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Emotional Intelligence as a Predictor of Conflict Resolution Style in Public ...inventionjournals
In today’s dynamic work environment people are more emotionally troubled. They feel lonely depressed, nervous, aggressive and stressful and this results in absenteeism, passivity, less productivity and attrition. This can also lead to conflicts but all conflicts are not destructive. Conflicts can be constructive if a person knows how to manage it well. Emotional intelligence is a personal attribute in employees which can help them to deal with conflicts. This exploratory as well as descriptive study is undertaken in public sector Delhi/NCR to find out and analyze the conflict resolution style adopted by the employees and to study the role emotional intelligence plays in choosing of conflict resolution style. Quantitative data was collected from 85 employees using conflict management style questionnaire by Johnson (1990) and emotional intelligence instrument by Emily A. Sterrett (2000). The data analysis using SPSS and MS Excel showed that employees of public sector have a very high or a high emotional intelligence and they mostly use collaborating style of conflict resolution. Emotional Intelligence (EI) and conflict resolution styles (CRS) are 75% related with each other
Leadership requires influencing others to achieve common goals. Emotional intelligence plays a key role in effective leadership through competencies like self-awareness, self-regulation, empathy, and relationship management. Leaders with strong emotional intelligence skills are better able to understand their own emotions and the emotions of others, build trust and rapport, motivate teams, and create a cooperative work environment where people are more supportive of the leader and organization's goals. While intelligence is important, emotional intelligence may be a stronger predictor of leadership success and performance outcomes as it influences how well people can apply their other skills.
Dissertation Literature Review - Demonstrate Social Awareness Including Empat...PhD Assistance
The present article helps the USA, the UK, Europe and the Australian students pursuing Business and Management to identify the right topic in the area of social awareness. Social awareness is very important in the world of globalization where we need to stay relevant to the market. It is necessary that everyone needs to recognize the immediate need of understanding. PhD Assistance offers UK Dissertation Research Topics Services in Business and Management Domain. When you Order Management Dissertation Services at PhD Assistance, we promise you the following – Plagiarism free, Always on Time, outstanding customer support, written to Standard, Unlimited Revisions support and High-quality Subject Matter Experts.
Social awareness may be a phenomenon wherein one should be ready to understand the emotions , emotions or perceptions of others in order that they will react effectively.This is a crucial soft science wherein one are often effective by understanding .As we all live in a society and every society has its norms social awareness also means an understanding of different social situations, and effectively.
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This document discusses strategic analysis and intuitive thinking. It defines strategic analysis as a deliberate, systematic process that breaks down complex problems into parts. Intuitive thinking is described as quick insight based on feelings, norms and prior experience rather than conscious reasoning. The document explains that both approaches can be combined for effective decision making. It also discusses applying intuitive thinking to analyze social networks, which are clusters of people connected through roles, interests and real-life interactions in a community.
Analysis of Emotional Intelligence as a Competition for Effective ProductivityIJAEMSJORNAL
Background. Emotional intelligence is an essential competence that must be evaluated within a personnel selection process. The level of IE influences the results of a company favorably. In this research, the dependence that exists between the effective productivity of the workers in specific of the commercial area and the emotional intelligence was analyzed. Methodology. The studied population was 88 active workers in the area as mentioned earlier; 40% were male and 60% female. Those evaluated were aged 25 to 40 years, with experience in the average sales area of 3 years. To validate the questions that were handled as an instrument, the Pearson correlation was used; Chi-square to calculate the dependence of variables. Results and discussion. As a result, we obtained ten dependent variables with which we can conclude that there is a relationship between the level of emotional intelligence with the effective productivity that collaborates with the commercial area within an organization. Conclusion. Based on the results we conclude that people with a high level of Emotional Self-understanding (AE) can control their emotions to act correctly in each situation.
This document discusses a study that examines how emotional intelligence factors affect students' decision-making about participating in extracurricular activities at Ho Chi Minh University of Banking in Vietnam. The study surveyed 413 students and found that the four main factors of emotional intelligence - emotion recognition, using emotions, understanding emotions, and managing emotions - influence students' decisions to participate in extracurricular activities. The document provides background on theories of emotional intelligence and reviews various models of emotional intelligence, including its influence on decision-making and components such as self-awareness, social awareness, self-management, and relationship management.
This document provides an overview of organizational behavior concepts including:
1. Definitions of organizational behavior focusing on understanding individual and group behavior to improve organizational effectiveness.
2. Frederick Taylor's scientific management approach which studied work efficiency and developed techniques like standardized jobs and piece-rate pay.
3. The contingency approach which recognizes there is no universal solution and behaviors depend on situational factors like culture and technology.
4. Key aspects of communication including encoding messages, decoding, potential for distortion, and the importance of feedback.
Emotional Intelligence as a Predictor of Conflict Resolution Style in Public ...inventionjournals
In today’s dynamic work environment people are more emotionally troubled. They feel lonely depressed, nervous, aggressive and stressful and this results in absenteeism, passivity, less productivity and attrition. This can also lead to conflicts but all conflicts are not destructive. Conflicts can be constructive if a person knows how to manage it well. Emotional intelligence is a personal attribute in employees which can help them to deal with conflicts. This exploratory as well as descriptive study is undertaken in public sector Delhi/NCR to find out and analyze the conflict resolution style adopted by the employees and to study the role emotional intelligence plays in choosing of conflict resolution style. Quantitative data was collected from 85 employees using conflict management style questionnaire by Johnson (1990) and emotional intelligence instrument by Emily A. Sterrett (2000). The data analysis using SPSS and MS Excel showed that employees of public sector have a very high or a high emotional intelligence and they mostly use collaborating style of conflict resolution. Emotional Intelligence (EI) and conflict resolution styles (CRS) are 75% related with each other
Leadership requires influencing others to achieve common goals. Emotional intelligence plays a key role in effective leadership through competencies like self-awareness, self-regulation, empathy, and relationship management. Leaders with strong emotional intelligence skills are better able to understand their own emotions and the emotions of others, build trust and rapport, motivate teams, and create a cooperative work environment where people are more supportive of the leader and organization's goals. While intelligence is important, emotional intelligence may be a stronger predictor of leadership success and performance outcomes as it influences how well people can apply their other skills.
Dissertation Literature Review - Demonstrate Social Awareness Including Empat...PhD Assistance
The present article helps the USA, the UK, Europe and the Australian students pursuing Business and Management to identify the right topic in the area of social awareness. Social awareness is very important in the world of globalization where we need to stay relevant to the market. It is necessary that everyone needs to recognize the immediate need of understanding. PhD Assistance offers UK Dissertation Research Topics Services in Business and Management Domain. When you Order Management Dissertation Services at PhD Assistance, we promise you the following – Plagiarism free, Always on Time, outstanding customer support, written to Standard, Unlimited Revisions support and High-quality Subject Matter Experts.
Social awareness may be a phenomenon wherein one should be ready to understand the emotions , emotions or perceptions of others in order that they will react effectively.This is a crucial soft science wherein one are often effective by understanding .As we all live in a society and every society has its norms social awareness also means an understanding of different social situations, and effectively.
To Learn More:https://bit.ly/39hqDJb
Contact Us:
UK NO: +44-1143520021
India No: +91-8754446690
Email: info@phdassistance.com
Website Visit :
https://www.phdassistance.com/
https://www.phdassistance.com/uk/
https://phdassistance.com/academy/
This document discusses strategic analysis and intuitive thinking. It defines strategic analysis as a deliberate, systematic process that breaks down complex problems into parts. Intuitive thinking is described as quick insight based on feelings, norms and prior experience rather than conscious reasoning. The document explains that both approaches can be combined for effective decision making. It also discusses applying intuitive thinking to analyze social networks, which are clusters of people connected through roles, interests and real-life interactions in a community.
Analysis of Emotional Intelligence as a Competition for Effective ProductivityIJAEMSJORNAL
Background. Emotional intelligence is an essential competence that must be evaluated within a personnel selection process. The level of IE influences the results of a company favorably. In this research, the dependence that exists between the effective productivity of the workers in specific of the commercial area and the emotional intelligence was analyzed. Methodology. The studied population was 88 active workers in the area as mentioned earlier; 40% were male and 60% female. Those evaluated were aged 25 to 40 years, with experience in the average sales area of 3 years. To validate the questions that were handled as an instrument, the Pearson correlation was used; Chi-square to calculate the dependence of variables. Results and discussion. As a result, we obtained ten dependent variables with which we can conclude that there is a relationship between the level of emotional intelligence with the effective productivity that collaborates with the commercial area within an organization. Conclusion. Based on the results we conclude that people with a high level of Emotional Self-understanding (AE) can control their emotions to act correctly in each situation.
This document discusses a study that examines how emotional intelligence factors affect students' decision-making about participating in extracurricular activities at Ho Chi Minh University of Banking in Vietnam. The study surveyed 413 students and found that the four main factors of emotional intelligence - emotion recognition, using emotions, understanding emotions, and managing emotions - influence students' decisions to participate in extracurricular activities. The document provides background on theories of emotional intelligence and reviews various models of emotional intelligence, including its influence on decision-making and components such as self-awareness, social awareness, self-management, and relationship management.
This document provides an overview of organizational behavior concepts including:
1. Definitions of organizational behavior focusing on understanding individual and group behavior to improve organizational effectiveness.
2. Frederick Taylor's scientific management approach which studied work efficiency and developed techniques like standardized jobs and piece-rate pay.
3. The contingency approach which recognizes there is no universal solution and behaviors depend on situational factors like culture and technology.
4. Key aspects of communication including encoding messages, decoding, potential for distortion, and the importance of feedback.
19Reflection on Self-Assessment FindingRelationship manaAnastaciaShadelb
1
9
Reflection on Self-Assessment Finding
Relationship management, social awareness, and self-management are the four pillars of emotional intelligence. All four of these crucial elements are pivotal in helping executives manage their emotions and promote development. The capacity to understand and sympathize with others, particularly those from other origins and cultures, is known as social awareness. Self-awareness is the conscious effort to comprehend oneself via reflection. Relationship management is developing assertive, courteous, and non-defensive communication skills, notably when giving criticism or resolving interpersonal conflicts. With self-management, people can restrain impulsive thoughts and actions, manage their emotions healthily, take charge of their lives, keep their word, and adjust to the changed conditions. This reflection will be based on the self-assessment findings on emotional intelligence (Pinos et al., 2018).
Areas of Strength
One of my strength areas is relationship management. I effectively use my leadership skills to persuade others and maintain personal inter-relationship, which is critical for relationship management. Relationship management is typically characterized as skillfully managing relationships by leveraging one's understanding of their own emotions and those of others (Pinos et al., 2018). In addition, I am an aggressive, courteous, and non-defensive communicator, especially when giving feedback or resolving interpersonal conflicts.
Another strength is social awareness, whereby I effectively listen to others. I am also effective at respecting the ideas and contributions of others. This is enhanced by my active learning skills, which are critical in developing social awareness. Social awareness is the capacity to recognize the feelings of others and what is happening in their life (Pinos et al., 2018). As a leader, I must put my favorite pastimes on wait to engage in social awareness. The ability to comprehend and empathize with others' points of view, including those from cultural differences and origins, the ability to identify communal services and assistance, and social and ethical standards of behavior.
The final strength is based on self-awareness, whereby I effectively use a written communication strategy to express my thoughts. I also use another strategy to express myself. Self-awareness, or the ability to recognize and understand your sentiments, is one of the fundamental characteristics of emotional intelligence (Pinos et al., 2018). However, being aware of one's behaviors, mood, and feelings as they relate to other people, goes beyond simply being aware of one's sentiments. Self-awareness is the first significant ability connected to social-emotional learning (Pinos et al., 2018). Self-awareness refers to the ability to correctly recognize one's personal feelings, beliefs, and values and how they influence behavior (Pinos et al., 2018).
Areas of Weakness
One of the weaknesses is self-m ...
This document discusses individual behavior in organizations. It presents an integrated model of human cognition that explains how stimuli are processed and turned into behaviors. Cognition includes processes like perception, memory, problem-solving, and decision-making. Both rational and emotional thinking influence behaviors. Experiences can become stable over time or continue evolving. The relationship between managers and subordinates is bidirectional - they both evaluate each other, and behavioral congruence leads to better outcomes. Factors like abilities, gender, race, and perception shape individual behaviors and how people are perceived.
The document discusses the social cognitive theory and how social influences and interactions shape learning. It provides examples of how Albert Bandura's experiments demonstrated that social modeling from media can influence behaviors in children. New technologies create more opportunities for social learning by facilitating online communities, social networking, and collaborative gaming where students can learn from each other.
A Study and Analysis of Emotional Intelligence and its Impactsijtsrd
This paper deals with the concept of Emotional Intelligence and its importance in various fields. Emotional Intelligence having the capacity to wind up mindful of even unobtrusive changes in ones and others emotional tones and to control them, to try to avoid panicking amidst weight, to start and keep up sound associations with others, and to keep up an idealistic viewpoint towards life. Later on in this paper the focus is on the importance of emotional intelligence in various fields. Jyoti Shikha | Dr. Sanjeev Singh "A Study and Analysis of Emotional Intelligence and its Impacts" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-6 , October 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29136.pdf Paper URL: https://www.ijtsrd.com/computer-science/artificial-intelligence/29136/a-study-and-analysis-of-emotional-intelligence-and-its-impacts/jyoti-shikha
The five main approaches of psychology are behavioral, cognitive, biological, humanistic, and psychodynamic. The behavioral approach focuses on how environmental stimuli shape learning and behavior. The cognitive approach examines internal mental processes like thinking and memory. The biological approach studies how biology and neuroscience influence behavior. The humanistic approach emphasizes self-actualization, free will, and human potential. The psychodynamic approach developed by Freud focuses on unconscious thoughts and drives and their influence on behavior. Each approach provides a different perspective on understanding human behavior and the mind.
Albert Bandura (1925-2021) was the David Starr Jordan Professor Emeritus of Social Science in Psychology at Stanford University. He was a major influence on the transition between behaviorism and cognitive psychology and contributed to the field of psychology in many ways for over 70 years.
He proposed the Social Cognitive Theory that talked about human beings getting influenced by models they observe around them. These models could emerge out of a person’s daily interactions, experiences, and also media influences. This was another view of behavior as opposed to looking at it from the perspective of what was reinforced or has the consequences of punishment.
Emotional Intelligence And Effective Leadership EssayApril Dillard
The document discusses emotional intelligence and its importance for effective leadership. It defines emotional intelligence as the ability to understand one's own emotions and the emotions of others to guide behavior. The document explores the different elements of emotional intelligence, such as self-awareness, self-regulation, empathy, and social skills. It explains that leaders need emotional intelligence to manage employees effectively and achieve organizational goals. Developing leaders' emotional intelligence can improve their social skills and leadership abilities.
Factors such as; Past rivalry, personality,
ego, attitude and approach affect the relationship
between emotional intelligence and conflict and
clash formation. Conflict arises due to a person’
related problems like he thinks he is everything, his
style of dealing and behaviour, his thinking and
opinions etc. The fundamental factors of the link
between emotional intelligence and policy of
conflict management are identified as;
communication and mutual relationships, interest
for self, interest for others and shifting and reperception
of the clash situation. As conflicts can
have both positive and negative impacts on
organizations, so it's the duty of management to
control the role of conflicts by bringing effective
leadership for the better and success of the
organization. The role should be made and strategy
should be applied in such a way that it can
minimize the conflict and positive steps in term of
leadership among the staff. This review will
highlight the present consideration of emotional
intelligence (EI) and management styles toward the
leadership for the exploration of key areas and
lighter for the future direction.
Emotional Self-Awareness- a Critical Competency for Managing Excellence: A Hu...AJHSSR Journal
Managers in today’s organizations are required to get people moving, to take action, and to
energize the workforce in an ever changing and dynamic environment. In this evolving business landscape,
organizations are finding that the ways in which they previously managed business are not sufficient in today’s
volatile, uncertain, complex, and ambiguous environment. Human Resource Development (HRD) professionals
are being challenged to provide the right leadership development strategies and programs to ensure managers
are engaging and empowering their workforce with the overarching goal of delivering results that drive
organizational performance. Organizations generally recognize the role leadership and emotions play in
employee and organization performance. Organizations, seek to validate interventions that are effective in the
development of leaders and their emotional awareness. Self-awareness involves having a realistic assessment of
one’s abilities. People who have this strength are aware of their strengths and weaknesses, open to candid
feedback from others, and willing to learn from past experiences. This courage comes from certainty, through
self-awareness, about our capabilities, values and goals. Self-aware people have the ability to accurately
perceive own emotions and stay aware of them as they happen. Self-awareness has become increasingly popular
as a measure for identifying potentially effective leaders, and as a tool for developing effective leadership skills.
This study examines in details self- awareness as a critical competency for managerial excellence.
Psychology is works every day in human life. It helps to set the path every day for achieving a big goal. To achieve a big goal, an individual breaks it into small which works on daily life and goal is always measured by success, being success or failure. If you achieve success makes you happy and healthy in life at mental level.
Why Design Thinking is Important for Innovation? - Favarin Vitillo - ViewConf...Simone Favarin
Design is a way of thinking, of determining people's true, underlying needs, and then delivering products and services that help them. This is the starting about Design. The meaning of the concept.
VR is a new technology that is entering in many industrial and creative processes: nowadays many company and people are experimenting with VR, because it opens new possibilities and it allows costs and time reduction. It is important to understand what is the current status of the technology, the future projections and especially its applications.
A STUDY ON THE NUMEROUS ELEMENTS OF EMOTIONAL INTELLIGENCE AND LEADERSHIP QUA...IAEME Publication
The purpose of emotional intelligence is felt necessary because it is an unseen
attribute of each and every person which needs to be identified and evaluated as per the
needs of certain task, activity and event, where one is involved. The proposed research
project aims at exploring the concept of emotional intelligence and its impacts on
leadership and teamwork effectiveness. Like other competitive skills and personality
aspects the notion of EI has attracted enormous popularity at academic and
organizational levels. Academic institutions endeavour to develop emotionally
intelligent students in order to prepare them for working effectively in their work
environment. On the other hand different organizations are more inclined towards
recruiting EI employees as trainers, and making investments in hiring EI professional
staff and providing training to their existing workforce in order to achieve competitive
edge in today’s competitive work environment. Despite gaining such an enormous
popularity the subject of EI remained controversial and debates exist among different
scholars and researchers on different aspects of EI.The paper is focusing on the impact
of emotional intelligence and knowledge management on leadership qualities.For this
purpose two researchers have conducted a comprehensive study of the existing
literature on the subject matter that covers; an analysis of the existing models of EI;
review of debates and controversies that exist among the scholars on the subject; and
different strategies through which EI can be developed on academic and organizational
context.
TO INVESTIGATE THE LEVEL OF EMOTIONAL INTELLIGENCE AND STRESS AMONGST COLLEG...IAEME Publication
Emotional Intelligence has been associated with positive outcome process in various professions. In the field of management, Emotional Intelligence has been a popular topic of debate in recent years. Plethoras of literatures on the subject are available especially in the educational sector. Emotional intelligence (EI) is the capacity for understanding one’s own feelings and the feelings of others, for motivating self, and for managing the emotions of self effectively to sustain relationships. Rather than being a single characteristic, emotional intelligence can be thought of as a wide set of competencies that are organized into a few major clusters.
Job stress is a real phenomenon and it is associated with job satisfaction level of a worker in any place. In the case of educators handling college students in Coimbatore city is considered for this study. There are many factors leading the respondents in stressful situation.
This document discusses emotional intelligence and its importance in everyday life and at work. It begins by explaining that emotional intelligence involves being aware of one's own emotions and the emotions of others, and how to deal with emotions, as they affect how people handle issues. It then provides more details on two models of emotional intelligence - the ability model and mixed model. The ability model involves four skills: emotional perception, emotional facilitation of thought, understanding emotions, and managing emotions. The mixed model combines emotional and mental abilities with emotional traits.
There is increasing acceptability of emotional intelligence as a major factor in personality assessment and effective human resource management. Emotional intelligence as the ability to build capacity, empathize, co-operate, motivate and develop others cannot be divorced from both effective performance and human resource management systems. The human person is crucial in defining organizational leadership and fortunes in terms of challenges and opportunities and walking across both multinational and bilateral relationships. The growing complexity of the business world requires a great deal of self-confidence, integrity, communication, conflict, and diversity management to keep the global enterprise within the paths of productivity and sustainability. Using the exploratory research design and 255 participants the result of this original study indicates a strong positive correlation between emotional intelligence and effective human resource management. The paper offers suggestions on further studies between emotional intelligence and human capital development and recommends conflict management as an integral part of effective human resource management.
The document discusses the importance of road mapping and number talks for students. It explains that road mapping helps keep curriculum aligned to standards and shows how each unit maps to the school calendar. Number talks are classroom conversations focused on making sense of mathematics. They are a powerful tool for struggling students or curriculum lacking rigor. Well-developed number talks can be used on their own or integrated into small group interventions to provide acceleration or remediation.
Explain the role of intuition in decision making.Note N.docxkendalfarrier
Explain the role of intuition in decision making.
Note :
Need 1 main response and response for 2 students .
1 student (sindhuri kadaverugu) :
Intuition is the ability of a person that grows in a particular area or specific technology when he spends over a period of time in decision making. Intuition is a sophisticated form of reasoning based on “chunking” that an expert hones over years of job specific experience (Prietula & Simon, 1989).
Many people have tried to understand Intuition & tried to verbiage it according to their understanding, Everyone has their own understanding of Intuition, Few people have considered it as the mind trying to make decision by it subconscious part of it, when an experienced man looks into a situation he comes up with an idea to resolve it this only come to your mind only by experience.
As per my understanding it is a ability of a human being to react to a situation where he comes up with an idea to resolve it by their gut feeling, they are more confident about the solution of the issues. Some people have mentioned it as an anti-rational analysis. Some people have mentioned it as a decision making without getting their emotions involved, truly based on the experience. Few scholars have mentioned that every decision you make there is a part of intuition involved in it, they have mentioned that it every decision made has some analysis, emotions & intuition.
Finally I would like to conclude that a good manager need to have a good intuitions about their work, they need to have a good experience in the field in which they are willing to be a manager. Also a strong person will have a good intuition because it requires to control your emotions when making the decisions.
References
1. Khatri, N., & Ng, H. A. (2000). The role of intuition in strategic decision making. Human relations, 53(1), 57-86.
2. Simon, H. A. (1987). Making management decisions: The role of intuition and emotion. Academy of Management Perspectives, 1(1), 57-64.
2nd student (hyndavai mandava) :
Many managers had reported that using intuitions in the process of decision making as a non-rational method. Intuition is also considered as a mode of non-sequential information processing. It will be a contrast to the deliberative style of decision making. The judgment will be influenced by the emotions or cognitions due to intuition. In some interviews, some people had said that it is better to leave the decision making to intuition than making a decision by approaching its rationale. This means the usual rational attitude of a person must be ignored while making decisions (Husemann, 2019).
The main works of rationalism in some situations will clearly say that intuition will be a good advisor. Some studies say that 90% of important decisions will be taken by the usage of intuition. Intuition means something information which is perceived, understood and believed by the feelings of a person without any natural evidence. There.
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Our journal has open-access nature of IJAAST fosters global collaboration. Researchers from diverse geographical locations can engage with and build upon each other's work, transcending borders to collectively address the challenges and opportunities in agricultural science and technology.
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Our journal has increasing flow of scholarly research articles finds a dedicated channel in IJAAST. By offering a consistent platform, the journal facilitates the seamless flow of knowledge, contributing to the intellectual growth of the agricultural science and technology community.
19Reflection on Self-Assessment FindingRelationship manaAnastaciaShadelb
1
9
Reflection on Self-Assessment Finding
Relationship management, social awareness, and self-management are the four pillars of emotional intelligence. All four of these crucial elements are pivotal in helping executives manage their emotions and promote development. The capacity to understand and sympathize with others, particularly those from other origins and cultures, is known as social awareness. Self-awareness is the conscious effort to comprehend oneself via reflection. Relationship management is developing assertive, courteous, and non-defensive communication skills, notably when giving criticism or resolving interpersonal conflicts. With self-management, people can restrain impulsive thoughts and actions, manage their emotions healthily, take charge of their lives, keep their word, and adjust to the changed conditions. This reflection will be based on the self-assessment findings on emotional intelligence (Pinos et al., 2018).
Areas of Strength
One of my strength areas is relationship management. I effectively use my leadership skills to persuade others and maintain personal inter-relationship, which is critical for relationship management. Relationship management is typically characterized as skillfully managing relationships by leveraging one's understanding of their own emotions and those of others (Pinos et al., 2018). In addition, I am an aggressive, courteous, and non-defensive communicator, especially when giving feedback or resolving interpersonal conflicts.
Another strength is social awareness, whereby I effectively listen to others. I am also effective at respecting the ideas and contributions of others. This is enhanced by my active learning skills, which are critical in developing social awareness. Social awareness is the capacity to recognize the feelings of others and what is happening in their life (Pinos et al., 2018). As a leader, I must put my favorite pastimes on wait to engage in social awareness. The ability to comprehend and empathize with others' points of view, including those from cultural differences and origins, the ability to identify communal services and assistance, and social and ethical standards of behavior.
The final strength is based on self-awareness, whereby I effectively use a written communication strategy to express my thoughts. I also use another strategy to express myself. Self-awareness, or the ability to recognize and understand your sentiments, is one of the fundamental characteristics of emotional intelligence (Pinos et al., 2018). However, being aware of one's behaviors, mood, and feelings as they relate to other people, goes beyond simply being aware of one's sentiments. Self-awareness is the first significant ability connected to social-emotional learning (Pinos et al., 2018). Self-awareness refers to the ability to correctly recognize one's personal feelings, beliefs, and values and how they influence behavior (Pinos et al., 2018).
Areas of Weakness
One of the weaknesses is self-m ...
This document discusses individual behavior in organizations. It presents an integrated model of human cognition that explains how stimuli are processed and turned into behaviors. Cognition includes processes like perception, memory, problem-solving, and decision-making. Both rational and emotional thinking influence behaviors. Experiences can become stable over time or continue evolving. The relationship between managers and subordinates is bidirectional - they both evaluate each other, and behavioral congruence leads to better outcomes. Factors like abilities, gender, race, and perception shape individual behaviors and how people are perceived.
The document discusses the social cognitive theory and how social influences and interactions shape learning. It provides examples of how Albert Bandura's experiments demonstrated that social modeling from media can influence behaviors in children. New technologies create more opportunities for social learning by facilitating online communities, social networking, and collaborative gaming where students can learn from each other.
A Study and Analysis of Emotional Intelligence and its Impactsijtsrd
This paper deals with the concept of Emotional Intelligence and its importance in various fields. Emotional Intelligence having the capacity to wind up mindful of even unobtrusive changes in ones and others emotional tones and to control them, to try to avoid panicking amidst weight, to start and keep up sound associations with others, and to keep up an idealistic viewpoint towards life. Later on in this paper the focus is on the importance of emotional intelligence in various fields. Jyoti Shikha | Dr. Sanjeev Singh "A Study and Analysis of Emotional Intelligence and its Impacts" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-6 , October 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29136.pdf Paper URL: https://www.ijtsrd.com/computer-science/artificial-intelligence/29136/a-study-and-analysis-of-emotional-intelligence-and-its-impacts/jyoti-shikha
The five main approaches of psychology are behavioral, cognitive, biological, humanistic, and psychodynamic. The behavioral approach focuses on how environmental stimuli shape learning and behavior. The cognitive approach examines internal mental processes like thinking and memory. The biological approach studies how biology and neuroscience influence behavior. The humanistic approach emphasizes self-actualization, free will, and human potential. The psychodynamic approach developed by Freud focuses on unconscious thoughts and drives and their influence on behavior. Each approach provides a different perspective on understanding human behavior and the mind.
Albert Bandura (1925-2021) was the David Starr Jordan Professor Emeritus of Social Science in Psychology at Stanford University. He was a major influence on the transition between behaviorism and cognitive psychology and contributed to the field of psychology in many ways for over 70 years.
He proposed the Social Cognitive Theory that talked about human beings getting influenced by models they observe around them. These models could emerge out of a person’s daily interactions, experiences, and also media influences. This was another view of behavior as opposed to looking at it from the perspective of what was reinforced or has the consequences of punishment.
Emotional Intelligence And Effective Leadership EssayApril Dillard
The document discusses emotional intelligence and its importance for effective leadership. It defines emotional intelligence as the ability to understand one's own emotions and the emotions of others to guide behavior. The document explores the different elements of emotional intelligence, such as self-awareness, self-regulation, empathy, and social skills. It explains that leaders need emotional intelligence to manage employees effectively and achieve organizational goals. Developing leaders' emotional intelligence can improve their social skills and leadership abilities.
Factors such as; Past rivalry, personality,
ego, attitude and approach affect the relationship
between emotional intelligence and conflict and
clash formation. Conflict arises due to a person’
related problems like he thinks he is everything, his
style of dealing and behaviour, his thinking and
opinions etc. The fundamental factors of the link
between emotional intelligence and policy of
conflict management are identified as;
communication and mutual relationships, interest
for self, interest for others and shifting and reperception
of the clash situation. As conflicts can
have both positive and negative impacts on
organizations, so it's the duty of management to
control the role of conflicts by bringing effective
leadership for the better and success of the
organization. The role should be made and strategy
should be applied in such a way that it can
minimize the conflict and positive steps in term of
leadership among the staff. This review will
highlight the present consideration of emotional
intelligence (EI) and management styles toward the
leadership for the exploration of key areas and
lighter for the future direction.
Emotional Self-Awareness- a Critical Competency for Managing Excellence: A Hu...AJHSSR Journal
Managers in today’s organizations are required to get people moving, to take action, and to
energize the workforce in an ever changing and dynamic environment. In this evolving business landscape,
organizations are finding that the ways in which they previously managed business are not sufficient in today’s
volatile, uncertain, complex, and ambiguous environment. Human Resource Development (HRD) professionals
are being challenged to provide the right leadership development strategies and programs to ensure managers
are engaging and empowering their workforce with the overarching goal of delivering results that drive
organizational performance. Organizations generally recognize the role leadership and emotions play in
employee and organization performance. Organizations, seek to validate interventions that are effective in the
development of leaders and their emotional awareness. Self-awareness involves having a realistic assessment of
one’s abilities. People who have this strength are aware of their strengths and weaknesses, open to candid
feedback from others, and willing to learn from past experiences. This courage comes from certainty, through
self-awareness, about our capabilities, values and goals. Self-aware people have the ability to accurately
perceive own emotions and stay aware of them as they happen. Self-awareness has become increasingly popular
as a measure for identifying potentially effective leaders, and as a tool for developing effective leadership skills.
This study examines in details self- awareness as a critical competency for managerial excellence.
Psychology is works every day in human life. It helps to set the path every day for achieving a big goal. To achieve a big goal, an individual breaks it into small which works on daily life and goal is always measured by success, being success or failure. If you achieve success makes you happy and healthy in life at mental level.
Why Design Thinking is Important for Innovation? - Favarin Vitillo - ViewConf...Simone Favarin
Design is a way of thinking, of determining people's true, underlying needs, and then delivering products and services that help them. This is the starting about Design. The meaning of the concept.
VR is a new technology that is entering in many industrial and creative processes: nowadays many company and people are experimenting with VR, because it opens new possibilities and it allows costs and time reduction. It is important to understand what is the current status of the technology, the future projections and especially its applications.
A STUDY ON THE NUMEROUS ELEMENTS OF EMOTIONAL INTELLIGENCE AND LEADERSHIP QUA...IAEME Publication
The purpose of emotional intelligence is felt necessary because it is an unseen
attribute of each and every person which needs to be identified and evaluated as per the
needs of certain task, activity and event, where one is involved. The proposed research
project aims at exploring the concept of emotional intelligence and its impacts on
leadership and teamwork effectiveness. Like other competitive skills and personality
aspects the notion of EI has attracted enormous popularity at academic and
organizational levels. Academic institutions endeavour to develop emotionally
intelligent students in order to prepare them for working effectively in their work
environment. On the other hand different organizations are more inclined towards
recruiting EI employees as trainers, and making investments in hiring EI professional
staff and providing training to their existing workforce in order to achieve competitive
edge in today’s competitive work environment. Despite gaining such an enormous
popularity the subject of EI remained controversial and debates exist among different
scholars and researchers on different aspects of EI.The paper is focusing on the impact
of emotional intelligence and knowledge management on leadership qualities.For this
purpose two researchers have conducted a comprehensive study of the existing
literature on the subject matter that covers; an analysis of the existing models of EI;
review of debates and controversies that exist among the scholars on the subject; and
different strategies through which EI can be developed on academic and organizational
context.
TO INVESTIGATE THE LEVEL OF EMOTIONAL INTELLIGENCE AND STRESS AMONGST COLLEG...IAEME Publication
Emotional Intelligence has been associated with positive outcome process in various professions. In the field of management, Emotional Intelligence has been a popular topic of debate in recent years. Plethoras of literatures on the subject are available especially in the educational sector. Emotional intelligence (EI) is the capacity for understanding one’s own feelings and the feelings of others, for motivating self, and for managing the emotions of self effectively to sustain relationships. Rather than being a single characteristic, emotional intelligence can be thought of as a wide set of competencies that are organized into a few major clusters.
Job stress is a real phenomenon and it is associated with job satisfaction level of a worker in any place. In the case of educators handling college students in Coimbatore city is considered for this study. There are many factors leading the respondents in stressful situation.
This document discusses emotional intelligence and its importance in everyday life and at work. It begins by explaining that emotional intelligence involves being aware of one's own emotions and the emotions of others, and how to deal with emotions, as they affect how people handle issues. It then provides more details on two models of emotional intelligence - the ability model and mixed model. The ability model involves four skills: emotional perception, emotional facilitation of thought, understanding emotions, and managing emotions. The mixed model combines emotional and mental abilities with emotional traits.
There is increasing acceptability of emotional intelligence as a major factor in personality assessment and effective human resource management. Emotional intelligence as the ability to build capacity, empathize, co-operate, motivate and develop others cannot be divorced from both effective performance and human resource management systems. The human person is crucial in defining organizational leadership and fortunes in terms of challenges and opportunities and walking across both multinational and bilateral relationships. The growing complexity of the business world requires a great deal of self-confidence, integrity, communication, conflict, and diversity management to keep the global enterprise within the paths of productivity and sustainability. Using the exploratory research design and 255 participants the result of this original study indicates a strong positive correlation between emotional intelligence and effective human resource management. The paper offers suggestions on further studies between emotional intelligence and human capital development and recommends conflict management as an integral part of effective human resource management.
The document discusses the importance of road mapping and number talks for students. It explains that road mapping helps keep curriculum aligned to standards and shows how each unit maps to the school calendar. Number talks are classroom conversations focused on making sense of mathematics. They are a powerful tool for struggling students or curriculum lacking rigor. Well-developed number talks can be used on their own or integrated into small group interventions to provide acceleration or remediation.
Explain the role of intuition in decision making.Note N.docxkendalfarrier
Explain the role of intuition in decision making.
Note :
Need 1 main response and response for 2 students .
1 student (sindhuri kadaverugu) :
Intuition is the ability of a person that grows in a particular area or specific technology when he spends over a period of time in decision making. Intuition is a sophisticated form of reasoning based on “chunking” that an expert hones over years of job specific experience (Prietula & Simon, 1989).
Many people have tried to understand Intuition & tried to verbiage it according to their understanding, Everyone has their own understanding of Intuition, Few people have considered it as the mind trying to make decision by it subconscious part of it, when an experienced man looks into a situation he comes up with an idea to resolve it this only come to your mind only by experience.
As per my understanding it is a ability of a human being to react to a situation where he comes up with an idea to resolve it by their gut feeling, they are more confident about the solution of the issues. Some people have mentioned it as an anti-rational analysis. Some people have mentioned it as a decision making without getting their emotions involved, truly based on the experience. Few scholars have mentioned that every decision you make there is a part of intuition involved in it, they have mentioned that it every decision made has some analysis, emotions & intuition.
Finally I would like to conclude that a good manager need to have a good intuitions about their work, they need to have a good experience in the field in which they are willing to be a manager. Also a strong person will have a good intuition because it requires to control your emotions when making the decisions.
References
1. Khatri, N., & Ng, H. A. (2000). The role of intuition in strategic decision making. Human relations, 53(1), 57-86.
2. Simon, H. A. (1987). Making management decisions: The role of intuition and emotion. Academy of Management Perspectives, 1(1), 57-64.
2nd student (hyndavai mandava) :
Many managers had reported that using intuitions in the process of decision making as a non-rational method. Intuition is also considered as a mode of non-sequential information processing. It will be a contrast to the deliberative style of decision making. The judgment will be influenced by the emotions or cognitions due to intuition. In some interviews, some people had said that it is better to leave the decision making to intuition than making a decision by approaching its rationale. This means the usual rational attitude of a person must be ignored while making decisions (Husemann, 2019).
The main works of rationalism in some situations will clearly say that intuition will be a good advisor. Some studies say that 90% of important decisions will be taken by the usage of intuition. Intuition means something information which is perceived, understood and believed by the feelings of a person without any natural evidence. There.
https://jst.org.in/index.html
Our journal has academic journals form a crucial nexus. Educators leverage the latest research findings to enrich their teaching methodologies, ensuring that students are exposed to the most current and relevant information. Simultaneously, these educators contribute to the body of knowledge through their own research, creating a perpetual cycle of growth.
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Our journal has open-access nature of IJAAST fosters global collaboration. Researchers from diverse geographical locations can engage with and build upon each other's work, transcending borders to collectively address the challenges and opportunities in agricultural science and technology.
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Our journal has serves as a beacon for scholars and practitioners alike, delving into the intricacies of next-generation technologies that promise to reshape the world. From artificial intelligence and renewable energy to advanced materials and beyond, we are at the forefront of engineering's evolution.
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Our journal has increasing flow of scholarly research articles finds a dedicated channel in IJAAST. By offering a consistent platform, the journal facilitates the seamless flow of knowledge, contributing to the intellectual growth of the agricultural science and technology community.
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Our journal has stands as a beacon of excellence in the realm of agricultural research. With its multi-disciplinary focus, commitment to peer-reviewed excellence, and open-access philosophy, IJAAST is not merely a journal; it is a dynamic hub driving the evolution of agricultural science and technology.
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Our journal has dynamic realm of agricultural science and technology, staying abreast of the latest research findings is crucial for professionals, scholars, and enthusiasts alike. IJAAST transcends traditional boundaries by embracing a multi-disciplinary approach.
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Our Journal has stand as pillars, providing a crucial medium for the advancement and dissemination of research results. This blog post explores the pivotal role these journals play in supporting high-level learning, teaching, and research.
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Our journal has a academic journals is the peer-review process. Before an article is published, it undergoes rigorous scrutiny by experts in the field. This ensures the quality and validity of the research, maintaining a high standard of academic integrity.
https://utilitasmathematica.com/index.php/Index
Our Journal has a exploring partnerships and initiatives to provide training and resources to researchers, reviewers, and editors on issues related to JEDI in statistics. Journal has implemented rigorous editorial practices to ensure that published research adheres to JEDI principles.
Our journal has a academic journals form a crucial nexus. Educators leverage the latest research findings to enrich their teaching methodologies, ensuring that students are exposed to the most current and relevant information. Simultaneously, these educators contribute to the body of knowledge through their own research, creating a perpetual cycle of growth.
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Our journal has academic and professional communities fosters collaboration and knowledge sharing. When all voices are heard and respected, it strengthens the collective capabilities of the statistical community.
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Our journal Research Knowledge and experience exchange increases social, economic and cultural growth, higher education, career and commercial prospects relevant to members of the department and its surrounding area. And it's journal publishes research papers in the fields of science and technology such as Astronomy and astrophysics, Chemistry, Earth and atmospheric sciences, Physics, Biology in general.
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Our Journal has we strive to minimize barriers to access and participation, ensuring that opportunities within the statistical community are available to all, regardless of background. This includes addressing issues such as language barriers, geographical disparities, and financial constraints that may limit access to statistical education and resources.
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Our journal has stands as a beacon of excellence in the field, fostering a culture of high-quality research and unwavering commitment to academic integrity. As research continues to push the boundaries of what's possible, peer review remains an essential tool in ensuring that we continue to progress responsibly and ethically in the realms of science and technology.
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Our journal has Numbers tell stories, and in the world of research and development, mathematics is the universal language. Join us as we explore the elegant equations and mathematical models that underpin technological advancements and scientific breakthroughs.
This document discusses a study that uses GIS techniques to estimate floods in the Upper Sarada River Basin in Visakhapatnam District, India. Daily rainfall data from 23 stations in the region from 1990-2019 and discharge data from a gauge station near Anakapalle are collected. A digital elevation model of the basin is created to extract drainage characteristics. A unit hydrograph is derived from the DEM hydrological processing and used to estimate peak floods for different storms. Eight observed storm events are validated using the unit hydrograph and Thiessen polygon method.
https://jst.org.in/index.html
Our journal has digital transformation, effective management strategies are crucial. Our pages unfold discussions on navigating the complexities of modern business landscapes, strategic decision-making, and adaptive leadership—essential elements for success in the 21st century.
A Visual Guide to 1 Samuel | A Tale of Two HeartsSteve Thomason
These slides walk through the story of 1 Samuel. Samuel is the last judge of Israel. The people reject God and want a king. Saul is anointed as the first king, but he is not a good king. David, the shepherd boy is anointed and Saul is envious of him. David shows honor while Saul continues to self destruct.
Temple of Asclepius in Thrace. Excavation resultsKrassimira Luka
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
THE SACRIFICE HOW PRO-PALESTINE PROTESTS STUDENTS ARE SACRIFICING TO CHANGE T...indexPub
The recent surge in pro-Palestine student activism has prompted significant responses from universities, ranging from negotiations and divestment commitments to increased transparency about investments in companies supporting the war on Gaza. This activism has led to the cessation of student encampments but also highlighted the substantial sacrifices made by students, including academic disruptions and personal risks. The primary drivers of these protests are poor university administration, lack of transparency, and inadequate communication between officials and students. This study examines the profound emotional, psychological, and professional impacts on students engaged in pro-Palestine protests, focusing on Generation Z's (Gen-Z) activism dynamics. This paper explores the significant sacrifices made by these students and even the professors supporting the pro-Palestine movement, with a focus on recent global movements. Through an in-depth analysis of printed and electronic media, the study examines the impacts of these sacrifices on the academic and personal lives of those involved. The paper highlights examples from various universities, demonstrating student activism's long-term and short-term effects, including disciplinary actions, social backlash, and career implications. The researchers also explore the broader implications of student sacrifices. The findings reveal that these sacrifices are driven by a profound commitment to justice and human rights, and are influenced by the increasing availability of information, peer interactions, and personal convictions. The study also discusses the broader implications of this activism, comparing it to historical precedents and assessing its potential to influence policy and public opinion. The emotional and psychological toll on student activists is significant, but their sense of purpose and community support mitigates some of these challenges. However, the researchers call for acknowledging the broader Impact of these sacrifices on the future global movement of FreePalestine.
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
This presentation was provided by Racquel Jemison, Ph.D., Christina MacLaughlin, Ph.D., and Paulomi Majumder. Ph.D., all of the American Chemical Society, for the second session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session Two: 'Expanding Pathways to Publishing Careers,' was held June 13, 2024.
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...TechSoup
Whether you're new to SEO or looking to refine your existing strategies, this webinar will provide you with actionable insights and practical tips to elevate your nonprofit's online presence.
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...
ugc journal
1. Journal of Science and Technology
ISSN: 2456-5660 Volume 7, Issue 04 (JUNE 2022)
www.jst.org.in DOI:https://doi.org/10.46243/jst.2022.v7.i04.pp21-34
Published by: Longman Publishers www.jst.org.in 21 | P a g e
A Study on Emotional Intelligence on the Decision Making by the
Employees of Financial Institutions in India
Dr. Mohammed Khizerulla1
Ms. Aaminah Firdos2
Ms. Saira Banu3
Mr. Mahabub Basha4
Head - Department of Commerce
HKBK Degree College, Bangalore.
Email: drkhizer20@gmail.com
Assistant Professor
Department of Commerce
BMS College of Commerce and Management, Bangalore
Assistant Professor
Department of Commerce
Al-Ameen Arts Science & Commerce College
Hosur Road Bangalore-27
Assistant Professor
IIBS, Bangloore
To Cite this Article
Dr. Mohammed Khizerulla1
Ms. Aaminah Firdos2
Ms. Saira Banu3
Mr. Mahabub Basha4”
A Study on
Emotional Intelligence on the Decision Making by the Employees of Financial Institutions in India”,
Journal of Science and Technology, Vol. 07, Issue 04, June 2022.
Article Info
Received: 25-04-2022 Revised: 11-05-2022 Accepted: 02-06-2022 Published: 27-06-2022
Abstract
This study aims to illustrate the emotional intelligence effect upon the quality of decision-making
infinancialinsinuation covered in major cities in India.Toachievetheobjectof this paper, two
questionnaires were designed. The first one is made up of 24 parts that weigh theattitudes of the study
samples, all of the data related to their self-understanding, self-management,social awareness, and
social skills. The second questionnaire is made up of fourteen sections
thatreflecttheevaluationofthesamplesinthestudyaboutthelevelofdecision-making.Thetwoquestioners
were spread to 140 employees. The population of this paper is all the Bengaluru, Delhi, Hyderabad and
Mumbaiemployeesin the financial institutions, and the sample is the employees of the Banks, foreign
exchanges, Insurance companies and Broking
firms.Afterconductingthestatisticalanalysis,thestudyshowsthatthereisaneffectofusingemotionalintellige
nce with self-understanding, self-management,socialawareness, and social skillson thequalityof
decision-makingamongthe employees.
2. Journal of Science and Technology
ISSN: 2456-5660 Volume 7, Issue 04 (JUNE 2022)
www.jst.org.in DOI:https://doi.org/10.46243/jst.2022.v7.i04.pp21-34
Published by: Longman Publishers www.jst.org.in 22 | P a g e
Keywords:EmotionalIntelligence,Decision-Making,Self-Understanding,Self-Management,Social
awareness, Socialskills
Introduction
In the past that there was no place for
emotionsattheplaceofwork,thiscorrectlogicalthinkingwassufficienttohaveasuccessfulprincipleandorgani
zation.Theemotionalaspects greatly affect the behavior in makingappropriate decisions as well as the
opportunitytothinkclearly(Alkhan.2012).Decision-making issomething thatisapartofroutinethat occurs
automatically or deliberately as aresultofmentalprocessesafteratrade-
offbetweenasetofavailableproceduresandexisting options to solve a problem or achieve aspecific
aim(Al-Zaqeba& AL-Rashdan, 2020).In addition, emotional intelligence is a modernconcept; it has a
clear impact on human life andon the way of thinking (Alaaraj, 2018a).
Thereisacommondenominatorbetweenemotionsandthinking,betweenmindandheart,andthereiscooperati
onbetweenthemtoallowthe person to make the right decisions and thinkproperly (Alkhan, 2012).
People can make theiremotions work in their favor by using them torationalize their behavior and
thinking in waysthatincreasetheirchancesofsuccess.Therefore, the study of the relationship
betweenemotional intelligence and the decision-makingprocess is one of the necessary things to
proveitsimportance.
Literature Review
Emotional Intelligence is the ability to identifyandcontrolone'sownandothers'feelings,which typically
includes three skills: emotionalawareness, which means a person's ability
toidentifyandnametheirownfeelings;theabilitytousethosefeelingstooperateinintellectualtaskssuchasproble
msolving;and the ability to control feelings, which includesboth improving personal feelings when
needed,andcalmingothers(Chechani,2018;Alzaqebah et al., 2020; Al-Zaqeba et al.,
2018).Inaddition,manyphenomenathatappearlogically and scientifically can be understood.Among those
phenomena that some of us mayenjoyisemotionalintelligence.Emotionalintelligence is one of the terms
that are used inour daily lives. There is no law of emotionalintelligence thatwecanfollowtoknowthatthis
person has intelligence (Al-Zaqeba et
al.,2018b;Patrick,2021).Theprincipleofemotionalintelligencedependsontherecognitionofintelligenceinemo
tion.Anemotionally intelligent person is one who doesnotignorehisemotionsbutunderstandsanddealswith
themina positive way (Alzaqebahet al., 2018a). There is a basic rule in
emotionalintelligencethatsays:wecannotdecideouremotions, but we can decide. We can decide.When we
get angry, we can decide how to dealwith our anger (Patrick, 2021). However,
theessenceofemotionalintelligenceisthatthesuccess of individuals in their lives depends
ontheirpossessionofskillsthathelpthemperceive,understand,evaluate,andmanagetheiremotionsandtheemoti
onsofothers,whichincreasesthechancesofindividuals'successindealingwithpersonalandsocialchallenges(Al
aarajetal.,2016a,Ahmed,2017).
BasedonGoleman'sfive-factormodel(self-awareness,self-
regulation,motivation,empathy,andsocialskills),WongandLu(2002) developed another measure of
emotionalintelligence that depends on the evaluation ofself-
emotions,theevaluationofothers'emotions,andtheuseofemotions.The firstoneisSelf-
Awareness,itrelatedtotheabilitytorecognizeandunderstandownfeelings(Alzaqebah&Abdullah,2015).Wh
3. Journal of Science and Technology
ISSN: 2456-5660 Volume 7, Issue 04 (JUNE 2022)
www.jst.org.in DOI:https://doi.org/10.46243/jst.2022.v7.i04.pp21-34
Published by: Longman Publishers www.jst.org.in 23 | P a g e
atcomesnext is Self-Management that is the ability touse self-awareness of emotions clearly and as
apositive directive for their own behavior. Thismeans having the ability to manage
emotionalreactionstoallsituationswithallpeople.AnotherdimensionistheSocialAwarenessthatidentifiesth
eindividual'sabilitytounderstand,perceive,andcapturethefeelings
ofotherpeople.Thismeansunderstandingwhat others think and feel, even if the personhimself does not
feel that thing .the last one isRelationshipManagementwhichdealswithany skill that enables a person to
interact andcommunicatewithothers.
Emotionalintelligencebeginswithselfandsocial awareness, with the ability to
recognizeemotions,andrealizetheirimpactonthepersonhimself,andonthosearoundhim(Samir, 2013). A
person must stop and
think,especiallybeforeactingortalkingtoothers,becausestoppingtothinkpreventsapersonfrommakingdecis
ionsbasedontemporaryfeelings(Khamis,2018;Malkawi etal.,2019).
Thepersonalsomustprovideconstructivefeedback to others, where others see it as
usefultothem,incontrasttonegative reactions
thatarecharacterizedasharmfulandhurtthefeelingsofothers(Alaarajetal.,2016;Al-
Sutoor,2019).Finally,aperson’sapologyindicateshumility.Accurateemotionalintelligence helps a person
to understand thatapologizing does not mean making a
mistake,butratherthatitmeansthathevalueshisrelationshipandvaluesitmorethanhimself(AbuAl-Ainyin,
2018).
EmotionalIntelligenceandDecision-Making
Emotionalawarenessisoneofthemostimportant benefits of emotional smartness. Thesecret of a person’s
success or failure depend ofthedegreeofawareness.Thiscanonlybeachieved if a person is able to
translate what hefeels and control the impact of the feelings
onhisbehavioranddecisions(Alaarajetal.,2016b;Alzabon,2020).FeelingofothersEmotional intelligence
make the person able tounderstand others around him, try to realize theextentofthe impactofhis
behavioron them,actinamannerthatcomfortstheother(Alzobon,2020).
Emotionalintelligenceimprovesemployeeproductivity,
occupationalhealth,andservice(Golman,2020).Also,Emotionalintelligenceisveryimportantformaintainingh
ealthyinterpersonalrelationships.Rememberthatrelationshipsareoftenongoingnegotiations, and
maintaining emotional balance in situationsthatcaneasilygetoutofhandwilloftenavoida lot of pain and
misunderstanding (Golman,2020). However, Al-Ajeeb (2018) indicate
thattherearemanyfactorsAffectingDecisionMaking process for instance: psychological andpersonal
factors, participation in the decision-making process: this participatory process
helpstoensurethesuccessofthedecision,butitderivesfromthetypeandcharacteroftheorganizations,Factorsrela
tedtotheexternalenvironment:suchaspolitical,economic,technological, and cultural factors, and
Factorsrelated to the internal environment: such as thesizeoftheorganization,laws,financialresources, and
relationsbetween them. Basedonthis,themain hypothesisisasfollowing.
H0: There is no statistically significant effect atthe significance level (α ≤ 0.05) of
emotionalintelligenceondecision-makinginfinancial institution employees.
EmotionalIntelligencedimensionsandDecision-Making
Making-decision is seen as a basic and mainfunction that the administrator exercises in
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anylocationandatanytime(Hassan,2020).Decision-
makingcanbedefinedastheinteractionoftheindividualmentallyandemotionallywiththegroupintheinstitutioni
na way that enables them to achieve commongoals(Mau,2016).However,thesuccessofany organization
depends on the ability of itsadministrative leaders and their
understandingofadministrativedecisions(Kanaan,2010).The decision-making process is related to
thefunctionsofmanagement,suchasplanning,organizing,directing,andcontrolling(Al-Atiani and Al-Nazer,
2015). The best ways andmethodsforitsoperationarewhentheadministration organizes its tasks and
activitiesand makes decisions about the organizationalstructure,type, andsize(Laurier,2013).
Al-Astal's (2010) aimed to identify the level
ofemotionalintelligenceamongstudentsinthefacultiesofeducationattheuniversitiesofGaza.Heconcludedth
atthereisadirectcorrelation with statistical significance. At thelevelofsignificance(a=10,0)betweenthe
skillsofcopingwithstressandthelevelofemotional intelligence and its dimensions, thatis, the higher the
level of skills for coping withstress,thehigherthelevelofemotionalintelligence and its dimensions. Ben
GhorbalandQaqqub(2015)aimedtorevealthecorrelation between emotional intelligence
andprofessionalcompatibilityamongtheprofessorsofMuhammadKheiderUniversityin the light of the
variables (gender, scientificspecialization, and professional experience).
Inaddition,Maqablih(2018)aimedtoidentifyemotionalintelligenceanditsimpactondecision-
makingbehaviorinprivateuniversities in the North Region of Jordan.
Thestudyfoundafocusonusingemotionalintelligenceskillswhenselectingadministrative leaders in private
universities sothat they can make effective decisions. This
iswhatgeneratesaffiliationamongleadersandadministratorsandmotivatesthemtoworkmoreeffectively.Ina
ddition,Al-Shaer’s(2021),adoptedfourdimensionstomeasureemotionalintelligence:self-awareness,self-
management,socialawareness,andrelationshipmanagement.Ethicalleadershipwasalsomeasuredthroughf
ourdimensions:respect for others, service to others, justice forothers,and honesty withothers.
However,thefollowingarehypothesis:
H01: There is no statistically significant effectatthesignificancelevel(α≤0.05)onself-understanding on
decision-making in financial institutions employees
H02: There is no statistically significant effectatthesignificancelevel(α≤0.05)onself-
managementondecision-makinginfinancial institutions employees
H03: There is no statistically significant effectat the significance level (α ≤ 0.05) on
socialawarenessondecision-makinginfinancial institutions employees
H04: There is no statistically significant effectat the significance level (0.05 ≤ a) social
skillsondecisionmakingin thefinancial institutions employees.
Methodology
Thecurrentstudyusedthedescriptive-analytical method, which depends on
studyingthephenomenonasitisinrealityandthenanalyzingthecorrelationalrelationshipsthatexistbetweenthei
ndependentvariablerepresented by emotional intelligence and
thedependentvariablerepresentedbydecision-making in an attempt to identify the impact
oftheindependentvariableonimprovingthedependentvariable.Sample was taken various financial
institutions employees in Bengaluru, Hyderabad, Delhi and Mumbai cities.
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140questionnairesweredistributed to the employees, male and female.Thequestionnaireconsistedofforty
paragraphs, where the Likert scale was used tomeasuretheopinionsofthestudysamplemembers, and they
were given the followingoptions: strongly agree (5), agree (4),
neutral(3),disagree(2),stronglydisagree(1).Thishelpstoclarifytheoutcomesandshowthemathematicalpercen
tagesforallfieldsthatmeasure emotional intelligence and its impactoncommunicationskills
Findings
Thefirstquestionnaireconsistedof(24)sections;whichreflectsthestudysampleassessmentofthelevelofemot
ionalintelligence and includes the sub-dimensions ofemotional intelligence applications. In
addition,thesecondquestionnaire consistsoffourteenparagraphsthatreflecttheassessmentofthemembers
of the studied sample on the level ofdecision-
making.Moreover,therepetitioncoefficientsforthefieldsofthestudytoolranged between (0.81-0.88), the
highest for thefieldof"socialawareness"withastabilitycoefficient of (0.88), followed by the field of"self-
understanding" with a stability coefficientof (0.85), and finally the field of "management"Self" with a
stability coefficient of (0.81), andthe stability coefficient of the tool as a
whole(0.87),whicharehighandacceptable valuesforthe purposesofthestudy.
The arithmetic means and standard deviationswere extracted for all items in the
emotionalintelligencedomains,andtheresultsarepresentedbelow.
First:thefieldofself-understanding:
NO paragraphs Averagearithmetic
Standard
deviation
Rank category
1 Ihavetheabilitytounderstandmyfeel
ings
3.02 1.34 3 medium
2 Ihavetheabilityto realistically
assessmystrengthsandweaknesses.
3.90 0.99 1 high
3 IthinkIcan
influencethefeelingso
fothers
2.75 0.89 5 medium
4 Ican Expressmyfeelingstoothers,evenifI
differ withthem.
3.65 0.81 2 medium
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5
Iinvestmypreviousexperience.
3.00 0.97 4 medium
6 IcanUnderstandotherpeople'sfeelingsea
sily
2.73 1.22 6 medium
Domain asa whole
3.17 medium
Arithmetic averages and standard deviations ofallitemsthatmeasurethedomainof(self-understanding)
The Table shows that the arithmetic averagesoftheitemsthatmeasurethefieldof"self-understanding"
ranged between (2.73-3.90), themost prominent of which was for the
paragraph"Ihavetheabilitytorealisticallyassessmystrengths and weaknesses", with an average
of(3.90)andadegree(high).),followedbythe paragraph "I express my feelings to others evenif I differ
with them" with an average score of(3.65)anda(medium)degree,whiletheparagraph "I understand the
feelings of otherseasily" came in the last rank with an average of(2.73) and a (medium) degree, as well
as Thearithmeticmeanforthefieldof"self-understanding" as a whole was (3.17), with amedium degree.
Second: Thefieldofself-management:
NO paragraphs
averagea
rithmetic
standard
deviation
Rank category
1 Ican controlmy negativeemotions. 4.00 1.34 1 high
2
Avoidquickjudgmentsaboutotherpeople'sact
ions.
3.65 1.00
2 medium
3
Ihavetheabilitytoadapttochangingcirc
umstances.
2.65 0.86
6 medium
4
I Characterized in ability to
seizeopportunities
3.54 1.01
3 high
5
IadjustmyfeelingswhenIhear
thedisturbing news
3.10 0.83 4 medium
6 Ikeep calmunderany pressure.
3.06 1.00
5 medium
Domain asa whole 3.33 medium
Arithmetic averages and standard deviations ofallitemsthatmeasurethefieldof(self-management)The
table shows that the arithmetic averages oftheitemsthatmeasurethedomainof"self-
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management"rangedbetween(2.65-4),the
mostprominentofwhichwasfortheitem"Icancontrolmynegativeemotions",withanarithmetic average of
(4) and at a (high)
degree,followedbytheparagraph"Iavoidquickjudgmentsonotherpeople'swork"withanaverage score of
(3.65) and a degree (medium),whiletheparagraph"Ihavetheskillof adapting to changing conditions"
came in thelast rank with an average of (2.65) and a
degree(medium),andthearithmeticaverageofthedomain " Self-management” as a whole
(3.33),toamediumdegree.
Third:SocialAwareness
NO paragraphs
averagea
rithmetic
standard
deviation
Rank category
1
Ihavetheawarenesstodealwellwith
clientsfrom diverse cultures.
2.94 0.48 5
medium
2
Listen carefully to others in order
tounderstandtheirrequirementsandneeds.
3.65 1.12 2
medium
3
Possess social skills to maintain
theorganization'srelationshipwithitscustomers
.
3.85 0.82 1
medium
4 Adhereto thestated rulesandrespectthem. 3.19 1.02 4
medium
5 Iunderstandwelltheemotionsofothers. 3.40 0.94 3
medium
6 Iofferservicesto othersin atimely manner. 2.54 0.58 6
medium
Domain asa whole 3.26
medium
Arithmetic averages and standard deviations ofall items that measure thedomainof(socialawareness) The
table shows the arithmetic averages of theparagraphs,withadegree(high),followedby
theparagraph,andBdhasanarithmeticmeanof(3.65)andadegree,whilethearithmeticmean of the field of
"social awareness" as awholewas(3.26) and amediumdegree.
Fourth:Social skills:
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NO paragraphs
averagea
rithmetic
standard
deviation
Rank category
1 Ihavetheskillsto positively influenceothers. 4.15 0.55 1
high
2
I Participate in the training courses
preparedbythebank.
3.88 0.44 3
high
3
Ihavetheability
topositivelymanageconflictst
hat occur.
3.83 0.56 6
high
Arithmetic averages and standard deviations ofall items that measure thedomainof(social skills) The
Table shows that the arithmetic averages ofthe paragraphs that measure the field of "socialskills" ranged
between (3.83 - 4.15), the mostprominent of which was for the paragraph "Ihave the skills of positive
influence on others",with an average of (4.15) and a (high)
degree.Theparagraph“decisionmakersinstillthespirit of cooperation within the bank” with amean of (3.90)
and a degree (high), while theparagraph“Ihavetheabilitytomanageconflicts that occur positively” came in
the lastrank with an average of (3.83) and a degree(high), as well as The arithmetic mean for thedomain
of "social skills" as a whole was (3.91),withahigh degree.
Thesecondquestion:
Isthereastatisticallysignificantcorrelationbetweentheaveragedegreesofemotionalintelligence in
itsdimensionsand thedegreesofdecision-makingamongasampleoffinancial institutions employees?
To answer this question, Pearson's correlationcoefficients were calculated among a sample ofvarious
financial institutions employees. Thiscoefficients is between the areas of emotionalintelligenceand
degreesofdecision-making
4 Decisionmakersinstillaspiritofcooperation. 3.90 0.56 2
high
5 Iinteractbrilliantlywithalllevels. 3.87 0.58 4
high
6 Ibuildanumber ofsocialnetworks. 3.84 0.55 5
high
Domain asa whole 3.91 high
(socialskills 0.41 0.01
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Pearson's correlation coefficientsbetween thedomains of emotional intelligence and degreesofdecision-
makingamongasampleoffinancial institution employees
It appears from the Table that the values of thecorrelation coefficients between the domains
ofemotionalintelligenceandthedegreesofdecision-makingrangedbetween(0.20-0.55).Also there is a
correlation between the domains(self-understanding, social skills) and decision-
making,wherethevalueofthecorrelationcoefficientis(0.55,0.41),whilethereisnocorrelationbetweenthedo
mains(self-
managementandsocialawareness)withrelativelylowcorrelationcoefficientsthatItreached(0.07,
0.20)respectively.
TheQuestionnowis:
Whatistheimpactofthedimensionsofemotionalintelligence(self-understanding,self-management, social
awareness, and socialskills)ondecision-making?
Toanswerthisquestion,multipleregressionanalysis was applied, to ensure that therewasan effect of
emotional intelligence dimensions(self-understanding,self-
management,socialawareness,andsocialskills)ondecision-making at the level of statistical
significance(0.05).
Sample
correlation
coefficient(
R)
Thecoefficientofd
etermination
R
value
(F) Indication level
regression 0.69 0.43 8.13 0.00
Multipleregressionanalysistests
Itisclearnowthatthatthevalueofthecorrelationcoefficient(R))reached(0.69),therefore the degree of
correlation is mediumbetweenthedimensionsofemotionalintelligence on decision-making, and the valueof
(R2) reached (0.43), which indicates that theindependent variable (emotional intelligence)
)explains(43%)ofthevariationinthedependentvariable(decision making).
filed
the
value(
B)
Indication
level
self-understanding 0.25 0.00
self-management 0.05 0.39
socialawareness 0.12 0.12
socialskills 0.26 0.00
Multipleregressiontestsforsub-hypotheses
filed
Pearson
correlationcoef
ficient
StatisticalSig
nificanceLevel
self-
understanding
0.55 0.00
(self-
management
0.07 0.67
sociala
wareness
0.20 0.22
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The independent variable (self-understanding)hadanimpactonthedependentvariable(decision making),
where the significance levelvalue was (0.00), which is less than (0.05), andthe (B) value was (0.25),
which represents thedegreeofinfluence,andthismeansthatAnincrease of one degree in (self-
understanding)leads to an effect on (decision-making) by avalue of (25%).The independent variable (self-
management)didnothaveastatisticallysignificanteffectonthedependentvariable(decision making), where
the significance levelvalue was (0.39), which is greater than (0.05),and the value of (B) was (0.05), which
is thedegree of influence. It is a very low value anddoesnotindicateastatisticallysignificanteffect.
Theindependentvariable(socialawareness)did not have a statistically significant effect
onthedependentvariable(decisionmaking),where the significance level value was
(0.12),whichisgreaterthan(0.05),andthevalueof
(B)was(0.12),whichisthedegreeofinfluence,Itisalowvalueanddoesnotindicateastatisticallysignificanteffect.
Inaddition, the independent variable (social
skills) had an impact on the dependent variable(decisionmaking),wherethevalueofthesignificance level
was (0.00), which is less than(0.05),andthevalueof(B)was(0.26),whichis the degree of influence, and
this means thatAnincreaseofonedegreein(socialskills)leads to an effect on (decision-making) by
avalueof(26%),andindicatesastatisticallysignificanteffectatthesignificancelevel(0.05).
Thequestion:Whatistheimpactofthedimensionsofemotionalintelligence(self-understanding,self-
management,socialawareness,andsocialskills)ondecision-making?
It is noted that the test value (F) reached (8.13)and with statistical significance (0.00), which isa function
at the significance level (0.05) whichis less than (0.05), which indicates the
presenceofastatisticallysignificanteffectatthesignificancelevel(0.05)≥a),Thedimensionsofemotionalintellig
encecombinedondecision-making and that the most influentialareasaresocialskills, thenself-understanding
Conclusion
Thearithmeticmeanforthefieldof"self-understanding" as a whole was (3.17), and at amedium degree,
the arithmetic means for thefieldof"self-management"asawholewas(3.33), and the arithmetic means for
the field of"social awareness" as awhole was (3.26), andat a medium degree, and the arithmetic
meanwas for the domain of "social skills" as a whole(3.91) with a high degree.There is an effect
ofthedimensionsofemotionalintelligenceondecision-making, as the value of the test (8.13)and with
statistical significance (0.00), which isafunctionatthesignificancelevel(0.05),which is less than (0.05),
which indicates
thatforthedimensionsofemotionalintelligencecombined,itisstatisticallysignificantatthelevelofsignificanc
eandthereisaneffecton thedecision.Themostinfluentialareasaresocial skills and self-understanding.
However,this paper recommends that holding
workshopsonemotionalintelligenceinfinancialinstitutions, in addition, require employees tomake future
research, develop bank employees'skillsindealingwithemotionalintelligencemethods in a large way.
Lastly, focusing on theuseofemotionalintelligence methods intheselection process for human resources
workinginbankinginstitutions and Insurance
Companies,iswhatgeneratesaffiliationandloyaltyamongworkersandmotivatesthemto workmore.
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