth
  8. *data collected before result of presidential election
  9. Millennials